Draytek VigorAP 912C User manual

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VigorAP 912C
802.11ac Ceiling-mount Access
Point
Quick Start Guide
Guide Version: 1.0
Region: United Kingdom & Ireland
For updates and support, visit www.draytek.co.uk
October 2019 / Firmware V1.3.0
Note: Product specification is subject to continuous evolution which may
not always be reflected in current documentation. For the formal specification
and details of the supported features of your product, please refer
only to the web site at www.draytek.co.uk
Warranty
We warrant to the original end user (purchaser) that the access point will be free from any defects in
workmanship or materials for a period of two (2) years from the date of purchase from a DrayTek authorized
dealer in the UK/Ireland. Please keep your purchase receipt in a safe place as it serves as proof of date of
purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, we will, at our discretion, repair or replace the defective products
or components, without charge for either parts or labour, to whatever extent we deem necessary tore-store the
product to proper operating condition. Any replacement will consist of a new or re-manufactured functionally
equivalent product of equal value, and will be offered solely at our discretion. This warranty will not apply if the
product is modified, misused, tampered with, damaged by external factors, used with unapproved accessories or
subjected to abnormal working conditions. Warranty applies to hardware only, not software or firmware. Defects
which do not significantly affect the usability of the product will not be covered by the warranty. We reserve the
right to revise the manual and online documentation and to make changes from time to time in the contents
hereof without obligation to notify any person of such revision or changes.

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European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu, Taiwan
303
Product: VigorAP 912C
DrayTek Corp. declares that the radio equipment type VigorAP 912C is in compliance with the following
essential requirements and other relevant provisions of RED 2014/53/EU, ErP 2009/125/EC and RoHS
2015/863/EU, Electro-Magnetic Compatibility (EMC) Directive 2014/30/EU by complying with the
requirements set forth in EN55032/Class B, Low Voltage (LVD) Directive 2014/35/EU by complying with the
requirements set forth in EN62368.
Importer: SEG, 11 Capital Business Park, Borehamwood, Hertfordshire WD6 1GW.
The VigorAP 912C is designed for 2.4GHz and 5GHz WLAN network use in the UK & Ireland.
Join the UK mailing list
Users in the UK & Ireland can sign up to our mailing list which goes
out approximately 4 times per year with products news, updates,
hints & tips and offers. For details, please visit
www.draytek.co.uk/list
Firmware & Tools
Updates
Due to the continuous evolution of DrayTek technology and
emerging risks, router firmware updates may be issued.
Please consult the DrayTek web site for more information on
newest firmware, tools and documents: www.draytek.co.uk (For
UK/Ireland)
Regional and Network Compatibility
For all models, please check that you have been supplied with a device intended for your geographic region
and networks. Hardware and software varies by region, as well as local support and warranty services. To
be sure of compatibility and local support, ensure that you are buying the correct product through
authorized channels. The outside of the product’s box will state the region compatibility (e.g. “Applied
Region: UK”). If you are unsure, check with DrayTek or your supplier. The use of unofficial components (e.g.
PSUs) or adapting interfaces or the use of unauthorized software/firmware may cause malfunction,
product damage or personal danger and invalidates your warranty and access to support services.

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Declaration of Conformity
Hereby, DrayTek Corporation declares that the radio equipment type VigorAP 912C is in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.draytek.com.tw/ftp/VigorAP 912C/Document/CE/
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu County,
Taiwan 303
Product: VigorAP 912C
Frequency Information for Europe area:
2.4G WLAN
2412MHz - 2472 MHz, max. TX power: 19.98dBm
5G WLAN
5160MHz - 5340 MHz, max. TX power: 22 dBm ;
5480MHz - 5720 MHz, max. TX power: 27.13 dBm

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Ta ab bl le e o of f C Co on nt te en nt ts s
1. Package Contents ................................................................................................ 1
2. Product Layout ..................................................................................................... 2
3. Installation............................................................................................................. 3
3.1 Ceiling-mount Installation........................................................................................................... 3
3.2 Attaching VigorAP to the ceiling bracket .................................................................................... 4
3.3 Suspended ceiling (lightweight steel frame) .............................................................................. 5
3.4 Wall Mounting............................................................................................................................. 6
4. Connection and Configuration............................................................................ 7
4.1 Connecting Cables to the VigorAP............................................................................................. 7
4.2 Connect to a Vigor Router using AP Management .................................................................... 8
4.3 Initial Configuration..................................................................................................................... 9
4.3.1 Connected as a Mesh Node (in Mesh Network)........................................................... 9
4.3.2 Connected as an Access Point................................................................................... 10
Method 1 –Web Interface........................................................................................... 11
Method 2 –DrayTek Wireless app.............................................................................. 15
Keep up to date with our mailing list.................................................................... 16
Firmware Updates .................................................................................................. 16
Getting Help & Support.......................................................................................... 16

