Doro Sara User manual

Service manual/Technical handbook
Doro Sara Carephone
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©2016 Copyright Doro AB, Rev A.
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Table of Contents
1PRODUCT VERSIONS...............................................................................................................5
2SAFETY INFORMATION............................................................................................................6
3DORO SARA CAREPHONE......................................................................................................7
4DESCRIPTION OF FUNCTIONS ..............................................................................................7
4.1 ALARM PROCEDURE ..............................................................................................................9
4.2 LOG ALARM,ACKNOWLEDGEMENT MESSAGE.....................................................................11
4.3 TEST ALARM ........................................................................................................................11
4.4 INACTIVITY ALARM ...............................................................................................................12
4.4.1 Inactivity alarm 6-12.....................................................................................................13
4.5 CALL-BACK AFTER ALARM...................................................................................................14
4.6 AUTO-REPLY IN THE EVENT OF CALL-UP.............................................................................14
4.7 INTRUDER ALARM ................................................................................................................15
4.8 ALARM RECEIVERS..............................................................................................................16
4.9 VOICE SYNTHESIS................................................................................................................17
4.9.1 Recording with Doro Configuration Software...........................................................18
4.9.2 Recording of ID locally on the carephone ................................................................18
4.9.3 Recording with remote programming by phone/mobile..........................................18
4.10 ALARM TYPES......................................................................................................................19
4.11 OPERATIONS MONITORING..................................................................................................21
4.11.1 Activation of operations monitoring function .......................................................22
4.11.2 Several alternative recording options...................................................................23
4.11.3 List of types of intervention/task............................................................................23
4.11.4 Calling i-care®reception equipment.....................................................................24
4.11.5 Check-in indication to emergency service centre and i-care®...................................24
4.12 ALARM CODES AND ALARM TYPES WITHOUT PROGRAMMING REQUIREMENT................24
4.13 ERROR INDICATIONS AND DIAGNOSTICS.............................................................................25
4.13.1 Battery failure in radio unit.....................................................................................26
4.13.2 Battery failure in central unit..................................................................................26
4.13.3 Power failure............................................................................................................26
4.13.4 Line error ..................................................................................................................27
4.13.5 Radio interference...................................................................................................28
4.13.6 Non-read error message........................................................................................28
4.13.7 Logging of events, diagnostics..............................................................................29
5INSTALLATION .........................................................................................................................29
5.1 GENERAL.............................................................................................................................29
5.2 RANGE CONTROL.................................................................................................................31
5.3 CABLE CONNECTIONS,MODULAR JACK...............................................................................32
5.3.1 POWER, 4-pin modular jack ......................................................................................32
5.3.2 TELE, 6-pin modular jack ...........................................................................................33
5.3.3 AUX, 8-pin modular jack in DORO SARA................................................................33
6PROGRAMMING.......................................................................................................................35
6.1 DEFAULT SETTING...............................................................................................................36
6.2 ACTIVATE REMOTE PROGRAMMING.....................................................................................36
6.3 PROGRAMMING PROTOCOL.................................................................................................37
6.3.1 Programming of phone numbers (T1-T6).................................................................37
6.3.2 Programming of alarm code (C1-C6)........................................................................37
6.3.3 Programming of radio alarm buttons (R1-R9)..........................................................38
6.3.4 Change alarm type for radio unit ...............................................................................38
6.3.5 Programming of 'Answer phone calls using radio button'......................................38
6.3.6 Programming of Pre-alarm.........................................................................................38
6.3.7 Programming of 'Battery alarm directed at T5' ........................................................39
6.3.8 Programming of 'Ringing signal in speaker'.............................................................39
6.3.9 Programming of inputs 1-2 in DORO SARA............................................................39
6.3.10 Programming of 'Time between call-ups'.............................................................39
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6.3.11 Programming of 'Number of call attempts'...........................................................39
6.3.12 Programming of 'Auto-reply' ..................................................................................40
6.3.13 Programming of BACKUP 1 ..................................................................................40
6.3.14 Programming of maximum time for failed test signal from radio unit ..............40
6.3.15 Programming of 'Call-back time' ...........................................................................40
