Fastcorp DIVI Safety guide

Fastcorp, LLC
DIVI Setup and Users Guide
Page 1of 62 Rev 6
Thank you for purchasing a FASTCORP DIVI merchandiser. This guide will cover safety information and setup of
your machine for the first time. Please observe all of the safety precautions at the beginning of this manual.
This machine represents over 2 years of product development and incorporates many technological advances
offering you years of service without obsolescence.
It is our sincere philosophy that we are partners with our customers and must grow together. With that in mind,
we welcome all comments and suggestions either through your sales representative, our customer service
department or whomever you have contact with from FASTCORP.
Refer to this manual as you become a DIVI merchandiser in vending.
Thank you,
The FASTCORP Team
The newest version of this manual may be downloaded at
http://www.fastcorpvending.com/support or scan the QR code.

Fastcorp, LLC
DIVI Setup and Users Guide
Page 2of 62 Rev 6
Table of Contents
SAFETY SYMBOLS, CAUTIONS, AND MEANINGS 3
SAFETY INFORMATION 3
GENERAL MAINTENANCE AND CLEANING 7
WARRANTY 10
FAMILIARIZE YOURSELF WITH THE NEW ROBOT 133
TRANSPORT, UNPACKING, AND INITIAL SETUP INSTRUCTIONS 13
SETUP INSTRUCTIONS 16
FREEZER MAINTENANCE DIVI 18
PRODUCT DISPLAY SYSTEM 21
BIN SETUP/ PLAN-O-GRAM 21
PROGRAMMING 23
APPENDIX 47

Fastcorp, LLC
DIVI Setup and Users Guide
Page 3of 62 Rev 6
SAFETY SYMBOLS, CAUTIONS, AND MEANINGS
Unsafe practices or hazards that may result in severe personal injury or death.
Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so may
result in electrical shock or death.
Unsafe practices or hazards that may result in injury or damage.
Caution, risk of fire.
Read and follow directions carefully.
Pressure symbol –to indicate pressure.
Unplug power from wall socket.
Ensure machine is grounded.
Do not disassemble.
Do not touch.
Do Not…
Acceptable / Safe.
Suitable for use in tropical climates.

Fastcorp, LLC
DIVI Setup and Users Guide
Page 4of 62 Rev 6
SAFETY INFORMATION
GENERAL SAFETY CONSIDERATIONS
Before operating the vending machine, please read this manual thoroughly and retain it for your reference. Use
this appliance only for its intended purpose as described in this instruction manual. This appliance is not intended
for use by children or any person with reduced physical, sensory, mental capabilities, or lack of experience and
knowledge, unless they have supervision or instruction concerning use of the appliance by a person responsible
for their safety.
These operating instructions cover various models. The specifications of the refrigerator / freezer in your machine
may differ slightly from those described in this manual.
R600a, R408, or R134a are optional refrigerants used inside the refrigerator in this machine. Check the label on the
freezer to verify which refrigerant is used.
This product’s refrigerator may contain isobutane (R600a) or other flammable
refrigerants. These are flammable and potentially explosive gases.
The thermal insulation foam in the freezer may contain flammable insulation blowing gases.
Any exposed foam may be highly flammable and must be carefully treated before disposal.
Proper disposal requires refrigerants to be safely removed and insulated areas that used flammable
blowing gas to be treated properly before disposal. Contact your local authority in regard to proper and
safe disposal of the freezer in this product.
This machine may be used outdoors.
Climatic zone class T(Suitable for use in Tropical locations, for use in ambient temps of +16 to +43°C.)
Fastcorp highly recommends outdoor installation in a protected location.
When disposing of the refrigerator and/or machine, remove the door(s,) door seal(s,) lock(s,) and door latch(es) so
that children or animals cannot become trapped inside. Contact your local authority to dispose of properly.
Children are not allowed to operate, clean, or play in, on, or around the machine.
• Failure to comply could result in injury, suffocation, and death.
All repairs must be performed in accordance with Fastcorp Service Instructions, local codes, and approved safety
procedures. Persons attempting to service the machine without proper training or instruction from a Fastcorp
service technician may become subject to hazards such as electrical shock which may cause serious injury and
death.
Only factory approved Fastcorp parts should be used in the repair of Fastcorp machines.
No repairs, adjustments, or assembly should be undertaken without using appropriate parts, tools, methods, and
instructions.
Always remain clear of the robot arm, freezer lid lift mechanism, and cabinet interior when machine power is on
and the cabinet door is open.
Your Fastcorp Divi machine must be installed in accordance with this manual as well as state and local codes
before use.

