Domino Gx-Series User manual

Gx-Series
Product Manual
Gx150i
Gx350i
Gx-OEM

DOMINO
All rights reserved. No part of this publication may be reproduced, stored on a retrieval system,
or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior permission of Domino Printing Sciences plc.
Domino Printing Sciences plc. has a policy of continuous product improvement, the company
therefore reserves the right to modify the specification contained in this product manual without
notice.
© Domino Printing Sciences plc. 2021.
For sales, service and inks please contact:
www.buydomino.com
www.domino-printing.com
Domino UK Ltd. Domino North America
Bar Hill
Cambridge CB23 8TU
England
Tel: [phone]
Fax: [phone]
1290 Lakeside Drive
Gurnee IL.60031
U.S.A.
Tel: [phone]
Fax: [phone]
Amendment Record
Amendment Date
All parts at Issue 1 June 2019
All parts at Issue 2 January 2020
All parts at Issue 3 May 2020
All parts at Issue 4 October 2020
All parts at Issue 5 April 2021
2 EPT053091 - Issue 5 - 07 May 2021

PREFACE TO THE PRODUCT MANUAL
This Product Manual, Domino Part No. EPT053091, is the ocial authority for the installation,
operation, maintenance and recycling of Domino Mx-Series Thermal Ink Jet units.
This Product Manual should be used to reinforce and complement any training program available
with the product. It is not designed to replace any such training program.
This product manual is the source document for all translated versions. It is the "Original
Instructions" for the purposes of the Machinery Directive.
Domino will not accept any liability for damage to equipment or injury to personnel caused by
unauthorized or improper use of the Thermal Ink Jet equipment.
Only engineers trained by Domino should carry out repairs, adjustments or in any other way alter
settings or machine parts. Domino original parts shall always be used to ensure quality and
performance.
Users of this equipment are warned that it is essential to read, understand and act according to
the information given in Part 1: Health and Safety. This part of the Product Manual also specifies
a set of symbols which are used elsewhere in the product manual to convey special warnings or
requirements. It is, therefore, essential that users are also familiar with these symbols and act
accordingly.
It is important to:
• Keep the manual during the lifetime of the equipment.
• Pass the manual on to any subsequent holder or user of the equipment.
FCC NOTICE
Note This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
Any changes or modifications not expressly approved by the manufacturer could void the user's
authority to operate the equipment.
EUROPEAN EMC STATEMENT
This product may cause interference if used in residential areas. Such use must be avoided
unless the user takes special measures to reduce electromagnetic emissions to prevent
interference to the reception of radio and television broadcasts.
Preface to the Product Manual
EPT053091 - Issue 5 - 07 May 2021 3

SOFTWARE LICENSING
This product contains open source software components that are subject to the terms and
conditions of the applicable open source licences. Those open source software components, the
open source licences applicable to them, and, where required, copies of their source code, can
be found at: https://www.domino-printing.com/en-gb/legal-and-ip/open-source-licensing.aspx
SOFTWARE CREDITS
Barcode Engine by TEC-IT - www.tec-it.com
Portions Copyright © Morovia Corporation 2008. All Rights Reserved.
This product uses the following libraries. The libraries and their use are covered by the GNU
Lesser General Public License, version 2.1.
• e2fsprogs 1.43.9 (libext2fs, lib/e2p)
•eudev 3.2.5 (libraries)
•kmod 24
•utillinux 2.31.1 (libblkid, libfdisk, libmount)
• iconv 1.15
• GNU C library 2.25
• Qt 4.7.2 libraries (with Nokia Qt LGPL Exception version 1.0)
Preface to the Product Manual
1 EPT053091 - Issue 5 - 07 May 2021

CONTENTS
page
Preface to the Product Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
European EMC Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Software Credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PART 1 - SYSTEM DESCRIPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Gx-IC7 Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Gx-IC10 Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gx-OEM Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Standard Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Multi Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Print Head Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Print Head Status Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Controller External Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Controller Electrical Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pre-installed Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
PART 2 - INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Controller and Print Head Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
EPT053091 - Issue 5 - 07 May 2021 2

Mounting the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Gx-IC7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Gx-IC10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Electrical Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Controller Electrical Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Gx-IC7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Gx-IC10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Gx-OEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connector Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Supply Input Connector Layout (Gx-OEM). . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Encoder Connector Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Print Head Connector Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
I/O Connector Layout (Gx-IC7). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
I/O Connection Examples (Gx-IC7). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
I/O Terminal Block Wire Termination (Gx-IC10/Gx-OEM). . . . . . . . . . . . . . . . . . . . . . 44
I/O Terminal Block 1 Layout (Gx-IC10/Gx-OEM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
I/O Terminal Block 2 Layout (Gx-IC10/Gx-OEM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
I/O Connection Examples (Gx-IC10/Gx-OEM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Print Head Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Multi Print Head Socket Relocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Combining Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Print Head Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Print Head Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Print Head Lever Kit Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Print Head Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Print Head Group Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Print Group Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Ink Type Restriction Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Ink Cartridge Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
External Shaft Encoder Mode Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
External Shaft Encoder Setup/Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Internal Encoder Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
1 Photocell Encoder Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
2 Photocell Encoder Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Print Trigger Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
External Print Trigger Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Internal Print Trigger Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
1 EPT053091 - Issue 5 - 07 May 2021

