Panasonic KX-TDE100 User manual

Model No. KX-TDE100
KX-TDE200
Pure IP-PBX
Installation Manual
Document Version: 2010-08
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 4.1000 or later
SD Logo is
a trademark of
SD-3C, LLC.

System Components
System Components Table
Category Model No. Description
Shelves KX-TDE100 Basic Shelf
KX-TDE200 Basic Shelf
Main Processing Card IP Convergence Main Processing Card (IPCMPR)
IPCMPR Option Cards KX-TDE0105 Memory Expansion Card (IPCMEC)
KX-TDE0110 16-Channel VoIP DSP Card (DSP16)
KX-TDE0111 64-Channel VoIP DSP Card (DSP64)
KX-TDA0196 Remote Card (RMT)
Activation Key Codes*1 KX-NCS4102 2-Channel IP Trunk Activation Key (2 IP Trunk)
KX-NCS4104 4-Channel IP Trunk Activation Key (4 IP Trunk)
KX-NCS4201 1-Channel IP Softphone/IP Proprietary Telephone
Activation Key (1 IP Softphone/IP PT)
KX-NCS4204 4-Channel IP Softphone/IP Proprietary Telephone
Activation Key (4 IP Softphone/IP PT)
KX-NCS4208 8-Channel IP Softphone/IP Proprietary Telephone
Activation Key (8 IP Softphone/IP PT)
KX-NCS4216 16-Channel IP Softphone/IP Proprietary Telephone
Activation Key (16 IP Softphone/IP PT)
KX-NCS4501 1-Channel IP Proprietary Telephone Activation Key
(1 IP PT)
KX-NCS4504 4-Channel IP Proprietary Telephone Activation Key
(4 IP PT)
KX-NCS4508 8-Channel IP Proprietary Telephone Activation Key
(8 IP PT)
KX-NCS4516 16-Channel IP Proprietary Telephone Activation
Key
(16 IP PT)
KX-NCS4701 1-Channel SIP Extension Activation Key
(1 SIP Extension)
KX-NCS4704 4-Channel SIP Extension Activation Key
(4 SIP Extension)
KX-NCS4708 8-Channel SIP Extension Activation Key
(8 SIP Extension)
KX-NCS4716 16-Channel SIP Extension Activation Key (16 SIP
Extension)
KX-NCS4910 Activation Key for Software Upgrade to Enhanced
Version (Software Upgrade 01)
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System Components

Category Model No. Description
KX-NCS2101 Activation Key for CA Basic for 1 User (CA Basic
1user)
KX-NCS2105 Activation Key for CA Basic for 5 Users (CA Basic
5users)
KX-NCS2110 Activation Key for CA Basic for 10 Users (CA Basic
10users)
KX-NCS2140 Activation Key for CA Basic for 40 Users (CA Basic
40users)
KX-NCS2149 Activation Key for CA Basic for 128 Users (CA Basic
128users)
KX-NCS2201 Activation Key for CA PRO for 1 User (CA Pro
1user)
KX-NCS2205 Activation Key for CA PRO for 5 Users (CA Pro
5users)
KX-NCS2210 Activation Key for CA PRO for 10 Users (CA Pro
10users)
KX-NCS2240 Activation Key for CA PRO for 40 Users (CA Pro
40users)
KX-NCS2249 Activation Key for CA PRO for 128 Users (CA Pro
128users)
KX-NCS2301 Activation Key for CA ACD Monitor for 1 ICD
Supervisor (CA Supervisor 1user)
Virtual CO Line Cards - Virtual 16-Channel VoIP Gateway Card (V-IPGW16)
- Virtual 16-Channel SIP CO Line Card (V-SIPGW16)
Virtual Extension Cards - Virtual 32-Channel VoIP Extension Card
(V-IPEXT32)
- Virtual 32-Channel SIP Extension Card
(V-SIPEXT32)
- Virtual 4 IP Cell Station Interface Card (V-IPCS4)
Physical CO Line Cards KX-TDA0180 8-Port Analog Trunk Card (LCOT8)
KX-TDA0181 16-Port Analog Trunk Card (LCOT16)
KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0193 8-Port Caller ID Card (CID8)
KX-TDA0290 PRI Card (PRI23)
KX-TDA0484 4-Channel VoIP Gateway Card (IP-GW4E)
KX-TDA0490 16-Channel VoIP Gateway Card (IP-GW16)
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System Components

