Domino C6000 plus User manual

C-Series plus
Printer
Operation and
Maintenance Manual

2 77144 Issue 8 August 2009
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77144 Issue 8 August 2009 3
DOMINO C-SERIES plus PRINTER
OPERATION AND MAINTENANCE
MANUAL
This manual, Part No. 77144, is for use with the Domino C6000, C6000(i,)
C6000MF, C6000v, C3000, C3000X, C1000, C1000X plus Printers.
For further printer maintenance information, call Domino.
For sales, service and inks enquiries, please contact:
Domino Printing Sciences plc Domino Amjet Inc
Bar Hill 1290 Lakeside Drive
Cambridge CB3 8TU Gurnee IL. 60031
Tel: [phone] Tel:[phone]
Fax: [phone] Fax:[phone]
All rights reserved. No part of this publication may be reproduced, stored on a
retrieval system, or transmitted in any form, or by any means, electronic,
mechanical, photocopying, recording or otherwise, without the prior permission
of Domino Printing Sciences plc.
Domino Printing Sciences plc has a policy of continuous product improvement,
the Company therefore reserves the right to modify the specification contained in
this manual without notice.
© Domino Printing Sciences plc 2009

4 77144 Issue 8 August 2009
C-SERIES plus
EC DECLARATION OF CONFORMITY
(in accordance with ISO/IEC 17050-1)
No. 77144/1
Issuer’s name: Domino UK Ltd.
Issuer’s Address: Bar Hill, Cambridge CB3 8TU
Object of the declaration: Domino C1000, C1000X, C3000, C3000X,
C6000, C6000(i,) C6000v and C6000MF Printers
The object of the declaration described above is in conformity with the
requirements of the following documents:
EN 61000-6-4:2007 Electromagnetic Compatibility (EMC). Generic
Standards. Emission standard for industrial environments.
EN 61000-6-2:2007 Electromagnetic Compatibility (EMC). Generic
Standards. Immunity Standard for industrial environments.
EN 55022-1 1998 Class A : Electromagnetic Compatibility (Radiated).
EN 60950:2000 Safety of Information Technology Equipment.
2006/95/EC : Low Voltage Directive.
2004/108/EC : EMC Directive.
Signed for and on behalf of:
Domino UK Ltd.
Bar Hill,
Cambridge,
August 2009
Pete Jakes
OCC Technical Manager

77144 Issue 8 August 2009 5
CONTENTS
Page
EC DECLARATION OF CONFORMITY . . . . . . . . . . . . . . . . . . . . . . . . . 4
SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fire safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Eye contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Skin contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ingestion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inhalation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Storage and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PRINTER SPECIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Print Head (Remote) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Data Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Base Unit Connectors (MHB) . . . . . . . . . . . . . . . . . . . . . . . . 15
BASIC OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Base Unit Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Dual Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Control Unit Head Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Control Unit Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rotating the Remote Head 90° - C3000X and C1000X Only . . . . . . . . . 28
Printing at Angles - C6000I Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
PRINT HEAD SETUP – C6000v ONLY . . . . . . . . . . . . . . . . . 32
Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing at Angles - C3000X and C1000X Only . . . . . . . . . . . . . . . . . . . 34
Head Mounted Box Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ship Cap Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Releasing the Air Flow Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6 77144 Issue 8 August 2009
Replacing an Ink Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
200ml Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
2 Litre Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Control Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Priming the Print Head(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
C6000v Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Priming a Rotated Head - C3000X and C1000X only . . . . . . . . . .51
Auto Prime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Number of Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Timed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Event Driven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Control Unit Keypad Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Basic Interface Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Functions and Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Function Keys - C6000 MF Only . . . . . . . . . . . . . . . . . . . . . .58
LCD Screen Icons - C6000 MF Only . . . . . . . . . . . . . . . . . . . .58
LCD Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Interface Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Setting a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Printing a Default Test Message . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Printing a Saved Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Deleting a Saved Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
PROGRAMMING THE PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Rollover Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Enter Number of Shifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Checking Current Box Count . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Erasing the Control Unit Memory . . . . . . . . . . . . . . . . . . . . . . . .79

