DSG InterPhone User manual

DSG Technology, Inc.
http://www.dsgtechnology.com
Operation Manual
Voice Communication for Free
InterPhone

Using Keypad & Buttons to Configure InterPhone 3-2
Main Menu & Sub Menu 3-3
Basic Setup 3-3
IP Address 3-4
Gateway IP Address 3-4
Subnet Mask 3-4
DHCP Function 3-5
ITSP Setup 3-5
ITSP Account 3-6
Your Phone Number 3-6
Long-distance Code 3-6
International Code 3-7
Country Code 3-7
Exit to Main Menu 3-7
System Setup 3-7
Device ID 3-7
DNS Address 3-8
E-mail Address 3-8
Play Volume 3-8
Voice Quality 3-8
TABLE OF CONTENTS
Chapter 2 Installing Your InterPhone 2-1
Chapter 3 Configuring Your InterPhone 3-1
Chapter 1 Understanding Your InterPhone 1-1
Installing Your InterPhone 2-2
Ready to Configure 2-3
Overview 1-2
All-in-one Design 1-2
User-friendly Interface 1-2
Comprehensive Operation Modes 1-4
InterPhone-to-InterPhone Mode 1-4
InterPhone-to-IPStar/InterStar Mode 1-4
InterPhone-to-Phone Mode 1-5
Phone-to-InterPhone Mode 1-5
Free Online Upgrade 1-5
Table of Contents

Make Sure You Are Online 4-2
Making A Device-to-Device Phone Call 4-2
Dialling the Device ID Number 4-3
Dialling the IP Address 4-3
Using the Speed Dial Buttons 4-3
Making A Device-to-Phone Phone Call 4-4
Dialling the Phone Number 4-4
Using the Speed Dial Buttons 4-4
Making A Phone-to-Device Phone Call 4-5
Monitoring the Status of InterPhone 4-5
Power On Status 4-5
Network Status 4-6
During Talking 4-6
To End an Internet Call 4-6
To Receive an Internet Call 4-7
To Pick Up Another Incoming Phone Call 4-7
Upgrading the Latest Software Version 5-2
Restoring Original Version 5-2
Chapter 4 Making Internet Phone Calls 4-1
Data Control 3-9
Jitter Delay 3-9
PSTN Flash Time 3-9
System Clock 3-9
Auto Upgrade 3-10
Telnet Password 3-10
Exit to Main Menu 3-10
How to Edit Your Phone Book 3-10
Speed Dial (PSTN) 3-11
Speed Dial (I-PHONE) 3-11
Exit Setup 3-12
Chapter 5 Upgrading Your InterPhone 5-1
InterPhone Operation Manual
nTable Of Contents

Purchasing Calling Points 6-2
Checking Your Account Balance 6-2
Chapter 6 How to Subscribe Calling Points 6-1
Problems of Configuration A-1
Problems of Making Internet Phone Calls A-2
LCD Messages A-3
Appendix A: Troubleshooting the InterPhone A-1
Appendix B: Specifications B-1
Table of Contents
nTable Of Contents

InterPhone Operation Manual
nTable Of Contents

CHAPTER 1
Understanding Your InterPhone
Congratulations! You have selected the future-proof Internet Telephony product.
InterPhone is an innovative and standards compliant Voice over Internet Protocol (VoIP)
solution for corporation and individuals. InterPhone allows various connection modes such
as InterPhone-to-InterPhone, InterPhone-to-IPStar, InterPhone-to-InterStar, InterPhone-to-
Phone and Phone-to-InterPhone via Internet or other TCP/IP networks.
InterPhone provides Ethernet phone, digital phone, and mini-hub functions. It allows users
to receive phone calls from both Internet and PSTN (Public Switched Telephone Network) at
the same time. By using InterPhone, you will not miss any phone calls.
You start saving big budgets by owning an InterPhone today! Better yet, thanks to DSG’s
JustDialIt Technology, your receiver end does not need another InterPhone to enjoy this
advanced VoIP technology. Your long-distance and international call charges will disappear
with this extraordinary device. It is the first intelligent Ethernet Phone that offers full duplex,
supreme quality and low latency voice conversation via Internet/Intranet at extra-low charges.
Note: IPStar and InterStar are series of DSG Internet phone devices. Please visit
http://www.dsgtechnology.com for more details.
1-1Understanding Your InterPhone

