Douwe Egberts Cafitesse 4000 User manual

OPERATING INSTRUCTIONS
Cafitesse 4000
75525300
11.2004

Table of contents
11.2004 Cafitesse 4000 i
TABLE OF CONTENTS
Introduction................................................................................. 1
Safety........................................................................................... 2
Technical data............................................................................. 4
Product presentation
Vending machine components ..................................................... 6
- Machine front ............................................................................. 6
- Operating panel ......................................................................... 6
- Machine cabinet (fig. 3): ............................................................. 7
- Machine door.............................................................................. 8
Operation
Putting into operation.................................................................... 9
- Powering the machine off........................................................... 10
Payment panel ............................................................................. 11
- Display ....................................................................................... 11
- Card and coin insert (options) .................................................... 11
Selection panel ............................................................................ 12
- Pre-selection buttons ................................................................. 12
Selection buttons.......................................................................... 13
Pot panel (Multibrew).................................................................... 14
Discount lock ................................................................................ 15
Navigation buttons........................................................................ 16
- Settings buttons.......................................................................... 18
Overview of functions ................................................................... 19
Short cuts ..................................................................................... 27
Additional Features....................................................................... 29
- Multi-vend................................................................................... 29
- Single-vend ................................................................................ 29
- Service light................................................................................ 29
- Magnetic adapters for smaller product packs (option) ............... 29
Cleaning and maintenance
General instructions...................................................................... 30
Maintenance routines .................................................................. 31
- Schedule for regular maintenance routines............................... 31
- Schedule for deep and occasional maintenance routines ......... 32
Regular cleaning
Opening and powering off machine ............................................. 33
Service light ................................................................................. 33
Loading cups ............................................................................... 34
Replacing product packs (BIB) .................................................... 35
Filling the instant ingredient canisters.......................................... 36
Cleaning the dispensing area ...................................................... 37
Emptying the waste bucket.......................................................... 38
Cleaning inside and outside......................................................... 39
Mounting of cleaned parts ........................................................... 39
Rinsing machine .......................................................................... 40
Last check / Test vend................................................................. 41
Deep cleaning
Hygiene kit ................................................................................... 42
Opening and powering off machine ............................................. 42
Filling the cup magazine .............................................................. 43
Filling the instant ingredient canisters.......................................... 43
Cleaning the cooling compartment .............................................. 44
Cleaning trough and lid................................................................ 45
Cleaning the under trays.............................................................. 46
Cleaning the instant ingredient dispensing system components 46
Cleaning the powder trap............................................................. 47
Cleaning the distributor head....................................................... 47
Cleaning the dispensing area ...................................................... 48
Cleaning the cup/pot stand .......................................................... 49
Cleaning waste bucket................................................................. 50
Cleaning inside and outside......................................................... 50
Mounting cleaned parts ............................................................... 51
Rinsing and last check................................................................. 51

Table of contents
ii Cafitesse 4000 11.2004
Occasional routines
Occasional routines...................................................................... 52
Cleaning the instant ingredient canisters ..................................... 52
Cleaning dust filter behind the cooling compartment ................... 54
Additional routines
Calling and resetting counters...................................................... 55
Emptying the cash box................................................................. 62
Adding change manually.............................................................. 63
Setting automatic rinse periods.................................................... 64
Changing prices ........................................................................... 65
Setting of freevend and key discount ........................................... 66
Energy saving periods.................................................................. 67
Setting energy saving periods...................................................... 69
Display messages and trouble shooting
Display messages ........................................................................ 70
Trouble shooting .......................................................................... 72