Category Model No. Description
Physical Extension Cards KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card
(SLC8)
KX-TDA0174 16-Port Single Line Telephone Extension Card
(SLC16)
KX-TDA0175 16-Port Single Line Telephone Extension with
Message Lamp Card (MSLC16)
KX-TDA0177 16-Port Single Line Telephone Extension Card with
Caller ID (CSLC16)
KX-TDA0470 16-Channel VoIP Extension Card (IP-EXT16)
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
KX-TDA0168 Extension Caller ID Card (EXT-CID)
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0191 4-Channel Message Card (MSG4)
KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4)
Power Supply Units (PSUs) KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
KX-TDA0108 S-Type Power Supply Unit (PSU-S)
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System Components

Category Model No. Description
Cell Stations
(CSs)
2.4 GHz KX-T0141 2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for 2.4 GHz Portable Station
KX-TDA0142 3-Channel Cell Station Unit Using a CSIF Card for 2.4
GHz Portable Station
KX-T0151 2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for 2.4 GHz Portable Station
KX-TDA0152 3-Channel Cell Station Unit Using a CSIF Card for 2.4
GHz Portable Station
DECT 6.0 KX-T0155 DECT 6.0 2-Channel Cell Station Unit Using a DHLC/
DLC Card (PT-interface CS) for DECT 6.0 Portable
Station
KX-TDA0156 DECT 6.0 4-Channel Cell Station Unit Using a CSIF
Card for DECT 6.0 Portable Station
KX-T0158 DECT 6.0 8-Channel Cell Station Unit Using a DHLC/
DLC Card (PT-interface CS) for DECT 6.0 Portable
Station
KX-NCP0158 DECT 6.0 8-Channel IP Cell Station Unit Using a
V-IPCS4 Card for DECT 6.0 Portable Station
Proprietary Equipment KX-A258 Blank Slot Cover
KX-T30865 Doorphone
KX-T7765
KX-T7775
*1 Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for
CA.
Equipment Compatibility
Compatible Panasonic Proprietary Telephones
The PBX supports the following telephones:
•IP proprietary telephones (e.g., KX-NT300 series)
•IP softphones (e.g., KX-TDA0350)
•Digital proprietary telephones (e.g., KX-DT300 series)
•Analog proprietary telephones (e.g., KX-T7700 series)
•Portable stations (e.g., KX-TD7690)
•DSS consoles (e.g., KX-T7640)
Incompatible Panasonic Proprietary Telephones
The PBX does not support the following telephones:
•KX-T30800 series proprietary telephones and DSS consoles
•KX-T61600 series proprietary telephones and DSS consoles
•KX-T123200 series proprietary telephones and DSS consoles
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System Components

Note
•For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a
particular telephone, refer to the telephone’s manual.
•For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram".
*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.
Notice
•This PBX supports SIP Extensions. However, some PBX features may not be available for SIP Extensions,
depending on your telephone type.
•Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to property.
List of Abbreviations
•APT ® Analog Proprietary Telephone
•CA ® Communication Assistant
•DPT ® Digital Proprietary Telephone
•IP-PT ® IP Proprietary Telephone
•PS ® Portable Station
•PT ® Proprietary Telephone
•SIP Extension ® Session Initiation Protocol Extension (SIP hardphones/SIP softphones)
•SLT ® Single Line Telephone
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System Components

Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the following:
•Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
•Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
•Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS
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Important Safety Instructions

Important Information
SAVE THESE INSTRUCTIONS
WARNING
SAFETY REQUIREMENTS
For All Telephone Equipment
•Do not install the product in any other way than described in relevant manuals.
•The product must only be installed and serviced by qualified service personnel. The product should be
used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or
modification can cause a fire, electric shock, or damage to the product.
•Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids
can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may impair
the performance of the product.
•Follow all warnings and instructions marked on the product.
•Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause
injury or damage to the product.
•Products that require a power source should only be connected to the type of electrical power supply
specified on the product label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.
•For safety purposes some products are equipped with a grounded plug. If you do not have a grounded
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
•Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets
or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds
their rated capacity, they emit large amounts of heat, which could cause a fire.
•Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following
cases:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate according to the operating instructions. Adjust only the controls that are
explained in the operating instructions. Improper adjustment of other controls may result in damage
and may require service by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If product performance deteriorates.
For the PBX
•If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return
the unit to your dealer.
•To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when
performing any wiring or cabling:
a. Before performing any wiring or cabling, unplug the product's power cord from the outlet. After
completing all wiring and cabling, plug the power cord back into the outlet.
b. When laying cables, do not bundle the product's power cord with the power cords of other devices.
c. Do not place any objects on top of the cables connected to the PBX.
d. When running cables along the floor, use protectors to prevent the cables from being stepped on.
e. Do not run any cables under carpeting.
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Important Information

