LAVAZZA KLIX Series User manual

KLIX®
Operator’s Manual
©Lavazza Professional UK Limited 2019
Issue 03C

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KLIX®Operator’s Manual
Contents
Original Instructions
1. General Information
2. Health and Safety
3. Specications
4. Your Lavazza Professional KLIX®Machine
5. Setting to ‘Free Vend’ or ‘Pay Vend’
6. Payment Systems
7. Changing a Drink’s Price
8. Round Buying
9. Machine Audits
10. Water Filter
11. Troubleshooting
12. Contact Details
Page
1
2
5
6
15
16
17
19
20
21
24
26
Please read and save these instructions

Page 1
Except as permitted under relevant local legislation, no part of
this operator’s manual may be copied, translated, transmitted
or distributed in any form without prior permission of Lavazza
Professional. Lavazza Professional reserves the right to change the
machine or machine specication at any time. Whilst every effort has
been made to ensure that the information in this operator’s manual is
accurate, Lavazza Professional disclaims any liability for any direct
or indirect losses arising from use or reliance on the information
included in this operator’s manual. For information about the
availability of translated versions of this operator’s manual, please
contact Lavazza Professional.
1. General Information

KLIX® Operator’s Manual
Page 2
2. Health and Safety
• Safety may be impaired if this machine is modied in any way giving risk
of injury to person or malfunction.
• Installation of this machine must be performed by trained Lavazza
Professional installation specialists only.
• The recommended ambient temperature operating range for this
machine is +5°C to +30°C.
• Always ensure the rear of the machine is easily accessible to allow
isolation of the electrical and water supplies when needed.
• This machine is intended for indoor use only. Never place outside or in
an environment where freezing is possible. If freezing occurs, contact
Lavazza Professional Customer Service department immediately.
• The machine can be used by persons (including children from 8
years) with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the machine in a safe way and understand
the hazards involved. Children should be supervised at all times to
ensure they do not play with the machine.
Please read and save these instructions.
Always ensure the instructions are available to all personnel involved
with loading and routine cleaning of this machine. Failure to comply
with health and safety guidelines may impair safety.
2.1 Safety Precautions
Health and safety must never be compromised.
!
WARNING: THIS SYSTEM MUST BE EARTHED

Page 3
2. Health and Safety Cont.
• Always contact Lavazza Professional Customer Service department or
visit www.lavazzapro.co.uk in the event of a breakdown or fault. Under
no circumstances should you attempt to service or repair this machine.
• A KLIX®machine power supply unit incorporates IEC power sockets
to provide mains power to the heater, chiller and approved systems
within the KLIX®machine. These sockets have been designed for this
purpose only. The use of these sockets to provide electrical power
to any other equipment may result in a hazardous condition and is
therefore prohibited. Contact Lavazza Professional Customer Service
for additional advice.
• Always contact Lavazza Professional Customer Service department or
visit www.lavazzapro.co.uk if you need to move the machine.
• Never attempt to use or replace a damaged cord set. If your cord set is
damaged, isolate the electrical supply and contact Lavazza Professional
Customer Service department immediately.
• Never power the machine using extension cables.
• This machine must not be cleaned using a pressurised water system.
• This machine must not be installed near a pressurised water system.
• Always ensure the machine is installed on a level surface. Failure to do
so could result in injury or damage to machine.
• New hose sets supplied with this machine must be installed and old
hose sets must be disposed of. Only approved Lavazza Professional
hose set can be used if replacement is required.
• Never attempt to adjust the water volume or water temperature. Factory
settings must be maintained at all times.
• Do not reinsert cups into the vend area after a vend has been completed.
• Always check the top of the door for loose objects before opening.
• Never load damaged cups into the machine and ensure correct cup
sizes have been loaded into each stack. It is recommended to only use
KLIX®branded cups.
• Extra care must be taken when removing and transporting hot beverages.
Not observing these precautions may result in injury to person.

