DSG IP870 User manual

IP870
Operation Manual
Voice Communication for Free
DSG Technology, Inc.
www.dsgtechnology.com
03IP87ME.A

Chapter 1. Understanding Your IP870
 A Brief Overview
No Computer Needed
User-Friendly Interface
Main Features
 Device-to-Device Mode
Device-to-Phone Mode
 Free Online Upgrade
Chapter 2. Installing Your IP870
Package Contents
Installing Your IP870
 Basic Requirements to Use IP870

Chapter 3. IP870 Configuration Mode
Entering Configuration Mode
Structure of Configuration Mode
Using Phone Keypad to Configure IP870
Browsing the Menu
Selecting Between Fixed Values
Editing the Data of an Option
Using Buttons to Configure IP870
Browsing the Menu
Selecting Between Fixed Values
Editing the Data of an Option
Basic Setup
ITSP Setup
System Setup
Open to Public
Edit Your IP Phone Book
TABLE OF CONTENTS
Table of Contents

Chapter 4. Making Internet Calls
 Making an Device-to-Device Call
Making an Device-to-Phone Call
How to Use Your IP Phone Book
Monitoring the Status of IP870
To End an Internet Call
Chapter 5. Upgrading Your IP870
Upgrade Notification
Restoring Original Version
Chapter 6. How to Get an ITSP Account
Checking Your Account Balance
Chapter 7. How to Setup IP870 in NAT Environment
 Setup Your IP870
Telnet Your IP870
Telnet Setting Items
Enable NAT Function
Assign TCP & UDP Port Index
Exit Telnet
Port Mapping
Chapter 8. Telephone Features
Volume
Redial
Speaker
Mute
Flash
Speed Dial
Appendix A. Technical Specifications
Appendix B. Troubleshooting
Table of Contents

Understanding Your IP870
Congratulations! You have selected the world's most future-proof Internet Telephony
product.
CHAPTER 1
IP870 is an innovative and standards compliant Voice over Internet Protocol (VoIP)
solution for corporations and individuals. IP870 allows various connection modes such as
IP870-to-IP870, IP870-to-IPStar, IP870-to-InterStar, IP870-to-InterPhone and IP870-to-
Phone via Internet or other TCP/IP networks.
You start saving big budgets by owning an IP870 today! Better yet, thanks to DSG's
JustDialIt technology, your receiver end does not need another IP870 to enjoy this
advanced VoIP technology. Your long-distance and international call charges will
disappear with this extraordinary device. It is the first Ethernet phone device that offers
full duplex, supreme quality and low latency voice conversation via Internet/Intranet at
extra-low charges.
Understanding Your IP870 1-1

A Brief Overview
1-2 IP870 Operation Manual
In the past, real-time voice information is sent over the Public Switched Telephone
Network (PSTN). With the Circuit-switched technology, every call takes up a dedicated
bandwidth. End-to-end calls are established on the basis of a sequence of dialed digits,
and the PSTN dedicates a physical path between callers. Although the telephone
equipment establishes the call path at the beginning of the call, the path may change
between calls, but not during any specific call.
In comparison with a PSTN, an Internet Protocol (IP) network has a packet-switched
architecture. Devices transmit data in packets, and the path from end to end can vary
within an established session. In addition to data, packets also contain addressing
information, which routing devices used to send information to its destination. Routing
devices maintain tables which instruct them how to direct packets. As networking
environments change, routing devices are updated with dynamic protocols.
A Brief Overview
Traditionally, the PSTN was the only network supporting voice communication. With an
IP870, voice traffic can be sent over IP-based packet-switched networks!
IP870 possesses its own processor and network interface; it works intelligently! Simply
enter the Internet access information into your IP870, then you are ready to talk as long as
you wish via Internet. All of the communication cost will be eliminated except a local
Internet connection charge.
No Computer Needed
With a back-lit LCD display and five buttons, IP870 is extremely easy to use and to
configure. Smart setup program makes your IP870 ready to go in three minutes. You can
clearly monitor all the system status from the LCD panel.
User - Friendly Interface

