Machine Limited Warranty
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AutoCrib provides depot level warranty coverage, which is defined as:
Depot level warranty means a new part/subsystem/machine will be shipped overnight to you or your
authorized distributor and billed to you or your distributor at the then current price. Your distributor is
required to ship the defective part/subsystem/machine back to AutoCrib within 30 days from the ship date
of the replacement part. You agree to contact AutoCrib customer service and get an “RMA” (return
material authorization) number before you ship the defective part back. Upon receiving the defective part,
AutoCrib will issue an offsetting credit to your company or authorized distributor per your instruction.
Limitations and Exclusions:
This warranty shall not cover or include any of the following and AutoCrib shall have no liability with
respect to:
Defects or damages which result from accident, misuse, abuse, lack of recommended or reasonable
maintenance, improper repairs or parts replacements, use of replacement parts not conforming to
AutoCrib standards, unauthorized modifications or general neglect including electrical spikes, surges and
sags caused by poor power management, thunderstorms or acts of God or lack of normal power
conditioning for electronic manufacturing equipment.
Damage caused by exposure to liquid spills, collision, fire, theft, freezing, vandalism, riot, war, explosion
or objects striking the machine such as fork trucks or exposure to abnormally corrosive conditions or entry
by insect or vermin or foreign objects or miss-packaged or misplaced product inside the machine.
Routine replacement made of consumable parts such as but not limited to light bulbs, plastic breakable
lock boxes, batteries, RFID tags, printer paper rolls, printer cartridges etc.
Routine maintenance services such as lubrications of drive trains or actuation solenoids. (See
appropriate AutoCrib manual for details)
Subsystems and attachments to the hardware/machine not manufactured by AutoCrib that are subject to
warranties of the manufacturers of such items.
Example: Uninterruptible power supplies, surge protectors etc.
Modifications and Upgrades:
AutoCrib reserves the right to make certain changes in designs or changes and improvements in its
products at any time without obligation to make such changes or improvements in its products previously
manufactured.
Limitation of Liability:
AutoCrib makes no warranty with respect to automated dispensing equipment sold by it, express
or implied except as expressly set forth herein. AutoCrib’s liability whether in contract or tort, or
any legal theory, arising out of warranties, representation, instructions or warnings, (or any lack
or inadequacy thereof), deficiencies, failures or defects on any kind, or from any cause shall be
limited solely to repairing or replacing defective parts (during normal business hours) pursuant
and subject to the foregoing provisions. Regardless of whether the buyer’s limited remedy has
failed of its essential purpose, AutoCrib shall not be liable in any event for any special, indirect,
incidental or consequential damages, including but not limited to lost profits, nor shall any claim
or recovery of any kind exceed the purchase price of the machine or system to which such claim
or recovery is made.