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1. . P Pa ac ck ka ag ge e C Co on nt te en nt ts s
VigorAP 912C Main Unit
Ceiling mount bracket &
T-Rail Mounting Kits
(Used for suspended ceiling)
Fixings and Screws
(for ceiling mounting)
RJ-45 Cable (Ethernet)
Screw set (for wall mounting)
UK-type power adapter
Quick Start Guide
Note
⚫Keep mounting accessories away from children.
⚫You should only use the supplied power supply (as shown
above). If you have lost or damaged any components or
accessories, obtain original DrayTek replacements only as
they are safety approved/tested and should ensure that your
unit operates correctly. Contents shown may vary.
⚫Remove the protective film from the access point before use
to ensure ventilation.
⚫The maximum power consumption is 10 Watt.

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2. . P Pr ro od du uc ct t L La ay yo ou ut t
LED
Status
Explanation
Blue LED
On
The VigorAP is starting up
Blinking
The VigorAP is ready and operating normally
Green LED
Blinking
System is in Mesh mode or Range Extender mode and
works normally
Orange LED
Blinking
The VigorAP is in TFTP or Firmware Recovery mode
Off
Off
VigorAP is turned off or not functioning
Interface
Explanation
Ethernet Port
Connects to LAN switch or router
Supports PoE power & Gigabit (1000BaseT).
Power Jack (DC IN)
Connector for a power adapter
Hole
Explanation
Factory Reset
Restores the unit back to factory default settings.
To use, insert a small item such as an unbent
paperclip into the hole. You will feel the button
inside depress gently. Hold it for 5 seconds.
The VigorAP will restart with the factory default
configuration and the LED will blink blue.
Status
LED
Factory
Reset
Ethernet
Port
Power Jack
(DC IN)

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3. . I In ns st ta al ll la at ti io on n
Your VigorAP can be fitted to walls or ceilings and with the cable entry being
from behind or from the side. Due to the optimized signal pattern, we do not
recommend placing the VigorAP horizontally on a desk or shelf. Run your cables
before you fit the VigorAP or bracket to the ceiling/wall.
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3. .1 1 C Ce ei il li in ng g- -m mo ou un nt t I In ns st ta al ll la at ti io on n
For a wooden ceiling, you can use self-tapping screws to fix the mounting
bracket without any other fixings. The screws go through the bracket and then
directly into the wood; no ‘wall-plug’ fixing needs to be used
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For ceilings made of
plasterboard, you can use the
self-tapping fixings. Hold the
bracket up to the ceiling to mark
the locations for the screw holes
with a pencil then set the
bracket aside.
Hammer the fixings lightly to
allow the sharp end to penetrate
the plaster and start the hole,
then gently screw the fixing into
the plasterboard with a manual,
not electric, screwdriver (seek
professional help if you are not
experienced with these fixings).
For solid ceilings (e.g. concrete) you will need to assess and provide appropriate
fixing hardware; this is not included with the product.
Warning: The screw set shown below is for wall mounting only. Do
not use it for ceilings as it may not provide adequate support.
With all types of fixing, during installation, always use appropriate
personal safety protection and check for visible or hidden hazards (cables,
joists, pipes) before drilling or fixing.
Consult a qualified installer if you are not experienced.

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3. .2 2 A At tt ta ac ch hi in ng g V Vi ig go or rA AP P t to o t th he e c ce ei il li in ng g b br ra ac ck ke et t
Install the supplied screws into the back of the AP. These special screws protrude
from the back of the AP, leaving a bayonet type fitting to attach to the bracket:
Lift the VigorAP up to the bracket and connect up the power and Ethernet cables.
Line up the fixing screws and gently rotate the AP in order that the bayonets
connect and ensure a comfortable fit into the slots.

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3. .3 3 S Su us sp pe en nd de ed d c ce ei il li in ng g ( (l li ig gh ht tw we ei ig gh ht t s st te ee el l f fr ra am me e) )
You cannot screw into ceiling tiles as they are weak and not suitable for bearing
loads. Your VigorAP is supplied with mounts (T-Rail brackets) which attach
directly to the metal grid (‘T-Rail’) of your suspended ceiling.
1. Choose one set of T-Rail mounts to suit the size (gauge) of your T-rail.
2. Fix the mounts into the underside of the VigorAP with the supplied
screws:
3. If a larger gap is required between the ceiling and the VigorAP, use the
extension pieces to extend the height of the brackets.
T-Rail Bracket
Extension Piece
T-Rail Bracket
Extension Piece