KLIX® Operator’s Manual
Page 4
• It is not recommended to ash test this machine as part of machine
electrical safety. This system is ash tested before it leaves Lavazza
Professional UK, repeated ash testing may damage the insulation.
• Electrical safety testing of machine must be performed according to
local regulations.
• UK SPECIFIC - Your system is tted with a 13 Ampere fused mains
plug. If replacing, always use an ASTA approved BS1362 13 Ampere
cartridge fuse and ensure it is replaced correctly.
2.2 Warning Labels
The following labels are located throughout the machine. Failure to adhere
to these warnings could impair the safety of the user.
Caution
This symbol indicates the need to consult the
operating instructions provided with the appliance.
WARNING: A potential risk exists, if the operating
instructions are not followed.
Hot Surface
This symbol indicates the presence of a hot surface.
WARNING: Hot surface inside, contact may cause
burn. Do not touch.
High Voltage
This symbol indicates the presence of electric shock
hazards. Enclosed units marked with this symbol
should only be opened by authorized service agents.
WARNING: To avoid risk of injury from electric shock,
do not open this enclosed unit.
Irritant
Cutting
Watch your step
Slippery floor
High temperatures
Glass hazard
Danger of suffocation
High voltage
Toxic
Flammable materials
Corrosive
Fork lift trucks
Danger overhead crane
Explosion risk
Oxidising
Danger of death
Biohazard
Laser Radiation
Danger of entrapment
Hot surface
General Warning
Clon padre
Gas bottles
Watch for
falling objects
Electricity
Danger for cutter
Entrapment hazard
Battery hazard
Rotating parts
Low temperature
Strong magnetic field
Optical radiation
Non ionizing
radiation
Radiation
Hazardous to the
Environment
Danger of harming
your hands
Irritant
Cutting
Watch your step
Slippery floor
High temperatures
Glass hazard
Danger of suffocation
High voltage
Toxic
Flammable materials
Corrosive
Fork lift trucks
Danger overhead crane
Explosion risk
Oxidising
Danger of death
Biohazard
Laser Radiation
Danger of entrapment
Hot surface
General Warning
Clon padre
Gas bottles
Watch for
falling objects
Electricity
Danger for cutter
Entrapment hazard
Battery hazard
Rotating parts
Low temperature
Strong magnetic field
Optical radiation
Non ionizing
radiation
Radiation
Hazardous to the
Environment
Danger of harming
your hands
Irritant
Cutting
Watch your step
Slippery floor
High temperatures
Glass hazard
Danger of suffocation
High voltage
Toxic
Flammable materials
Corrosive
Fork lift trucks
Danger overhead crane
Explosion risk
Oxidising
Danger of death
Biohazard
Laser Radiation
Danger of entrapment
Hot surface
General Warning
Clon padre
Gas bottles
Watch for
falling objects
Electricity
Danger for cutter
Entrapment hazard
Battery hazard
Rotating parts
Low temperature
Strong magnetic field
Optical radiation
Non ionizing
radiation
Radiation
Hazardous to the
Environment
Danger of harming
your hands

Page 5
3. Specications
* Momentum H - Hot drinks only
** Momentum HC - Hot and cold drinks
*** Element H - Hot drinks only
**** Element HC - Hot and cold drinks
***** Including telemetry and coin mechanism
Specications Momentum
H*
Momentum
HC**
Element
H***
Element
HC****
Drinks Capacity (based on
standard coffee cup) 1280 1280 1328 1328
Voltage (V) 230 230 230 230
Frequency (Hz) 50 50 50 50
Input Power (kW) 2.45 2.65 2.45 2.65
Protection Class Class I Class I Class I Class I
Operating Ambient (°C) 5 - 30 5 - 30 5 - 30 5 - 30
Water Pressure (MPa) 0.1 - 0.7 0.1 - 0.7 0.1 – 0.7 0.1 - 0.7
Transport Weight (kg)***** 103 134 109 131
Machine Size
(W x D x H mm)
630 x 710 x
1830
630 x 710 x
1830
630 x 710 x
1830
630 x 710 x
1830
Operating Temperature ᵒC 5 - 30 5 - 30 5 - 30 5 - 30
Storage Temperature ᵒC -5 to 50 -5 to 50 -5 to 50 -5 to 50
Ready to Vend from
Room Temperature -Start
Temperature 20ᵒC (mins)
15 15 15 15
Hot Drink Temperature -
in cup (ᵒC) 75 (70-85) 75 (70-85) 75 (70-85) 75 (70-85)
Cold Drink Temperature -
in cup (ᵒC) NA 8 (4-12) NA 8 (4-12)