I/O Function Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
External Label Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Enable External Label Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setup Inputs for External Label Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Micro Purge Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enable Cyclic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enable Intelligent Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Disable Micro Purge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
PC to Controller Connection (Web Browser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Protocol Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SMB (Server Message Block). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Simple EDC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Promotional Coding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Language and Keyboard Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Manual Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
NTP Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Label Editor Default Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Element Property Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Content Property Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Label Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Alert Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configuration Code Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Spares and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
PART 3 - OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Start Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Assign Labels to Print Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
From the Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
From the Label Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Start Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Stop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
EPT053091 - Issue 5 - 07 May 2021 2

Shut Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Quickstep Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Label Creator Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Printer Information Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Connections Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Consumables Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Overall Equipment Eciency Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Live Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Ink Level Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Essential Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Enable Essential Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Log In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Log Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Remote Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Enable Remote Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Log In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Log Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Advanced Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Enable Advanced Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Log In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Log Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Enable Auto Log-in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Disable Auto Log-in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Change Current User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Reset Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Set Password Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Add New User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Change User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Delete User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Add New User Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Delete User Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Change User Group Settings Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Audit Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Enable Audit Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Export Audit Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Label Creator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Create New Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Label Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Label Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Variable Label Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
3 EPT053091 - Issue 5 - 07 May 2021

Example of Barcode/MRC with Multiple Linked Elements. . . . . . . . . . . . . . . . . . . . 153
Manage Label Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Preview Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Open and Edit a Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Save Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Reset Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Counter Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Counter Start Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Counter Increment Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Counter Reset Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Counter Output Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Variable Text Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Update Using Variable Text Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Update Using Prompt at Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Label Store and File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Select Existing Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
File Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Import Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Export Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Delete Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Import Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Import Font. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Statuses, Alerts and Fault Finding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Statuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Print Quality Faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
PART 4 - MAINTENANCE & TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Ink Cartridge Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Purge Blocked Ink Cartridge Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Clean Ink Cartridge Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Software Backup, Restore and Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
EPT053091 - Issue 5 - 07 May 2021 4

INTRODUCTION
Directions for safe working practices vary according to the environment. The following are broad
principles so that necessary precautions can be taken:
•Do not operate a Gx-Series outdoors or in an environment outside of the specified
operating range. Gx-Series printers are for indoor use only.
•Do not install or operate the Gx-Series in an environment where it can be exposed to water.
• Read the relevant Safety Data Sheet (SDS) before storing, handling, transporting or using
the ink cartridges.
•Ensure the power switch on the controller is OFF before connecting the power supply.
•Protect the controller electronics from electrical surges or low voltage conditions by using a
UPS (Uninterruptible Power Source).
• Disconnect the power before making any wiring connections.
•Ensure all cables are secured away from moving production line components.
•Switch OFF or disconnect the power before connecting or disconnecting a print head.
• Stop the print group before removing and/or installing an ink cartridge.
• Use only lint-free wipes when cleaning the cartridge nozzles.
• Clean cartridge nozzles according to the enclosed recommendations.
• Protect the print heads from impact with proper adjustment and alignment of side rails and
product guides.
• Do not open any enclosed components of the controller or print heads. They contain no
user-serviceable parts.
WARNINGS, CAUTIONS AND NOTES
The warnings, cautions and notes used throughout this manual are highlighted by the use of
international hazard symbols. The following definitions for all three of these notices are described
below in the format they are presented in this product manual.
WARNING Possible hazard. Risk of personal injury.
A warning is used to alert the reader of possible hazards which may
cause loss of life, physical injury or ill health.
CAUTION Possible hazard. Risk of damage to equipment.
A caution is used to alert the reader of possible hazards which may
cause damage to equipment or the environment
Note A note is used to alert the reader to important information
Contents
5 EPT053091 - Issue 5 - 07 May 2021