•Unplug this unit of the system from the AC outlet if it emits smoke, an abnormal smell or makes unusual
noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an
authorized Panasonic Factory Service Center.
•Danger of explosion exists if a battery is incorrectly replaced. Replace only with the same or equivalent
type recommended by the battery manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
•Make sure that the wall that the shelf will be attached to is strong enough to support the shelf. If not, it is
necessary for the wall to be reinforced.
•Only use the wall-mounting equipment (anchor plugs, screws, metal bracket) included with the PBX.
•Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out
parts that could result in a fire or electric shock.
CAUTION
SAFETY REQUIREMENTS
For All Telephone Equipment
•The product should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
•Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or
aerosol cleaners.
For the PBX
•Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing
a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity.
•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal
plates in the wall.
•When relocating the equipment, first disconnect the telecom connection before disconnecting the power
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect
the telecom connection.
•The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near
the equipment and is easily accessible.
•The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.
•Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it
from overheating, these openings must not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never
be placed near or over a radiator or other heat source. This product should not be placed in a sealed
environment unless proper ventilation is provided.
•When this product is no longer in use, make sure to detach it from the wall.
SECURITY REQUIREMENTS
In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to
do so may result in:
•Loss, leakage, falsification or theft of user information.
•Illegal use of the PBX by a third party.
•Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
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Important Information

1. Information stored on the SD Memory Card
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal
Identification Numbers (PINs), etc.
2. Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Requirements
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be
easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access
to prevent data leakage.
2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File
Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC
Programming Manual.
3. To prevent illegal access from the Internet, activate a Firewall.
4. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
5. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the SD Memory Card.
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external device,
ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically
unusable.
Notice
SAFETY REQUIREMENTS
For All Telephone Equipment
•Read and understand all instructions.
For the PBX
•When placing the metal bracket, make sure that the "TOP" arrow is pointing upward.
•Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent
lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.
•If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:
a. Disconnect the PBX from all CO lines.
b. Connect known working SLTs to those CO lines.
c. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected
to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO
lines until it has been serviced by an authorized Panasonic Factory Service Center.
10 Installation Manual Document Version 2010-08
Important Information

Precaution
WARNING
DO NOT REMOVE
SD MEMORY CARD
WHILE POWER IS
SUPPLIED TO THE PBX
Doing so may cause the PBX to fail to
start when you try to restart the system.
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Precaution

Password Security
CAUTION
To the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform
the customer of the importance of the passwords, and the possible dangers if they become known to
others.
3. The PBX has default passwords preset. For security, change these passwords the first time that you
program the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access. For a list of numbers and characters that can be used in system
passwords, refer to "1.1.2 Entering Characters" in the PC Programming Manual.
6. If a system password is forgotten, it can be found by loading a backup of the system data into a PC,
and checking the password using the Maintenance Console software. If you do not have a backup of
the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly
recommend maintaining a backup of the system data. For more information on how to back up the
system data, refer to "2.5.1 Tool—SD memory backup" in the PC Programming Manual.
However, as system passwords can be extracted from backup copies of the system data file, do not
allow unauthorized access to these files.
Notice for users in California
This product contains a CR coin cell lithium battery that
contains perchlorate material—special handling may
apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
12 Installation Manual Document Version 2010-08
Precaution

Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX,
KX-TDE100/KX-TDE200. It provides instructions for installing the hardware, and programming the PBX using
the Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Activation Key Installation
Describes information on activation keys, including how to obtain an activation key and install it in the SD
Memory Card.
Section 3 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing
the shelves and optional service cards, and cabling of peripheral equipment are provided. Further
information on system expansion and peripheral equipment installation is included.
Section 4 Guide for the Maintenance Console
Explains the installation procedure, structure, and basic information of the Maintenance Console.
Section 5 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Manual
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
Operating Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in 2.7.1 Frequently Asked Questions (FAQ) of the PC Programming Manual, or "[190]
Main Processing (MPR) Software Version Reference" in the PT Programming Manual.
Trademarks
•The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under license.
•Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Document Version 2010-08 Installation Manual 13
Introduction