Fastcorp, LLC
DIVI Setup and Users Guide
Page 5of 62 Rev 6
IMPORTANT SAFETY WARNINGS
Do not move the vendor with a hand truck or stair climber (due to the large size and weight of the
vendor.) The vendor should be moved with a pallet jack, fork lift truck, or vending machine dolly only.
Do not use this machine indoors at temperatures above 107.6°F (42°C) or below 28.4°F (-2°C.)
Do not use this machine outdoors at temperatures above107.6°F (42°C) or below -34.6°F (-33°C.)
Do not use this machine at elevations over 6560 feet (2,000 meters.)
Do not install machine where it will get sprayed with water from surroundings (next to water rides, sea,
waterway, car wash, etc.)
Do not pressure wash or use water jets on or inside machine.
Do not install in an area with power washers or water jets nearby.
Do not allow persons with reduced: physical, sensory, mental capabilities, experience, and / or knowledge
to operate or clean this machine unless they have supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Do not allow children of any age to use or play with an open machine.
Do not allow children of any age to operate, fill, maintain, service, or clean this machine.
Do not allow unsupervised children near this open machine.
Do not expose machine to heat from radiators or heaters.
Do not obstruct airflow to ventilation openings of the machine. 3” is the minimum allowed spacing
between the back of the machine and any object to allow airflow in and out of the machine. If built in /
recessed into a wall, Airflow into the build-in must not be obstructed (top and bottom.) A build in / built in
structure must allow unobstructed airflow in the bottom and out the top.
Do not install / set machine out of level. The vendor must be located on a solid, flat and level surface.
Machine must be level within 2° and must have all 4 feet touching solid ground.
If the machine will be subject to misuse or vandalism, it is recommended that the vendor be secured to
the floor or wall to minimize injury or death from tipping.
Do not install machine in an area with a weak floor. Machine install location floor must be capable of
supporting the weight / load of a fully stocked machine.
Do not attempt to repair, disassemble, or modify the machine unless you have had training.
Do not recharge the refrigerator / freezer except by a certified and appropriately licensed HVAC tech.
Do not recharge the refrigerator / freezer with refrigerant other than that shown on the freezer label.
In order to reduce flammability hazards, do not remove or install the freezer unless you are a suitably
qualified person to do so.
Do not damage the refrigeration circuit. In case of damage to the refrigeration circuit, ventilate the area
by opening windows. Do not operate any equipment that may produce sparks or flame in the area.
Do not touch the inside of the freezer with wet hands.
Do not store explosive or flammable substances such as aerosols cans with a flammable propellant inside.
Do not store volatile or flammable materials in this machine as they may explode.
Do not freeze carbonated drinks. They may explode.
Do not consume food if it is too cold. Food removed from the freezer may be cold enough to cause
damage to bare skin.
Do not use aerosols near this machine.
Do not install this machine where gas may leak.
Do not touch the vacuum box until it is allowed to cool. Vacuum box will become hot from use.
Failure to comply with the above warnings and hazards could result in electrical shock, injury, fire, burns,
explosion, and death.
A-weighted acoustical noise emitted by this appliance has a sound pressure level (SPL) below 70dB.

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DIVI Setup and Users Guide
Page 6of 62 Rev 6
A. SANITATION & FOOD SAFETY REQUIREMENTS
Access to the service and filling areas are permitted only to competent adult persons having knowledge and
practical experience in vending machine sanitation best practices for safety and hygiene.
Cold foods must be maintained at 41°F (5°C) or below.
The food manufacturer may have a specific upper temp limit below 41°F (5°C) that the food must be kept
below to maintain product integrity. Check with the food manufacturer for their specific upper temp limits.
Do not fill machine with or vend any food products except for properly sealed, unopened, and pre-packaged
food items. Sell by dates must be observed along with appropriate state and local laws. Past date food items
must be disposed of properly.
Potentially hazardous, ready to eat foods held for more than 24 hours must be labeled with the food
preparation date to indicate the date by when the food shall be consumed by. This must be seven days or less
from the day of preparation. Dispose of ready-to-eat potentially hazardous foods if not consumed within
seven days from the date of preparation. Foods which had been prepared in a food processing plant are
exempt. If not consumed in time the food must be discarded.
All food must be labeled in accordance with the Code of Federal Regulations, Title 21.
All potentially hazardous food must be vended in the original container in which it was packaged at the
preparation facility.
Prepackaged foods that have damaged or non-airtight packaging must be discarded.
The machine must be checked for food spills and cleaned when found every time it is serviced or filled.
Food spills must be cleaned up promptly, thoroughly, and properly to avoid sanitation issues.
Food / product must be inspected for spoilage after a power failure and if a health sensor active code is
present. The machine will automatically go out of service with a health error if freezer temp has risen above
potentially unsafe limits to prevent vending spoiled foods. Food in a freezer that suffered a prolonged power
failure may become spoiled and dangerous to eat. Spoiled food should be disposed of properly and not
consumed.
B. ELECTRICAL / POWER SAFETY AND REQUIREMENTS
Warning - Electric Shock Hazard
WORKING ON AN ENERGIZED ELECTRICAL CIRCUIT COULD CAUSE SHOCK, BURN, SERIOUS HARM, OR DEATH!
ALWAYS POWER OFF AND UNPLUG THE DIVI VENDOR BEFORE ATTEMPTING TO MAKE REPAIRS, TO ADJUST, OR
INSTALL PARTS ON / IN THE MACHINE.
The cabinet serial plate indicates the proper Voltage and Amperage required for the vendor.
DIVI MODEL
USAGE
VOLTAGE
Frequency (Hz)
AMPERAGE
FC01/FC03/FC05FC07
DOMESTIC - N.A.
110-120
60
12
FC02/FC04/FC06/FC08
INTERNATIONAL
220-240
50
8
The vendor must be plugged into a properly rated, single phase, grounded, AC (alternating current) outlet
equipped with its own circuit protection (fuse/circuit breaker).
Do not touch any power cords, switches, fuses, circuit breakers, etc. with wet hands.
Do not plug in several machines into the wall outlet. This machine should only be plugged into its own
outlet which supplies a voltage and amperage rating listed on the machine’s power rating label. Wall
outlet must be in good mechanical and electrical order and must be maintained to local electrical codes. If
the outlet is loose or damaged, do not plug machine in - there is a risk of fire or electrical shock.
Do not bend the power cord excessively.
Do not tie, twist, bury, pinch, crush, wedge, entrap, or enclose the power cord.
Do not place heavy objects on top of power cord.
Do not hang the power cord over sharp objects.
Do not use an extension cord with this machine. The vendor must be positioned close enough to an
electrical outlet so that an extension cord is not necessary.