KLIX® Operator’s Manual
Page 6
4. Your KLIX®Machine
A KLIX® machine is a oor standing, one-touch operation, in-cup vending
machine offering great tasting hot and cold drinks. The in-cup system
ensures consistent product quality, reliability, simplicity and choice.
Product
selection
labels
Coin slot
Coin return
knob
Coin return
tray
Touch screen
display
KLIXKEY®
slot
Door lock
handle
Key External Components of the KLIX® Machine

Page 7
4. Your KLIX®Machine Cont.
Cleaning
instruction label
Free / Pay vend switch
Product
labels
Coin
mechanism
Water lter
Cash box
Product
label holder
Waste
bucket
Chiller ush
switch
Drip tray
Drum
assembly
Carousel
rotate
switch
Dispense
nozzle
Hot tank
drain tube
Splash
plate
Carousel
Key Internal Components of the KLIX® Machine
(KLIX®Momentum
only)

KLIX® Operator’s Manual
Page 8
For cleaning and maintenance,
please refer to the Cleaning
Instruction label (the green and
orange instruction label tted on
the inside of the machine door).
For maximum efciency, the
coin channels should be cleaned
weekly. Never use solvents to
clean the coin mechanism.
4.1 Cleaning and maintenance
4.2 Operator Menu
In order to view or change any of
the drink settings, change prices
or view the machine audits you will
need to use the ‘Operator Menu’.
This menu is designed to give a
user-friendly interface for your
KLIX®machine.
The ‘Operator Menu’ is displayed
on the touch screen automatically
when the door of the vending
machine is opened.

Page 9
4. Your KLIX® Machine Cont.
1. Open the machine door and
press the ‘carousel rotate’
button until the stack that
needs lling is directly adjacent
to ‘A’. It is also possible to
rotate the carousel by pressing
the required drink selection on
the product selection label.
Note: The stack number stamped
on the carousel should correspond
to the drink selection button, with
the same number stamped on the
back of the door where the labels
are inserted.
4.3 Product Re-Filling
2. Check the reference on the new
cup stack packaging to ensure
the correct drink is being
installed. If there are existing
cups in the stack, remove the
top lid from the existing stack
of cups and add the new stack.
Note: When lling with new
cup stacks, always leave an
approximate 1cm gap between the
top of the stack and the carousel.
This avoids damaging cups and
jamming caused by overlling.
1cm gap
button 14 of
the product
selection
labels

KLIX® Operator’s Manual
Page 10
4.3 Product Re-Filling Cont.
4.4 Changing a Drink
3. Once product has been loaded
into stack, please ensure lid
in top cup is securely tted.
Note: Please do not push down
excessively when tting the lid as
the cups will compact and jam the
carousel.
4. Upon closing and locking
the door, the carousel will
automatically revolve to check
the stock level in each stack.
Labels will be illuminated on
every drink selection that has
sufcient product available.
1. With the door open, press the
selection button of the drink
you want to change. When you
press the button the selection
will be lit and the carousel will
rotate to bring that selection’s
stack around to the lling
point “A” inside the machine.
2. Remove any old product from
this stack that may still be in
the machine.
NOTE: When nishing loading, check all stacks to
ensure that the cups are pushed back and free to
drop.
!

Page 11
4. Your KLIX® Machine Cont.
3. Remove the old drink label
from the door (if tted).
4. Remove the green drink name
sticker from the cup stack
holder if tted.
5. The Touch Screen Display
will be showing the current
drink settings for the button
selected.
6. On the Touch Screen Display
press the ‘SKU’ option. The
display will show a list of
all available drink codes in
alphabetical order. Scroll
through the list and select the
‘SKU’ code that matches the
code on the new drink label.
7. The code will be a 4 character
code printed on the back of
the label next to the drink
name.
4.4 Changing a Drink Cont.

