djive FLOWMATE User manual

BLADELESS FAN,
HEATER &
AIR PURIFIER
3 IN 1
English
Deutsch
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2
Contents
Notice before use 4
Product overview 10
Prior to first use 12
Operating instructions 14
Care & Maintenance 18
Troubleshooting 20
Technical specifications 21
Notice before use 4
Product overview 10
Prior to first use 12
Operating instructions 14
Care & Maintenance 18
Troubleshooting 20
Technical specifications 21

3
Dear Customer,
your new Flowmate ARC Heater is
about to be used for the first time
for refreshing the air in your home.
Please take a moment to read this
manual to familiarise yourself with
your new 3in1 bladeless tower fan
and fan heater. If you have any
questions, please contact our
customer service.
Enjoy fresh clean air every day with
your new djive Flowmate ARC Heater.
Customer Care
Phone [phone]
[email protected]
www.djive.eu djivehome djive_home
Robovox Distributions GmbH |Hamburger Straße 11, D-45889 Gelsenkirchen

4
NOTICE BEFORE USE \\\
ATTENTION
To avoid fire, electric shock and personal injury, please be sure to
observe the following requirements. Please follow the relevant
national and local electrical regulations:
1. The appliance is not intended for use by children, elderly or disabled
people, or any individual lacking experience and knowledge concerning
the use of the fan, unless they have been given supervision or instruction
by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
2. Please use a separate outlet in accordance with the appliance current.
Do not use the socket with other appliances at the same time.
3. If the fan does not work, the power must be turned off and repaired by
qualified personnel.
4. Do not move the fan when it is plugged in.
5. When plugging or unplugging the power plug, hold the plug with hand
and do not pull the power cord.
6. If the power cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a hazard.
7. Do not stretch or strain the power cord and keep it away from overheated
surfaces.
8. Do not run the fan on the carpet, and do not cover carpets, other devices
or similar materials. The power cord should be kept away from passing
areas and placed in areas that it will not be tripped over.

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English
9. Turn off all functions before unplugging the fan. When it is not in use for a
long time, unplug it from the socket. To avoid the risk of tripping, securely
store the wires.
10. Do not put any object on the air inlet or outlet to make sure the air inlet
and outlet are free from dust, lint, hair, and any obstacle that may reduce
airflow.
11. The fan should be placed on a non-inclined dry surface with good ventila
tion, where is away from heat sources and has no surrounding corrosive
gas. There should be 30cm space around the fan to ensure air flow.
12. It is only intended to be used in a dry place only. It cannot be used out
doors or on a wet surface.
13. Do not immerse the fan, power cord, or power plug in water or other
liquids to avoid danger. For non-professionals, do not use other extension
power cords.
14. Do not use air purifier or similar products directly next to the fan. Do not
use any detergent or lubricant on the fan. The plug must be unplugged
before cleaning and maintenance.
15. This appliance contains a UV-C emitter. Unintended use of the appliance
or damage of the housing may result in the escape of dangerous UV-C
radiation. UV-C radiation may, even in little doses, cause harm to the
eyes and skin. Do not stare at the light source.

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NOTICE BEFORE USE \\\
ATTENTION
To ensure proper usage and maintenance of the fan, please read
the instruction manual carefully before use and take good care
of this manual for future reference.
DANGER
ATTENTION
If the dangerous situation is
not avoided, this can lead to
death or serious injuries.
If the dangerous situation is
not avoided, this can lead to
serious injuries.
Symbol indicates danger (please act carefully)
Symbol indicates “prohibited”
General safety information:
1. Examine the device for any visible external damages prior to using it.
Never put a damaged device into operation. Contact the dealer if needed.
2. Persons, who are not able to operate the device because of any decrea-
sed physical, mental abilities may only use the device under the super-
vision or under the instructions of a responsible person.
3. Do not permit children to use the device, unless they are supervised.
4. Only qualified electricians, who have been trained by the manufacturer,
may carry out any repairs that may be needed. Improperly performed
repairs can cause considerable dangers for the user.

