DMP Electronics eBOX-3350MX series User manual

EBOX-3350MXSeries
EBOX-3350MX
EBOX-3350MX-AP
EBOX-3350MX-C2
EBOX-3350MX-C2AP User’sGuide

Copyright
The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.
No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.
Copyright 2014 DMP Electronics Inc.
Special Notice to Users
DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.
DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.
This product contains software owned by DM&P and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.
Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

Trademarks Acknowledgment
The EBOX-3350MX Series is the registered trademarks of DMP Electronics Inc.
Microsoft, Windows, and AMI are registered trademarks of Microsoft Corporation
and American Megatrends Inc. in the United States and/or other countries respectively.
Other brand names, product names or trade names appearing in this document are the
properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.
Owner’s Record
The product serial number is located at the rear panel of your EBOX Series. Refer to the
model type and serial number when you contact your nearest dealer or DMP office for
service.

SafetyInformation
WARNING
DonotexposeEBOXtorainormoisture,inordertopreventshockandfirehazard.
NeverinstallEBOXinwetlocations.
Donot openthecabinettoavoidelectricalshock.Refertoyournearestdealerforqualified
personnelservicing.
Nevertouchun-insulatedterminalsorwireunlessyourpoweradaptoranddisplaymonitorare
disconnected.
LocateEBOXascloseaspossibletothesocketoutlineforeasyaccessandtoavoidforce
causedbyentanglingofyourarmswithsurroundingcablesfromtheEBOX.
WhenusingEBOX,avoidusingorinstallingthemodemtotheserialportduringastormora
lightning.
Donotusethemodemoratelephonetoreportagasleakinthevicinityoftheleak.
USBconnectorsaresuppliedwithLimitedPowerSources.
DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS
(ENCASING)OF THIS PRODUCT.PLEASE CONTACT YOUR
NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN.

Regulatory
FCC Class ANote
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,
usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructionmanual,maycauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrectthe
interferenceathisownexpense.Testingwasdonewithshieldedcables. Therefore,inordertocomply
withtheFCCregulations,youmustuseshieldedcableswithyourinstallation.
WARNING
ThisproductcomplieswithEN55022classA.Inadomesticenvironmentthisproductmaycauseradio
interferenceinwhichcasetheusermayberequiredtotakeadequatemeasures.
Changesormodificationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliance
could void the user’s authority to operate the equipment.
ThisdevicecomplieswithPart15oftheFCCrules. Operationissubjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.
ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissionsfromdigital
apparatusassetoutintheinterference-causing equipment standard entitled “Digital Apparatus”,
ICES-003oftheDepartmentofCommunications.
Manufacturer’s Declaration of Conformity
Thisequipmenthas beentestedandfoundtocomplywiththerequirementsofEuropeanCommunity
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safetyrespectively.
Attention
Thisproducthasbeendesignedandcertifiedtocomplywithcertainregulatoryrequirementspertaining
toInformationTechnologyEquipment. Thisproducthasnotbeendesignedforuseasamedical
device. Withoutlimitationoftheforegoing,thisproductis notintendedandhasnotbeencertifiedfor
useinahospitalorclinicalenvironmenttodiagnose,treat,ormonitorpatientsundermedical
supervision,andisnotintendedandhasnotbeencertifiedtomakephysicalorelectricalcontactwith
patients,nortotransferenergytoorfrompatientsand/ortodetectsuchenergytransfertoorfrom
patients.

Purchase Agreement
Purpose:
InaccordancetothegeneralcommercialconductofTrustandFairTrade,herewithbelowisthe
agreementfortheprotectionforbothparties,DMPandUsersinpursuantoftrading.
ProductDescription:
Withthisproduct,herewithalsoknownasEBOX-3350MXSeries,whichisasimplified&an
economicaldesignofanembeddeddeviceforSpecialPurposePersonalComputing.Thebasic
specificationofthisproductiscomprisedofthex86technology,design,andwithonboard512MB
DDR2 Systemmemory,VGAdisplay,USB,COMportsand LANInterfaces.
Distribution Convention:
1. ThisProductincludesagiftbox,aninnercase,aPC,aPoweradaptor(Optional).Upon
receivingthis product, kindly please refer to the User’ Manual to check for the contents and
appearance of this product; contact immediately yournearest dealeror DMP office for any
defectiveormissingparts.Thesupplierwillnotberesponsibleforanyreporteddiscrepancy
thereaftertheexpirationperiodof3-daysfromthereceiveddate.
2. Inconsiderationoftransportationandthecostofstorage,thesupplierprovidestothe
distributorsawarrantyof12-months.Thiswarrantycoversthefailurecausedbyhardware
breakdown(excludingharddrives),butdoesnotcovertheactofmisuseandmishandling.
3. Thesupplierwillnotacceptunknownpost,thereforeifyouwishtorepairortoreturnyour
goods–kindlypleasecontactyournearestdealertomakeyourdeclaration,andatthesame
time,applyforan RMAnumber(RMAstandsforReturnMerchandiseAuthorization–please
askforRMAformandfill-upforauthorization).
4. ThefreightforreturngoodsforrepairwillfollowtheInternationalcustomarypracticeand
convention:Bothpartiesistopayforfreightofoneshipmenteach.Theshipperis requiredto
prepay thefreightfromtheplaceoforigin(Thismeansthatthereturnee(user)coversthe
freightforreturngoods,whiletheSuppliercoversthefreightforgoodsaftertherepair).
5. Obsoletewarrantyisreferredtoas:(1)Expirationofwarrantyor(2)Damageduetomisuse
withinwarranty.TheSupplierwillbetakenintoconsiderationofthecircumstances,toprovide
repairservicewithchargesexpenseforobsoletewarranty.Thisexpenseincludesthecostof
materialandthecostoflabor.
Note:Ifthereisotherparticularissue,notlistedintheaboveconditions,bothpartiesagreedtofollow
theGeneralLawofCommercewithfairandreasonablediscussioninhandlingandresolvingthe
argument.