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DIVI Setup and Users Guide
Page 7of 62 Rev 6
Do not plug machine into a power strip, extension cord, or power splitter. Machine must be plugged
directly into an appropriate wall outlet.
Power cord should extend out or down out of wall outlet to prevent wire strain. If wire extends up from
wall outlet an electrician must be called in to flip the wall plug to prevent cord strain and failure.
Do not crush the power cord when moving the machine.
Do not unplug machine by pulling on the power cord. It must be unplugged by gripping the plug and
pulling.
Do not use electrical appliances inside the food storage compartments of this machine.
Do not replace fuses with any other than the standard fuse. Reference the fuse table in this manual or the
fuse table in your machine.
Failure to comply with electrical / power safety warnings and requirements above could result in a damaged
power cord. A damaged cord could cause electrical shock, fire, fire hazard, and death. Do not plug in machine If
the power cord is showing signs of wear, cracks, abrasion, crush, or pinch damage. Damaged cords must be
replaced. Contact Fastcorp to order a replacement cord.
C. GROUND THE VENDOR
The DIVI Vendor MUST be properly grounded. It must be plugged into a properly grounded outlet that
complies with state and local codes. If the outlet will not accept the power cord plug, contact an electrician to
install an appropriate AC outlet and line if necessary that meets local codes.
Never use gas pipes, plastic water pipe, telephone lines, or other inappropriate connections as a grounding
source.
The machine must be properly grounded to prevent any power leakages or electrical shocks caused by current
leakage from the machine.
Do not remove the ground pin or in any way bypass, modify, defeat, or destroy the grounding system
of the vendor.
Do not bypass, defeat, destroy, or replace the power cord with a non GFCI cord if the machine was
originally equipped with a GFCI (ground fault circuit interrupter) cord (all 110v Divi machines.)
Failure to comply with proper grounding listed above may result in shock, electrocution, burn,
explosion, and death.
D. General Maintenance
Lubrication
With the exception of the robot hose drive bearings, do not use oil or any other lubricants on moving parts.
Lubricants may damage the mechanical and electronic components. 3 in 1 oil may be used very sparingly on
hose drive bearings. These do not require oil but occasionally can squeak. 3 in 1 oil will stop the squeak.
WD40 and other spray oils are not to be used on components in this machine.
E. Cleaning Considerations and Requirements
It is important to maintain the machine in accordance with this manual. The cabinet, freezer, door, and
delivery bin should be periodically wiped down with a non-abrasive damp cloth and vacuumed as necessary.
Children and persons with reduced physical, sensory, mental capabilities, experience, and / or knowledge
should not clean or maintain this machine unless they have supervision or instruction concerning use of the
appliance by a person responsible for their safety.

Fastcorp, LLC
DIVI Setup and Users Guide
Page 8of 62 Rev 6
Many commercially available cleaning and antibacterial products may contain solvents that may attack the
plastic and rubber components in this machine.
To allow for proper air flow, the fan located in the lower rear corner(s) of the cabinet should be cleaned using
a cloth or a vacuum at regularly scheduled intervals. Those intervals will be dictated by the dustiness of the
location. All machines should be cleaned at least once a month.
Manual freezer defrosting should be done as needed using only the included ice scraper. Do not use
mechanical devices or other means to accelerate defrosting other than the included ice scraper. Failure to
comply could result in freezer damage, fire, explosion, and death.
Disconnect power prior to servicing any electrical or moving components including the fan. Do not
pull on wires that supply power to any components. Failure to comply may result in damage to the
vendor and increased risk of electric shock.
To avoid the possibility of a fire hazard and to decrease the possibility of restricted airflow into the vendor, do
not store anything or allow debris to accumulate on the bottom of the door, inside or behind the cabinet, near
the fan or in the general area of the vendor.
Do not use water, soap or any other liquid to clean the inside of the vendor. The outside of the cabinet and
glass can be cleaned using a soft cloth and a mild detergent. Never use flammable materials to clean any part
of the vendor.
Do not pressure wash or use water jets to clean machine.
Do not immerse machine in water ever!
If the inside of the machine gets wet, or machine is immersed, power must be disconnected to the machine
and allowed to dry completely before restoring power to machine and restoring machine into operation.
Do not go near or attempt to unplug an already immersed machine. Power should be disconnected at the breaker
box or other disconnect switch if the area is dry. If it is an emergency, call the fire department to cut the power.
If you are unsure of the above requirements, please call Fastcorp Service at [phone] for assistance.
F. Machine Dimensions:
HEIGHT
72.5 - INCHES / 185 CENTIMETERS
WIDTH
41 - INCHES / 104 CENTIMETERS
DEPTH
37 - INCHES / 91 CENTIMETERS(WITHOUT BACK BRACE)
WEIGHT, NET
775 - POUNDS / 352 KILOGRAMS
WEIGHT, GROSS
800 - POUNDS / 363 KILOGRAMS
Machine Model Numbers:
FC01=DIVI basic
FC02=DIVI Basic 220VAC
FC03= DIVI Refrigerated
FC04= DIVI Refrigerated 220VAC
FC05= DIVI Ambient
FC06= DIVI Ambient 220VAC
FC07= DIVI Combo (Refrigerated & Ambient)
FC08= DIVI Combo (Refrigerated & Ambient) 220VAC
Note: Vendor door can be opened and machine carefully “clamshelled” through a 36” door opening.