Symbols
The following symbols are used in this product manual to highlight specific warnings and
cautions used in the procedure below the symbols.
Warning or Caution, read and comply with the warning or caution text to avoid
physical injury, damage to equipment or damage to the environment.
Risk of fire by igniting flammable material.
Risk of coming into contact with electricity.
Beware of Electrostatic Discharge (ESD). Electrostatic precautions must be used:
• Switch o the machine.
•Wear a wristband connected to ground.
• Avoid wearing clothing that can build up electrostatic voltages.
•Use ESD protective bags to transport PCBs.
•Only place PCBs on a mat made from a material which will dissipate
electrostatic voltages and which is connected to ground.
Eye protection must be worn.
Protective clothing must be worn. Use adequate protective gloves. Consult the
relevant Safety Data Sheet (SDS).
Disconnect power before carrying out maintenance or repair.
Connect an earth terminal from the product to an appropriate ground source.
INKS AND FLUIDS INFORMATION
Domino supplies Safety Data Sheets (SDS) giving specific safety information for each of its inks.
Safety Data Sheets can be found on the MSDS section of the Domino website.
When used correctly, printing inks do not cause problems. However, everybody using them
should be familiar with the appropriate safety standards and be aware of the precautions that
should be taken. The following are basic requirements:
•Proper standards of industrial practice relating to cleanliness and tidiness must be
maintained.
•Inks and their containers must be stored and handled with care.
Contents
EPT053091 - Issue 5 - 07 May 2021 6

• Do not smoke or allow naked flames (or other sources of ignition) in the vicinity of any inks
or solvents as this is highly dangerous.
•All who come into contact with inks must be properly instructed in their use.
• Contact with the mouth must be avoided. Therefore eating, drinking or smoking, or any
personal habits or actions which may transfer ink to the mouth must be avoided.
•Contact with the eyes must be avoided. Suitable eye protection must always be worn
whenever there is any risk of splashing or misting. If ink does get into the eyes, first aid
treatment is to flood the aected eye for 15 minutes with saline solution, (or clean water if
saline solution is not available), taking care not to allow the water to run into an unaected
eye. Medical aid must be obtained immediately.
•Most inks contain solvents that may injure the skin. Good working practice must always be
employed and risk assessments carried out. Safety Data Sheets are available that give
advice on personal protective equipment. Most gloves oer limited and short term
exposure protection and must be changed after any splashing and on a frequent basis.
•Many inks contain materials which vaporise easily and can be inhaled. Good ventilation is
necessary.
• Any used cleaning materials, e.g. rags, paper wipes, are a potential fire hazard. They must
be collected for safe disposal after use. After exposure to ink, all possible traces must be
washed o as soon as possible at the nearest washing facility.
Storage
Printing inks must be stored in well-ventilated buildings, in areas set aside for the purpose and
chosen for safety in case of fire. All fluids must be stored in accordance with local regulations.
Fire Risk
Observe all warnings given on the machine and the following safety instructions.
For an electrical fire, do not use water.
If there has been an accumulation of dried ink, do not use metal scrapers to remove it, as they
can produce sparks.
Fire risk is a most important consideration where printing inks are stored and used. The degree
of fire hazard will vary considerably from one type of ink or wash to another.
Water-based inks will not burn, although inks based on water-alcohol mixtures may burn if there
is sucient alcohol present.
Prolonged exposure of water-based systems to high temperatures may evaporate the water to
give a flammable residue.
Solvent-based inks oer a greater degree of hazard depending on the particular solvent or
solvent combination. When there is a particular hazard the appropriate information is given on
the SDS.
If there is a fire, there is a likelihood that dangerous fumes will arise from printing inks. For this
reason, ink must be stored where it can be reached quickly by the fire fighting service, and where
it will not spread beyond the store.
Contents
7 EPT053091 - Issue 5 - 07 May 2021

Spillages and Disposal
WARNING Flammable material. Risk of fire.
Do not allow ink to dry or allow any build‑up of dried ink.
Some dried inks are highly flammable. Clean up all ink spillages immediately.
Spillages must be cleaned up as soon as possible with the appropriate solvent materials and
with regard to the safety of personnel. Care must be taken to prevent spillages or residue from
cleaning up entering drains or sewage systems.
Inks and associated fluids are materials that conduct electricity. Therefore, the power to the
controller must be switched o while spillages are being cleaned up.
Printing inks and associated fluids must not be treated as ordinary waste. They must be
disposed of using approved methods according to local regulations.
ELECTRO-STATIC DISCHARGE
To avoid static discharge from production line equipment, the equipment and everything on it
must be grounded correctly. While it is not Domino's responsibility to maintain the customer's
equipment, the customer must be aware of the importance of grounding. At the time of
installation of the printer, the Domino (or Domino distributor) technician should ensure that the
line the printer is installed on is appropriately grounded. This means that all metallic items within
12 inches (300mm) of the print head location must be securely grounded. This should be
checked with respect to the print head chassis ground using an Ohm Meter, DVM or another
suitable device. It is essential that grounding is checked periodically and that if the printer is
relocated to a dierent production line, then the new production line is properly grounded.
Additional static dissipating devices, such as static brushes on the line, etc. are recommended.
PRODUCT/BATTERY END OF LIFE
WARNING Flammable material. Risk of fire or explosion.
Do not dispose of the battery in a fire, hot oven, by mechanically crushing or
cutting.
Obey local waste regulations when disposing of batteries.
Do not store or leave the battery in high or low extremes of temperature.
Do not store or leave the battery in a location that is subject to low air
pressure at high altitudes.
CAUTION Hazardous Material. Risk of damage to equipment and environment.
The battery is not removable.If the battery needs replacement, replace the PCB
that the battery is installed on. Obey local waste regulations when disposing of
the battery and PCB.
Contents
EPT053091 - Issue 5 - 07 May 2021 8

