DSC Communique User manual

Communiqué Operation Manual • 1
The Communiqué Digital Telephone Station
1
23
4
5
Press the Security* and
Automation* keys to
access your security
system and any home
automation features,
respectively (optional: see
below).
Press and hold the Fire*,
Auxiliary* and Panic* to
send a Fire, Auxiliary or
Panic transmission to your
security monitoring station
(optional: see below).
Press the Clock key to view
the time and date, and your
alarm clock status.
1
Press the Redial key to dial the last
number from that station.
Use the Volume Up (^) and Down (v)
keys to scroll through infromation
presented on the LCD. To control
station volume levels, press the Volume
Up and Down keys while the sound you
wish to alter is activated. Pressing
these keys will also adjust the LCD
contrast when the telephone is in the
idle state.
Press the PGM key once to access
station programming and twice to
access system programming. Press
the PGM key to record any
programming changes you make to
your station or system-wide.
4
The handsfree microphone is
located here. This microphone
will pick up sounds when the
telephone is in the handsfree
mode.
The infrared receiver is
located under the dark plastic
window.
The Liquid Crystal Display
(LCD) provides system
status and will guide you
through system and station
programming via visual
prompts.
Station Keys
Press a Station key to
connect to another
telephone, intercom or door
station. The Station keys will
also represent the various
programming options
available in station and
system programming.
3
Line Keys
Press a Line key to gain
access to an outside line.
the Line keys are also used
to represent various
programming functions. In
addition, use the Line keys
in the background music
mode to record pre-
selected radio stations.
2
Feature Keys
Hold / Music - Press to place
an incoming call on hold or to
turn station background music
ON or OFF.
Speed Dial - Press to gain
access to directory of pre-
recorded telephone numbers.
All Page - Press to broadcast
an announcement to all internal
stations.
Room Monitor - Press to listen
in on another station which has
the room monitoring function
activated.
Conference Call - Press to
converse with more than one
stations or lines at once.
Do Not Disturb / Mute - Press
to prevent station interruptions
or to mute the Handsfree
microphone
Call Forward - Press to forward
incoming calls to another station
or outside number.
Message Center – Press to
receive station and system
mailbox messages.
Handsfree – Press to gain
access to an outside line or to
use the telephone without the
handset. Also, press to exit any
programming function or feature
and return to the idle state.
5
The handsfree speaker,
located underneath the
handset, will project sounds
when the telephone is in the
handsfree mode.
* These keys are used in conjunction with your home security equipment and must be programmed by your installer. You must
have a Communiqué Security Interface Card in order for these keys to function. Please ask your installer for more information.

2 • Communiqué Operation Manual
Getting Started
The following sections explain the basic features of the
Communiqué integrated telephone system. All instructions
are explained as experience from a Communiqué electronic
keyed telephone set.
If you have other telephones connected to your system via a
Dual Analog Interface unit, please refer to the section “Dual
Analog Interface Unit Options” on page 12 to verify which
functions will not be accessible from those telephones.
Before you begin to read the following instructions, refer to
the diagram on page 1 to familiarize yourself with the
Communiqué telephone.
The Idle State
When the telephone is unoccupied and is not performing any
functions, it is in the idle state. In the idle state, the display
will read...
WED 04/24 12:50A
(answering mode)
To return to the idle state, return the handset to its cradle and
press the Handsfree key until the time and date are shown on
the display.
All functions in this manual are described as accessed from a
telephone in its idle state.
Handling Calls – The Basics
The Handsfree Mode
Each Communiqué telephone has a key marked “Handsfree.”
Pressing this key when the telephone is in the idle state is
similar to lifting the handset. All sounds, however, will be
projected through the telephone speaker and your voice will
be transmitted by the Handsfree microphone.
The Handsfree key is also used to return the Communiqué
telephone to the idle state. You can exit any telephone
function by pressing the Handsfree key until the time and
date appear on the telephone display.