Main Features
Understanding Your IP870 1-3
IP870 is an amazing electronic device being made. In addition to Device-to-Device
Mode, the unparalleled IP870-to-Phone Mode greatly enhance the capability of voice
communication by using Internet or TCP/IP networks. IP870 users can save significantly
on long-distance and international call charges with these features.
Main Features
If the party you wish to call is equipped with an IP870 or other DSG VoIP devices like
IPStar, InterStar, InterPhone or IP770, you may enter the Device ID directly and talk to
the remote device owner instantly.
Every DSG VoIP Device has a unique ID number. Make sure that your receiving user is
already online, simply dial the ID number of the receiving device and you will be
automatically connected. Or you may use IP Phone Book to call the receiving party with
user-defined codes.
Device-to-Device Mode
Backward Button
Downward Button
Flash Button (Start/Stop/Setting)
Upward Button
Forward Button
IP870
REDIAL
MUTE
FLASH
PROGRAM
MEMORY
VOLUME
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UbiquitousCommunications
Backedbytheproven technology of DSG
IP870
REDIAL
MUTE
FLASH
PROGRAM
MEMORY
VOLUME
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UbiquitousCommunications
Backedbytheproven technology of DSG

With great interoperability, IP870 is capable of connecting to other Internet Telephony
products like IP2000 Gateways*. With an active Internet Telephony Service Provider*
(ITSP) account or Device ID Account, you can call all the covered areas with ultra low
rates. In this mode, the receiver end does not need an IP870.
Device-to-Phone Mode
Main Features
1-4 IP870 Operation Manual
Note: An Internet Telephony Gateway is a gate between Internet and PSTN (Public
Switched Telephone Network). The Internet Telephony Gateway enables callers using
Internet to talk to regular phone users without traditional telecommunication services.
Note: To use Device-to-Phone Mode, callers must apply an active ITSP account number
from DSG compatible ITSPs. Please check www.dsgtechnology.com and refer to
Chapter 6 How to Get an ITSP Account for further information.
The design of IP870 is extremely flexible. More and more selections and options will be
added into your IP870 via the online upgrade function. You are guaranteed to enjoy the
latest Internet Telephony technologies at no cost.
Free Online Upgrade
PSTN
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0
*
#
Destination PhoneVoIP Gateway
IP870
REDIAL
MUTE
FLASH
PROGRAM
MEMORY
VOLUME
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UbiquitousCommunications
Backedbythe proven technology of DSG

Installing Your IP870
Connecting IP870 is as simple as connecting a regular telephone.
CHAPTER 2
In your IP870 package, you will find:
• An IP870
• A quick start guide
• A warranty card
• A 12V/1A DC power adapter
• An RJ-45 network cable
Package Contents
Installing Your IP870 2-1

As shown in the following graph, connecting IP870 is as simple as connecting a
telephone.
Installing Your IP870
1. Plug one end of the network cable in the Ethernet hub.
2. Plug the other end of the network cable in the RJ45 jack labeled LAN on your
IP870.
3. Plug power adapter into an electrical outlet.
4. Plug the DC adapter connector into IP870 power socket labeled DC 12V.
To install the IP870
Installing Your IP870
2-2 IP870 Operation Manual
DC 12V LAN
Wall Power Socket
TCP/IP Network
AC/DC Adaptor
Internet / Intranet

IP870 00:00:00
After turning the power on, you will see
IP870 's LCD screen shows:
After the system checking process, you
will see IP870 's LCD screen shows:
You can pick up your telephone handset at this stage. If you hear a ready tone that means
you have successfully completed the installation.
En
j
o
y
the best
Please check the following list in order to make an Internet call through your IP870.
• An active Internet connection
Your Internet IP address
Your Gateway IP address
Subnet Mask of your Internet environment
If you are a PPPoE client
User name
Password
• An 110/230V electrical outlet
Basic Requirements to Use IP870
Installing Your IP870
Installing Your IP870 2-3
Note: If you see the "@" symbol flashing that means your IP870 has not successfully
connected to the Internet. Please prefer to Chapter 3 IP870 Configuration Mode.
If you have a static IP
DSG IP870
S
y
st e m Check...