F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the side of this equipment is a label that contains, among other information, a product identifier in the format
US: ACJMF03AKX-TDA100. If requested, this number must be provided to the telephone company.
Installation must be performed by a qualified professional installer. If required, provide the telephone
company with the following technical information:
•Telephone numbers to which the system will be connected
•Make: Panasonic
•Model: KX-TDE100 and KX-TDE200
•Certification No.: found on the side of the unit
•Ringer Equivalence No.: 0.3A
•Facility Interface Code: 02LS2, 04DU9.BN/DN/1KN/1SN
•Service Order Code: 9.0F, 6.0P
•Required Network Interface Jack: RJ21X, RJ48C, RJ2HX
2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact the local telephone company.
The REN for this product is part of the product identifier that has the format US: ACJMF03AKX-TDA100.
The digits represented by 03 are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
4. Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice
in order for you to make necessary modifications to maintain uninterrupted service.
5. Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the attached
warranty, which includes the Service Center Directory. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is
resolved.
6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
7. Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
14 Installation Manual Document Version 2010-08
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
WARNING
The software contained in the ARS and TRS features to allow user access to the network must be
upgraded to recognize newly established network area codes and exchange codes as they are
placed into service. Failure to upgrade the premises PBXs or peripheral equipment to recognize
the new codes as they are established will restrict the customer and the customer’s employees
from gaining access to the network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