Gaining Access to a Line
To gain access to a outside telephone line, lift the handset
out of the cradle and press a Line key. To have the telephone
in the Handsfree mode, press a Line key without lifting the
handset.
If the Prime Line feature has been enabled for that telephone,
lifting the handset out of the cradle or pressing the Handsfree
key will automatically select a telephone line. Ask your
installer if Prime Line has been enabled for your telephones.
Once you have accessed an outside line, dial the desired
telephone number. To release the line, place the handset
back into the cradle or press the Handsfree key if speaking in
the Handsfree mode.
Answering an Outside Call
To answer an incoming call, either lift the handset, press the
Handsfree key or press the flashing Line key corresponding
to that of the incoming call.
Placing an Internal Call
To make a call from one internal station to another, press the
corresponding Station key. Both parties will hear two short
beeps indicating that the connection has been made. The
display will show the name of the station to which you have
connected. A conversation may now take place between the
two internal stations.
Viewing Station Labels
A directory of all station labels can be viewed before making
a call to another internal station. To use this feature, press “I”
([4]) from the idle state. The display will read...
Internal Station
Directory
Press each of the Station keys one after the other to view all
of the station labels. When you have found the station you
wish to connect to, press that Station key a second time to
make the connection.
To view the station number and label of the station you are at,
press “N” ([6]).
Terminating a Call
To terminate a call, whether internal or external, place the
handset back into the cradle, or press the Handsfree key if
the telephone is in the handsfree mode. Performing either of
these functions will return the telephone to its idle state.
Holding Calls
All outside calls can be placed in a temporary waiting state if
someone is momentarily unavailable to speak to the caller.
Calls can be put on hold two different ways: a system-wide
hold, where the call can be retrieved from any telephone on
the system, and an exclusive hold, where the call can only be
retrieved by the station which put it on hold.
System-Wide Hold
While connected to an external line, press the Hold key once
and the caller will be placed on hold. The corresponding Line
key will flash quickly at the station that initiated the hold and
will flash slowly at all other stations. The call can be retrieved
from any other station by pressing the corresponding Line key.
Exclusive Hold
While connected to an external line, press the Hold key twice
and the caller will be placed on exclusive hold. The
corresponding Line key will begin to flash slowly at the station
that initiated the hold and will be lit solid at all other stations.
This call can only be retrieved from hold at the station that
initiated the hold by pressing the corresponding line key.
Hold Recall
If an outside call put on hold is not retrieved after a set period
of time, the station telephone at which the hold was initiated
will begin to ring. If the line is not answered at that station
within a set period of time, all telephones on the system will
begin to ring and the corresponding Line key will begin to
flash slowly as if it were an new incoming call.

Communiqué Operation Manual • 3
Answering Call Waiting
Call waiting can only be enabled by your local telephone
company. When the call waiting signal is heard, you can
answer the new call by pressing the PGM key. The PGM key
is used in this fashion whenever an added telephone service
requires you to “flash” the line.
Directing Calls to Another Station
Call Transfer
This feature allows you to transfer the outside call to another
station.
To transfer an outside call, press the Station key
corresponding to the Station to which you wish to transfer the
call. The internal connection between the two stations will be
made and the caller will automatically be placed on hold. You
may now announce to the transfer recipient that they are
about to receive a call. When this announcement is complete,
return the handset to its cradle or press the Handsfree key (if
speaking in the Handsfree mode) and the call will be
transferred to another station.
Transfer Recall
If the transferred call is not answered within a given period, or
if the transfer recipient is busy, his or her telephone will stop
ringing and the call will be transferred back to the original
party. If the call is not answered at the original station, all
phones on the system will begin to ring and the
corresponding Line key will begin to flash slowly as if it were
a new incoming call.
Mailbox Transfer
To transfer a caller to a station mailbox, press the
corresponding station key while connected to the call, then
press the Message Center key and hang up. The caller will
automatically be transferred to the appropriate station’s
mailbox.