Fastcorp, LLC
DIVI Setup and Users Guide
Page 9of 62 Rev 6
Quick Start Guide for Fastcorp LLC Vendor
Unwrap and inspect your machine for any shipping damage.
Use a pair of Channel Locks or wrench to adjust the 4 leveling legs until machine is level. A bubble level has been
supplied with the machine. An out of level machine can cause bin locations to be off as well as prevent the cooling
system from operating properly.
Remove all shipping tie-wraps. Ensure robot is free to move and freezer lid opens.
If you are adding currency systems to the machine install them at this time with the machine powered OFF.
Hot plugging currency systems can destroy the control board! Be sure to switch off machine power before
plugging in any MDB / currency handling devices.
Undo cord from back of machine and plug into 15A or 20A dedicated wall outlet.
The main power switch is located behind or to the left of the freezer –switch to ON.
The controller power switch is under and to the left the delivery bin –switch it on at this time.
The machine display is mounted on a hinged plate. Pull it from inside the door to view from inside the cabinet
where the keypads are located.
When the machine powers up you should see menu #1 “Change Price”. The machine is in service mode when you
see the menu options. It is in vend mode if it says please insert money or out of service. If the machine is in vend
mode with the door open and you need service mode, push the door switch in (behind the T handle.) The door
switch is a 3 position switch. Pushed in (door closed - momentary) is vend mode. Switch in the middle position is
service mode. The switch can also be pulled out to force vend mode for testing.
Press the “VAC” button to unlock service mode access.
Use the * key to scroll to menu #7 and verify your time and date.
Scroll to menu #13 and verify your health sensor is set correctly for your product.
If your machine was pre-Programmed from the factory you should scroll to menu #22 “Verify All Bins” This menu
option will move the robot to each programmed location. If you see the location needs adjustment move the
robot by hand into position and then press # to save and it will automatically go to next selection until you see
“Selection Not Found.” If bin to robot alignment is consistently off, check the machine for level and adjust if
necessary before adjusting bins. Also check vacuum hose for straightness.
The vacuum hose can set a memory from sitting for a long time. To help straighten the vacuum hose go to menu
20 and press the down button until the picker tip (the pickup head) is down near the bottom of the machine. Push
the robot to the side where it wont get crushed in anything and let the machine sit overnight.
If your machine is not pre-programmed you should use menu #4 “Create Selection” to start programming. See
“Bin programming / Plan-o-gram” for instructions.
Free vend can be used to test the machine operation. Press “Free Vend” then pull door switch out to enter vend
mode. The display should read “Free Vend Mode”. Make any selection and watch for operation. NOTE: since door
is open you will need to be ready to catch your product in hand.
It is important to vend 1 selection in a tall bin and 1 selection in a short bin until the controller believes the bin is
empty in one of each. This will verify correct max pickup depth. The picker tip should never get closer than 1” to
the bottom of the bin or it may try to grab the bin. If product is very thin, you can use a plastic mesh material with
large openings that the robot vacuum can not grab if it tries to go down too far. If the vacuum fails to pickup 3x in
that bin it will mark it empty. Its good practice to check bins marked empty to make sure its not trying to go down
too far.
Don’t forget to turn “Free Vend” off and close the display door for customer operation. When closing the main
door tighten the T handle until display reads “Please Insert Money” and then another turn before locking. Your
machine is ready to run.
If you have read this manual and still have questions, please call Technical Support at 888-441-3278 Option #3

Fastcorp, LLC
DIVI Setup and Users Guide
Page 10 of 62 Rev 6
2. Warranty
FASTCORP (“SELLER”) TERMS AND CONDITIONS OF SALE
PRICES.
All prices, quotations, shipments and deliveries by Seller are F.O.B. Seller's facility. All base prices are subject to
change upon thirty (30) days’ notice and all orders are accepted subject to Seller's price in effect at the time of
shipment..
APPLICABILITY, ACCEPTANCE AND MODIFICATION.
These terms and conditions apply to all quotations and purchase orders covering the sale of Seller's products or
services. Seller's acceptance of Buyer's order is expressly made conditional on Buyer's acceptance of the terms and
conditions set forth herein. The terms and conditions set forth herein constitute the complete agreement between the
Seller and the Buyer, and may be accepted only in accordance with their terms. They may not be modified except by
written agreement referring specifically to these terms and conditions and signed by a duly authorized officer of
Seller. Any provisions of Buyer's purchase order which are inconsistent with the foregoing shall be of no force and
effect, unless Seller shall have agreed to a modification of these terms and conditions in the manner set forth herein.
Buyer's failure to dissent from the terms and conditions, or Buyer's acceptance or use of the Seller's equipment shall
constitute Buyer's acceptance of these terms and conditions. Buyer, by these presents and the acceptance of the
goods ordered herein represents and warrants the Buyer is solvent and able to pay for the goods in accordance with
these terms and conditions of sale. Any order accepted by Seller shall not be assigned, sold or otherwise transferred
by Buyer unless Seller expressly agrees in writing to such sale, assignment or other transfer.
DELIVERY AND DELAYS.
Seller's obligation is to deliver the goods F.O.B. Seller's facility. Risk of loss passes to Buyer at the moment of delivery.
Buyer will inspect the products within a reasonable time after receipt thereof and if Buyer fails to notify Seller within
thirty days after receipt that the products are defective in any respect, Buyer will have waived any rights or claims
against Seller. Orders for products made to Buyer's specifications are not subject to cancellation by Buyer. Products
made to Buyer's specifications must be inspected and accepted by Buyer before shipment. After shipment, Buyer shall
have no rights or claims against Seller for such products. Delivery dates appearing on Seller's order acknowledgment,
or given to Buyer in any other manner, are approximate. Seller will not be liable for any delay in the performance
hereof or for any damages suffered by Buyer by reason of such delay it caused or by the occurrence of any
contingency beyond the control of Seller including, but not limited to, delays or non-delivery arising directly or
indirectly from fires, floods, substantial damage to its plant, accidents, riots, acts of God, open hostilities, declarations
of national emergencies, war, terrorist acts, governmental interference or embargoes, strikes, labor difficulties,
shortage of labor, fuel, power, materials or supplies, or any other cause or causes (whether or not similar in nature to
any of those herein above specified) beyond its control. Seller shall allocate production and deliveries among Seller's
customers in its sole discretion.
STORAGE.
In the event that Buyer is unable to accept delivery of parts or equipment at the time of completion and of shipment,
Seller may invoice for the total purchase price as if the shipment has been made and; (i) if Seller is able to store such
equipment in its own facilities, the Buyer shall pay Seller reasonable handling and storage charges for the period of
such storage; or (ii) if Seller is unable to store such equipment in its own facilities, Seller reserves the right to arrange
handling and storage in a suitable warehouse for the Buyer, at the Buyer's expense. In cases where handling and
storage become necessary, it will become the responsibility of the Buyer to notify Seller when shipment is to be made
and to what destination.