Introduction
11.2004 Cafitesse 4000 1
INTRODUCTION
The machine dispenses hot and cold instant
drinks as well as hot water.
To operate the vending machine you need
1. liquid coffee concentrate (normal or decaf.)
stored in non-returnable BIB (Bag-in-box)-
packs.
2. Instant products made for vending ma-
chines, e.g. sugar, milk, various instant drink
products other than coffee.
All communication with the machine, such as
drink selection, rinsing functions, data re-
trieval and settings, is carried out by using the
direct selection buttons.
According to the requirements of the custom-
er, the service technician can program differ-
ent functions into the vending machine.
These operating instructions are valid for
several variants of the vending machine.
Therefore, it is possible that in these operat-
ing instructions you may find instructions for
operating elements that are not installed in
your vending machine.
The manufacturer cannot be held li-
able for vending machines, that
were used for purposes other than
those specified in these operator in-
structions.
Before putting the machine into op-
eration, read the chapter, Safety.

Safety
2Cafitesse 4000 11.2004
SafetySafety
SAFETY
•Before putting the vending machine into
operation, the operation instructions must
be carefully read and fully understood.
•The vending machine may not be subject
to frost during operation, storage and
transport.
- If there is the risk of frost in the area of
the installation site of the machine,
voltage to the machine may not be
disconnected.
- If there is the danger of damage due to
frost, the service technician must check
and replace boiler, hoses and valves if
required prior to reconnecting the
vending machine and he should
additionally carry out a functional test.
•The vending machine may not be installed
outside.
•The vending machine may only be
installed, programmed and repaired by
specially trained service technicians who
are familiar with the safety and hygiene
aspects of the vending machine.
•Safety devices must not be bridged or put
out of function.
•The vending machine must be connected
to the drinking water line and to the
electric line in compliance with local
regulations.
•The vending machine has to be placed in
a horizontal position.
•The vending machine must be connected
to a secured electric circuit.
We recommend to install a fault current
safety switch. The connections must be
made using an earthed safety plug socket
complying with valid regulations.
•After the vending machine has been
installed, the power supply plug must be
accessible.
Never touch the power supply plug
with wet hands or plug it in if the
plug itself is wet.
The liquids dispensed by the ven-
ding machine are very hot! To pre-
vent scalding, hands (and/or other
parts of the body) must be kept
away from the outlets while drinks
are being prepared and dispensed.
•If the power supply cable of the vending
machine is damaged it may only be
replaced by a service technician.
•If the vending machine is not to be used
for a shorter period of time (e.g. over the
weekend), use the Main switch inside the
machine.
As a result, the power supply is not
completely disconnected. The product
packs continue to be sufficiently cooled in
the cooling compartment
•If the vending machine is not used for a
very long time period, (e.g. during work
holidays), unplug the mains plug, close
the water tap, remove the product packs
(BIB) and store them in a refrigerator
depending on the ‘best before date’.
Do not attempt to fill several cups
by pressing the pot button. There is
danger of injuries.

SafetySafety
11.2004 Cafitesse 4000 3
Safety
•Only authorised and qualified personnel
may clean, fill up and set the vending
machine.
•The vending machine may not be cleaned
under a water jet and is not suitable for
installation on surfaces next to which
water jets are being used (e.g. for
cleaning).
•Use only original spare parts.
•Observe the local regulations!
•Regular cleaning of the vending machine
is necessary for functional and hygienic
reasons.
When cleaning, take care of sharp
edges. There is danger of injuries!
•To clean the cabinet only use cleaning
agents approved by the food industry.
•Clean the inside and outside of the
vending machine by using a damp cloth
and do not splash it.
•After cleaning, make sure that all
components are correctly reinstalled.
Observe the instructions given on
the packs regarding correct hand-
ling and storing of the product
packs.
•The technical data of the vending
machine are given on the rating plate.
If repair work has to be made to the
service light or to the cooling com-
partment always disconnect the
machine at the mains plug.
The service light and the cooling
compartment are connected before
the main switch.
When the special yellow key is in-
serted in the slot of the door switch,
the machine is re-energized.
The door can be closed only after
removing the special key from the
door switch.
If power is switched on, be careful
not to touch moving parts and elec-
trical components.
Door switch:
When the door is opened, a special
switch ensures that there is no ac-
cess to energized or moving parts.
Any operation requiring the machi-
ne to be energized with the door
opened must be carried out exclu-
sively by qualified personnel infor-
med about the specific risks of such
situation.
The machine may be energized by
qualified personnel by inserting a
special yellow key into the door
switch.
Before starting any maintenance or
repair of energized or moving parts,
the machine must always be
switched off.