6.3.16 Programming of the central unit's buttons...........................................................41
6.3.17 Programming ”Change Alarm type”......................................................................41
6.3.18 Programming of Log Alarm....................................................................................42
6.3.19 Programming of Test Alarm...................................................................................42
6.3.20 Programming of special functions.........................................................................42
6.3.20.1 SPECIAL 1........................................................................................................................43
6.3.20.2 SPECIAL 2........................................................................................................................44
6.3.20.3 SPECIAL 3........................................................................................................................44
6.3.20.4 SPECIAL 4........................................................................................................................45
6.3.20.5 SPECIAL 5........................................................................................................................45
6.3.20.6 SPECIAL 6........................................................................................................................46
6.3.20.7 SPECIAL 7........................................................................................................................46
6.3.20.8 SPECIAL 8........................................................................................................................47
6.3.20.9 SPECIAL 9........................................................................................................................47
6.3.20.10 SPECIAL 10 ................................................................................................................48
6.3.20.11 SPECIAL 11 ................................................................................................................48
6.3.20.12 SPECIAL 12 ................................................................................................................49
6.3.21 Programming of Inactivity alarm ...........................................................................49
6.3.22 Programming of ACCESS code............................................................................49
6.3.23 Customer-specific programming...........................................................................49
6.3.24 Default setting of carephone..................................................................................50
6.3.25 Programming of time ..............................................................................................50
6.3.26 Programming of date..............................................................................................51
6.3.27 Programming of time interval for certain alarm type..........................................51
6.3.28 Recording of voice for alarm type.........................................................................52
6.3.29 Conclude remote programming.............................................................................52
6.4 PROGRAMMING RADIO UNITS,E.G.RADIO ALARM BUTTONS...............................................52
6.5 PROGRAMMING EQUIPMENT................................................................................................54
6.5.1 Doro Configuration Software......................................................................................54
6.6 TUNSTALL AND VITALCALL PROTOCOL................................................................................55
6.6.1 Programming in Tunstall mode..................................................................................56
6.6.2 Tunstall programming tree..........................................................................................56
6.7 BS8521 PROTOCOL............................................................................................................57
6.7.1 Programming in BS8521 mode..................................................................................57
7TELECARE VOICE SUPPORT..............................................................................................58
8MAINTENANCE.........................................................................................................................60
8.1 CLEANING............................................................................................................................60
8.2 REPLACING THE BATTERY PACK..........................................................................................60
9ACCESSORIES .........................................................................................................................61
10 TECHNICAL DATA...................................................................................................................61
11 ENVIRONMENTAL INFORMATION.......................................................................................63
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Version history
Rev
Date
Comments
0.1
2016-02-22
First version
1.0
2016-12-09
Released version
The information in this document may become obsolete without prior
notice. The only guarantees for Doro’s products and services are those that
are expressly referred to in the guarantee conditions in the guarantee
supplied with such products and services. Nothing in this document should
be interpreted as a more comprehensive guarantee. Doro accepts no
responsibility for any technical errors, printing errors or omissions in this
document.
1 Product
The Doro Sara, type 4250 carephone support:
Analogue telecommunications interface with lightning protection
Central alarm unit with two-way radio for assistance, telecare,
telemedicine, time/staff recording and intruder/bogus caller alarm
Microphone and loudspeaker with selectable duplex or simplex
Flash-type microprocessor with power-saving function
Input for programming and service
Elliot radio-alarm button
Voice synthesis
Two opto-isolated inputs
Relay output
Rechargeable batteries
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2 Safety information
The compartment for battery replacement may be opened only by
authorized persons.
Only use recommended battery type as stated in Section “Technical Data”
CAUTION –Risk of explosion if battery is replaced by an incorrect type.
Disposal of used batteries should be made in an environmentally friendly
way.
Only use recommended power supply as stated in Section “Technical Data”
Important Information
All systems using radio and network communication are subject to
interference beyond the user’s control.
Products from Doro are designed to minimise the impact of such
interference. Nevertheless, the user must be aware that system
components can be subjected to interference or other influences that may
cause malfunction.
It is therefore important to regularly check that every part of the system
works in all areas in which it is installed, especially radio communications.
Contact your supplier immediately if you suspect any malfunction.
Users should pay particular attention to the risk of disruption from
products which communicate using the same or adjacent frequencies.