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DIVI Setup and Users Guide
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ADEQUATE ASSURANCES.
Seller may, at any time, suspend performance of any order or require payment from Buyer in cash, security or other
adequate assurance satisfactory to Seller when, in Seller's sole opinion, the financial condition of Buyer or other
grounds for insecurity warrant such action.
TAXES.
Any tax which the Seller may be required to pay or collect, through assessment or otherwise, under any existing or
future law upon or with respect to the sale, purchase, delivery, transportation, storage, processing, use or
consumption of any goods or services provided by Seller to Buyer, including taxes upon or measured by the receipts
from sales or services, shall be for the account of Buyer and may be added to the price of goods or services purchased
by Buyer. Buyer shall promptly pay the amount thereof to Seller upon demand.
3. LIMITED WARRANTY.
(A). Subject to the limitations specified herein, the DIVI Merchandiser manufactured by Seller is warranted for five
(5) years from the date of purchase against defective parts and workmanship for motors, vacuum motors and the
DIVI Merchandiser's freezer system consisting solely of the compressor, condenser, evaporator and the refrigerant
tubing is warranted for two (2) years from the date of purchase against defective parts and workmanship. Any part
or parts which are proven to be defective within the applicable warranty period will be repaired and/or replaced free
of charge, provided that, (i) the return of such part or parts is authorized in writing by Seller's Warranty Department
(the "Return Authorization"), and (ii) the defective part and a copy of the Return Authorization is returned with
transportation charges prepaid to the destination designated by Seller's Warranty Department. All labor charges shall
be for the account of Buyer. (iii) Items including but not limited too normal wear, i.e. rollers, hoses, gears are
warrantee for two (2) years from date of purchase.
(B). The warranties provided pursuant to Section 7(A) apply only to the original purchaser of the DIVI Merchandiser
and are null and void if the DIVI Merchandiser is sold during the period of warranty.
(C). Notwithstanding anything contained herein to the contrary, the limited warranties provided for herein do not
apply to: (i) electrical components, wiring, or circuits and/or for all mechanical parts or assemblies damaged as a
result of operating the DIVI Merchandiser at other than 115 volts, 60 Hertz current; (ii) incandescent lamps, neon
lamps, fluorescent lamps, ballasts, starters, bins and associated components, graphics or other expendable items; (iii)
when other manufactured components are installed by Buyer in the DIVI Merchandiser; and (iv) coin mechanisms,
bill validators, currency systems, telemetry systems, cashless payment systems, debit card readers, and other
accessories not manufactured by Seller installed at Buyer’s request.
(D). Seller is not responsible for any cost of service rendered or repairs made by buyer or its agents on merchandise
or parts unless authorization to incur expense has been given in writing by Seller prior to incurring such expense.
(E). Seller shall not be liable to Buyer under this warranty if Seller determines that the defect was caused by misuse,
abuse, vandalism, improper application, improper operation, improper maintenance, alteration, repair or
modification, negligence or use, casualty, fire, flood, storage, handling or any other cause beyond the control of
Seller.
(F). THE WARRANTIES PROVIDED FOR UNDER THIS SECTION 7 ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, OBLIGATIONS OR LIABILITIES. SELLER EXPRESSLY DISCLAIMS AND BUYER HEREBY WAIVES ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THE BUYER ACKNOWLEDGES AND AGREES THAT NO OTHER
REPRESENTATIONS OR WARRANTIES WERE MADE TO OR RELIED UPON BY BUYER WITH RESPECT TO THE QUALITY
AND FUNCTION OF THE GOODS SOLD HEREIN. SELLER DOES NOT AUTHORIZE ANY PERSON, COMPANY OR ENTITY
WHATSOEVER TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE SALE OF SAID
EQUIPMENT OR ANY PART THEREOF.

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DIVI Setup and Users Guide
Page 12 of 62 Rev 6
4. LIMITATIONS OF BUYER'S REMEDIES.
Buyer's remedies with respect to any claim arising out of any order, or Seller's performance in connection
therewith, including, without limitation, any claim arising out of any defect or alleged defect in any goods
or services furnished by Seller, shall be limited exclusively to the repair and replacement of defective parts
as specified in Section 7 herein. Without limiting the foregoing, Seller shall not be liable for breach of
contract arising out of or in connection with a warranty claim. In no event shall Seller be liable for any
damages including, but not limited to, lost profits or other incidental or consequential damages arising
out of this agreement or the use or inability to use any of the products including, but not limited to, the
DIVI FC (plus any subsequent digits) Merchandiser, even if Seller has been advised of the possibility of
such damages, or of any claim by Buyer or any other party.
WAIVER
Waiver by Seller of any breach by Buyer of any of the terms and conditions set forth herein shall not be
construed as a waiver of any other breach or the failure of Seller to exercise any right arising from any
default of Buyer hereunder shall not be deemed to be a waiver of such right, which may be exercised at a
subsequent time.
GOVERNING LAW
This Agreement shall be governed by the Uniform Commercial Code as adopted by the State of
Connecticut in force as of the date hereof. Buyer consents to the jurisdiction of the state and federal
courts within the State of Connecticut. Service of process by certified or registered mail shall be sufficient
to commence suit and obtain a judgment by default. Buyer waives any right to personal service of
process. Notwithstanding anything contained herein to the contrary, if Seller so directs, any controversy
or claim arising out of or related to this agreement or the performance or breach thereof shall be resolved
by binding arbitration in accordance with the rules and procedures then obtaining of the American
Arbitration Association. Any action or proceeding by Buyer arising out of or in connection with this
transaction, including any claim for Seller's breach of contract or Seller's breach of Warranty, must be
commenced within two (2) years after the delivery of the equipment to Buyer except in the case of a
claim for Seller's breach of Warranty relating to the DIVI Merchandiser's freezer system as provided for
herein which must be commenced within five (5) years after the delivery of the equipment to Buyer.
Credit
All invoices paid after the due date specified within shall accrue interest at the lesser of 2% per month or
the highest rate of interest permitted by law. In the event that the Buyer pays any invoice with a credit
card, Buyer hereby waives, releases, and discharges any all rights that Buyer may have, under the terms of
Buyer's agreement with the credit card provider, to dispute, challenge and/or protest the payment of any
Seller invoice.