Recycling information in accordance with the WEEE and Battery Directives
Product Mark Battery Mark
European Union Only
The product/battery is marked with one of the above recycling symbols. It indicates that at the
end of life the product/battery, you should dispose of it separately at an appropriate collection
point and not place it in the normal domestic waste stream.
USA STATE OF CALIFORNIA BATTERY STATEMENT
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
Contents
9 EPT053091 - Issue 5 - 07 May 2021

PART 1 SYSTEM DESCRIPTION
INTRODUCTION
General
This Product Manual provides:
• A basic introduction of the Domino Gx-Series.
• Details of the user interface.
•Instruction for label creation.
•Preventative maintenance procedures.
• Fault finding and diagnosis.
•Details on updating the software.
Description
The Domino Gx-Series is a range of thermal ink jet printers intended for printing fixed and
variable data on products on manufacturing production lines. For specific details, contact your
local support oce.
Each Gx-Series consists of:
• 1 or more print heads with a cable connecting each print head to a controller.
• A controller containing the electronic control systems.
SYSTEM DESCRIPTION
EPT053091 - Issue 5 - 07 May 2021 10

CONTROLLERS
Gx-IC7 Controller
The Gx-IC7 Controller features a 7" touch screen. Setup, configuration, and label creation/editing
are done directly on the controller (no external software required).
Note The "Gx-IC7 Controller" configured with Gx150i software is a Gx150i.
Gx-IC7 Controller
SYSTEM DESCRIPTION
11 EPT053091 - Issue 5 - 07 May 2021

Gx-IC10 Controller
The Gx-IC10 Controller features a 10" touch screen and an IP64 rating. Setup, configuration, and
label creation/editing are done directly on the controller (no external software required).
Note The "Gx-IC10 Controller" configured with Gx350i software is a Gx350i.
Gx-IC10 Controller
Gx-OEM Controller
The Gx-OEM Controller is designed to be integrated into machinery and fitted into control
cabinets. It is designed to be integrated with OEM production line systems. The controller's
settings and label creator/editor are accessed using the web browser from any Ethernet-
connected PC.
Gx-OEM Controller
SYSTEM DESCRIPTION
EPT053091 - Issue 5 - 07 May 2021 12

PRINT HEADS
Print heads are connected to the controller via an electrical cable. There are four cable lengths
available: 3, 6, 12 and 25 metres.
Print heads can be installed together in groups. Print head groups allow taller labels and higher
print density. Print heads in groups can also alternate printing, to reduce downtime when
changing ink cartridges.
Note Consult Domino if stitch barcodes are required.
Standard Print Head
The standard print head has a socket for connection to the controller at the top.
Standard Print Head
Multi Print Head
The multi print head has a socket connector that can be moved to the front or rear of the print
head. This allows the print head to be installed in areas with dierent space restrictions, see
Multi Print Head Socket Relocation on page 53.
Multi Print Head
SYSTEM DESCRIPTION
13 EPT053091 - Issue 5 - 07 May 2021

Print Head Configurations
Gx150i
Maximum of 2 print heads in the following dierent printing configurations:
Gx-IC7 Controller
¯
2 print groups, 1 print head in each group
or,
1 print group of 2 print heads
Gx350i/Gx-OEM
Maximum of 4 print heads in the following dierent printing configurations:
Gx-IC10/Gx-OEM Controller
¯
1 print group of 4 print heads.
or,
2 print groups, 2 print heads in each group.
or,
SYSTEM DESCRIPTION
EPT053091 - Issue 5 - 07 May 2021 14

2 print groups of 3 print heads and 1 print head.
or,
3 print groups of 2 print heads and 1 print head.
or,
4 print groups, 1 print head in each print group.
Print Head Status Light
Each print head has an LED that displays the print head's status. The LED location is illustrated
below:
Print Head Status LED Location
The meaning of the LED colours and flashing pattern is described in the table below:
Light Pattern (Idle) Light Pattern
(Printing) Description
O O The print head has not yet booted up, or the print
head is not connected to the controller.
Blue Blinking
¯
Blue Blinking
¯
The print head is booting up, or there is a
connection fault.
SYSTEM DESCRIPTION
15 EPT053091 - Issue 5 - 07 May 2021