To transfer an external caller to the system mailbox, press the
Message Center key and then hang up.
Redial
To automatically redial the last number dialed at that
telephone, press the Redial key.
If the Redial key is pressed before gaining access to a line,
the line that the last call was dialed out from will automatically
be selected. To perform a redial using a different line, you
must first select a specific line before pressing the Redial
key.
Auto Redial
Activating the auto redial feature will allow you to have your
telephone continuously redial a busy number for a
programmed number of times or until a connection is made.
When a busy signal is heard, press the Redial key. The
telephone will proceed to dial the selected number
continuously. The display will show the number of dialing
attempts as they are performed along with the number being
dialed...
Redials = 02
5551212
To program the number of redial attempts, please refer to
“Programming Redial Attempts and Message Center Rings”
in System Programming.
In order for the auto redial feature to function
properly, any other auto redial service provided by
your local telephone company must not be
activated.
Establishing Multiple-Party Calls
The Communiqué offers several ways, through the group
listening and conference call features, to facilitate multiple-
party conversations.
Group Listen
The group listening feature activates the Handsfree speaker
while the Handset is out of the cradle so that the conversation
can be heard by more than one person.
To enable group listening when connected to an outside
caller, or someone calling from another station, press the
Handsfree key while the Handset is out of its cradle. The key
will flash slowly to indicate that the telephone is in the group
listen mode. Since the Handsfree microphone is not activated
during group listening, you must speak through the handset
in order to be heard by the connected party.
Conference Call
The conference call feature allows you to establish a three-
party call from any Communiqué telephone.
To activate the conference call feature, press the Conference
key while connected to an internal or external party. This will
automatically put the party on hold. Connect to a second
party by pressing the corresponding Station key or calling
them on an outside line. When the connection to the second
party has been established, press the Conference key again.
All three parties will now be connected.
When a conference call has been established, the
Conference key will be ON and the display will indicate the
two other parties involved in the conference. For example, if
you are in conference with Line 1 and Station 20, the
telephone display will indicate the other two parties as
follows...
Station 20
Line 1
Disconnecting One Party
To disconnect one conference call party and remain
connected to the other, press the Line or Station key
corresponding to the party you wish to remain connected to.
The other party will automatically be disconnected.
Placing a Conference Call on Hold
To place one party involved in a conference call on hold,
press the Hold key. The Hold key and the Conference key will
begin to flash slowly and internal dial tone will be heard.
Press the Line or Station key corresponding to the party you
wish to remain connected to. The Conference key will turn
OFF and the Hold key will continue to flash slowly. The other
party will be put on hold from the conference call.
To bring the party on hold back in to the conference call,
press the Conference key.

4 • Communiqué Operation Manual
Handling Busy Lines
The Communiqué can notify you when a busy line becomes
free via the following features:
Line Callback
This feature allows for your station to be notified when a
previously busy line becomes free. When busy tone is heard
on a desired line, press “C” ([2]) and then hang up. Your
Station is free to perform other functions. When the line
becomes free, the system will notify your Station by calling
you back with an extended ring. When the callback is
answered, you will hear the dial tone of the selected Line and
will be able to place your call. If the callback is not answered
after eight extended rings, the request will be canceled and
the Line will be released.
Line Camp-On
“Camping-on” a line means that you will have priority over
those stations which are waiting for a line callback. When
busy tone is heard on a particular line, press “C” ([2]) as you
would with line callback, but do not hang up the telephone.
Waiting with your telephone off-hook will ensure that your call
priority is preserved. When the line becomes free, your
Station will automatically seize the line and dial tone will be
heard.
Speed Dial Camp-On
If you wish to select a speed dial number before camping-on
a busy line, you must first select the speed dial entry from
your directory. Once having selected the number, press a
Line key. When a busy tone is heard, follow the line camp-on
steps as outlined above. The Speed Dial key will flash slowly
and the display will read…
Spd Dial Campon
Line X
When the Line becomes free, your station will automatically
seize the Line and dial out the Speed Dial number.