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DIVI Setup and Users Guide
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5. FAMILIARIZE YOURSELF WITH THE NEW ROBOT
6. TRANSPORT, UNPACKING AND INITIAL SETUP INSTRUCTIONS
A. TRANSPORT CONSIDERATIONS
The DIVI Vendor should always be maintained in an upright position. Failure to do so may result in permanent damage to the
vendor. Whenever the DIVI Vendor is transported, always install the shipping brackets that were provided with the machine.
Replace cable ties as necessary. Refer to the uncrating instructions for cable tie and shipping bracket installation.
!! ATTENTION!!
ALL SHIPPING BRACKETS MUST BE REMOVED BEFORE APPLYING POWER TO THE MACHINE. FAILURE TO DO SO MAY RESULT IN
PERMANENT DAMAGE TO THE ROBOT OR ELECTRONICS.
Robot Arm Assembly
1
2300014
Vac Cup (AKA picker tip)
2
F003-A04168
Weighted Picker Assy
3
F003-A03910
Forearm Assy - with Cover Assy 1100354
4
8018132001
Vacuum Hose
5
F003-A04171
Vac Hose Drive Assy
6
F003-A04147
Humerus Assy - with cover assy 1100354
7
Robot Shoulder Cover
1
2
3
4
6
5
7

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B. RECEIVING INSPECTION
Upon Receipt and, before removing packing material, inspect the outside of the machine for damage. Remove
exterior packing materials and again inspect the vendor for shipping damage. If possible, report shipping damage
to the truck driver at the time of delivery. Have the driver note damage on the bill of lading and immediately
notify the trucking company. Although the terms of sale are FOB shipping point which requires the consignee to
initiate shipping damage claims, Fastcorp will gladly help if a claim needs to be filed.
7. Tools required uncrating the vendor:
Screw gun with Phillips #2 bit –to remove screws (only if sand boxed)
Box cutter knife to remove stretch wrap
Cutting pliers to cut tie-wraps
The DIVI Merchandiser is packaged using the most effective means possible to safeguard the vending machine
during transportation and distribution. We encourage you to save the shipping materials for reuse whenever the
vendor is shipped.
The cabinet is shrink-rapped after the installation of:
Four Corner Boards
Bubble Wrap
Card Board Panels
oThis serves to protect the graphics and prevent damage to the cabinet and door.
Optional Sandbox
oWe install a protective wood perimeter barrier onto the skids at the base of the cabinet to
prevent damage from fork trucks during warehousing and transport.
REMOVE SHRINK WRAP FROM THE CABINET BEFORE STORING THE VENDOR OUTSIDE.
Robot shipping bracket / ties
8. Remove the Shipping Materials:
Use a screw gun with a #2 Phillips bit to remove the retainer screws from the wood perimeter barrier at the
base of the vendor.
Use a box cutter knife to cut the shrink wrap. When cutting the shrink wrap, make all cuts over the corner
boards. Failure to do so may cause damage to the Power Supply Cord, Graphics, or paint.
Store corner boards, card board panels and wood base barrier for future use.
The shipping skids that are installed onto the DIVI Vendor will accommodate most pump jacks and vending
machine lifting devices. It is unnecessary to mount the machine onto a pallet for transport with these in place.
The skids are held in place by the (4) Leveling Legs.

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9. Remove the Shipping Skids:
The shipping skids can be removed by lifting and supporting the vendor with an approved lifting device
and then remove the (4) leveling legs using a 1 3/8” socket wrench. Re-install the leveling legs a
minimum of ¾ “. Store shipping skids for future use.
The shipping skids have center cuts (kerfs) cut through each end and between the leveling legs to allow
skids to be split in half and removed using a pry bar if necessary. Please note, splitting the skids will
render them unusable in the future. The shipping skids will need to be replaced before the machine is
moved again. Adjustable feet will bend / break if shipped without a shipping skid.
10. Adjust the front leveling legs
Level the cabinet using the included bubble level to less than 2° of being level. All legs must be in solid contact
with the ground. A maximum of 1” of thread is visible when the leveling leg is fully extended. Do not extend the
leg beyond this point. Leveling legs are adjusted using an adjustable wrench, pliers or a 1-3/8” open end wrench.
Unscrewing / adjusting the legs down will raise the machine approximately 1/16” per turn of the foot in that
corner. If the machine is to be used next to another vendor, compare the top and side for proper alignment.
Minimum leg extensions should be used in leveling and alignment to attain greater stability. Make sure that all the
leveling legs are in contact with the floor and that the machine does not rock. If you cannot level the vendor,
select another location. Do not place any objects under the machine. Leveling is extremely important to ensure
proper vendor operation and robot function. Do not program or operate the machine before the leveling process
is complete. If preprogramming selections in a warehouse prior to placement, the machine must be leveled again
at the new location and all the program selections checked for proper robot to bin alignment.
11. INSTALLING AND POSITIONING THE MACHINE
1. Maintain a distance of at least 3”(7.6 cm) between the rear wall of the vendor and any obstructions to ensure
adequate ventilation airflow. If enclosed / built in, airflow in the bottom and out the top must not be obstructed or
blocked.
2. Opening the Front Door: The T-Handle keys (if locks are supplied,) can be found in the coin change pocket. The T-
Handle lock cylinder and keys that come with each DIVI Vendor are common to all machines shipped from Fastcorp,
LLC. All shipping locks should be replaced before the machine is placed on location.
3. Power Supply Cord: The 115v DIVI Vendor power supply cord is equipped with a resettable Ground Fault Circuit
Interrupt device (GFCI). Care should be taken when handling the GFCI module. Damage may occur if dropped onto a
hard surface. The GFCI unit has an LED light to let you know that the device is working properly. If the GFCI cannot
be reset or if the GFCI unit trips immediately after being reset, a replacement cord may be necessary. Contact
Fastcorp Service at [phone].
4. Verify the machine is level with the included bubble level.