Technical data
4Cafitesse 4000 11.2004
Technical data
TECHNICAL DATA
The technical data of the vending machine are given on the rating plate.
The vending machine is suitable for indoor use only.
Dimensions vending
machine
Height: 1834 mm - 1855 mm (2010 mm with wrapping)
Width: 940 mm (1000 mm with wrapping)
Depth: 620 mm (cabinet), 690 mm (cabinet+door) (770 mm with wrapping)
Power cord length: Approx. 3500 mm
Weight (Net/Gross): Approx. 225 kg (without ingredients) / 250 kg (with wrapping)
Required free space Behind: 120 mm
Front: 930 mm (To allow door to open completely)
Electric connection Power supply: 230V + 10%/-15%, 50 Hz
Lines: Single line+neutral+earth (IEC-standard)
Brown = line
Blue = neutral
Yellow/green = earth
The vending machine must be earthed! In addition, it is recommended to
install a fault current safety switch.
Power consumption: Machine without chiller unit: Max. 3000 W
Fuses: Line: 15A
Neutral: 15A
Transformer, primary: 2A
Transformer, secondary (on VMC): 8A
Water connection Connect the vending machine to a cold water supply (potable water).
Min. pressure (Dynamic): without chilller: 0.8 bar with chiller: 1.5 bar
Max. pressure (Static): without chiller: 10 bar with chiller: 8 bar

Technical data
11.2004 Cafitesse 4000 5
Technical data
Hose connection: The type of hose connector may differ per country. If the location where you plan to
install the dispenser requires a special connection, you may need to order a speciall
adapter for the hose connector.
Boiler capacity 5.3 l
Capacities Cups 900 at 150 ml
Waste container: Approximately 14 l
Concentrate capacity: Three packages of 2 l (or 1.25 l when using support magnets) containg coffee
concentrate (BIB).
Standard Instant
ingredient canister: Approximately 4 l
Large Instant ingredient
canister: Approximately 6 l
Pot dimensions Max height: 240 mm
Max. external diameter: 110 mm
(25 mm of upper part of pot not to exceed a diameter of 110 mm due to transport of
cup catcher. For the other part of the pot, the diameter can extend to max. 170 mm).
Min. pot hole diameter: 60 mm
Options Adapters for 1.25 l product packs (BIB), diverse payment systems.
Further requirements Ambient temperature: Min. 2°C - max. 32°C (-2/+0) at 80% RH.
Acoustic emission: The A-weighted sound pressure level is below 70 dB.
Subject to changes.

Product presentation
6Cafitesse 4000 11.2004
1
2
3
4
5
6
Coffee
CRÈME
Coffee specialities
Strength
Black with sugar with milk milk and sugar
Black with sugar
Cappuccino
with sugar
with milk Milk and sugar
Sugar Milk
Pot
Chocolade Choco de luxe
pure
hot
with sugar
Café choco
Soep
Cappuccino
CHOCOLADE
WATER
PICKWICK THEE SOUP
Wiener
melange
Café au lait
1
2
3
4
5
Vending machine components
Machine front (fig 1.):
1 Door
2 Upper advertising poster
3 Operating panel
4 Door lock
5 Cup / Pot stand
6 Lower advertising poster
Operating panel (fig.2):
1 Payment panel
2 Selection panel
3 Pot panel/lock
4 Optical interface
5 Coin return cup
12