IP870 Configuration Mode
With our smart configuration program, your IP870 is ready to use in three minutes!
CHAPTER 3
Press and hold IP870 for 2 seconds. IP870 will switch to Configuration Mode and
display IP TYPE:
Entering Configuration Mode
IP TYPE tTYPETyT
000.000.000.000
IP870 Configuration Mode 3-1

Structure of Configuration Mode
3-2 IP870 Operation Manual
Structure of Configuration Mode
DOWNLOAD NOW
EXIT
RESTORE
IP TYPE
OPEN TO PUBLIC
IP PHONE BOOK
ITSP SETUP
SYSTEM SETUP
EXIT SETUP
EXIT TO MAIN
LONG DIST CODE
INT'L CODE
COUNTRY CODE
YOUR PHONE NO
ITSP ACCOUNT
PPPoE PASSWORD
PPPoE ID
STATIC
DHCP
PPPoE
SUBNET MASK
GATEWAY IP
STATIC IP
DEVICE ID
VOICE DELAY
MAC ADDRESS
DNS ADDRESS
EMAIL ADDRESS
PLAY VOLUME
BACKLIGHT
SYSTEM CLOCK
AUTO UPGRADE
EXIT TO MAIN
TELNET PASSWD

Using Phone Keypad to Configure IP870
Using Phone Keypad to Configure IP870
To configure your IP870, use the keypad on IP870 to scroll the menu and to input the
necessary information as below:
Browsing the Menu
Selecting Between Fixed Values
back to the previous option
go to the next option
select the option or enter the editing mode
back to the previous value
go to the next value
save the setting and leave the editing mode
IP870 Configuration Mode 3-3

Using Buttons to Configure IP870
Using Buttons to Configure IP870
The functions of five buttons on IP870 are described as following:
Browsing the Menu
Editing the Data of an Option
Tips: Performing hook-flash (momentarily depressing the hook-switch) will save the
current setting and escape to upper menu level.
back to the previous option
go to the next option
select the option or enter the editing mode
3-4 IP870 Operation Manual
backspace and
delete the character
add a space
Key Characters
1 ~ ! # $ % ^ & * ( ) _
+ : " < > ? - =; ' /
2 a b c A B C
3 d e f D E F
4 g h i G H I
5 j k l J K L
6 m n o M N O
7 p q r s P Q R S
8 t u v T U V
9 w x y z W X Y Z
0 . , @
*
#

Using Buttons to Configure IP870
Selecting Between Fixed Values
Editing the Data of an Option
back to the previous value
go to the next value
save the setting and leave the editing mode
data input (scroll the character set forward)
data input (scroll the character set backward)
save the setting and leave the editing mode
back-space and delete the character
add a space
IP870 Configuration Mode 3-5
0 1 2 3 4 5 6 7 8 9 a b c d e f g h i j k l m n o p q r s t u v w x y z
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z . @ ~ ! # $ %
^ & * ( ) _ + | : " < > ? - = ; ,/ , [ ]{ } ` \
backward
forward

Basic Setup (Device-to-Device / Device-to-Phone Mode)
1. Press and hold button for 2 seconds
and the LCD screen will show IP TYPE. Pick
up the handset and press to edit
this option.
2. Press till the LCD screen displays
STATIC. Press to save.
3. Press and the LCD screen will show
STATIC IP. Press to edit this option. Use
the keypad to input one of the IP address.
Press to save.
4. Press and the LCD screen will show
GATEWAY IP. Press to edit this option.
Input the gateway IP address with your
keypad. Please check your ISP or network
administrator for this information. Press to
save.
5. Press and the LCD screen will show
SUBNET MASK. Press to edit this
option. Input your subnet mask with your
keypad. Please check with your ISP or
network manager for this information.
Press to save and exit.
If you can obtain a static IP address from your ISP, setup your Internet
access as below.
Basic Setup
(Device-to-Device / Device-to-Phone Mode)
3-6 IP870 Operation Manual
Before you start using your IP870, you need to subscribe an Internet access line from your
local ISP. It could be ADSL, Cable Modem or Leased Line. You will be given the
following information: (1) Available IP address (2) Gateway IP address (3) Subnet mask.
Some DSL ISPs provide PPPoE connections with end users. If you use dial-up DSL and
obtain a dynamic IP address automatically from your DSL ISP, you will be given (1) User
Name (2) Password.
Static
IP TYPE
000.000.000.000
SUBNET MASK
000.000.000.000
GATEWAY IP
000.000.000.000
STATIC IP