InterPhone Operation Manual
nOverview
In the past, real-time voice communication is sent over the Public Switched Telephone Network
(PSTN). With the circuit switched technology, every call takes up a dedicated bandwidth. End-
to-end calls are established on the basis of a sequence of dialled digits, and the PSTN dedi-
cates a physical path between callers. Although the telephone equipment establishes the call
path at the beginning of the call, the path may change between calls, but not during any specific
call.
In comparison with the PSTN, an Internet Protocol (IP) network has a packet-switched
architecture. Data are transmitted in packets, and the path from end to end can vary within an
established session. The data packets also contain the destination IP address information,
with which packets are routed. As networking environments change, routing devices are up-
dated with dynamic protocols.
InterPhone is a complete Ethernet telephone set, which transmits voice traffic over IP-based
packet switched networks, and it is able to use as a traditional PSTN telephone.
All-in-one Design
InterPhone has its own processor and network interface; it works independently and intelligently!
Simply dial the IP address or device ID of the remote party from your InterPhone, then you are
ready to talk via the Internet. All of the communication costs will be eliminated except a local
Internet connection charge. InterPhone is the most convenient Ethernet phone for users to
make Internet phone calls remaining the same habit as they make IDD (International Direct
Dialling) calls.
1-2
Overview

1-3Understanding Your InterPhone
With LCD display and function keys, InterPhone is extremely easy to use and to configure.
Smart setup program makes your InterPhone ready to go in three minutes. You can clearly
monitor all the system status from the LCD panel.
User-friendly Interface
nUser-friendly Interface
IncomingCall
Alert Light
SpeedDial
Buttons
Volume Control
Buttons
Speaker Mode
Button
Phone Functions
Buttons
DTMF Digit
Buttons
Configuration
Buttons
LCD Panel
I -PHONE
Mode Button
IncomingCall
Holding Button
CallingPoints
Display Button

InterPhone Operation Manual
Comprehensive Operation Modes
nComprehensive Operation Modes
InterPhoneis anamazing electronicdevice. In additionto InterPhone-to-InterPhone,InterPhone-
to-IPStar and InterPhone-to-InterStar modes, the unparalleled InterPhone-to-Phone and Phone-
to-InterPhonemodes greatly enhancethe capabilityof voice communication byusing the Internet
or TCP/IP networks. InterPhone users can save significantly on long-distance and international
call charges with these features.
InterPhone-to-InterPhone Mode
If the party you wish to call is equipped with an InterPhone, you may enter the Device ID Num-
ber with button prefix or IP address directly and talk to the remote InterPhone owner
instantly. Or you may use IP Phone Book to call the receiving party with user-defined speed
dial buttons.
InterPhone-to-IPStar/InterStar Mode
Every DSG’s VoIP client device has a unique ID number. Make sure that your receiving
InterStar/IPStar user is already online, then simply dial the ID number with button prefix or IP
address, if it is available, of the receiving device and you will be automatically connected. Thus
all your connection charges can be saved!
Note: IPStar is a Modem-based Internet phone device. InterStar is an Ethernet phone device.
1-4

