Opptel SP Series User manual

Opptel Co., Ltd
SP Series IP Phone Manual

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Notices Information
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-
out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and
have to collect such WEEE separately.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.

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Table of Content
Notices Information............................................................................................................................ 1
Safety cautions....................................................................................................................................1
WEEE Warning.................................................................................................................................... 1
Cleaning...............................................................................................................................................2
Table of Content................................................................................................................................. 3
Getting Started....................................................................................................................................5
Packing List..........................................................................................................................................5
Phone Installation............................................................................................................................... 7
1. Attach the Foot stand..................................................................................................................... 7
2. Connect the Handset and optional Headset.................................................................................. 9
3. Connect the Network and Power...................................................................................................8
Initialization...................................................................................................................................... ..8
Status...................................................................................................................................................9
Registration.......................................................................................................................................10
Idle Screen........................................................................................................................................ 12
Getting Familiar with Your Phone.................................................................................................... 11
Hardware Components Preview...................................................................................................... 11
Icon Preview..................................................................................................................................... 15
LED Instruction..................................................................................................................................17
Power Indicator LED......................................................................................................................... 17
Line LED:(Line or Memory Key set as Line)...................................................................................... 17
BLF or BLF List Key LED :( Line/Memory Key set as BLF)..................................................................17
Shared Line Key LED :( Line/Memory Key set as Shared Line).........................................................18
Other Key Led................................................................................................................................... 18
User Interface................................................................................................................................... 18
Memory Key Function Overview......................................................................................................20
Basic Features Configuration............................................................................................................22
Web Login......................................................................................................................................... 23
Administrator Password................................................................................................................... 23
Basic Network Setting.......................................................................................................................24
WAN Port.......................................................................................................................................... 26
PC Port.............................................................................................................................................. 27
Language...........................................................................................................................................28
Time and Date...................................................................................................................................29
Ring Tone.......................................................................................................................................... 31
Volume..............................................................................................................................................33
Screen Saver..................................................................................................................................... 34
Backlight............................................................................................................................................35
Contact Management.......................................................................................................................36
Local Directory..................................................................................................................................36
Remote Phonebook.......................................................................................................................... 40

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Call History........................................................................................................................................40
LDAP Phonebook.............................................................................................................................. 43
Broadsoft Phonebook.......................................................................................................................45
Call log...............................................................................................................................................46
Other features settings.....................................................................................................................47
Dial Plan............................................................................................................................................ 47
Emergency Call................................................................................................................................. 48
LED Status Setting.............................................................................................................................49
Action URL.........................................................................................................................................50
Softkey Layout.................................................................................................................................. 50
Programmable Key........................................................................................................................... 51
Basic Call Features............................................................................................................................ 51
Place a Call........................................................................................................................................ 51
End a Call...........................................................................................................................................53
Receive a Call.................................................................................................................................... 54
Incoming Call Show Mode................................................................................................................54
Auto Answer..................................................................................................................................... 55
Call Hold............................................................................................................................................ 56
Call Transfer...................................................................................................................................... 56
Call Conference.................................................................................................................................60
Call Forward......................................................................................................................................61
Call Return........................................................................................................................................ 63
Call Waiting Tone..............................................................................................................................64
Hide Caller ID.................................................................................................................................... 65
Reject Anonymous............................................................................................................................66
Call Mute...........................................................................................................................................66
DND...................................................................................................................................................67
Key as Send....................................................................................................................................... 67
No Key Entry Timeout.......................................................................................................................67
Keypad Lock...................................................................................................................................... 68
Hot Line.............................................................................................................................................69
Function Key Features Settings........................................................................................................ 70
Speed Dial......................................................................................................................................... 71
BLF.....................................................................................................................................................73
BLF List.............................................................................................................................................. 73
Voice Message.................................................................................................................................. 75
Direct Pickup.....................................................................................................................................75
Group Pickup.................................................................................................................................... 75
Call Park............................................................................................................................................ 77
Intercom............................................................................................................................................78
DTMF.................................................................................................................................................79
Prefix................................................................................................................................................. 80
Local Group.......................................................................................................................................81
XML Group........................................................................................................................................ 82
LDAP..................................................................................................................................................83