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12. SHIPPING BRACKETS.
The DIVI Vendor makes uses tie wraps to secure the robot arm during transportation. It is necessary to install
these tie wraps each time the machine is transported to or from location.
Freezer Lid Shipping Bracket Removal Instructions: The Freezer Lid Hold Down makes use of a red cable tie to
prevent the Freezer Lid from opening during shipping. The cable tie wraps around the Freezer Closed Switch
Actuator Plate and the Freezer Closed Switch Mounting Bracket on the right front of the Freezer. Carefully cut
the red cable tie and manually lift the freezer lid to make sure there are no obstructions.
13. TURNING ON THE MACHINE
Note: Before turning on the machine, make sure the shipping brackets have been removed. The Robot
Arm should move freely in every direction and the Freezer Lid must open and close without restriction.
A. Power Box
The rear main power box is the primary power source for the vendor. It is located on the inside cabinet wall behind or to the
side of the Freezer (depending on freezer model.) There is an ON/OFF Power Switch located on top of the power box that
supplies power to the freezer, and the power supply located to the left of the Product Delivery Bin on the bottom of the Front
Door. The Power Box has 1 input (power cord) and 2 outputs (freezer and power cord to the door power supply.) It also has
either (early machines) a fuse or 2 circuit breakers.
B. Power Supply
The power supply is located to the left of the product delivery bin on the bottom of the Front Door. The power supply has an
ON/OFF switch located on the left side of the box which supplies power to the VMC, the robot arm, the digital display (if
equipped,) Currency/Telemetry systems, and the vacuum.
a) To turn on the machine, first turn “ON” the power box switch behind the freezer. Then turn “ON” the door power
supply switch (left of the delivery bin on the bottom of the door). The Freezer and lamps will turn on, the Robot Arm
will present itself at the Delivery Position, the Display will light up, and the machine will be ready for Programming.
b) Press the VAC button then scroll to Service Menu Option 13 to set the Health Timer so that the machine can be set
up before the Freezer cools down. See the Service Menu section for instructions.
SETUP INSTRUCTIONS
14. Currency Systems
The DIVI Vendor supports only 24 - 34 volt Multi-Drop Bus (MDB) Money Systems
The DIVI Vendor is compatible with any MDB compliant, level 2 or higher coin mechanism or bill validator as well as most card readers
and telemetry systems.

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The DIVI vendor leaves the factory pre-wired with a DEX port located inside the door near the left side of the window frame. To collect
sales data using the DEX port, insert the plug from your DEX handheld into the port and pull out the pin on the 3 position
service/door/interlock switch. The door switch is located below the threads of the T-Handle bolt on the back of the door. It is
necessary for the machine to have a unique identification number entered into the serial number field on the Service Menu Option 17)
Machine Serial Number (defaults to the VMC Board serial number). Your DEX interrogator may need to be initialized prior to the first
read to allow the vendor to be recognized.
Installing Peripherals
Coin and bill accepters as well as card readers and other MDB peripherals should be installed and their function tested prior
to placing the vendor into service. Always turn OFF the Power Supply rocker switch (bottom of door under Delivery Bin)
before plugging or unplugging MDB peripherals. Hot plugging MDB devices will result in a blown control board.
Coin Mechanism/Changer
The Coin Changer mounts onto (3) screws on the back of the door inside the security door. Make
sure that all (3) mounting screws are tightened. The coin changer harness can be plugged directly
into the MDB harness (VMC location J8 MDB) or it can be plugged into the Bill Acceptor Y-Harness.
Fill all coin tubes until a coin from each tube overflows into the cash box. Test the operation of the
coin changer after filling the tubes.
If the display reads, “Machine Must Be Set Up”, program a selection and then insert coins and test
the coin changer for proper operation.
While testing, push the coin return to verify that coins will dispense into the coin return cup.
Coins may be dispensed by pressing the payout keys on Service Keypad or by going to Service Menu
Option 18) Fill / Dispense.
Bill Acceptor
Remove the lower block-off plate from the door by removing the four #8 nuts with an 11/32” socket
wrench. Install the Bill Acceptor onto the studs using the four #8 nuts that had previously held on the
block-off plate. Some bill validators may require the use of stud extensions. These are usually
supplied with the bill validator and should be used only if necessary. Tighten all four nuts to secure
the assembly, then turn ON the vendor and test for proper operation.
Card Readers and Telemetry Systems
There are many card readers and telemetry systems available. Fastcorp has tested many of these
devices to insure compatibility with our software. On occasion, a new product will be introduced
which may require further testing to insure compatibility. If you have any questions relating to your
MDB peripherals, please call Fastcorp Technical Service.
Card Readers may be installed directly above the Customer Keypad. Remove the upper block-off
plate and install on the four available studs using the four block-off plate #8 retainer nuts and an
11/32” socket wrench.

