Dolby Laboratories CID1020 User manual
Dolby Integrated Media Server Docking Station
Manual
23 June 2020
IMS.OM.005903.DRM Issue 3
Notices
Copyright
© 2020 Dolby Laboratories. All rights reserved.
Dolby Laboratories, Inc.
1275 Market Street
San Francisco, CA 94103-1410 USA
Telephone 415-558-0200
Fax 415-645-4000
http://www.dolby.com
Trademarks
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
The following are trademarks of Dolby Laboratories:
Dialogue Intelligence™
Dolby®
Dolby Advanced Audio™
Dolby Atmos®
Dolby Audio™
Dolby Cinema®
Dolby Digital Plus™
Dolby Digital Plus Advanced Audio™
Dolby Digital Plus Home Theater™
Dolby Home Theater®
Dolby Theatre®
Dolby Vision®
Dolby Vision IQ™
Dolby Voice®
Feel Every Dimension™
Feel Every Dimension in Dolby™
Feel Every Dimension in Dolby Atmos™
MLP Lossless™
Pro Logic®
Surround EX™
All other trademarks remain the property of their respective owners.
Patents
THIS PRODUCT MAY BE PROTECTED BY PATENTS AND PENDING PATENT APPLICATIONS IN THE UNITED
STATES AND ELSEWHERE. FOR MORE INFORMATION, INCLUDING A SPECIFIC LIST OF PATENTS PROTECTING
THIS PRODUCT, PLEASE VISIT http://www.dolby.com/patents.
Product Model
This documentation applies to Model CID1020.
Product Disposal Information
This product is electronic equipment and should be disposed of in accordance with all applicable laws. Do
not dispose as household waste. Do not dispose of the product in a fire. Please dispose of this product by
taking it to your local electronic waste collection point or recycling center. For more information about
where to recycle electronic equipment, contact your service provider.
LIMITED WARRANTY AND WARRANTY EXCLUSIONS
Notices
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THE LIMITED WARRANTY AND WARRANTY EXCLUSIONS MAY BE FOUND AT THE FOLLOWING URL: https://
www.dolby.com/us/en/about/warranty-and-maintenance-policies.html
Important safety instructions
1. This product is intended for indoor use only.
2. Do not install near any heat sources, such as radiators, heat registers, or other apparatus that produce
heat.
3. Refer all servicing to qualified service personnel only.
4. Where applicable, ensure fuses fitted are the correct rating and type as marked on the unit.
5. This product may require installation in a restricted-access location.
6. Do not expose the apparatus to dripping or splashing liquids; no objects filled with liquids, such as mugs,
shall be placed on the apparatus.
Warning! Risk of electric shock and fire! A listed external power supply must be used on this product.
Important safety instructions
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Contents
1 Introduction to this documentation................................................................................................ 5
1.1 About the Dolby Integrated Media Server Docking Station......................................................................... 6
1.2 Contacting Dolby ........................................................................................................................................... 7
2 Hardware components...................................................................................................................8
2.1 Packing list......................................................................................................................................................9
2.2 Power supply requirements...........................................................................................................................9
3 Installing the Dolby IMS Docking Station........................................................................................10
3.1 Placing the Docking Station in the horizontal position..............................................................................11
3.2 Standing the Dolby IMS Docking Station.................................................................................................... 11
3.3 Plugging in the power adapter.................................................................................................................... 12
3.4 Charging the Dolby IMS battery...................................................................................................................13
4 Troubleshooting.......................................................................................................................... 15
4.1 Replacing the fan..........................................................................................................................................16
4.2 Replacing the circuit board fuse..................................................................................................................17
5 Documentation revision history.................................................................................................... 19
Contents
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1
Introduction to this documentation
This documentation provides instructions for setting up and operating the Dolby Integrated Media
Server (Dolby IMS) Docking Station.
•About the Dolby Integrated Media Server Docking Station
•Contacting Dolby
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1.1 About the Dolby Integrated Media Server Docking Station
The Dolby Integrated Media Server (Dolby IMS) Docking Station is a hardware solution for quickly and
efficiently charging the battery in certain Dolby media blocks. The battery maintains the secure clock and
security identity of the media block. Spare, or unused units, should have their batteries charged at least
once every 6 months.
Figure 1: Docking Station with Dolby IMS3000 inserted
Supported devices (with rechargeable batteries) include the Dolby IMS1000, Dolby IMS2000, and Dolby
IMS3000.
Important:
Non-supported devices (that do not have a rechargeable battery) include the integrated media block
(IMB) (with Dolby ShowVault) and CAT745 IMB. Media blocks made by other manufacturers are not
supported.
Important:
Installing an unsupported device could potentially cause damage to the device or the Docking
Station and will not be covered under warranty.
After a Dolby IMS is connected and powered up, it may take up to 48 hours to complete a charge cycle. A
cutout in the sheet metal allows you to see the charging status LED on the Dolby IMS board.
Introduction to this documentation
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Attention:
This product is intended to power and charge your Dolby IMS unit. It cannot restore the private key
of your Dolby IMS (that was lost due to a low battery). A Dolby IMS without a private key forces the
unit into Federal Information Processing Standards (FIPS) lock. Due to this state, the Dolby IMS
cannot play encrypted content. If you are experiencing this issue, you must return your Dolby IMS to
Dolby for rework.
1.2 Contacting Dolby
You can contact Dolby Cinema Solutions and Support using email or regional telephone numbers. You can
also access documentation by visiting the Dolby customer portal.
Contact Dolby Cinema Solutions and Support
• Send an email to [email protected].
• Call:
Americas: +1-415-645-4900
Europe/Middle East/Africa (EMEA): +44-33-0808-7700
Asia-Pacific (APAC): +86-400-692-6780
Japan: +81-3-4540-6782
Access documentation
Visit https://customer.dolby.com.
Submit feedback about this documentation
Send an email to [email protected].
Contacting Dolby
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2.1 Packing list
The packing list provides the hardware components that ship with the product.
• Dolby Integrated Media Server Docking Station (Dolby part number CAT1743)
• Two metal feet (to set up the Docking Station vertically)
• Four small screws (to set up the Docking Station vertically)
2.2 Power supply requirements
The Dolby IMS Docking Station requires an external AC adapter power supply. This power supply is not
included with the Docking Station and must be purchased locally by the user.
To operate the Dolby IMS Docking Station, you will need to purchase an AC adapter power supply with these
requirements:
• Output DC voltage: 12 V
• Output rated current: 5 A or higher
• Connector type: P1J (inner diameter 2.1 mm, outer diameter 5.5 mm, connector length 11 mm +/ -0.5
mm)
• The connector is tip positive, meaning that the positive (+) is on the inner ring, and the negative (-) is on
the outer conductor.
Model suggested for operation
Dolby tested and qualified this model: PSU Model GST60A12 with manufacturer part number GST60A12-P1J.
Figure 2: Power supply ending connector
CAUTION:
Failure to use the power supply with the specifications listed can result in damage to the Docking
Station and/or the connected Dolby IMS, voiding the warranty on both devices.
Packing list
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3
Installing the Dolby IMS Docking Station
You have the option to stand the Docking Station in a vertical position or a horizontal position,
depending on your operating environment.
•Placing the Docking Station in the horizontal position
•Standing the Dolby IMS Docking Station
•Plugging in the power adapter
•Charging the Dolby IMS battery
Installing the Dolby IMS Docking Station
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Table of contents
