DMP Electronics EBOX-333x Series User manual

EBOX-333x series
User’s Guide

Copyright
The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.
No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.
Copyright 2013 DMP Electronics Inc.
Special Notice to Users
DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.
DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.
This product contains software owned by DM&P and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.
Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

Trademarks Acknowledgment
The EBOX-333x series is the registered trademarks of DMP Electronics Inc. Microsoft,
Windows, and AMI are registered trademarks of Microsoft Corporation and American
Megatrends Inc. in the United States and/or other countries respectively.
Other brand names, product names or trade names appearing in this document are the
properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.

SafetyInformation
WARNING
DonotexposeEBOXtorainormoisture,inordertopreventshockandfirehazard.
NeverinstallEBOXinwetlocations.
Donotopenthecabinettoavoidelectricalshock.Refertoyournearestdealerforqualified
personnelservicing.
Nevertouchun-insulatedterminalsorwireunlessyourpoweradapteranddisplaymonitorare
disconnected.
LocateEBOXascloseaspossibletothesocketoutlineforeasyaccessandtoavoidforce
causedbyentanglingofyourarmswithsurroundingcablesfromtheEBOX.
Whenusing EBOX,avoidusingorinstallingthemodemtotheserialportduringastormora
lightning.
Donotusethemodemoratelephonetoreportagasleakinthevicinityoftheleak.
USBconnectorsaresuppliedwithLimitedPowerSources.
DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS
(ENCASING)OF THIS PRODUCT.PLEASE CONTACT YOUR
NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN.

Regulatory
FCC Class ANote
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,
usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructionmanual,maycauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrectthe
interferenceathisownexpense.Testingwasdonewithshieldedcables. Therefore,inordertocomply
withtheFCCregulations,youmustuseshieldedcableswithyourinstallation.
WARNING
ThisproductcomplieswithEN55022classA.Inadomesticenvironmentthisproductmaycauseradio
interferenceinwhichcasetheusermayberequiredtotakeadequatemeasures.
Changesormodificationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliance
could void the user’s authority to operate the equipment.
ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.
ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissionsfromdigital
apparatusassetoutintheinterference-causing equipment standard entitled “Digital Apparatus”,
ICES-003oftheDepartmentofCommunications.
Manufacturer’s Declaration of Conformity
Thisequipmenthasbeentestedand foundtocomplywiththerequirementsof EuropeanCommunity
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safety respectively.
Attention
Thisproducthasbeendesignedandcertifiedtocomplywithcertainregulatoryrequirementspertaining
toInformationTechnologyEquipment. Thisproducthasnotbeendesignedforuseasamedical
device. Withoutlimitationoftheforegoing,thisproductisnotintendedandhasnotbeencertifiedfor
useinahospitalorclinicalenvironmenttodiagnose,treat,ormonitorpatientsundermedical
supervision,andisnotintendedandhasnotbeencertifiedtomakephysicalorelectricalcontactwith
patients,nortotransferenergytoorfrompatientsand/ortodetectsuchenergytransfertoorfrom
patients.

Purchase Agreement
Purpose:
InaccordancetothegeneralcommercialconductofTrustandFairTrade,herewithbelowisthe
agreementfortheprotectionforbothparties,DMPandUsersinpursuantoftrading.
Product Description:
Withthisproduct,herewithalsoknownasEBOX-333x series,whichisasimplified&aneconomical
designofanembeddeddeviceforSpecialPurposePersonalComputing.Thebasicspecificationof
thisproductiscomprisedofthex86technologydesign,andwithonboard1GBDDR2 System
memory,VGAdisplay,USB,PS/2Keyboard/Mouse,andLANInterfaces.
Distribution Convention:
1. ThisProductincludesagiftbox,aninnercase,aPC,aPoweradaptor, andSATAcable.
Uponreceiving this product, kindly please refer to the User’ Manual to check for the contents
andappearanceofthisproduct;contactimmediatelyyournearestdealerorDMPofficeforany
defectiveormissingparts.Thesupplierwillnotberesponsibleforanyreporteddiscrepancy
thereaftertheexpirationperiodof3-daysfromthedateofpurchase.
2. Inconsiderationoftransportationandthecostofstorage,thesupplierprovidestothe
distributorsawarrantyof12-months.Thiswarrantycoversthefailurecausedbyhardware
breakdown(excludingharddrives),butdoesnotcovertheactofmisuseandmishandling.
3. Thesupplierwillnotacceptunknownpost,thereforeifyouwishtorepairortoreturnyour
goods–kindlypleasecontactyournearestdealertomakeyourdeclaration,andatthesame
time,applyforan RMAnumber(RMAstandsforReturnMerchandiseAuthorization–please
askforRMAformandfill-upforauthorization).
4. ThefreightforreturngoodsforrepairwillfollowtheInternationalcustomarypracticeand
convention:Bothpartiesistopayforfreightofoneshipmenteach.Theshipperis requiredto
prepay thefreightfromtheplaceoforigin(Thismeansthatthereturnee(user)coversthe
freightforreturngoods,whiletheSuppliercoversthefreightforgoodsaftertherepair).
5. Obsoletewarrantyisreferredtoas:(1)Expirationofwarrantyor(2)Damageduetomisuse
withinwarranty.TheSupplierwillbetakenintoconsiderationofthecircumstances,toprovide
repairservicewithchargesexpenseforobsoletewarranty.Thisexpenseincludesthecostof
materialandthecostoflabor.
Note:Ifthereisotherparticularissuenotlistedintheaboveconditions,bothpartiesagreedtofollow
theGeneralLawofCommercewithfairandreasonablediscussioninhandlingandresolvingthe
argument.