Redial Camp-On
In addition to selecting a speed dial number, you can also
select to redial the last number dialed from your telephone
when a busy line becomes free. To initiate a redial camp-on,
you must first press the Redial key before following the line
camp-on steps as outlined above. The Speed Dial key will
flash slowly and the display will read…
Redial Camp-On
Line X
When the Line becomes free, your station will automatically
seize the line and redial the last number dialed.
Call Forwarding
Station Call Forwarding
This feature allows the user to forward all calls from one
station to another, or to the message centre. To activate call
forwarding, press the Call Forward key once. The
corresponding Station key will begin to flash quickly,
indicating that the station is about to have its calls forwarded
to another location. The display will read...
Call Forward To:
NONE
Press the Message Center key or another Station key
depending on where you wish to have all the calls forwarded.
The key will start flashing slowly and the display will read...
Call Forward To:
Station XX
...if the call is forwarded to a station or
Call Forward To:
Message Center
...if the call is forwarded to the Message Center.
When the user presses the Handsfree key to return to the idle
state, the Call Forward key will now flash slowly to indicate
that the station is in the call forward mode.
To deactivate station call forwarding, press the quickly
flashing Station key. The display will read...
Call Forward To:
NONE
To return to the Idle State, press the Handsfree key. The Call
Forward key will turn OFF.
Line and Door Station (Off-Premise) Call
Forwarding
This feature allows any of the eight Communiqué Lines as
well as any Door Station to be forwarded to an off-premise
phone number.
If a call comes in on a line that is forwarded to an off-premise
number, the Communiqué will search the system for an
available line. When a line is found, the system will seize the
line and automatically dial the off-premise telephone number.
If there are no available lines, the incoming call will be routed
to the Message Center.
If a door bell is pressed at a door station that is forwarded to
an off-premise number, the Communiqué will follow the same
line searching pattern as indicated above. If a line is found and
the call is answered at the off-premise location, the “Door
Station Forward” greeting will be heard (see “Record System
and Station Greeting” in System Programming). The user at
the off-premise location must enter [Q] followed by the remote
access code (if necessary) in order to be connected to the
door station. Once connected to the door station, a two way
conversation can take place. If an electronic door strike has
been installed at the door station, it can be activated from the
remote location by pressing [Q] [7] (see “Remote Access
Features” on page 13). If there are no available lines when the
door bell is pressed, the connection will be terminated.

Communiqué Operation Manual • 5
To turn off-premise call forwarding ON or OFF, press the Call
Forward key twice. The display will read...
Update Line and
Door STA CFWD
All Line and Station keys corresponding to lines and door
stations that have programmed off-premise phone numbers
will flash. If the key is flashing slowly, call forwarding is OFF.
If the key is flashing quickly, call forwarding is ON. To view
the off-premise call forwarding phone numbers, press each
of the flashing keys. To activate off-premise call forwarding
for a particular line or door station, press the corresponding
slowly flashing key. The key will begin to flash quickly and the
display will read...
Call Forward ON
555-1234
To turn call forwarding OFF, press the key again. The key will
begin to flash slowly and the display will read...
Call Forward OFF
555-1234
If off-premise call forwarding feature has been activated, the
display will indicate the following when the telephone is
returned to the idle state:
WED 02/28 02:30P
Call FWD Active
The off-premise phone numbers must be
programmed in the “Programming Call Forwarding
Numbers” section in System Programming.
Broadcasting an Announcement
All Page
The all page feature is used when an announcement is to be
broadcasted to all internal stations. To perform an all page,
press the All Page key once. The display will read...
All Page
Make an announcement through the handset or the
Handsfree microphone. When the announcement is finished,
place the handset back in the cradle or press the Handsfree
key (if using the Handsfree mode) to end the page.