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XML Browser.....................................................................................................................................84
Broadsoft Group............................................................................................................................... 84
Conference........................................................................................................................................85
Forward.............................................................................................................................................86
Transfer.............................................................................................................................................86
Hold...................................................................................................................................................87
Group Listening.................................................................................................................................87
DND...................................................................................................................................................88
Redial................................................................................................................................................ 89
SMS................................................................................................................................................... 89
Send SMS.......................................................................................................................................... 90
Set SMS Memory Key....................................................................................................................... 90
Record............................................................................................................................................. ..91
URL Record........................................................................................................................................91
Paging................................................................................................................................................92
Shared Line..................................................................................................................................... ..92
Public
Hold............................................................................................................................................93
Private Hold.................................................................................................................................... ..94
Share line........................................................................................................................................ ..95
Hot Desking.......................................................................................................................................96
ACD (Pending)...................................................................................................................................97
Zero Touch...................................................................................................................................... ..98
Upgrade.......................................................................................................................................... ..99
Factory Reset.................................................................................................................................. ..99
Pcap Feature......................................................................................................................................99
System Log...................................................................................................................................... 100
Upgrade...........................................................................................................................................100
Configuration File........................................................................................................................... 103
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device

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2. The footstand
3. Handset
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4. Power adapter

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5.Ethernet cable
6. Quick installation reference
Phone Installation
1. Attach the Foot stand

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2. Connect the Handset and optional Headset
3. Connect the Network and Power

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Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
And then show “Initializing “during the initialization.

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By default the phone attempts to contact a DHCP server in your network in order to obtain its
valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The
information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware),
Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status
of accounts)
To view the phone status via phone interface:
1. Press Menu →Status →Information
2. Press Menu →Status →Network
3. Press Menu →Status →Accounts

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To view the phone status via Web interface:
1. Login webpage (For How to login, please refer to Web Login)
2. View the information of Version, Account and Network.
Registration
To register via phone interface:
1. Press MenuSettingAdvanced settings (default password: admin)Accounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.

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9. Press Save to save the configuration.
To register via web interface:
1. Login webpage and Click AccountBasic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click to save the configuration.
Note:
1. All fields with *must be filled. If changed, it requires a phone restart.
2. Account Status says the account registered successfully or not.
3. When change the account information via phone, it will shown Restart note when back
to idle page.
Idle Screen

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Getting Familiar with Your Phone
Hardware Components Preview

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Item
LCD screen
Power Indicator LED
Line keys
Soft keys
Navigation keys
Mute key
Memory Keys
Description
To Presentation all information about the date& time, accounts,
soft keys, messages, calls and other some information.
To indicate the power status
The phone supported up to 4 accounts
1. Steady green: idle interface, during a call..
2. Blink red: a call incoming
Labels automatically to identity their context-sensitive features.
1. OK.
Up arrow key: To move up of the selection shows on the
screen.
Right arrow key: To move right of the
selection shows on the screen.
Left arrow key: To move left of the selection shows on
the screen.
Down arrow key: To move down of the selection
shows on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.
1. To mute the voice during the call (green light).
2. To un-mute the call.
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold

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13. Conference
14. DND
15. Redial
16. Transfer
17. SMS
18. Hot -desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red: A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
Speaker
Press this button to place a call in hands-free mode.
To decrease the volume.
Volume
To increase the volume.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Headset
To indicate that the phone is or not in Headset mode.
Icon Preview
Icon
Description
Network
Registered succeed

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LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the
LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
Power Indicator LED
Line LED:(Line or Memory Key set as Line)
BLF or BLF List Key LED :( Line/Memory Key set as BLF)

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Shared Line Key LED :( Line/Memory Key set as Shared Line)
Other Key Led
Key
Description
Headset Key
When use in headset mode, the led is steady
green or the LED is off.
Message Key
Blinked green when there is new messages
or the LED is off.
Mute Key
Red when the mute the call, or the LED is
off.
User Interface
There are two ways to customize specific configurations on your IP phone:
The user interface on the IP phone
The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on
the phone. In addition, you can use the web user interface to access all configuration settings. In
many instances, it is possible to use both the phone user interface and the web user interface to
operate the phone and change settings. However, in some instances, it is only possible to use the
phone or the web user interface.

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Phone Interface Overview
Option
Model
IP
MAC
Firmware
Status
Hardware
Network
Account
Device Cert
Language
Call Forward
Function Key(Line and Memory key setting)
More Key see Memory Key Overview
Features
Key as Send
Hot Line
Anonymous Call
DND
History Setting
Language
Time & Date
Basic Settings
Time & Date Format
DHCP Time
Ring tone
Screensaver…
Account Registeration
Advanced Settings
Network
Factory Reset
Auto provision
Directory
Add, view and delete
History
View and delete
Message
Voice Mail set and View. Text Message view and set.
Factory Function
Others
System Restart
Device Reboot
Pcap Feature

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21
Memory Key Function Overview
Line
Speed Dial
BLF
BLF List
Voice Mail
Direct Pick Up
Group Pick Up
Call Park
Intercom
DTMF
Prefix
Local Group
XML group
LDAP
XML Browser
Broadsoft group
Conference
Forward