InterPhone-to-Phone Mode
With great interoperability, InterPhone is capable of connecting to PSTN, regular telephone
system, by transferring through other Internet Telephony products, such as DSG IP1000 and
IP2000 Gateway. With an active ITSP (Internet Telephony Service Provider)
Account or Device ID Number, you can call all the covered areas with ultra low rates. In this
mode, the receiver end does not need any InterPhone or VoIP device.
Note: IP1000, IP2000 are DSG VoIP Gateways connecting the Internet and PSTN (Public
Switched Telephone Network). A VoIP Gateway enables callers using Internet to talk to regu-
lar phone users without traditional telecommunication services.
Phone-to-InterPhone Mode
For regular phone users, you can also enjoy the savings! To call an InterPhone user, first you
dial to a local DSG IP2000 Internet Gateway. Once you are connected, simply dial the six-digit
Device ID Number with button prefix and you can talk to any worldwide InterPhone users!
Note: To use InterPhone-to-Phone Mode or Phone-to-InterPhone Mode, callers must sub-
scribe the services provided by DSG Internet Telephony Network from DSG compatible ITSPs.
Free Online Upgrade
The design of InterPhone is extremely flexible. New selections and options will be added into
your InterPhone via the online upgrade function. You are guaranteed to enjoy the latest Internet
Telephony technologies at no cost.
1-5Understanding Your InterPhone
nFree Online Upgrade

InterPhone Operation Manual
nFree Online Upgrade
1-6

CHAPTER 2
Installing Your InterPhone
Connecting InterPhone is easier than connecting a lap top PC.
In your InterPhone package, you will find:
lAn InterPhone main unit
lA handset
lA handset cord
lTwo stands
lA 12V/1A DC power adapter
2-1Installing Your InterPhone
lA RJ-11 phone line cord
lA RJ-45 network cable
lAn operation manual
lA quick start
lA warranty card

InterPhone Operation Manual
As shown in the following graph, connecting InterPhone is as simple as connecting a lap top
PC.
Installing Your InterPhone
nInstalling Your InterPhone
1.Plug an Ethernet port with the Internet connection into the RJ45 jack labelled LAN.
2.Plug a regular phone line into the RJ11 jack labelled LINE.
3.Plug power adapter into a power outlet. Plug the DC adapter connector into InterPhone
power socket labelled DC 12V.
2-2

After you see the running message on the LCD panel, you have successfully completed
the installation. You can start to configure your InterPhone by simply pressing ENTER
button to go to the menu.
Ready to Configure
After you plug the power connector into InterPhone, you will see InterPhone’s LCD panel
shows the following messages:
nReady to Configure
2-3Installing Your InterPhone

InterPhone Operation Manual2-4
nReady to Configure

CHAPTER 3
With the smart configuration program, the InterPhone is ready to use in three
minutes!
Configuring Your InterPhone
To use InterPhone as an Ethernet phone, you need to subscribe an Internet access line from your
local ISP. It could be xDSL, Cable Modem or Leased Lines. You should have the following
information:
1) IP Address: _ _ _ . _ _ _ . _ _ _ . _ _ _
2) Gateway IP Address: _ _ _ . _ _ _ . _ _ _ . _ _ _
3) Subnet Mask: _ _ _ . _ _ _ . _ _ _ . _ _ _
Before You Start
3-1Configuring Your InterPhone

InterPhone Operation Manual
< Control Panel >
< Key Pad >
To configure your InterPhone, use the keypad on the InterPhone to enter and scroll the menu
and to input the necessary information as below. Keep the handset on-hook (on the phone)
while you are inputting data.
Using Keypad & Buttons to Configure InterPhone
nUsing Keypad & Buttons to Configure InterPhone
lTogotothe MainMenu,press ENTERbutton.
lTo go to Sub-menu, go to the Main Menu first ; with setup
itemscontainingsub-menudisplayed,pressENTER
button.
lTo edit setup items, select the setup item you want to
edit, then press ENTER button to input data. After com-
plete inputting data, press ENTER again to save.
lPress<LEFT>or <RIGHT>to movethe previousor next
item.
lTo input data from telephone keypad,please refer to Key& Characters Table.
3-2
< Control Panel >
< Key Pad >
lCheckDeviceIDNumberand ITSPAccountbalance