Do not use strong radio transmitters, GSM equipment, DECT phones or
cordless headphones in the carephone proximity.
When connecting or disconnecting external accessories, the carephone
should be turned OFF and the power supply should be disconnected from
the unit.
For further information, please contact your supplier, refer to the service
manual or the documentation at www.Doro.com
Always read and follow the safety information accompanied by this
symbol
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3 Doro Sara carephone
The Doro Sara carephone uses State-of-the-art technology for optimum
operational safety and performance and, it is based on experiences from
previous generation carephones.
The Doro Sara carephone benefits from:
Excellent protection against overvoltage caused by lightning.
Professional radio technique.
Optional synthetic voice and recording of ID.
Two opto-isolated inputs and one relay output. The alarm types on
the inputs can be programmed/selected as NC or NO.
Facility to send Check-in and Reset information about home-care
staff to certain alarm receivers. The information can be used to
calculate time worked. It also makes it possible to locate the staff.
The carephone can manage both alarms and time accounting (i.e.
activity logging) using Doro i-care®software.
The latest 32 events are logged, stating alarm type, time and which
of the alarm recipients (T1-T6) the carephone has tried to call.
Reading can be done with the 'Doro Configuration Software'.
Programming with computer.
Waterproof alarm button with a number of accessories such as clips,
wristband, neckcord and Doro’s Easy Press Concept (EPC)
Nine different radio units can be programmed to a Doro Sara.
4 Description of functions
The carephone is supplied complete with an Elliot radio-alarm button,
power supply, telephone cable and directions for use.
The carephone has three buttons on the front:
Button with red symbol (ALARM) to activate alarm (the
basic function is Alarm Type 10, i.e. assistance alarm)
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Button with yellow circle symbol (SERVICE) to call
relatives, Alarm Type 90.
Can also be used for CHECK-IN LOGGING.
Button with green square symbol (STOP) to interrupt
alarm call.
Can also be used as an 'activity button' for when the
passive-alarm function is used. For time recording the
button is used for 'Check Out'.
The button can, with certain restrictions, be
programmed to another function by assigning them
with another alarm type.
On the back of the alarm there are three modular connectors and a switch.
POWER (4-pin) for mains adapter and connection to PC for
programming
TELE (6-pin) for telephone line
ON/OFF Connection and disconnection of power.
AUX Connection of inputs, relay output, and for the central power
supply.
TELE
POWER
OFF ON
AUX
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There are three LEDs on the front of the unit. When the alarm is running
on internal battery, they are normally off. The LEDs are used to indicate
mains operation and when programming.
POWER (GREEN)
Steady light: indicates mains operation and received
radio signal when programming radio transmitters.
Flashing light: mode for programming the radio
transmitters.
ALARM (RED)
Flashing slowly: when calling alarm receiver.
Flashing rapidly: when connected to alarm receiver.
ERROR (RED)
Steady or flashing light: if there is an error.
4.1 Alarm procedure
The alarm can be activated using the buttons on the front, radio units, e.g.
radio alarm buttons, radio telecare sensors, e.g Fall Detector, or external
wire-connected units’ trough the 8-pin AUX connector.
In the event of an alarm, the carephone calls the alarm receiver
programmed to T1. If the alarm call does not become acknowledged it
calls alarm receiver T2, etc. After T4 the carephone calls T1, unless the
sequence T1-T6 is selected using SPECIAL5, m=1. An alarm receiver can be
an ordinary telephone or an emergency alarm receiving centre.
Acknowledgement means that the recipient confirms the alarm call has
been received. In case of an ordinary phone by pressing ‘4’. In case of an
emergency alarm receiving centre, by transmitting an acknowledgement
message. If SPECIAL5 is set, n=8. Acknowledgement only takes place when
disconnection using 0 is carried out with an ordinary phone.
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Up to 6 different alarm receivers can be programmed, T1-T6. The unit
makes a total of 15 call attempts until acknowledgement is received.
If the alarm receiver is an ordinary phone or mobile phone, e.g. at a
neighbour or relative, Doro Sara can identify itself with a recorded voice
message. If the alarm is a voice-connected alarm, speech can be
established both directions. If the alarm is a technical alarm, no speech
connection is established. With speech-connected alarms, voice control can
be made using the phone's buttons '7' and '8’. Automatic disconnection
takes place after 2.5 minutes unless the alarm recipient renews the time by
pressing a button, e.g. '4'. Before disconnection a warning tone is heard.