“Meet-Me” Page
An All Page can be answered at any station by pressing the
All Page key. By doing so, a private conversation can thus
take place. The display will indicate the station of the
connected party. The display will read...
Meet-Me Page
Station XX
Line Status
The system administrator can obtain the status of any active
line, including the number dialed out on the line and the time
at which it became active. The system administrator can also
terminate a call or engage in a conference call on the outside
line using this feature.
From the idle state, press “S” ([7]). The display may prompt
you to enter your system Personal Identification Number. If
the correct PIN is entered, or if no PIN is required, the display
will read...
Line Status
Select Line
The Line keys corresponding to all active lines will be ON. If a
lit Line key is pressed, the status of that active line will be
presented. The display will read...
OC STA 10 12:00P
555-1234
...for an outgoing call or
IC STA 10 12:00P
555-1234
...for an incoming call
While viewing the status of an active line, press “C” ([2]) to
engage in a conference call on that line. The two parties
involved in the conference will appear on the display as
follows...
Station 10
Line 1
Press the [#] key to terminate the call when viewing the status
of an active line.
Room Monitoring
The Room Monitoring feature is used to listen in on another
internal station, such as for baby monitoring or for helping to
determine the cause of an alarm. The monitoring party will
not be heard by the station being monitored. A two-way
conversation can take place any time during a Room Monitor
by pressing “T” ([8]).
The station being monitored must be in the idle
state in order for a two-way conversation to begin.
To monitor a station, press the Room Monitor key. The
display may prompt you for the room monitor PIN, if
programmed. If the Room Monitor PIN is entered correctly, or
if no PIN is required, the display will read...
Select Station
To Monitor
Press the Station key of the station you wish to monitor. The
display will read...
Monitoring
Station XX
...if monitoring is allowed at that station or
Monitoring Not
Allowed
...if monitoring is not allowed at that station
The room monitoring feature can be enabled for
each station in System Programming.

6 • Communiqué Operation Manual
Recording
This feature allows the user to record a conversation. When a
Communiqué user is connected to another party – whether
internal or external – press the Room Monitor key to begin
recording. The Room Monitor key will begin to flash quickly.
The audible prompt “Recording” will be heard (if enabled by
your installer) by both parties followed by a tone. After the
tone, the conversation will begin to be recorded. The
recorded conversation will be stored in the system mailbox.
To stop recording, press the quickly flashing Room Monitor
key again. The present conversation can still occur but the
message center will be released.
If the Message Center is filled to capacity or in use when the
Room Monitor key is pressed, an error tone will be emitted
and the conversation will continue without interruption.
If the recording limit has been reached when a conversation
is being recorded, the connected parties will hear the
following voice prompting message if enabled:
“The recording limit has been reached.”
The quickly flashing Room Monitor key will stop flashing and
the conversation will continue between the connected parties.
If a station does not have the ability to use the record option,
and the Room Monitor key is pressed during a conversation,
the keypress will be ignored. For more information regarding
call recording, please consult your installer.
Call Display Log
This feature is designed to store the call display information
for every incoming call to the Communiqué. Up to 100 calls
will be stored in chronological order in a buffer local to each
line. To access the call display log, press “L” ([5]) from the
idle state. All lines with call display information will be lit and
the display will read…
Call Display Log
Select a Line
To view the call display information for any line, press the
corresponding lit Line key. If Line 1 is pressed, the key will
begin to flash slowly and the display will read…
Line 1
10 Call(s)
If a line key that has no calls logged on it is pressed, the
display will read…
Call Display Log
Empty
After a lit Line key has been pressed, the call display
information for each logged call on the chosen line may be
viewed by pressing the Volume Up and Down keys.
When the user has scrolled to a desired entry, press the
key to view the time and date of the call. To return to the
previous display, press the key again.
To delete a call log entry, scroll to the desired call and press “D”
([3]).