Tips: If you connect to the Internet with a dynamic IP address using PPPoE or DHCP,
you could check what your IP address is by pressing button when on-hook. Your IP
address will show on the LCD screen. You can use this IP address to Telnet your IP870.
1. Press and hold button for 2 seconds
and the LCD screen will show IP TYPE.
Pick up the handset and press to edit this
option.
2. Press till the LCD screen displays
PPPoE. Press to save.
3. Press and the LCD screen will show
PPPoE ID. Press to edit this option.
Refer to the above character conversion chart
and use the keypad to input your User ID.
Press to save.
4. Press and the LCD screen will show
PPPoE PASSWORD. Press to edit this
option. Input your password from your
keypad. Press to save and exit.
1. Press and hold button for 2 seconds
and the LCD screen will show IP TYPE.
Pick up the handset and press to edit this
option.
2. Press till the LCD screen displays
DHCP. Press to save and exit.
If your network has a DHCP server assigning an IP address automatically
when you log in, setup your Internet access as below.
If you are a PPPoE client and obtain a dynamic IP address from your
DSL ISP, setup your Internet access as below.
ITSP Setup (Device-to-Phone Mode)
IP870 Configuration Mode 3-7
PPPoE
IP TYPE
DHCP
IP TYPE
PPPoE PASSWORD
PPPoE ID

Note: If your network is in NAT environment, you will be able to use IP870 with pseudo
or private IP addresses after performing the port mappings. Please refer to Chapter 7
How to Setup IP870 in NAT Environment.
Tips: If you use PPPoE for connecting to the Internet, you could shutdown the Internet
connection by pressing and holding button for 2 seconds when off-hook. You will see
the steady @ sign on the LCD screen turn to be a flashing @ sign. To retrieve the Internet
connection, repeat the above procedure.
ITSP Setup (Device-to-Phone Mode)
3-8 IP870 Operation Manual
Note: The default account is the 6-digit Device ID preset in your device when you
purchase the IP870. You may ask your retailer or dealer to credit the Device ID so you
can use it instantly.
ITSP Setup (Device-to-Phone Mode)
The Device-to-Phone Mode allows your IP870 to connect to a compatible gateway, such
as DSG IP2000, so that the receiving party is able to receive an Internet phone call with a
regular phone. To use the Device-to-Phone Mode, you may use the default account* or
you need to get a valid ITSP account* and enter all of required information in ITSP Setup
section.
Note: Please check www.dsgtechnology.com and refer to Chapter 6 How to Get an ITSP
Account for further information about applying an active ITSP account number from DSG
compatible Internet Telephony Service Providers (ITSP).
Press on ITSP SETUP to enter the Sub-menu.

ITSP Setup (Device-to-Phone Mode)
IP870 Configuration Mode 3-9
2. Use the keypad on IP870 to input your
phone number.
3. Press to save and exit edit mode.
1. With LONG DIST CODE displayed,
press to edit.
2. Use the keypad on IP870 to input the code
for making a domestic long-distance phone
call. For instance, the long-distance code in
USA is 1.
3. Press to save and exit edit mode.
Long-distance Code (Required for
Device-to-Phone Mode)
LONGDIST CODE
1. With YOUR PHONE NO displayed,
press to edit.
Your Phone Number (Optional)
YOURPHONENO
If you use the 6-digit Device ID Number
as your account of credit, you don't have
to input anything in this item.
1. With ITSP ACCOUNT displayed, press
to edit.
2. Use the keypad on IP870 to input the
account number obtained from your ITSP.
3. Press to save and exit edit mode.
ITSP Account ID (Required for
Device-to-Phone Mode)
ITSP ACCOUNT

3-10 IP870 Operation Manual
System Setup
1. With COUNTRY CODE displayed, press
to edit.
2. Use the keypad on IP870 to input the country
code. For example, the country code of USA
is 1.
3. Press to save and exit edit mode.
Country Code (Required for
Device-to-Phone Mode)
COUNTRYCODE
Press on EXIT TO MAIN to leave
ITSP SETUP section.
Exit to Main Menu
EXITTOMAIN
This section consists of all settings for your
IP870 device. You can adjust these settings
to maximize the performance of IP870. Press
on SYSTEM SETUP to enter the sub-
menus.
System Setup
SYSTEMSETUP
1. With INT'L CODE displayed, press
to edit.
2. Use the keypad on IP870 to input the code
for making an international phone call. For
instance, the international code in USA is
011.
3. Press to save and exit edit mode.
International Code (Required for
Device-to-Phone Mode)
INT'LCODE