Disconnection takes place using the phone's '0' button.
If the alarm recipient is an emergency alarm receiving centre, an alarm
code has to be programmed for identification. The emergency alarm
receiving centre normally provides the alarm code. Six different alarm
codes C1-C6 can be programmed. They correspond to alarm receiver T1-
T6. If only C1 is programmed it is used for all alarm receivers.
Every alarm activation has its own alarm type. When an alarm is placed to
an emergency alarm receiving centre, the alarm will automatically be
presented on the operator’s monitor. Some alarm types are voice-
connected, e.g. assistance alarm, whilst others call silently, e.g. battery
alarm. See section Alarm Types.
The Yellow button can be used either as a speed-dial button or for CHECK-
IN LOGGING. The function is set by selecting the alarm type for the button,
Alarm Type 90 for SPEED-DIAL and Alarm Type 71 for CHECK-IN LOGGING.
With SPEED-DIAL, the number programmed into T6 is called.
If CHECK-IN LOGGING has been selected for the Yellow button, a
characteristic signal is emitted when it is pressed. The POWER and ALARM
lights flash for 7 sec. to facilitate intervention recording, e.g. with i-care®
operational planning. If no intervention has been recorded, the alarm
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receiver T6 is called using Alarm Type 71, otherwise the call is made with
the intervention type recorded using i-care®or the staff alarm button.
Following a CHECK-IN LOGGING, the Green button will become the reset
button with Alarm Type 73. If no 'check-out' is made with the Green
button or with i-care® , the carephone transmits Alarm Type 65 (automatic
reset) to the alarm receiver after about 11 h.
The Green button is used as a Cancel button and as an 'activity button'
when inactivity alarm is activated.
4.2 Log alarm, acknowledgement message
If the function 'log alarm' (acknowledgement message, Alarm Type 89) has
been programmed, the unit automatically call’s an emergency alarm
receiving centre and notifies that an alarm has been received on an
ordinary phone. This function is used to obtain documentation on the
alarms received on an ordinary phone. The log alarm is always sent to
alarm receiver T5. The alarm code for the log alarm which is programmed
under C5 can be up to nine digits long.
4.3 Test alarm
The test alarm is a function used to check that every carephone is
functioning and is connected to the telephone network. If the test alarm
has been activated, a silent alarm is sent to alarm receiver T5. The test
alarms time can be selected between 1 and 99 hours.
The test alarm interval can be set to between 1-30 days (see SPECIAL3,
m=2).
This function can call either a primary/secondary alarm receiver (T5/T6).
The carephone calls T5 but if no acknowledgement is received, it then calls
T6. This can be activated (see SPECIAL11, n=2).
To avoid the carephone interrupting the service users telephone call, it is
possible to block dial-up for up to 15 minutes when the line is busy (see
SPECIAL6, n=1).
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4.4 Inactivity alarm
The inactivity alarm is a function used to automatically send an alarm
(Alarm Type 14) if there is no activity for a specific pre-programmed time.
When the inactivity alarm is activated an internal clock is started; if the
clock is not reset before the set time has passed, an alarm is generated.
After each reset the clock starts again.
The passive alarm is reset and the time is recalculated at the following
events:
1. Pressing one of the buttons Red, Yellow or Green. The Green
button is normally used for resetting (activity button).
2. Activation of the alarm inputs on the 8-pin AUX connector. If an
input is programmed to Alarm Type 12 (Reset), no activation of the
alarm function will take place. Only the inactivity alarm timer will be
set to zero.
3. Activation of a programmed radio-alarm transmitter. If the radio
transmitter is programmed to issue Alarm Type 12 (Reset), no
activation of the alarm function will take place.
Temporary deactivation of the inactivity alarm can be made by using the
Yellow button if SPEC3, n=1 or n=2, is activated. Message of temporary
deactivation is sent to the alarm receiver as Alarm Type 57 or 98, i.e. Away
Alarm with or without voice. Reconnection is made by pressing the Green
button. A message is sent to the emergency service centre using Alarm
Type 56 or 97, i.e. Home Alarm with or without voice.