Product presentation
11.2004 Cafitesse 4000 7
1
13
23
45
14
15
16
17
6
9
8
7
10
11
12
Machine cabinet (fig. 3):
1 Cabinet
2 Main switch
3 Instant ingredient
canisters
4 Outlet spouts
5 Mixing funnel hood
6 Mixing funnel with
whipper housings
7 Distributor head with
outlet hoses
8 Cover for boiler
9 Cover for pump
10 Kick plate
11 Sensor for waste
bucket
12 Waste bucket
13 Overflow drain hoses
14 Door switch
15 Drip tray
16 Trough
17 Cooling compartment
3

Product presentation
8 Cafitesse 4000 11.2004
2
7
6
5
4
3
9
8
1
10
Machine door(fig. 4):
1 Cup magazine
2 Cup drop ring
3 Cup brake
4 Cup slide with shutter
5 Cover for rear of cup station
6 Release lever for cup/pot
stand
7CashBox
8Driptray
9 Drain hose from drip guide
(behind cover)
10 Drip guide
4

OperationOperation
11.2004 Cafitesse 4000 9
Putting into operation
•Open the water tap and plug in the mains
plug.
•Wait until the correct cooling
compartment temperature is reached.
•Note the dates on the product packs to be
inserted and observe the expiration date
on already opened packs.
Insert product packs into the cooling
compartment in the following order (fig 5):
•First insert a product pack into the left-
most position of the cooling compartment
(5,1).
If inserting an already opened
pack, make sure to insert this pack
first.
•Next, place full product packs in the
middle and right positions starting with the
oldest pack, (5,2) and (5,3).
•Close the cooling compartment door.
A corresponding message is
indicated on the display when the
water temperature in the boiler is
not correct. The message is
cleared as soon as the correct
temperature is reached.
If the machine has been out of
operation for a very long time
period (e.g. during works holidays),
put a collecting vessel underneath
the hot water outlet, actuate the hot
water delivery button (1) and let at
least 10 l of hot water flow out
before using the machine (fig. 6).
123
hot
WATER
1
5 6

Operation
10Cafitesse400011.2004
Powering the machine off
Short interruption
If the vending machine is not to be
used for a shorter period of time
(e.g. over the weekend), use the
main switch inside the machine,
(fig 5) or apply the energy save
function (see section “Energy
saving periods” on page 67).
As a result, the power supply is not
completely powered off. The
product packs continue to be
sufficiently cooled in the cooling
compartment.
Long interruption
If the vending machine will not be used for a
very long time period (e.g. during works
holidays), unplug the mains plug, close the
water tap, remove the product packs (BIB)
and store them in a refrigerator depending on
the 'best before date'.
0
1
7

Operation
11.2004 Cafitesse 4000 11
Payment panel (fig. 2,1):
Display (fig. 8,1)
The display can show the following:
- the price of the selected drink
- the value on the customer’s inserted card
- the value of inserted coins
- the various predefined information texts
Other display texts are explained in section
Display messages.
Card and coin insert (options)
•Coin slot (fig. 9) (option):
Insert coins to pay the selected drink in
cash, or to insert the amount to be added
to your card.
•Card slot (fig. 10) (option):
Insert card to pay for the selected drink, or
to add for selected value.
1
Example
8910

Operation
12 Cafitesse 4000 11.2004
Strength Sugar Milk Strength
Selection panel (fig. 2,2):
Pre-selection buttons (fig. 11)
Strength button
determines the strength of the
drink dispensed.
Sugar button
determines the quantity of sugar
in the drink dispensed.
Whitener button
determines the quantity of whit-
ener in the drink dispensed.
‘optional button’
Can be used for e.g. decaf or
special coffee.
Strength button (fig. 12)
The three LEDs below this symbol determine
the strength of the drink dispensed. Press the
below button until the appropriate LED lights
up:
Minimum strength
Normal strength
Maximum strength
‘?’
‘
11 12