KLIX®Operator’s Manual
Page 12
8. The display will change to
show the new drink. Make
sure the drink name and drink
water options match the label.
9. If the price of the drink needs
to change, select ‘Price’ and
enter the new price.
10. Remember to ensure that
the new drink label has the
correct price sticker attached
to the label before inserting
the label in the door.
11. Always ensure the new
product label is inserted into
the correct slot on the back of
the door panel. The selection
number should correspond
to the carousel number of
the drink you are changing.
Remember to price the label
before inserting.
12. A green pre-printed sticker
with the drink name should
be afxed to the outside of
the black plastic cup stack holder in the machine. This will help you and
everyone else lling up the machine to know which product has to be
lled in which stack. To keep this information up to date, please remove
the older sticker before tting the new one.

Page 13
4. Your KLIX® Machine Cont.
4.4 Changing a Drink Cont.
13. Information about Linked
Stacks: The machine will
automatically detect if the
machine has been congured
to have 2 or more stacks of
the same product. If a drink
is present in more than one
position then the machine
will “Link” the stacks and
vend from these stacks in
rotation when any of the
linked selection buttons are
vended from. This maintains
the maximum freshness of
the product by using stacks of
identical product evenly. When
there are linked stacks these
will be shown on the drinks
setup screen when a drink
with linked stacks is selected.
In the example below SC17
is in all buttons on the bottom
row, positions 13,14,15 & 16.

KLIX® Operator’s Manual
Page 14
4.6 Moving the Machine
4.7 Machine Storage
The KLIX®machine must not be moved from its installed position prior to
contacting and consulting Lavazza Professional Customer Service or visiting
www.lavazzapro.co.uk. Failure to consult with Lavazza Professional
Customer Service or visiting www.lavazzapro.co.uk prior to moving may
damage the machine and void any warranty claims.
Lavazza Professional UK recommends that KLIX®vending machines
are left continuously switched on, however if machines are ofine for
storage or ofine for prolonged periods, it is recommended to consult with
Lavazza Professional Customer Service or visit www.lavazzapro.co.uk for
recommissioning of machine.
To empty the cash box (if tted),
open the machine door. Unlock
and lift the cash box towards
you, then empty. Please refer to
‘Key Internal Components of a
KLIX®Machine’ diagram for cash
box location. Replace cash box.
Note: Machine will not operate if
cash box is full.
4.5 Emptying the Cash Box

Page 15
5. Setting the ‘Free Vend’ or ‘Pay Vend’
A KLIX®machine is set to
‘Free Vend’ or ‘Pay Vend’ using
the switch located to the left of the
cleaning instruction poster inside
the door; see illustration to the
right. To set the machine to ‘Free
Vend’ or ‘Pay Vend’ simply put the
switch in the orientation shown.
Note: The Free/Pay vend switch
can be disabled by altering
the conguration settings. Call
Lavazza Professional Customer
Service or visit
www.lavazzapro.co.uk
for further advice and assistance.
FREE
PAY

KLIX® Operator’s Manual
Page 16
6. Payment Systems
A KLIX® machine can be tted with one of the following payment systems;
no payment, coin operated, KLIXKEY®cashless system and a range of
cashless systems. Please contact Lavazza Professional Customer Services
or visit www.lavazzapro.co.uk for advice on what payment system would
suit your needs.

Page 17
7. Changing a Drink’s Price
Individual drinks
With the door of the machine open,
press the product selection label
of the drink for which you want to
change the price.
Select the Price setting on the
Touch Screen Display and enter
the new drink price. Remember to
press ‘OK’ to save the new setting.
A pre-printed price label must be
placed on the front of the selection
label showing the correct price.
If possible remove the old price
before afxing a new one.
Single machine price
You can set the price of a drink via the drink setup screen for each drink or
through the Price Setting menu if you want to change multiple prices.
To set the prices of drinks without
selecting each drink in turn, open
the door and select the “Pricing”
option from the main screen.