Example 1
Using an alarm sensor, e.g. a door contact on a toilet door, a bed alarm or
a motion detector, connected to an input programmed to Alarm Type 12.
The sensor is connected to one of the inputs.
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Example 2
If you use a sensor with a radio transmitter, it should be programmed to
send a reset (alarm type 12).
4.4.1 Inactivity alarm 6-12
The inactivity alarm 6-12 has several functions. These functions are
activated with SPECIAL9.
Inactivity alarm 6-12 can be set to transmit an ACTIVE-alarm instead of an
INACTIVITY-alarm. This means that the caregiver should press the green
button every day between 6-12 am. The alarm will be sent as Type 15 =
ACTIVE.
Inactivity alarm 6-12 can be programmed to send an INACTIVITY-alarm if
no activation has been made on the green button between 6-12 am.
Inactivity alarm 6-12 can also be used with the HOME/AWAY function. i.e.
the Inactivity alarm can be temporary disconnected with the yellow button
and reconnected with the green button. An alarm will be sent to the
alarm receiver.
There is a function that gives a voice reminder in AWAY mode so that the
caregiver remembers to press the green button when arriving home.
A reminder can be programmed to be sent at 8, 9 or 10 am.
The reminder function is active as default even if disconnecting the
inactivity alarm with the yellow button. There is a possibility to deactivate
the reminder in AWAY mode with SPEC9, m=4.
The possibility to press the green button starts between 5 and 6 am and
stops between 12.05 and 12.40(random). The inactivity alarm is sent after
the random time.
NOTE!
The times mentioned above assume that the clock in the carephone is
properly configured.
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4.5 Call-back after alarm
‘Call-back after alarm’ means that after an alarm has been received by an
emergency alarm receiving centre, you can call back the carephone from
an ordinary phone or mobile phone, and the carephone automatically
answers the call. Calls can subsequently be connected using '4' on the
phone. Acknowledgement with ‘4’’ must be made within 10 sec from when
the carephone answers the incoming call. Disconnection must always be
performed using '0'.
This function works for a specific programmable time called “the call-back
time”. If you do not call back or reset the alarm using the STOP button, the
carephone will continue to ring after the pre-programmed call-back time
has elapsed.
Programming of call-back time is carried out in programming mode from an ordinary
phone using * 38 nn # (nn = call-back time in minutes,) 00 = call-back
disconnected.
A time of less than 2 minutes should not be programmed.
Log messages are sent to the emergency alarm receiving centre after call-
back if the Log Alarm function has been selected.
If the alarm is reset by pressing the Green button during the call-back
time, the carephone sends a reset notification using Alarm Type 12 to the
emergency alarm receiving centre. If no reset or call-back takes place, the
carephone calls the programmed number of call attempts, after which a
timeout disconnection message (Type 66) is sent to the number on T5.
4.6 Auto-reply in the event of call-up
The carephone can be programmed to answer incoming calls after a
certain time. The function is used to facilitate call-up of the carephone to
reprogram, to operate the relay or to send radio commands. If the holder
has permitted this, the function can be used for automatic voice
connection upon call-up. (Auto-reply is activated in programming mode
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with *35 nn # (nn = time to auto-reply in seconds, 00 = default value =
OFF)
4.7 Intruder alarm
The carephone can be used as an intruder alarm. The intruder alarm can
be connected/disconnected using a radio button. Press the radio button
briefly to disconnect the alarm. Press the radio button for approx.. 4 sec
to connect the alarm. ERIK radio-alarm button has a main and side button
–they can both be programmed for intruder alarm ON and OFF.
The intruder alarm can also be connected/disconnected using Input 2 on
the carephone. The input must be programmed for Alarm Type 80
(Intruder alarm OFF) or 82 (Intruder alarm ON). If the input is programmed
for Alarm Type 82, the intruder alarm is CONNECTED when +12V is
connected to the input.
When the alarm is connected, the relay emits three quick pulses on the
output. In the event of intruder alarm OFF the relay emits a quick pulse.
The function can be deselected (see SPECIAL8).
When the intruder alarm is OFF, Alarm Type 07-Intruder Alarm, does not
activate/is not recorded. Other alarms have normal function.