Operation
11.2004 Cafitesse 4000 13
Sugar button (fig. 13)
The three LEDs below this symbol determine
the quantity of sugar in the drink dispensed.
Press the below button until the appropriate
LED lights up:
Small portion
Normal portion
Large portion
Whitener button (fig. 14 )
The three LEDs below this symbol determine
the quantity of whitener in the drink dis-
pensed. Press the below button until the ap-
propriate LED lights up:
Small portion
Normal portion
Large portion
Selection buttons
The selection buttons are grouped below the
pre-selection buttons. The number of selec-
tion buttons varies along with the number of
beverages with or without sugar or whitener.
Each selection button clearly indicates which
drink will be dispensed.
13 14
In order to modify the strength of a coffee, of the portion of a coffee, of sugar and/or whitener, you must always remember to
press a pre-selection button before you press a selection button.
There is a 10 sec. time-out on a pre-selection.

Operation
14 Cafitesse 4000 11.2004
Pot
15
Pot panel (Multibrew)
How to brew a pot: (fig. 15)
•Insert key in multi-brew lock and turn
clockwise.
The cup/pot stand moves down as far as it
will go. A predefined number, eg. ‘4’ is
shown in the display.
•Place a pot on the pot stand.
•Press the pot button once or more times
for the desired number of portions.
Pressing again will increase the displayed
counter by one, up to the maximum value
(15 or lower, set by the technician).
When the counter reaches the maximum
value and the pot button is pressed once
more, the counter restarts at the
predefined number.
•If the machine is not set to free vend,
insert a card with sufficient credit, or
insert an amount of coins corresponding
to the value of the number of drinks
selected or a value above.
•Press the selection button for the wanted
drink.
The display steps back one number each
time a portion is dispensed.
•Remove the pot when the drinks have
been dispensed.
•Turn key counterclockwise and remove it
to finish the multi-brew function.
The pot sensor may not register a
pot of transparent material, eg.
glass.

Operation
11.2004 Cafitesse 4000 15
Pot
Discount lock
How to use discount lock: (fig. 16)
When using the discount lock, drinks can be
dispensed at a preset discount. The discount
lock can be used for single drinks and for
pots.
If you want one or more drinks at a dis-
count:
•Insert key in discount lock and turn
clockwise.
The cup/pot stand moves down as far as it
will go.
Drink to be dispensed in cup: (fig. 17)
•Press the selection button of the desired
drink. A cup is automatically dispensed,
or
•Place a cup on the cup/pot stand and
press the selection button of the desired
drink.
•After dispensing, remove the cup.
•Finish vend at a discount by turning and
removing the key.
Drink to be dispensed in pot: (fig. 18)
•place a pot on the pot stand and press the
pot button till the display shows the
desired number of dispensings.
•Press the selection button of the desired
drink
•After dispensing, remove the pot.
•Finish vend at a discount by turning and
removing the key.
16 17 18

Operation
16 Cafitesse 40000 11.2004
----CASH ACTION----
*Cash collected
Manual filling
^ v Sel Esc
Navigation buttons
The four pre-selection buttons are used as
navigation buttons for retrieval of sales data,
settings, e.g. of prices, and activation of
service functions (fig. 19).
(See also diagram “Overview of functions” on
page 19.)
How to use the navigation buttons
This table describes how the four navigation buttons are used.
Display Button Function
‘Up’ button
Press this button to move
up one step at a time
‘Down’ button
Press this button to move
down one step at a time
‘Sel’ button’
Press this button to
•move one step to the
right
or
•activate a function, eg.
rinsing.
‘Esc’ button
Press this button to
•move one step to the left
or
•jump to the top of a row,
e.g. from “Turnover per
drink” to “Total turnover”.
----SALES AUDIT----
*Total number
Total turnover
^v Sel Esc
----SALES AUDIT----
*Total number
Total turnover
^ vSel Esc
----SALES AUDIT----
*Total number
Total turnover
^ v Sel Esc
----SALES AUDIT----
*Total number
Total turnover
^ v Sel Esc
19