Dukane 8964WSS User manual

1
DLP
®Projector
8964WUSS/8964WSS
User's Manual (detailed)
Operating Guide
Thank you for purchasing this projector.
►Before using this product, please read all manuals for this
product. Be sure to read Safety Guide rst. After reading them, store them in a
safe place for future reference.
WARNING
NOTE
Trademark acknowledgment
Various symbols are used in this manual. The meanings of these symbols are
described below.
About this manual
WARNING
CAUTION
This symbol indicates information that, if ignored, could possibly
result in personal injury or even death due to incorrect handling.
This symbol indicates information that, if ignored, could possibly
result in personal injury or physical damage due to incorrect handling.
Please refer to the pages written following this symbol.

• VESA and DDC are trademarks of the Video Electronics Standard Association.
•
HDMI
TM
, the HDMI logo, and High-Denition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
• Blu-ray DiscTM and Blu-rayTM are trademarks of Blu-ray Disc Association.
• DICOM® is the registered trademark of the National Electrical Manufacturers Association
for its standards publications relating to digital communications of medical information.
• HDBaseTTM and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance.
•
MHL®, the MHL logo, and Mobile High-Denition Link are trademarks or registered
trademarks of MHL, LLC in the United States and other countries.
• DLP® and the DLP logo are registered trademarks of Texas Instruments.
All other trademarks are the properties of their respective owners.
NOTICE This entry notices of fear of causing trouble.
• The information in this manual is subject to change without notice.
• The illustrations in this manual are for illustrative purposes. They may differ
slightly from your projector.
• The manufacturer assumes no responsibility for any errors that may appear in
this manual.
• The reproduction, transfer or copy of all or any part of this document is not
permitted without express written consent.
USSSSUseanua

2
Contents
Introduction . .............. 3
Features ......................3
Checking the contents of package ....3
Part names ....................4
Projector, Control panel, Ports,
Remote control
Setting up . ................ 8
Arrangement ...................9
Connecting with your devices .....1 2
Fastening the cables ............1 9
Fastening the adapter cover ......2 1
Using the security bar and slot ....2 2
Connecting power supply ........2 3
Attaching the terminal cover ......2 4
Remote control ............ 25
Installing the batteries ...........2 5
Changing the frequency of remote control signal . . 2 6
About the remote control signal ...2 6
Using as a simple PC mouse & keyboard . . 2 7
Power on/off . ............. 28
Turning on the power ...........2 8
Turning off the power ...........2 9
Operating . ............... 30
Adjusting the volume ............3 0
Temporarily muting the sound .....3 0
Selecting an input signal .........3 1
Selecting an aspect ratio .........3 2
Adjusting the projector's elevator ....3 3
Adjusting the zoom and focus .....3 3
Adjusting the lens shift ..........3 4
Using the automatic adjustment feature . . 3 5
Correcting the distortion .........3 6
Using the EDGE BLENDING features . . 3 9
Using the magnify feature ........4 3
Temporarily freezing the screen ...4 4
Temporarily blanking the screen ...4 4
PbyP (Picture by Picture) /
PinP (Picture in Picture) ...4 5
Using the menu function .........4 9
Indication in OSD,
Containing items of each menu
EASY MENU. . . . . . . . . . . . . . . 52
PICTURE menu . ........... 54
IMAGE menu . ............. 58
INPUT menu . ............. 61

SETUP menu . ............. 66
AUDIO menu . ............. 73
SCREEN menu. ............ 74
OPTION menu . ............ 80
NETWORK menu . .......... 95
SECURITY menu . .......... 96
Maintenance ............. 103
Cleaning the intake vents ........103
Replacing the internal clock battery . .104
Other care ...................105
Troubleshooting . ......... 107
Related messages ..............107
Regarding the indicator ........109
Resetting all settings ........... 1 1 2
Phenomena that may be easy to
be mistaken for machine defects . . 1 1 3
Specications . ........... 120