The carephone emits audible signals to indicate which function has been
activated. If the carephone has voice synthesis activated, you can also
receive the voice message ' Intruder alarm off ' or ' Intruder alarm on '.
Connection of the intruder alarm is delayed for 30 seconds. During the
delay period, tone signals are emitted through the loudspeaker.
The relay output is activated for approx. 3-5 minutes in the event of an
alarm and can be switched off by pressing '9' on the receiving phone (‘5’
NOTE! Functions Auto-replay and Call-back can not be used
together.
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in Tunstall protocol) or, by ‘Intruder alarm OFF’ after the alarm has been
disconnected from the emergency alarm receiving centre.
In the event of an intruder alarm, the carephone first calls the phone
number programmed to T1. In the event of an unsuccessful call, T2 will be
tried, and so on. An audible signal will only be given via the speaker after
a successful call has been completed. This signal continues for 3-5 minutes,
and can only be stopped using the ON/OFF radio button, Input 2 after
disconnection from the emergency alarm receiving centre or by the
recipient pressing '9' ('5' in Tunstall mode). Sensors for intruder alarms
must be programmed to Alarm Type 07.
4.8 Alarm receivers
Doro Sara can transmit alarms to ordinary phones or emergency alarm
receiving centres.
The phone's buttons are used for acknowledgement, any voice control,
disconnection and operation. The recipient can do following with the
phone's buttons:
Acknowledge. After voice connection is established; every time
“4” is pressed during voice connection, the connection time is
extended. If the equipment has voice synthesis activated, the ID
message will be played.
Listen. The recipient listens to the carephone.
Talk. The recipient talks to the carephone.
Disconnect. Disconnect after completed call.
Operation. The relay is activated for approx. 1 second.
The relay is also used for sirens, e.g. in the event of an intruder alarm, the
siren can be switched off by pressing '9' (5 in Tunstall mode).
4
7
8
9
0
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It is possible to adjust the speaker volume if SPECIAL2, n=2 is activated.
Function
Doro
VitalCall/Tunstall
Reduce speaker volume:
Increase speaker volume:
The volume can be adjusted in 5 steps. The maximum volume only
functions in Simplex, i.e. the microphone is disconnected when the
loudspeaker is connected. In Tunstall duplex, the volume control is
disconnected.
In voice-connected mode, it is possible to send an operation by radio by
dialling:
aaaa = ACCESS code, 4 characters.
The carephone then transmits a radio signal that can activate the relay in a
receiver type Doro m-box.
4.9 Voice synthesis
The carephone has built-in voice synthesis for alarm types and ID. Voice
synthesis is used for alarms received on an ordinary phone. In the event of
call-up, the equipment repeats the alarm type using a pre-recorded voice,
e.g. ' Assistance Alarm'….'Assistance Alarm'… When the alarm is
acknowledged by pressing '4' on the phone, the carephone pre-recorded
ID is transmitted, e.g. 'Anne Smith, 3 High Street'. The message can be
repeated unlimited number of times by pressing “4” on the phone.
The Voice message is recorded with Doro Configuration Software or by
telephone.
1
3
1
2
*
4
a
a
a
a
#
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4.9.1 Recording with Doro Configuration Software
To record the voice for alarm types, you need to use Doro Configuration
Software' and the computer where the sound files are stored. The stored
sound files must be recorded at 8k samples/second and using 8-bit
resolution. See in the manual for the Doro Configuration Software for more
information.
4.9.2 Recording of ID locally on the carephone
Users can easily record the ID themselves, as follows:
Connect the carephone to the phone line
Press the Green button for approx. 4 s until the POWER LED starts
flashing.
Press the Yellow button for approx. 4 s until three beeps are heard
through the loudspeaker.
Dictate the approx. 4s message, e.g. 'Anne Smith, 3 High Street,
Anytown'. You need to speak approx. 50 cm from the microphone.
The message will automatically be played back in order to check.
If the voice message is not suitable, repeat the procedure from the
start.
Before recording, the unit emits a DTMF tone (9) to silence any connection
tone. During recording, the phone line must be connected to a
switchboard that supports this procedure.
4.9.3 Recording with remote programming by phone/mobile
Users can change the pre-recorded alarm types in programming mode by
pressing: * 87 tt # (tt = alarm type to be changed) and then speak into
the carephone's microphone.