Main Menu & Sub Menu
Basic Setup Items:
AfteryoucompletetheBasicSetup,youareabletomakeInternetphonecallsfromyourInterPhone
to anyone equipped with any of DSG VoIP devices such as InterPhone, IPStar, and InterStar.
ITSP Setup Items:
After you subscribe calling points provided by DSG Internet Telephony Networks and complete
the ITSP Setup, you are able to make Internet phone calls from your InterPhone to any regular
telephone user at ultra low rates.
Configuring Your InterPhone 3-3
nMain Menu & Sub Menu
GATEWAY IP SUBNET
MASK DHCP SPEED DIAL (PSTN) SPEED DIAL
(I PHONE) ITSP SETUP SYSTEM SETUP EXIT SETUPIP ADDRESS
01: (Name) / (Phone Number)
02:
03:
.
.
.
.
.
.
21: (Name) / (Phone Number)
01: (Name) /
02:
03:
.
.
.
.
.
.
21: (Name) /
(IP, ID,phone)
*
(IP, ID,phone)
*
DEVICEID
DNSADDRESS
E-MAILADDRESS
PLAYVOLUME
VOICEQUALITY
DATACONTROL
JITTERDELAY
PSTN FLASH TIME
SYSTEMCLOCK
AUTOUPGRADE
TELNETPASSWORD
EXIT TO MAIN
ITSPACCOUNT
YOURPHONENO.
LONGDISTCODE
INT’LCODE
COUNTRYCODE
EXIT TO MAIN
DOWNLOAD NOW
RESTORE
EXIT
Basic Setup (InterPhone-to-InterPhone/IPStar/InterStar Mode)
Before you start using your InterPhone, you need to subscribe an Internet access line from your
localISP. ItcanbexDSL,CableModem,orLeasedLine. TomakeDevice-to-DeviceInternetphone
calls,onlyIPADDRESS, GATEWAYIP andSUBNETMASKinformationarerequired.
GATEWAY IP SUBNET
MASK DHCP SPEED DIAL (PSTN) SPEED DIAL
(I PHONE) ITSP SETUP SYSTEM SETUP EXIT SETUPIP ADDRESS
EXIT TO MAINEXIT TO MAIN

InterPhone Operation Manual
Note: In a DHCP network environment or your ISP assigns dynamic IP to you, please go to
DHCP item and enable the DHCP function, and then you can skip the Basic Setup.
IP Address (Required)
IP Address is an identifier for device on a TCP/IP network. Your IP Address allows other VoIP
devices on the Internet to find your location. The format of an IP address is a 32-bit numeric
address written as four numbers separated by periods.
Step1 PressENTERbuttontogoto MainMenu.The firstitemis
IPADDRESS. PressENTERbuttontoedit.
Step 2 Use the keypad to input the IP Address obtained from
your ISP. ( e.g. _ _ _ . _ _ _. _ _ _. _ _ _ )
Step 3 Press ENTERto saveand exitedit mode.
Note: The IP address you entered must be a real IP Address and not used by other equipment
such as PC or printer server on the LAN.
Step 1 WithGATEWAY IPdisplayed,pressENTER toedit.
Step 2 Use the keypad to input the Gateway IP Address.
( e.g._ _ _. _ _ _. _ _ _. _ _ _ )
Step 3 Press ENTERto saveand exitedit mode.
Gateway IP Address (Required)
The purpose of a gateway is to link two different types of networks. For example, the Gateway
IP Address for a LAN to connect to the WAN is the IP Address of the router.
3-4
nBasic Setup (InterPhone-to-InterPhone/IPStar/InterStar Mode)
Step 1 WithSUBNETMASKdisplayed,pressENTERtoedit.
Step 2 Use the keypad to input your subnet mask information.
( e.g. _ _ _. _ _ _. _ _ _. _ _ _ )
Step 3 Press ENTERto saveand exitedit mode.
Subnet Mask (Required)
Subnet Mask is a mask used to determine which subnet an IP address belongs to. It enables the
network administrator to divide the host part of the address into two or more subnets.