Contents
Chapter 1
02 UnpackingyourEBOXMiniPC
Chapter 2
05 EBOX-3350MX SeriesOverview
06 SystemSpecifications
07 PeripheralsConnecting
Chapter 3
11 BIOSReconfiguring
12 Installthedriver
Chapter 4
21 TechnicalSpecifications
Chapter 5
23 OnboardConnectorsSummary
25 PinAssignments
Chapter 6
28 TakingCareYourEBOXVESAPC
30 Troubleshooting
Chapter 7
33 TermsandCondition
33 Warranty
33 ServiceandSupport
33 ReturnMerchandiseAuthorization(RMA)Policy
33 ShippingPolicy

1
Chapter1

2
Unpacking Your EBOX Mini PC
Congratulation!YouhavejustacquiredEBOX-3350MX Series, pleasecheckthe
followingitems:
Packing List:
ItemNo.
Description
Q’ty
1
EBOX-3350MXSeriesVESAPC
x1
2
75x75mmto100x100mmVESAmountingrack(Optional)
x1
Note: The accessories are subject to change without immediate notice.
Check Before Use
1.EBOX-3350MX SeriesUnit
2. VESArack(Optional)

3
Preface
EBOX-3350MX Series: VESAPC
TheEBOX-3350MXSeriesisarevolutionarydevicewhichisespeciallydesignedforlimitedphysical
spaceandtemperatureconcerns. Nomatteryouareinajammedoffice,acrowdedplace,orpublic
transportation,itcanbeeasilyintegratedwithaVESALCDtobringyouEBOX-3350MX Series
accessatanytime.
ItcanattachtoanyVESAmountingfixture;allowingittobesecurelymountedontodesks,walls,or
buildings,andtherebyoptimizesyourworkarea. ItcanalsoattachdirectlytoanysizeLCDfora
mobilesystemfortheuseattradeshows,presentations,promotions,etc. Unliketraditionalportable
laptopdesign,theEBOX-3350MXSeriescanbeusedwithalargesizeLCD. Furthermore,with
FANLESSdesign,EBOX-3350MX Seriesisidealtobeusedintheenvironmentwheretemperature
demandiscritical.
So,ifyouarelookingforadevicethatisabletoprovideyouwithmoremobility&space,butatthe
sametimeuseslesspowerconsumption,thenEBOX-3350MXSerieswillbesurelymeetyourneed.
The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated
cable/powersupplylocationsforLCDmonitors,plasmadisplaysandotherflatpaneldevices.EBOX-
3350MXSeriesisdesignedtofitthisstandardtomakemonitorattachmentquickly andeasily.

4
Chapter2

5
EBOX-3350MX series Overview
FrontPanel
A: Reset Button
For system reset or turn on
(Available in 3350MX/3350MX-C2)
B: Power LED
The power LED lights up when
the system is turned on.
C: Audio Line Out
Audio output to speaker
D: Audio Mic In
For Microphone Input
E: USB v2.0 ports
For connection to devices with USB
Interface such as CD/DVD-ROM,
USB HDD, etc.)
F: SD Slot
For the storage SD card, the system
is bootable from SD card
BackPanel
G: USB V2.0 port
H: VGA port D-Sub 15-pin
I: RJ-45 LAN Jack
J: Power Jack
K: RS-232 port
* Available in EBOX-3350MX
C2/C2AP
A
B
C
D
E
F
G
H
G
I
J
K
K