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English
DANGER
Only qualified electricians, who have been trained by the manufacturer,
may carry out any repairs that may be needed.
This appliance is used in the household only. Please use a separate outlet
in accordance with the appliance current/voltage. Don’t use more than
one electrical appliance at the same time on the same outlet.
Do not pull the power cord to remove the plug from the mains socket.
Do not use the appliance if the power cord or mains plug is damaged.
Do not open the housing of the appliance.
Danger from electric current if live connections are touched and/or the
electrical and mechanical configuration is changed.
Never immerse the appliance or the power cord into water or other liquids.
Do not touch the power cord with wet hands when disconnecting the
appliance from the mains supply.
This appliance may be used by children under the age 8 years and by
persons with decreased physical, sensory or mental abilities or lack of
experience and/or knowledge only if they are supervised or were instructed
on using the appliance and have understood the resulting dangers.
Cleaning or maintenance may not be performed by children who are not
under supervision. Children must be supervised to ensure that they do not
play with the appliance.
Store the appliance and accessory parts out of the reach of children.

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NOTICE BEFORE USE \\\
DANGER– RISK OF FIRE
Never cover the appliance when it is in operation.
Do not put the appliance in the vicinity of easily inflammable materials
such as paint, varnish or gas.
Allow a gap of at least 1m between the fan and all flammable and
heatsensitive materials (furniture, curtains, paper, clothes etc.).
Immediately disconnect the power plug from the electrical outlet and stop
using it when find (abnormal noise • burnt odor etc.).
If you continue to use it while it remains abnormal, there is a risk that leads
to smoke or fire, electric shock or injury. Please consult your dealer.
During use, when the power plug or power cord becomes abnormally hot,
it is at the risk of fire. Please shut off the device.
Please clean the plug regularly with a dry cloth, otherwise dirty or dusty
plug may cause defective insulation and cause fire.
DANGER FOR CHILDREN
It must be ensured at all times that children and
infants do not play with the appliance.

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English
ATTENTION
Place the appliance on a firm, dry, flat and waterproof surface.
Do not install the appliance in a hot, wet or very humid environment.
Never place the appliance or parts of the appliance in the vicinity of strong
heat sources and hot surfaces (e.g., heating, oven, and grill).
Do not place the fan in a narrow place, a corner or in narrow areas between
furnitures. Allow sufficient space around it so that the air can circulate fully.
The appliance becomes very hot during operation. Therefore, do not touch
the hot surfaces of the appliance during operation and for a short time
afterwards.
Wait until the appliance has cooled down before transporting it.
Do not spray air freshener into the airflow.
Do not place the appliance in front of an automatic air freshener system.
Always turn off the power button at the control panel and wait for it
to stop running before unplugging it from the power socket.
Do not put objects into the openings
or ventilation grilles.
Keep the appliance free from dust,
hair and above all, anything that
could restrict the airflow.

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PRODUCT OVERVIEW \\\
Front side Back side
Filter case
Air outlet
LED touch
display
Filter case
Power Chord
Ventilation
arc
On/Off
Switch

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English
Remote control
(please refer to page 15
for remote operation)
HEPA14 filter
CR2025 button cell
(please refer to page 13
for cell assemble)

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PRIOR TO FIRST USE \\\
Place of operation
1. The fan shall be put in a leveled place.
Please don’t place the fan in unstable
places, such as slope, soft surface to
prevent the fan from tipping over and
causing damage or malfunction.
2. Avoid blocking the air inlet in use.
Keep the fan away from curtains
when it is plugged in to prevent the
curtain from blocking the air inlet.
3. Don’t place objects within
30 cm in front of the outlet.
Tilting the ventilation arc
Battery replacement for the remote control
ATTENTION
Do not recharge this battery
Keep the battery out of reach of children. If swallowed,
please go to a hospital promptly.
Remove the battery if the device is not used for a longer time.
Gently tilt the upper part of the device
to adjust the angle of airflow.
30cm

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English
Battery replacement for the remote control
Please pay attention to the direction the battery faces while replacing it.
1.
3.
2.
4.
CR2025
CR2025
CR2025
Note: When initially starting up the air purifier, there may initially be a
slight odor. However, this is harmless and will disappear on its own after
a short time.

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OPERATING INSTRUCTIONS \\\
When operating the fan with a remote
control, we suggest to aim the remote
at the receiver on the front side of the
fan to achieve the best control signal.
The following cases may occur when operating the fan
1. This fan may work when using remote control of other electrical appliances.
2. Other appliances may work when using remote control of this fan
This is due to the overlap of the frequency of the remote control, not a malfunction
of the appliance. Please keep this remote control away from other appliances while
using it to avoid misfunctions.
Operation
1. Insert the power plug into the
socket.
2. Turn the power switch on.
3. The LED display will turn on.