77144 Issue 8 August 2009 7
Print Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Ink Cost Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Prompted Variable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
External Variable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
External Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Message Revert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Action Comms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Echo Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Satellite Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Shaft Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Shaft Encoder Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Acknowledgement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Record Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Bottle Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Extra Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Retrieve Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Auto Prime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
FORMATTING MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Edit Which Message? Sub-Menus . . . . . . . . . . . . . . . . . . . . . . 90
Select Alternative Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Message Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adding Spaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Saving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Message Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Entering a Sell By Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

8 77144 Issue 8 August 2009
Real Time Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Counting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Character Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Creating a Bar Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Data Matrix Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
QR Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Logos (Graphics) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
ADJUSTING PARAMETERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Message Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Changing the Ink Collection Sponge . . . . . . . . . . . . . . . . . . . . . .131
Every 6 Months . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Cleaning the Nozzle Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
C6000v Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Relocating the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
C1000X & C3000X PRINT HEAD POSITIONING . . . . . . . . . . . . . . . .137
DIMENSION DRAWINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
OPERATOR NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Message Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

SAFETY INFORMATION
77144 Issue 8 August 2009 9
SAFETY INFORMATION
SAFETY RECOMMENDATIONS
Before proceeding with installation, using or maintaining the printer, please read
this section of the manual carefully.
Domino UK Ltd. shall not be liable against any damage or problems that arise from
the use of any options or consumable products other than those designated as
original Domino UK Ltd. or Domino UK Ltd. approved products.
Fire safety
The C-Series range of inks are not classed as flammable. In the event of an
electrical fire, combustion of the ink may produce toxic and irritating vapours.
Locating the printer in a well ventilated location is highly recommended. The inks
are also sensitive to ignition by electrostatic discharge, precautions must be taken to
prevent this form of ignition occurring.
Please refer to the Domino Safety Data Sheet (SDS) for further details.
Maintenance
WARNINGS: (1)When performing any maintenance tasks that
involve the disassembly of any part, ensure the
mains power is removed.
(2)Ink contact with the eyes must be avoided,
therefore eye protection must be worn whenever
there is risk of ink splashing or misting.
CAUTION: The printer must always be kept upright, with the keyboard facing
upwards. During transit and in general handling, the printer should
not be tilted by more than 15 degrees. When installed, the underside
of the printer should be as close to horizontal as possible, so that the
printing nozzles are in a vertical line (not applicable to remote
heads). The printer should never be subjected to knocks or vibration.
If damage occurs to the mains plug or cable, replace immediately by contacting
your local Domino office.

SAFETY INFORMATION
10 77144 Issue 8 August 2009
INK
The use of ink other than supplied by Domino UK Ltd.will almost certainly result
in the damage of the print head.
When handling ink or cleaning ink spillages, care should be taken to avoid contact
with skin or eyes.
Protective glasses and gloves must be worn. In the event of contact with skin, eyes,
or ingestion, follow the first aid instructions below and refer to the relevant Safety
Data Sheet (SDS).
Eye contact
Flood the affected eye for 15 minutes with saline solution (or clean water if saline
solution is not available), taking care not to allow the water to run into the
unaffected eye. Medical aid must be obtained immediately.
Skin contact
Remove contaminated clothing. Wash skin with water. If symptoms develop,
obtain medical attention.
Ingestion
Wash out mouth with water and give 200-300ml of water to drink. Do not induce
vomiting. Obtain medical advice.
Inhalation
Remove patient from exposure, keep warm and at rest. Obtain medical attention if
ill effects occur.
Storage and Disposal
If storing any ink, containers should be tightly closed. Keep ink away from
oxidising agents and precautionary measures should be taken against contact with
static discharges.
Disposal of any ink containers or ink spillage’s should be in accordance with local,
state or national authority legislation.

