Dranetz hdpq xplorer Use and care manual

Dranetz
1000 New Durham Road, Edison, New Jersey 08818
Telephone [phone] or 732-287-3680
Fax [phone]
 www.dranetz.com
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INSTRUCTIONSTOUPDATEFIRMWARE
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Updating the HDPQ Family of Product’s Firmware
HDPQ Xplorer,
Xplorer 400,
Guide, & Visa
You can update the HDPQ’s internal program by downloading the latest
firmware update release from the web to install into internal memory.
The illustration below shows the high level process for updating firmware:
• Download the latest firmware update release from the Dranetz website into the root
directory of a USB flash drive.
• Once the firmware file is copied, insert the USB flash drive into the USB connector
on the right side panel of the instrument.
• Click on the Setup Instrument icon to bring up the Instrument Settings menu, and
proceed to press Update Firmware. The following dialog box appears to prompt
you whether or not you want to update firmware.
Continued on next page

899262c.doc01‐26‐172
Update Firmware
You can update the HDPQ’s internal program by downloading the latest firmware
release from the web to install into internal memory. Refer to the instructions below on
how to update the unit’s firmware.
Firmware updates can be downloaded from the Dranetz website. Log on to
http://www.dranetz.com/technical-support-request/612-2/ for the latest
information on firmware update releases.
Download the
latest firmware
file from the
Dranetz website
The procedure below specifies how to download the latest firmware file from the web
into a USB flash drive.
Step Action
1 Using a computer with a USB port, connect to the web and access the
Dranetz URL address
http://www.dranetz.com/technical-support-request/612-2/
Locate the latest version of the firmware update (data file
“HDPQ_Vx_x_x.hpk” ”, note: x_x_x is the version number) from the
Dranetz site. Dranetz regularly posts the latest information and
instructions regarding HDPQ firmware update releases.
2 Insert the Dranetz USB flash drive, available as optional accessory, into
the appropriate USB port in your computer. See the user guide
Appendix A Optional Accessories for the part number of the USB flash
drive available from Dranetz.
3 Download the latest version of the HDPQ firmware update program
(data files “HDPQ_Vx_x_x.hpk”, note: x_x_x is the version
number) from the Dranetz website to the USB flash drive.
NOTE: All data and setups stored in the HDPQ’s memory may be lost
when you update to the latest firmware. Major updates that require
update of the operating system will automatically initiate a reset to
factory defaults. This will erase all data and settings. Copy any files that
you want to save to a computer or USB flash drive first before
downloading firmware.
The next page contains detailed instructions on how to install the latest firmware
update to the HDPQ.
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Update Firmware, con t inued
The procedure below details how to install the latest firmware update to the HDPQ.
Action... Result...
STEP 1:
From the Home Screen,
press Setup Instrument
located at the lower right corner
of the screen.
Pressing the setup
instrument icon will bring
you to the next screen, to
begin the update firmware
process.
STEP 2: From the Instrument
Settings menu, press Update
Firmware.
The update firmware
configuration screen prompts
whether or not you want to
proceed with a firmware update.
• If YES, make sure to insert
the USB containing the
firmware update file into the
USB connector on the right
side of the instrument, prior
to pressing YES. The
instrument will automatically
reboot and the firmware update
procedure will commence.
Proceed to Step 3.
• If NO, the screen returns to the
Instrument Settings menu
without making changes.
HDP Q-5 14
Continued on next
page

899262c.doc01‐26‐174
Update Firmware, con t inued
The procedure below details how to install the latest firmware update to the HDPQ.
Action... Result...
STEP 3: Once the instrument
restarts, a message indicating that
a firmware package file has been
detected is displayed.
• Press Yes to use the file to
upgrade the instrument
firmware. Proceed to Step 4.
• Press No to return to the
Instrument Settings menu
without making any firmware
changes.
HDP Q -515
STEP 4: Do not turn the power
off or remove the USB device
while the firmware update is in
progress.
HD PQ -516
STEP 5: If required, a second
prompt may come up to ask if
the low-level Kernel will be
updated.
• Always Press Ye s to update the
Kernel. Once the Kernel update
is done, the Home screen is
displayed. Proceed to Step 6.
HDP Q -517
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page

899262c.doc01‐26‐175
Action... Result...
STEP 6: Once the instrument
returns to the Home screen, a
message at the bottom of the
screen reports that the
measurement firmware is being
copied.
NOTE: It is very important to not
interrupt this process.
Once the firmware update is
complete, the instrument
automatically restarts and begins
operating with the new firmware
version.
HDP Q -518
STEP 7:
From the Home Screen,
press the instrument icon
located at the top center of the
screen.
By pressing the instrument
icon will bring you to the next
screen, this screen displays the
latest firmware installed in the
instrument .
Upgrade Firmware, continued
Continued on next
page

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Update Firmware, con t inued
The procedure below details how to install the latest firmware update to the HDPQ.
Action... Result...
STEP 8:
After the downloaded file
HDPQ_Vx_x_x.hpk is installed
properly in the instrument, the
HP version should indicate the
version installed (note: x_x_x is
the version number).
The Instrument Status screen
displays the latest installed
version of firmware in the
instrument.
In this example the order is
displayed that the HP V2.1.3
is the latest firmware installed:
MP V2.1.1
OS V2.0.8
HP V2.1.3
BP 1.0.4
Note:
If the latest firmware version
you have installed does not
appear correctly in this
screen, try to reload the
update firmware. First, power
the instrument “OFF” and
back “ON” and repeat steps 1
through 8 of this procedure.
If you require additional product support, contact the Dranetz Customer Support Department .
Telephone: [phone] or 1-800-372-6832.