The recording of the message is done in the same way as recording alarm
types but, instead of entering alarm type, enter *0 - *5 as above.
The following speech messages can be recorded:
*0 Message 0 (ID), max 4s. long, (”Anne Smith, 3 High Street,
Anytown”)
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*1 - *2 Message 1-3, max 2s. long, (not used for the time being)
*5 Message 5, max 4s. long. Use for reminder with passive alarm.
Example: *87 *5 # Record message 5 =Reminder, ex. ”Push green button”.
This message must be recorded it the Reminder function is used
4.10 Alarm types
Every alarm sent by a carephone has its own alarm type, 01-99. The alarm
type informs the recipient what has caused the alarm and how the alarm
should be handled. Note that the user can change these alarm types. In
default, the buttons and wire-connected inputs have been allocated an
alarm type in accordance with the following.
Operating facility
Default setting
Comments
ALARM button
10 = Assistance alarm
STOP button
12 = Reset (must not be changed)
SERVICE button
90 = Service (speed-dial to relative)
IN1
10 = Assistance alarm
I/O versions only
IN2
54 = Assistance alarm G
I/O versions only
IN3
09 = Smoke alarm
I/O versions only
IN4
07 = Intruder alarm
I/O versions only
When programming radio transmitters, they are allocated Alarm Type 10 =
Assistance Alarm, unless stated otherwise. There is a possibility to allocate
alarm type 54 (6 in Tunstall) as default value (see SPECIAL2, m=8).
The alarm types in the table below are in the main accepted by most alarm
manufacturers. If you wish to create your own alarm type with voice
communication for the carephone, you must select one of the alarm types
09, 10, 14, 25, 27, 28, 32, 34, 48, 43, 44, 45, 53, 54, and 55..
With Alarm Type 13 there is a listening function. Duplex voice is connected
if the alarm recipient presses '9 (5 in Tunstall mode).
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There is a possibility to change two alarm types to other alarm types if the
alarm receiver doesn’t use the alarm types in the same way as the unit. For
example, the alarm type 56 (HOME) and 57 (AWAY) is used different in
different alarm receivers.
Alarm Type
Designation
Speaker
Comments
VitalCall/Tunstall
Doro
3
2
System alarm
No
3
5
Barrier alarm
No
3
7
Intruder alarm (listening function)
No
**
C
8
System alarm
No
8
9
Smoke alarm
Yes
Signal via speaker after alarm
7
10
Emergency alarm
Yes
E(*)
12
Reset/Stop
No
3
13
Panic alarm (Listening function)
No
**
5
14
Passive alarm
Yes
15
Active alarm
No
4
16
Battery alarm radio unit
No
F(#)
17
Battery alarm central unit
No
9
19
Power failure
No
E(*)
20
Mains reset
No
4
21
Operational error radio unit
No
22
Test alarm from radio unit
No
1
25
Spare
Yes
2
26
Test alarm (always to T5)
No
27
Elevator alarm
Yes
1
28
Door alarm
Yes
8
29
Smoke/fire detector
Yes
1
30
Assistance alarm/Door alarm
Yes
8
32
Fire alarm
Yes
Signal via speaker after alarm
8
34
Gas alarm
Yes
35
Door alarm, no voice communication
No
36
Moisture alarm
No
38
Bed alarm
No
40
Operational alarm/Medical alarm 1
No
41
Dementia alarm/Medical alarm 2
No
42
Alarm
No
0
43
Assistance alarm C
Yes
44
Assistance alarm D
Yes
48
Assistance alarm B, cohabiter
Yes
50
Bypass
51
Operation
Activate the relay output for 3s
53
Test alarm, Manual F
Yes
6
54
Assistance alarm G
Yes
55
Assistance alarm H
Yes
7
56
Home alarm
Yes
7
57
Away alarm
Yes
60
Check-in logging
61
Call connection
E(*)
65
Automatic reset (in the event of e.g.
forgotten CHECK-IN LOGGING)
66
Time disconnection (always to T5)
70
Emergency alarm
No
7
71
Check-in (Carephone)
No
E(*)
73
Intervention completed (Carephone)
No
74
Intruder/Passive
80
Intruder alarm OFF
No
81
Early-warning alarm 'on' indication
No
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