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Note - Store the block off plates in a safe place for future use.
15. FREEZER MAINTENANCE DIVI
Viewing freezer temperature:
While in Vend Mode (indicated by “Please Insert Money” on the scrolling marquee on the Digital Display), press
the “*” key on the Customer Keypad. The current temperature will be displayed on the Digital Display.
Temperature Adjustment:
Depending on the freezer model, some machines have adjustable temperature controllers.
Standard Machines
If available, the temperature may be adjusted by turning the Thermostat Dial located on the
outside back of the freezer next to the left freezer lid hinge. The scale ranges from 1 which is the
warmest setting to 7 which is the coldest. The recommended factory setting is “5”. Three to four
hours after powering up the Vendor, the temperature inside the Freezer should drop to about –
10°F / -23°C. The operating temperature for the standard ice cream and food vendor will vary
based on the prevailing temperature at the machine. Typically the operating range should be
between -5°F/-20°C and -15°F/-26°C.
Extreme Cold Machines
Extreme cold machines should reach operating temperature approximately 4 hours after being
turned on. Typically, operating temperature ranges between -30 °F / -34°C and -40°F / -40°C.
The temperature may be viewed by pressing the “*” key while in Vending Mode (Please Insert
Money).
Servicing the Freezer:
The standard chest freezer inside the DIVI does not self-defrost. The freezer chest requires maintenance when ice begins to affect the
vend cycle, product loading, or closing the freezer lid. The refrigeration system does not require any maintenance. Depending on the
location’s moisture level (relative humidity) and frequency of operation, ice may accumulate inside the Freezer above the level of the
bins.
FASTCORP recommends keeping the plastic ice scraper (provided with the machine), and a 9” by 11” piece of
cardboard or plastic inside the machine. Place the plastic under the area to be scraped to prevent the ice from
falling into the bins. This entire process should only take a few minutes. Wipe the area with a clean dry towel
after the frost has been removed. This process should be repeated each time the Vendor is serviced to prevent
large scale ice buildup that will require a time consuming freezer defrost.

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DEFROSTING THE FREEZER:
Do not use mechanical devices or other means to accelerate defrosting other than the included ice scraper.
Failure to comply could result in freezer damage, fire, explosion, and death.
(1) Depending on usage, temperature, humidity, and maintenance practices, frost will accumulate. It
will eventually become necessary to defrost the freezer.
(i) Press the “LOAD” button, allow freezer to open completely, then turn OFF machine and
unplug the vendor.
Note: Take a picture or verify that a bin plan-o-gram is correct to your freezer / bin layout.
(ii) Remove all of the bins.
Knock ice off the bins as best as possible and set aside to dry thoroughly.
(i) Place the product in an appropriate holding container that will keep product at its correct
temperature.
(ii) Scrape off and remove ice from the freezer chest.
(iii) Drain freezer water into a pan. Plugs are located on the inside freezer floor and outside
front of the freezer. A wet/dry vac or a sponge may be used depending on the volume of water.
(2) Ensure freezer is completely clean and dry before proceeding. Wet bins will deteriorate quickly
and will freeze in place. Install bins in their proper locations, turn on the freezer, and load product after
the freezer reaches operating temperature.
(iv) Test-vend each selection to verify accuracy of the robot. Edit locations as necessary.
(3) Under most conditions, the DIVI Vendor may lose power for up to 12 hours without compromising
the quality of the product if the freezer remains closed. If freezer temps reach unsafe levels, the health
sensor will activate and the machine will be placed out of order.
16. Health Sensor Active Guidelines
When the machine is placed out of service with a Health Sensor Active, the product must be inspected before
the machine can be reset and placed back in operation. Often only the top two or three items in each bin will
have melted. If the machine loses power for an extended period of time, the product must be discarded and
the freezer and bins will have to be cleaned before the machine can be placed back in service. See sanitation
and food safety info.

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Ice Cream and Food Machines:
a) The Health Sensor will go active and the vendor will go out of service if the freezer maintains a temperature
warmer than 0°F / -18°C for a period in excess of 15 minutes.
Extreme Cold Machines:
b)The Health Sensor will go active and the vendor will go out of service if the vendor maintains a temperature
warmer than -25°F / -32°C for a period in excess of 15 minutes.
17. Error Recovery:
a)When a machine is out of service, the error message may be retrieved by pressing the “#” key. If the error is
Health Sensor Active, the machine will not accept money until the error has been reset and the machine has
reached operating temperatures.
18. VAC Keypad Security Feature:
a) The Service Keypad “VAC” button must be pressed to release the Keypad Security Feature and allow normal
use.
19. Sold out bins and bin load errors:
a) Sold out bins and bin load errors will trigger a display when the machine door is opened at the time of
service. Press “#” to scroll through individual messages or press “*” to exit to 1) Change Price menu. Press the
“VAC” button to release the keypads. Press “Load” (freezer lid will open, robot arm will move to the rear
loading position) and then press “Close” (the Robot Arm will return to the delivery position) to clear the error
and reset the machine. “Load” then “Close” will signal the VMC that the machine has been filled. Load/Close
will automatically set a Health Sensor delay for 75 minutes.
20. Health Sensor Active:
A health sensor active code along with an out of service machine signifies that a machine powered up with
the freezer above its maximum allowable safe temp. This usually signifies that the power to the machine was
interrupted for a prolonged amount of time. The product / food in the freezer may be spoiled and must be
inspected before restoring the machine into service. Spoiled food must be discarded.
Errors are cleared by pressing the VAC button and # when the door is opened. Press “Load” (freezer lid will
open, robot arm will move to the rear loading position) and then press “Close” (the Robot Arm will return to
the delivery position) to clear the error.
If the machine must be operated for testing purposes, the Health Sensor may be bypassed for up to 4 hours.
See Programming Instructions, Service Menu Option # 13) Health Timer.
See also sanitation and food safety info.
21. Vendor Errors:
All DIVI Vending Machine errors other than Health Sensor Active are automatically cleared as soon as the
machine door is opened or power to the machine is cycled off and back on.