3
Introduction
Introduction
The projector provides you with the broad use by the following features.
ü Equipped with long-life LED light source, eco-friendly projector without a mercury
lamp. Dustproof optical engine allowing highly reliable maintenance-free operation
over a long period.
ü Dukane's original image stabilizer for a clearer image (HDCR/
ACCENTUALIZER) enables more visible pictures in bright rooms.
ü Equipped with high-magnification 1.7x zoom lens and lens shift, provides no
restriction of installation angle and 360°-range projection. The edge blending
and the geometry correction functions allowing projection of a seamless image
even on a curved wall or a horizontally/vertically long screen.
ü Supports a variety of digital inputs such as HDBaseTTM, HDMITM, MHL, and so
on. Ability to connect multiple projectors in a daisy chain by HDMI OUT port
and project the image simultaneously.
ü With the terminal cover that can hide a power cord, input/output cables,
and HDMITM/HDBaseTTM cables, you can install the projector on the ceiling
seamlessly.
Features
• Keep the original packing materials for future reshipment. Be sure
to use the original packing materials when moving the projector. Use special
caution for the lens.
NOTE
Checking the contents of package
Please see the Contents of package section in the User’s Manual (concise)
which is a book. Your projector should come with the items shown there. Require
of your dealer immediately if any items are missing.
►Keep small parts away from children and pets. Take care not
to put in the mouth. If swallowed, consult a physician immediately for emergency
treatment.
WARNING
Note: The Dukane model described in this document is manufactured by Hitachi and use the same
firmware, software programs, control code, and accessory parts. The equivalent Dukane to Hitachi
models are; 8964WUSS (LP-WU3500) and 8964WSS (LP-WX3500).

4
Introduction
Part names
Projector
(1) Speaker (30, 73)
(2) Elevator feet (x2) (33)
(3) Remote sensor (27, 89)
(4) Lens cover
(5) Intake vents
(6) Control panel (5)
(7) AC (AC inlet) (23)
(8) Exhaust vents
(9) Ports (6)
(10) Security bar (22)
(11) Security slot (22)
(12) Battery cover (104)
(continued on next page)
(1)
(2)
(2)
(3)
(3)
(4)
(5)
(6)
(10)
(7)
(8)
(8)
(9)
(10) (11)(12)

5
Control panel
(1) STANDBY/ON button (28)
(2) INPUT button (31, 49)
(3) MENU button (49)
(4) SECURITY indicator (102)
(5) LIGHT indicator (109 ~ 112)
(6) TEMP indicator (109 ~ 112)
(7) POWER indicator (28, 109 ~ 112)
Introduction
►Do not open or remove any portion of the product, unless
the manuals direct it.
►Do not subject the projector to unstable conditions.
►Do not apply a shock or pressure to this product. Remove all the attachments
including the power cord and cables, from the projector when carrying the
projector.
►Do not look into the lens and the openings on the projector while the light
source is on since the projection ray may cause a trouble on your eyes.
►Keep any object away from concentrated projection light beam. Blocking the
beam by something causes high temperature and could result in re or smoke.
►Do not touch around the exhaust vents during use or just after use,
since it is too hot.
WARNING
►Do not attach anything onto the lens except the lens
cover of this projector because it could damage the lens, such as melting the
lens.
CAUTION
Part names (continued)
(continued on next page)
(2) (3) (1)
(4) (5) (6) (7)
SECURITY LIGH T TEMP POWER

6
Ports (12~18)
(1) COMPUTER IN port
(2) HDBaseT port
(3) LAN port
(4) WIRELESS port
(5) HDMI 1 / MHL port
(6) HDMI 2 port
(7) HDMI OUT port
(8) VIDEO port
(9) AUDIO IN1 port
(10) AUDIO IN2 (L, R) ports
(11) AUDIO OUT port
(12) MONITOR OUT port
(13) REMOTE CONTROL IN port
(14) REMOTE CONTROL OUT port
(15) CONTROL port
(16) USB-B port
Introduction
Part names (continued)
(6) (16)
(12) (11)
(7) (5) (2)(3) (4)
(10) (8) (13) (14) (15)
(9) (1)