6
System Specification
CPU
Vortex86MX(933MHz)
(SystemonChip)
MainMemory
512MBDDR2(16-bitDRAMbus)
BIOS
AMIBIOS
VGA
Resolutionupto1600x1200HighColors
Peripheral
1. USBV2.0 x3(2atfront,1atrear)
2. SDcardslotx1
3. Audio(MicIn,LineOut)
4. RS-232portx2
(AvailableinEBOX-3500MX-C2/C2AP)
Dimension&Weight
EBOX-3500MX/AP
95 x 95x 20 mm/277g
EBOX-3500MX-C2/C2AP
95 x 95x 35 mm/350g
OperatingSystem
WindowsXPHome/Pro.
WindowsXPEmbedded
WindowsEmbeddedCE
SupportedLinuxDistributionlist:
1. Debian4.0
2. Debian5.0
3. Ubuntu8.04
4. Ubuntu8.10
5. Ubuntu9.04
6. Ubuntu10.04
7. Edubuntu9.04(Ubuntu8.10base)
8. EasyPeasy8.10
9. Puppy4.2.1
10. Puppy4.1.2
11. WattsOS2Warp30(Ubuntu8.10base)
※Redletters:StandardIDEcompatibleoption
enablecouldhelpforinstalldirectly
※Ubuntu8.10/ WattOS,Remembertoenable
theMediaPortInstructionoptionforVGA
compatible.Resource(Kernel/DriversPackage):

7
Peripherals
Connecting the Power Adaptor
A:DC PowerJack
TouseEBOX-3350MXSeriesimmediately,
pleaseattachthesuppliedadapterforthepower
source.Seetheleftdiagramforvisual
connection.
ConnecttheDCpowerjackofthepower
adaptortotheDCInputofEBOX-3350MX
Series.
Note:WiththeAutoPowerOnsupported
models(Optional),thesystemthenwillbe
turnedon automatically.
Connecting the Monitor
B: VGAConnection
MakeyourLCDdisplayconnectionwiththe
VGAcabletothe15-pinD-SubVGAport.
A
B

8
Peripherals
Connecting the USB
EBOX-3350MXseriesprovides3externalUSBports(2atthefront,1attherear).
C: SDSlot
Forbootingdeviceby SDCard.
D: Microphone/Earphone
TheEBox-3350MXSeriessupports
MicrophoneInputandSpeakerOutput
E:ResetButton
Forsystemresetorturnon
Note:ModelswithAutoPowerOnfeaturehas
ResetButtonEliminated.
F:USBPorts
TheUSBportsare availableforconnectionto
USBdevicessuchasCD-ROM/PenDrive.
C
D
E
F
F

9
Peripherals
Connecting the LAN
G:RJ-45 LAN
ThereisanavailableRJ-45LANjackfor
Ethernetconnection.
(seeleftdiagramforRJ-45Jack).
Connecting Serial port
G
H: SerialPorts(AvailableinEBOX-3350MX-C2/C2AP)
Theserialportisusuallyconnectedtoaserialdevicelike
modemorterminaldevices.
H
H

10
Chapter3

11
BIOS Reconfiguring
1. AMIBIOSisusedintheEBOX-3350MXSeries.ToreconfiguretheEBOX-3350MXSeries,
depressorhitthe<Del>keytoenteryourBIOSsetupmainmenu.
2. Selectfromthemenu,thedesiredsetuptochange.
3. Press<Esc>togobacktomainmenu.
4. Press<F9>toloadfactorydefaultsetting
5. Moveto“Exit”TABandselect“Save Settings and Exit”, press “Y” to save the changes that you
justmade.EBOX-3350MXSerieswillrestartaccordinglytoyournewsetup.
(AMI BIOS Setup menu)

12
Debian/ Ubuntu Linux Installation Guide
IntheMXplatform,withthenewerIDEandEthernetcontroller,bothofthetwocontrollersjuststart
supportingfromkernel2.6.28.3.Pleaserefertotheguidetohelpyoucompletetheinstallation.
How to installLinux on Vortex86MX platform?
Preparation:
1. TheLinuxinstallationDISC(Ubuntu8.04,9.04,10.04,Debian4.0,5.0)
2. Acompletelyformattedstorage(SDcardorUSBdevice)
3. Intel/AMDplatformPersonalComputer
4. ConfirmtheBIOSsetting,
A. IDEConfiguration\IDEmode>>Nativemode
B. USBConfiguration\USB2.0ControllerMode>>Fullspeed
Note: Thecompletelyformattedstorageishelpfultoavoidsomeunexpectederrorintheprocedure.
Afteryouplugallthedevicesandreadytoinstall,pleasefollowthestepsasbelow:
Step1: PleasefollowthestandardproceduretoinstalltheLinuxOSbaseontheIntelorAMD
platformfirst,andmakesureyourLinuxcanbootupnormally,afterinstallcompleted.
Step2: A.Copythe.debfile(kernelpackage)thatDMPprovidedinyourUSBpendriveorother
removablestorage.
B. Press Ctrl + Alt + F1 keystoentertextmode.
Thesystemwouldaskyoutoenteryourusernameandpassword.
C.PlugontheUSBpendriveandtrytomountitasmnt.
#sudosu
#mount/dev/sda1/mnt
#cd/mnt
Confirmtheactualcodenametomount.

13
D.Tounpackthekernelpackageandupdate.
#dpkg-ixxx.deb
#update-initramfs–k2.6.30-vortex86mx-c
#update-grub
E.Whenthesethreeprocedurescompleted,typereboottorebootsystem.
# reboot
Step3: MovingthestorageinstalledLinux,backtoVortexMXplatform.
Step4: Turnonthepowertoboot.