Contents
Chapter 1
02 UnpackingyourEBOXMiniPC
Chapter 2
05 EBOX-333x seriesOverview
07 SystemSpecifications
08 PeripheralsConnecting
Chapter 3
10 BIOSReconfiguring
11 Installthedriver
14 Additionalinformation
Chapter 4
16 TechnicalSpecifications
Chapter 5
23 OnboardConnectorsSummary
25 PinAssignments
Chapter 6
28 TakingCareYourEBOXVESAPC
29 CleaningYourEBOXVESAPC
30 Troubleshooting
Chapter 7
33 TermsandCondition
33 Warranty
33 ServiceandSupport
33 ReturnMerchandiseAuthorization(RMA)Policy
33 ShippingPolicy

1
Chapter1

2
Unpacking Your EBOX Mini PC
Congratulation!YouhavejustacquiredEBOX-333x series, pleasecheckthe
followingitems:
Packing List:
ItemNo.
Description
Q’ty
1
EBOX-333x seriesVESAPC
x1
2
Max.22.5wattsExternalPowerAdaptor,Vin:100~240VAC50/60Hz,
Volt:+15VDC@1.5AMax.
x1
Note: The accessories are subject to change without immediate notice.
Check Before Use
1.EBOX-333xseriesUnit 2.ACPowerAdaptor

3
Preface
EBOX-333x series: VESAPC
TheEBOX-333x seriesisarevolutionarydevicewhichisespeciallydesignedforlimitedphysical
spaceandtemperatureconcerns. Nomatteryouareinajammedoffice,acrowdedplace,or public
transportation, theEBOX-333x canbeeasilyintegratedwithaVESALCDtobringittoaccessatany
time.
Itcanbe attachedtoanyVESAmountingfixture;allowingittobesecurelymountedontodesks,walls,
orbuildings,andtherebyoptimizesyourworkarea. ItcanalsobeattacheddirectlytoanysizeLCDfor
amobilesystemfortheuseattradeshows,presentations,promotions,etc.Unliketraditionalportable
laptopdesign,theEBOX-333x seriescanbeusedwithalargesizeLCD. Furthermore,with
FANLESSdesign,theEBOX-333xseriesisidealtobeusedintheenvironmentwheretemperature
demandiscritical.
So,ifyouarelookingforadevicethatisabletoprovideyouwithmoremobility&spacebutatthe
sametimeuseslesspowerconsumption, thentheEBOX-333xserieswillbesurelymeetyourneed.
The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated
cable/powersupplylocationsforLCDmonitors,plasmadisplaysandotherflatpaneldevices.The
EBOX-333xseriesisdesignedtofitthisstandardtomakemonitorattachmentquickly andeasily.

4
Chapter2

5
EBOX-333x series Overview
FrontPanel
Power LED
The power LED lights up when the
system is turned on.
HDD LED
LED flashes when the system is
accessed Hard Drive.
Audio Line Out or Mic In
For EBOX-333x VGA version, the
original setting is Audio Line out x 1.
For EBOX-333x HDMI version, the
original setting is Mic Input x 1.
Mic in or Line out can be optional.
USB v2.0 ports
For connection to devices with USB
interface (HDD, CD/DVD-ROM,
Memory Stick, etc.)
SD Slot
This system is bootable from SD
card.
COM port
COM3 & COM4 are optional for
RS-232 ports.

6
BackPanel
DC Power Jack
VGA port
For EBOX-333x Series VGA version
only.
Power switch
USB v2.0 ports
RJ-45 LAN Jack
LAN1 is 10/100 Mbps.
LAN2 is 1 Gbps.(Optional)
Wireless Antenna connector
(optional)
HDMI port
For EBOX-333x Series HDMI version
only. (Product number ended with
DMI)
PS/2 Keyboard or Mouse (6-pin)
ThisPS/2Portissharedforconnecting
Keyboardand/orMousebyusingSplit
Y-Cable(notincluded).
Note: EBOX-333x series HDMI
version is with PS2 designed, but
VGA version is without the PS2 port.
COM port
COM1 & COM2 are optional for
RS-232 ports, RS-485 ports, or
RS-422 ports.