Table of Contents
1System Outline .......................................................................................19
1.1 Basic System Construction ...........................................................................................20
1.1.1 Basic Shelf .....................................................................................................................20
1.1.2 System Connection Diagram ..........................................................................................21
1.2 Optional Equipment ........................................................................................................23
1.2.1 Optional Equipment ........................................................................................................23
1.3 Specifications ..................................................................................................................26
1.3.1 General Description ........................................................................................................26
1.3.2 Characteristics ................................................................................................................28
1.3.3 System Capacity ............................................................................................................29
2 Activation Key Installation ....................................................................37
2.1 Information about the Activation Keys .........................................................................38
2.1.1 Activation Keys ...............................................................................................................38
2.1.2 Activation Key Code and Key Management System ......................................................43
2.1.3 Activation Key File ..........................................................................................................44
3 Installation ..............................................................................................45
3.1 Before Installation ...........................................................................................................46
3.1.1 Before Installation ...........................................................................................................46
3.2 Installation of the PBX ....................................................................................................48
3.2.1 Unpacking ......................................................................................................................48
3.2.2 Names and Locations .....................................................................................................49
3.2.3 Opening/Closing the Front Cover ...................................................................................50
3.2.4 Installing/Replacing the Power Supply Unit ....................................................................52
3.2.5 Frame Ground Connection .............................................................................................56
3.2.6 Installing/Removing the Optional Service Cards ............................................................57
3.2.7 Types of Connectors ......................................................................................................62
3.2.8 Attaching a Ferrite Core .................................................................................................64
3.2.9 Fastening an Amphenol Connector ................................................................................66
3.2.10 Wall Mounting (KX-TDE200) ..........................................................................................68
3.2.11 Wall Mounting (KX-TDE100) ..........................................................................................70
3.2.12 Floor Standing (KX-TDE200 Only) .................................................................................72
3.2.13 Surge Protector Installation ............................................................................................74
3.3 Information about the Main Processing Card ..............................................................77
3.3.1 IPCMPR Card .................................................................................................................77
3.3.2 DSP16 Card (KX-TDE0110) and DSP64 Card (KX-TDE0111) ......................................80
3.3.3 IPCMEC Card (KX-TDE0105) ........................................................................................82
3.3.4 RMT Card (KX-TDA0196) ..............................................................................................83
3.4 Information about the Virtual Cards ..............................................................................84
3.4.1 Virtual Cards ...................................................................................................................84
3.5 Information about the Physical CO Line Cards ............................................................85
3.5.1 LCOT8 Card (KX-TDA0180) and LCOT16 Card (KX-TDA0181) ...................................85
3.5.2 CID8 Card (KX-TDA0193) ..............................................................................................87
3.5.3 T1 Card (KX-TDA0187) ..................................................................................................88
3.5.4 PRI23 Card (KX-TDA0290) ............................................................................................90
3.5.5 IP-GW4E Card (KX-TDA0484) .......................................................................................92
3.5.6 IP-GW16 Card (KX-TDA0490) .......................................................................................94
3.6 Information about the Physical Extension Cards ........................................................96
3.6.1 CSIF4 Card (KX-TDA0143) and CSIF8 Card (KX-TDA0144) ........................................96
3.6.2 DHLC8 Card (KX-TDA0170) ..........................................................................................98
3.6.3 DLC8 Card (KX-TDA0171) ...........................................................................................100
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3.6.4 DLC16 Card (KX-TDA0172) .........................................................................................102
3.6.5 SLC8 Card (KX-TDA0173) ...........................................................................................104
3.6.6 EXT-CID Card (KX-TDA0168) ......................................................................................106
3.6.7 SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card
(KX-TDA0177) ..............................................................................................................107
3.6.8 IP-EXT16 Card (KX-TDA0470) ....................................................................................109
3.7 Information about the Other Physical Cards ..............................................................111
3.7.1 OPB3 Card (KX-TDA0190) ..........................................................................................111
3.7.2 DPH4 Card (KX-TDA0161) ..........................................................................................112
3.7.3 EIO4 Card (KX-TDA0164) ............................................................................................114
3.7.4 ECHO16 Card (KX-TDA0166) ......................................................................................117
3.7.5 MSG4 Card (KX-TDA0191) ..........................................................................................118
3.7.6 ESVM4 Card (KX-TDA0194) ........................................................................................119
3.8 Connection of Extensions ............................................................................................120
3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ........................120
3.8.2 Parallel Connection of the Extensions ..........................................................................122
3.8.3 Digital EXtra Device Port (Digital XDP) Connection .....................................................125
3.8.4 First Party Call Control CTI Connection .......................................................................129
3.9 Connection of Doorphones, Door Openers, External Sensors, and External
Relays .............................................................................................................................130
3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External
Relays ..........................................................................................................................130
3.10 Connection of Peripherals ...........................................................................................133
3.10.1 Connection of Peripherals ............................................................................................133
3.11 LAN Connection ............................................................................................................137
3.11.1 LAN Connection ...........................................................................................................137
3.12 Power Failure Connections ..........................................................................................138
3.12.1 Power Failure Connections ..........................................................................................138
3.13 Starting the PBX ............................................................................................................140
3.13.1 Starting the PBX ...........................................................................................................140
4 Guide for the Maintenance Console ...................................................143
4.1 Overview ........................................................................................................................144
4.1.1 Overview ......................................................................................................................144
4.2 PC Connection ..............................................................................................................145
4.2.1 PC Connection .............................................................................................................145
4.3 Installation of the Maintenance Console ....................................................................148
4.3.1 Installing and Starting the Maintenance Console .........................................................148
5 Troubleshooting ...................................................................................151
5.1 Troubleshooting ............................................................................................................152
5.1.1 Installation ....................................................................................................................152
5.1.2 Connection ...................................................................................................................155
5.1.3 Operation ......................................................................................................................157
5.1.4 Using the Reset Button ................................................................................................159
5.1.5 Troubleshooting by Error Log .......................................................................................160
6 Appendix ...............................................................................................163
6.1 Revision History ............................................................................................................164
6.1.1 PMMPR Software File Version 2.0xxx .........................................................................164
6.1.2 PMMPR Software File Version 2.01xx .........................................................................165
6.1.3 PMMPR Software File Version 3.0xxx .........................................................................166
6.1.4 PMMPR Software File Version 4.1xxx .........................................................................167
Index............................................................................................................169
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Section 1
System Outline
This section provides general information on the PBX,
including the system capacity and specifications.
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1.1 Basic System Construction
1.1.1 Basic Shelf
The basic shelf contains an IPCMPR card for controlling the PBX. To use the system, install a power supply
unit (PSU) in the PSU Slot and optional service cards in the basic shelf.
KX-TDE100 KX-TDE200
Construction of the Basic Shelf
A. PSU Slot
B. Free Slots
C. IPCMPR Card
A
B
C
A
B
C
KX-TDE100 KX-TDE200
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1.1.1 Basic Shelf