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English
Remote control
All available functions can be operated with the remote control.
Panoramic mode
Start/Stop the 80°-panning
Timer function
Set a shutdown timer (1 -8 h)
UV-C LED filtering
Activate or deactivate the
UV-C LED filtering function.
Air speed levels
Press to activate cooling mode. Increase (+) or decrease (-) the
air speed to 9 levels in total (works only while cooling)
Wind presets
Change the wind presets between Automatic, Sleep, Natural
and Turbo
Temperature setting
Press to activate heating mode.
Increase ( ) or decrease ( ) the
temperature setting for the heating
mode (works only while heating)
ON / OFF
Turn the power on/off
UV
App and Alexa
This device can be operated via Smartphone and Amazon Alexa. For
instructions how to download and operate the app, please visit www.djive.eu.

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OPERATING INSTRUCTIONS \\\
Screen indicators
WiFi-Connection
Windflow setting
UV-C LED Filtering
PM2.5 Symbol
Timer function
Wind speed
Temperature
setting
PM2.5 Volume
(particles per
cubic meter)
AUTO
Wind presets
NATURAL
Slight changes in wind speed simulate a natural breeze.
BOOST
Sets the wind speed to maximum output.
SLEEP
Balances the noise production with the wind speed
for pleasantly quiet cooling.
AUTO MODE
Adjusts the wind speed depending on the current
level of pollution measured.

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English
Heating mode
Set temperature
Ambient temperature
Press the button to turn on the heating mode. The display shows the
ambient temperature. Increase ( ) or decrease ( ) the temperature setting.
After not pressing any button for 5 seconds, the setting is saved.
When the set temperature is higher than the ambient temperature,
the heating function is turned on;
When the ambient temperature reaches the set temperature, the heating
function will stop and the device will continue to run for 40 seconds and stop.
After 9 hours of continuous operation in heating mode, the machine will auto-
matically stop running. You can restart the device if you wish.
Note:
• The default setting temperature is 25.
• The device can not display ambient temperatures below 0° and will
simply show a value of 01.
• While starting up the heating mode, only the left side of air outlets
will be heating initially. After 20 seconds, both sides will operate.

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CARE&MAINTENANCE \\\
ATTENTION
Don’t splash water on the fan. It may damage the fan. Please don’t use
banana oil, gasoline, alcohol, bleach or metal object to clean the surface
of the fan. Otherwise it may discolor or deteriorate the surface of the fan.
Cleaning the appliance
Fan Surface
Please gently wipe the surface with a clean soft cloth.
If the fan surface is dirty, you can use a mild detergent
after diluting it with a wet cloth to wipe the fan surface.
Wipe it with a soft dry cloth after.
Air Inlet & Air Outlet
Use a soft brush or a vacuum cleaner to clean the dust
around the air inlet and the air outlet. Dust accumula-
tion would affect the operation of the fan. Please clean
the fan timely.
Power Plug
Clean the power plug with a dry soft cloth.
Remote Control
Wipe the remote control surface gently with a dry,
soft cloth. Remove the battery of the remote
control if it is not to be used for a long time.

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English
Changing the HEPA filter
Make sure your device is switched off and unplugged.
1. Lift the top cover (which is held in place by magnets).
2. Gently separate the old filter from the top cover and
replace it with a new one. (Sold separately)
3. Put the top cover with the new filter back in place.
ATTENTION– Storage
1. Place the fan in a large plastic bag for dust protection after
care and maintenance.
2. Please avoid unstable places and electrical appliances with
refrigeration/heating functions.
3. Avoid placing it in direct sunlight, hot and wet places.
4. Please store the fan in the clean and dry place.
5. Please place it where children can’t touch it.
1. 2. 3.

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TROUBLESHOOTING \\\
ATTENTION
If an abnormal situation occurs, please check the following instructions
and contact customer service if the problem remains.
DANGER
Please don’t disassemble and repair the fan without authorization.
Problem Possible cause and solution
The device is plugged in
but won't function.
• Is the power plug properly connected?
Is the power indicator on?
If not, check if there is a power outage.
The remote control
does not work.
• Is the battery empty?
Please replace it with a new one.
(refer to page 13)
• Is the battery installed properly?
Please check if it's facing the right side.
(refer to page 13)
• Is the remote control aimed
at the LED display of the fan?
(refer to page 14)
WIFI CONNECTION \\\
Make sure device is plugged in into power outlet. Hold the power button for 5 seconds,
WIFI icon on LCD display will flash when connected. The WIFI icon on LCD display will
be displayed permantly once the connection is successful.