When the limit of 100 stored calls is reached, new calls ringing
in on a particular line will be logged while the oldest calls will be
deleted.
Security and Automation Keys (Optional)
These keys will only function if the Communiqué
Security Interface Card is installed on your system.
Please ask your installer for more information
regarding this aspect of the Communiqué system.
Pressing the Security and Automation keys will provide
access to your security system and any home automation
features on your system. Once one of these keys is pressed,
voice prompting messages will guide you through their use.
Security and automation feature keys can also be
programmed to gain single-button access to your security
system and automation devices.
For complete instructions regarding the programming and
use of the Security and Automation keys and the additional
feature keys, please refer to the Communiqué Security
Interface Card Instruction Manual.
Emergency Keys – Fire, Auxiliary and
Panic (Optional)
These keys will only function if the Communiqué
Security Interface Card is installed on your system
and if they have been enabled by your installer.
Please ask your installer for more information
regarding this aspect of the Communiqué system.
The Fire, Auxiliary and Panic keys are designed for use with
your home security system. Press and hold one of these keys
to send either a fire, auxiliary or panic transmission to your
monitoring station. Please ask your installer for more
information regarding these keys.

Communiqué Operation Manual • 7
The message center is a vital part of the Communiqué
telephone system. It acts as a mailbox for all telephone
messages left by callers when the system or station is either
busy or unanswered. The following section explains the
message center in detail, including viewing message center
status, changing options, retrieving messages and
transferring them to other stations.
An incoming call, whether answered by the system mailbox
or transferred to an individual station mailbox, will be greeted
by a prerecorded message. For instructions on how to record
system and station greetings, please refer to the System and
Station Programming sections in this manual.
Message Center Status
To view the message center status, press the Message
Center key. The number of system messages and the
messages for that station will be displayed as follows:
System MSG = X
Private MSG = X
Retrieving Messages
To retrieve any messages, lift the handset or press the
Handsfree key and press the Message Center key. The
display will read...
Message Center
The Station keys represent the status of all personal station
mailboxes and the Message Center key represents the
system mailbox status. All keys corresponding to mailboxes
with messages will be ON. If messages are waiting at the
station which entered the Message Center, the
corresponding Station key will be flashing quickly.
To access the mailbox options for any mailbox, press the
corresponding Station key or the Message Center key for
system messages. The display might ask you for a Personal
Identification Number (PIN), if required. If the correct PIN is
entered, or if no PIN is required the display will read...
Messages = X
Along with this display message, the following audible
message will be heard:
Total messages, X. To listen to a message, press “L.”
To erase the message, press “E.” To pause the
message playback, press “P.” To continue from pause,
press “C.” To back up five seconds, press “B.” To
repeat this help menu, press “H.”
The messages will now begin to play in the order in which
they were recorded. The display will read...
04:09P WED 02/28
#=Quit P=Pause
The time and date of each message will be displayed during
each playback and will be announced at the end of the
message. After all of the messages have finished playing, or
the [#] key is pressed during the message playback, the
display will read...
MSG XXofXX OLD
...if the message has already been listened to or
MSG XXofXX NEW
...if the message has not yet been listened to.
To repeat the messages, press “L”; to erase the messages,
press “E”. Press the Handsfree key to exit the Message
Center and return to the idle state. If there are any messages
in the any of the mailboxes, the Message Center key will flash
quickly.
Redialing
In order for this feature to work, Call Display must
be enabled by your local telephone company for the
line on which the message was received.
If a message was received on a line which is enabled to
receive call display information, the caller’s telephone number
will appear on the display. Press the Redial key after listening
to the message to immediately return the call.
A redial cannot take place during the message
playback.
Once having accessed the message center from a station
phone, scroll through the available messages using the
Volume Up and Volume Down keys until the number to be
redialed is located.
MSG XXofXX OLD
5551234
To dial this number, press the Redial key. The display will
read...
Select a Line
Press the Line key to select an outside line; the number will
be automatically dialed.