7
System Specification
CPU
Vortex86DX2( 933MHz)
MainMemory
1GBDDR2
(32-bitDRAMbus,EBOX-3330 series)
2GBDDR2
(32-bitDRAMbus,EBOX-3332 series)
※For Windows 7 users, EBOX-333x series
support 32bit version only, 64bit version
does not support.
BIOS
AMIBIOS
VGA
Resolutionupto1920x1440 HighColors
KeyboardandMouse
PS/2KeyboardandMouse (HDMIversiononly)
※ForthesinglePS2port,youmayusePS2
keyboardandplugdirectly.ForPS2mouse,
you’llneedaPS2Y-cableforextensionto
usePS2Mouse.
On-BoardSATA
SATA2.0connectorx1
Peripheral
1. USBV2.0 x 3
2. SDslotx1
3. Serialportsx4(availableforsomelistedmodels)
4. Audio(VGAversionwithLineout asstandard,
HDMIversionwithMicinasstandard)
Dimension&Weight
115 x 115 x 35mm/500g~510g
OperatingSystem
Windows7Home/Pro.
Windows7Embedded
WindowsXPHome/Pro.
WindowsXPEmbedded
WindowsEmbeddedCE

8
Peripherals
Connecting the Power Adaptor
DC PowerJack
TouseEBOX-333xseriesimmediately,please
attachthesuppliedadapterforthepower
source.Seetheleftdiagramforvisual
connection.
ConnecttheDCpowerjackofthepower
adaptortotheDCInputofEBOX-333x series.
TurningONEBOX-333xseries
Switchonpowerasindicatedonyour
left-sidefigure,thesystemwillstart.
Note:WiththeAutoPowerOnsupported
function, whenpower&switchon,thesystem
willbeturnedonautomatically.
Connecting the Monitor
VGAoutConnection
ConnectyourLCDdisplayMonitorwiththeVGA
cable(NotincludedinEBOXconsolebundles)
tothe15-pinD-SubVGAport.
HDMIout Connection
YoucanconnecttotheLCDorplasmaTV
displayviatheHDMIportbyusingtheHDMI
Cable(NotincludedinEBOXconsolebundles).
Note: HDMI-outonly,notsupportHDMI-in.

9
Chapter3

10
BIOS Reconfiguring
1. AMIBIOSisusedintheEBOX-333x series.ToreconfiguretheEBOX-333xseries,
pressorhitthe<Del>keytoenteryourBIOSsetupmainmenuasbelow:
2. Selectfromthemenu,thedesiredsetupforchange.
3. Press<Esc>togobacktomainmenu.
4. Press<F9>toloadfactorydefaultsetting
5. Press<F10>toandselect“Save Settings and Exit”, press “Y” to save the changes that
youjustmade.EBOX-333x serieswillrestartaccordinglytoyournewsetup.
6. ForWindowsXP,WindowsXPEmbedded,andWindowsEmbeddedCEOSplatform,
pleasesetACPIConfigurationto“No”.
7. Remark:IfyouusedtheSDcardasmainstoragetobootWindows7OSorWindows
7EmbeddedOS,pleasesettheBIOSasbelow:
1. IDEOperatingmode=>Legacymode
2. PrimaryIDEPinSelect=>SDCard
3. StandardIDECompatible=>Disabled

11
INSTALL THE DRIVER:
UndertheWindowsseriesOS,thefollowingdriversneedtobeinstalledmanually.
1. VGAdriver
2. Ethernetdriver
3. WirelessUSBwifiDongledriver(Optional)
4. Audiodriver(for windowsXPonly)
Note:
1. Please find the mating drivers from DMP’ssupportpage .
2. For Windows7orWindows7EmbeddedOS, install the xmplay for audio player download here.
VGADRIVER:
Unzipthedownloadedfileanddoubleclickthesetting.exefilethen“Next”asbelowtoinstall:
AfterVGAdriverinstallationcompleted,youwillhavetorestartthecomputer.Thenyouwillbeableto
selecttheresolutionupto1920x1440pixels.

12
ETHERNET DRIVER:
1. FindtheyellowquestionmarkofEthernetintheDeviceManagerunderthecontrolpanel/ system.
2. Select “UpdateDriverSoftware”andchoosetherightpath,thenclick“Installthisdriversoftware
anyway”whenWindowsSecuritypoppedout.
3. Afterinstallationcompleted,theDeviceManagerwillupdateandshowthecorrectdevice.
Note: For2LANversion,the1st questionmarkneedtobeinstalled1GLANdriver.

13
WIRELESS USB WIFI DONGLE DRIVER:
Unzipthedownloadedfileanddoubleclickthesetting.exefilethen“Next”as belowtoinstall.Afterthe
installationcompleted,theDeviceManagerwillupdateandshowthecorrectdevice.