7
Introduction
Part names (continued)
• Any button marked with “*” is not supported on this projector (108).
• Some keys are unavailable when OSD MESSAGE is set to INHIBIT(71).
NOTE
Back of
the remote control
Remote control
(1) INPUT button (31)
(2) MY BUTTON-1 button (82)
(3) MY BUTTON-2 button (82)
(4) STANDBY/ON button (28)
(5) ASPECT button (32)
(6) PbyP button (45)
(7) AUTO button (35)
(8) FREEZE button (44)
(9) MAGNIFY ON button (43)
(10) FOCUS + button *
(11) ZOOM + button *
(12) VOLUME + button (30)
(13) MAGNIFY OFF
button (43)
(14) FOCUS - button *
(15) ZOOM - button *
(16) VOLUME - button (30)
(17) PAGE UP button
(18) GEOMETRY button (36)
(19) PICTURE button
(20) MUTE button (30)
(21) PAGE DOWN button
(22) INTERACTIVE button *
(23) NETWORK button
(24) BLANK button (44)
(25) ESC button (26)
(26) MENU button (49)
(27) ENTER button (49)
(28) OSD MSG button (71)
(29) RESET button (49)
(30) ▲/▼/◄/►cursor buttons (49)
(31) Battery cover (25)
(3)
(4)
(7)
(8)
(11)
(12)
(15)
(16)
(20)
(19)
(24)
(23)
(26)
(27)
(29)
(31)
ASPECT
BLANK
ESC MENU
RESET
AUTO
PAGE
DOWN
ON
OFF
FREEZE
UP
ENTER
FOCUS
-
+
ZOOM
-
+
INPUT
INTERACTIVE
MYBUTTON
12
PbyP
MAGNIFY VOLUME
-
+
GEOMETRY PICTURE MUTE
NETWORK
OSD MSG
(2)
(1)
(6)
(5)
(10)
(9)
(14)
(13)
(17)
(18)
(21)
(22)
(25)
(30)
(28)

8
Setting up
Setting up
Install the projector according to the
environment and manner the projector will be
used in.
This projector will perform in a free tilt angle,
as shown in the  gures below.
For the case of installation in a special state
such as ceiling mount, the speci ed mounting
accessories and service may be required.
Before installing the projector, consult your
dealer about your installation.
Secure a clearance of 50cm or greater between the exhaust vents and walls, and
a clearance of 50cm or greater between the intake vents and walls. Assume that
there is enough clearance in the both sides, and top of the projector in the  gure
below.
50cm or greater
Intake
vents
Exhaust
vents
50cm or greater
Tilt 360°
Horizontal 360° Vertical 360° (combination of
horizontal and vertical)

9
Setting up
Arrangement
Refer to tables T-1 to T-2 at the back of User’s Manual (concise) as well as the
following to determine the screen size and projection distance. The values shown
in the table are calculated for a full size screen.
Ⓗ × Ⓥ : Screen size
ⓐ:
Projection distance (from the front of the projector unit)
(continued on next page)
Projector top
Projector bottom
NOTE • The installation position and the operating environment such as
temperature, altitude may affect the brightness of the display.