The Message Center

8 • Communiqué Operation Manual
Memo Messages
A memo message is a message which can be prerecorded
and then sent out to one or more internal stations. To record
a memo message, enter the message center and press “M”
([6]). The display will read…
Memo Message
No Memo Recorded
If there is a memo message already recorded, it must be
erased before a new message can be recorded. The display
will read…
Current Memo
must be deleted
To delete the old memo message, press “D” ([3]).
To record a memo message, press “R” ([7]). The display will
read…
Memo Message
REC PGM=STOP
After the tone, record the memo message. When the
recording is complete, press the PGM key. The memo
message will begin to play back through the Handsfree
speaker and the display will read…
Memo Message
Playing PGM=STOP
After the message has finished playing back, the display will
indicate a successful recording with the following display
message…
Memo Message
Memo Recorded
To select the station(s) to which the memo message is to be
sent, press the corresponding Station key(s). When selected,
the key will flash quickly. To cancel a Station from receiving
the memo message, press the quickly flashing Station key; it
will turn OFF. When the desired stations have been selected,
press the Handsfree key to send the message.
Transferring Messages
Messages can be transferred to other internal stations.
A transfer cannot take place during the message
playback.
Once having accessed the message center from a station
phone, scroll through the available messages using the
Volume Up and Volume Down keys until the message to be
transferred is located. To transfer the message, press “T”
([8]). The display will read...
DSS/MSG to XFER
# to Cancel
Press the Station key corresponding to the station you wish to
transfer the message to or press the Message Center key to
transfer the message to the system mailbox and then return
the handset to its cradle or press the Handsfree key.
Transferring Mailbox Messages to
Multiple Stations
In order to transfer a mailbox message to more than one
station, it must be converted into a memo message. From the
message centre, scroll to the message you wish to transfer
using the Volume Up and Volume Down keys. The display will
read…
MSG XXofXX OLD
Press “T” ([8]). The display will read…
DSS/MSG to XFER
# to Cancel
The selected message must be transferred back to the station
mailbox you are at in order to convert it into a memo message.
For example, if you are at station 10, press the Station 10 key
to transfer the selected message to your station.
If there is a memo message already recorded, it
must be deleted. See “Memo Messages” in this
section.
The new selected message will now be saved as a memo
message and the display will show the new mailbox status.
The memo message may now be transferred to the desired
mailbox(es). Enter the message center and press “M”
followed by the Station key(s) corresponding to the stations
you wish the message to be transferred to. Press the
Handsfree key to finish.
Call Intercept
When an outside caller is leaving a message in the message
center, the call can be intercepted at any telephone station
on the system.
To intercept a call, lift the handset or press the Handsfree key
while the caller is leaving a message. Next, press the
Message Center key. The portion of the message which the
caller began to record will be erased.
Ensure that the telephone you are using has access to the
telephone line which the caller is on. If a call cannot be
intercepted, the display will read...
Message Center
is Busy

Communiqué Operation Manual • 9
The Communiqué offers ways to establish privacy while the
telephones are activated or in the idle state. These features
are either for individual stations or for establishing system-
wide privacy.
Microphone Mute
This feature will render a station’s Handsfree microphone
mute while the telephone is in use. To turn the station
microphone mute function ON or OFF, the telephone must be
active – with the handset out of its cradle or the Handsfree or
a Line key pressed. Press the DND/Mute key. When the
microphone mute function is activated, the DND/Mute key will
be lit solid.
Do Not Disturb
The Do Not Disturb feature will prevent a station from receiving
any disturbances. To turn this feature ON or OFF, press the
DND/Mute key when the telephone is not in use; when the
feature is activated, the DND/Mute key will flash quickly.
An internal caller will be greeted by a busy signal; the person
can select to leave a message by pressing the Message
Center key. When outside callers reach a station in the Do
Not Disturb mode, they will be greeted by ringing. The call
will remain unanswered and the caller will be directed to the
message center.