INTRODUCTION
77144 Issue 8 August 2009 11
INTRODUCTION
The C6000(i), C6000v, C3000(X) and C1000(X)
are the latest in high resolution ink jet case coders,
capable of printing up to 8 lines of text, graphics,
various barcodes, box counts and time/date
functions, all from its stand alone unit. The text
ranges from a maximum character height of:
C6000(i): 70mm to a minimum of 8mm
C3000(X): 35mm to a minimum of 4mm and
C1000(X): 17mm to a minimum of 2mm,
and is editable with various formats.
The (X) designates that the printer has a remote print head (attached to the control
unit via a conduit). The (i) designates a remote inclined print head (also attached
to the control unit via a conduit), this can be used where a conveyor is not
horizontal. Unless otherwise stated in this manual, the information refers to all
variants.
The maximum recommended printing speed is up to 144 metres per minute with
four different font heights available.

INTRODUCTION
12 77144 Issue 8 August 2009
THIS PAGE INTENTIONALLY BLANK

PRINTER SPECIFICATION
77144 Issue 8 August 2009 13
PRINTER SPECIFICATION
Print Head (Remote)
Control Unit
Standard Finish: Grained 304 Stainless Steel
Dimensions: (width x
height x depth):
(128 dot): 39.5mm x 71.5mm x 65mm
(256 dot): 59.5mm x 90mm x 90mm
(500 dot inclined): 79mm x 114mm x 187mm
(500 dot): 79mm x 170mm x 114
Conduit Length: (128 & 256 dot): 1.0m
(500 dot only): 1.5m
Standard Finish: Grained 304 Stainless Steel
Dimensions: (width x
length x height):
(128 dot): 113mm x 295mm x 125mm
(256 dot): 113mm x 295mm x 146mm
(500 dot): 113mm x 370mm x 160mm
Control Panel Material: Polyester Membrane Touch Panel

PRINTER SPECIFICATION
14 77144 Issue 8 August 2009
Base
Data Input
Environment
Standard Finish: (200ml) Grained 304 Stainless Steel
(2 litre) Grained 304 Stainless Steel
Grained 304 Stainless Steel
Dimensions: (width x
length x height):
(200ml): 152mm x 360mm x 108mm
(2 litre): 228mm x 507mm x 139mm
Dimensions (incl. bracket):
(width x height x depth):
289mm x 520mm x 252mm
Weight (no fluids): 16.3kg
Interface Rate
RS232: 300 - 115200 Baud Software Configurable
TCP/IP: 10BaseT
Temperature Range (working): +10ºC to +40ºC (50ºF to 104ºF)
Humidity: 10 - 90% RH
Electrical Supply: Single Phase, 90-240V @ 50-60 Hz

PRINTER SPECIFICATION
77144 Issue 8 August 2009 15
Base Unit Connectors (MHB)
Power Connector: IEC
Product Detector Connector: DIN 5-way 180
Shaft Encoder Connector: DIN 4-way
Shaft Encoder Input: PNP
RS232 Connector: 9-way D
Bottle Empty Alarm Connector: DIN 5-way 240
Ink Out Alarm Connector: DIN 5-way 240
Base and Head Connections
Product Detector Connector: DIN 5-way 180
TCP/IP Connector: RJ45
“Bottle Out” Alarm Connector: DIN 5-way 240 (2 litre base only)
Shaft Encoder Connector (via
Accessory Connection Box (ACB)): DIN 4-way
Shaft Encoder Input: PNP
RS232 Connector (via ACB) 9-way D
Ink Out Alarm Connector (via ACB) DIN 5way 240
Power Connector IEC

BASIC OPERATIONS
16 77144 Issue 8 August 2009
BASIC OPERATIONS
Door Latch
Power Switch
Multi-head Base Unit
Ink Bottle (behind door) Mounting Bracket

BASIC OPERATIONS
77144 Issue 8 August 2009 17
2 Litre Base Unit

BASIC OPERATIONS
18 77144 Issue 8 August 2009
200ml Base Unit

BASIC OPERATIONS
77144 Issue 8 August 2009 19
Alphanumeric
keypad
LCD display
Control unit
Control unit
power cable
C6000(i) Control Unit
C6000i Control Unit and Print Head
Conduit
Control unit
Print head
Product
Detector

BASIC OPERATIONS
20 77144 Issue 8 August 2009
Keypad
LCD display
Control unit
Control unit
power cable
C6000MF - Control Unit
Product
Detector