Call Screening
This feature allows you to listen to a caller’s voice message
as it is being recorded. You may decide whether to speak
with the caller or to let them finish recording the message.
An unanswered incoming call will be directed to the message
center where the caller may leave a message. At every
station with call screening activated, the caller leaving a
message will be broadcasted through the Handsfree speaker
and the display will read...
Press Message
Key to Talk
Press the Message Center key to talk to the caller at any time
during the message recording. When this key is pressed, the
portion of the message which the caller began to record will
be erased.
To activate call screening, enter the message center and
press “S” ([7]). The display will read...
Screen OFF 6 = ON
Select Mailbox
Station keys 10 through 33 will be ON along with the
Message Center key. Press the Station keys corresponding to
the stations for which you wish to activate call screening. To
select the system mailbox, press the Message Center key.
The keys will flash quickly when it has been selected.
To enable call screening for the selected mailboxes, press
[6]. To disable call screening, press [6] again.
If a station PIN is required to activate the call screening
function for a particular station, the display will prompt you to
enter the number. If the correct PIN is entered, call screening
will be turned ON or OFF accordingly.
If call screening is turned ON, the Message Center key will
flash slowly when the keyset is in the idle state.
Answering Modes
The Communiqué has three different answering modes:
Normal, Night Sentry, and Automated Attendant.
Call display information will not be displayed when
an incoming call is answered in the night sentry or
auto attendant modes.
Normal
In the normal answering mode, an incoming call will ring at all
stations having access to that line. If the call is not answered
after a programmed number of rings, the message center will
answer the call and prompt the caller to leave a message. If
the appropriate message center options are enabled, this
message will then be routed to a specific mailbox (please ask
your installer for more details).
Night Sentry
In the night sentry answering mode, the caller will be
prompted to enter a security code. The phones will not ring
unless a valid night sentry code is entered by the caller. If a
valid code is entered, all phones having access to that line
will ring and the name associated with the code will appear
on the display. The display will read...
Line 1, Call From
John
If an invalid code is entered, the caller will be routed to
system mailbox. If a valid night sentry code is entered, but
the call is not answered after the programmed number of
rings, the caller will be routed to the mailbox associated with
that code (see “Programming Night Sentry Codes” in System
Programming).
Automated Attendant
In the automated attendant answering mode, the message
center will prompt the caller to enter the station number
belonging to the person they wish to be connected to. When
the desired station number has been entered, all phones
having access to that line will begin to ring and the display
will indicate who the call is for. The display will read...
Line 1, Call For
Station xx
If the call is not answered, it will be routed to the personal
mailbox of the indicated station.
If the station number of the desired party is not known, all
phones having access to that line will begin to ring and the
display will read...
Line 1, Call For
Any Station
Establishing Privacy

10 • Communiqué Operation Manual
If the call is not answered, it will be routed to the system
mailbox by the message center after a programmed number
of rings.
Alternating Between Answering Modes
To change answering modes, press the [Q] key when the
phone is in the idle state. The display may prompt you for
your system PIN. If the correct PIN is entered, or if no PIN is
required, the display will read...
System Mode:
(current mode)
Station keys 10 through 12 will be lit and the key that represents
the current system answering mode will be flashing slowly.
The user may scroll through the three answering modes by
pressing each of the lit station keys. When the desired mode
appears on the display, press the Handsfree key to select
that mode and to return to the idle state. The selected
answering mode will appear on the second line of the display.
If the Normal answering mode is selected, the second line of
the display will be blank.
If off-premise call forwarding is enabled, the answering mode
shown on the second line of the display in the idle state will
be overridden. The display will read...
SUN 01/01 12:00P
Call FWD Active
If the night sentry mode is selected but there are no night
sentry codes programmed, the display will indicate this to the
user before switching to that mode. The display will read...
No Night Sentry
Codes Programmed