1 0
Setting up
Arrangement (continued)
WARNING
(continued on next page)
►Install the projector where you can access the power
outlet easily. If an abnormality should occur, unplug the projector urgently.
Otherwise it could cause a re or electric shock.
►Do not subject the projector to unstable conditions. If the projector falls
or topples over, it could result in injury or damage to the projector and the
surrounding things. Using a damaged projector could result in a re and an
electric shock.
• Do not place the projector in unstable places, such as an inclined surface,
places subject to vibration, on top of a wobbly table or cart, or a surface that is
smaller than the projector.
• Do not put the projector on its side, front or rear position.
• Do not attach nor place anything on the projector unless otherwise specied in
the manual.
• Do not use any mounting accessories except the accessories specied by the
manufacturer. Read and keep the manuals of the accessories used.
• For special installation such as ceiling mounting, be sure to consult your dealer
beforehand.
• It is possible to install the projector for any direction with specied mounting
accessories. Consult with your dealer about such a special installation.
• DLP chip(s) is/are precision-made parts. In rare cases, pixels may be missing
or lit, but this is not a malfunction.
• Direct high-power laser beam onto the lens surface can damage the DLP
chip(s).
• Remove all the attachments including the power cord and cables, from the
projector when carrying the projector.
►Do not install the pro
jector near thermally conductive or ammable
things. Such things when heated by the projector could result in a re and burns.
• Do not place the projector on a metal stand.
►Do not place the projector where any oils, such as cooking or machine
oil, are used. Oil may harm the product, resulting in malfunction, or falling from
the mounted position.
►Do not place the projector in a place where it may get wet. Getting the
projector wet or inserting liquid into the projector could cause a re and an
electric shock, and damage the projector.
• Do not place the projector near water, such as in a bathroom, kitchen, or
poolside.
• Do not place the projector outdoors or by the window.
• Do not place anything containing liquid near the projector.
►Do not block the intake vents and exhaust vents of the projector. If the
intake vents and exhaust vents of the projector are blocked, the accumulated
inside heat may cause re.

1 1
Setting up
Arrangement (continued)
►Place the projector in a cool place with sufcient
ventilation. The projector may shutdown automatically or may malfunction if its
internal temperature is too high.
Using a damaged projector could result in a re and an electric shock.
• Do not place the projector in direct sunlight or near hot objects such as heaters.
• Do not place the projector where the air from an air conditioner or similar unit
will blow on it directly.
• Do not place the projector on carpet, cushions or bedding.
• Do not stop up, block nor cover the projector's vent holes. Do not place
anything around the projector that could be sucked in or stuck to the projector's
intake vents.
• Do not place the projector at places that are exposed to magnetic elds, doing
so can cause the cooling fans inside the projector to malfunction.
►Avoid placing the projector in smoky, humid or dusty place. Placing the
projector in such places could cause a re, an electric shock and malfunction of
the projector.
• Do not place the projector near humidiers. Especially for an ultrasonic
humidier, chlorine and minerals contained in tap water are atomized and could
be deposited in the projector causing image degradation or other problems.
• Do not place the projector in a smoking area, kitchen, passageway or by the
window.
• Position the projector to prevent light from directly hitting the
projector's remote sensor.
• Do not place the product in a place where radio interference may be caused.
• Set the ALTITUDE of the SERVICE item in the OPTION menu correctly. It is
recommended to leave it at AUTO usually (86). If the projector is used with a
wrong setting, it may cause damage to the projector itself or the parts inside.
• Keep heat-sensitive things away from the projector. Otherwise, they may be
damaged by the heat from the projector.
CAUTION
NOTICE
• When the temperature inside the projector rises high, it may cause the
high rotation of the fan for cooling temporarily.
NOTE

1 2
Setting up
Connecting with your devices
Before connecting the projector to a device, consult the manual of the device to
conrm that the device is suitable for connecting with this projector and prepare
the required accessories, such as a cable in accord with the signal of the device.
Consult your dealer when the required accessory did not come with the product or
the accessory is damaged.
After making sure that the projector and the devices are turned off, perform
the connection, according to the following instructions. Refer to the gures in
subsequent pages.
Before connecting the projector to a network system, be sure to read Network
Guide too.
►Use only the appropriate accessories. Otherwise it could
cause a re or damage the projector and devices.
• Use only the accessories specied or recommended by the projector’s
manufacturer. It may be regulated under some standard.
• Neither disassemble nor modify the projector and the accessories.
• Do not use the damaged accessory. Be careful not to damage the accessories.
Route a cable so that it is neither stepped on nor pinched out.
WARNING
►For a cable with a core at only one end, connect the end
with the core to the projector. That may be required by EMI regulations.
CAUTION
• Plug-and-Play is a system composed of a computer, its operating system
and peripheral equipment (i.e. display devices). This projector is VESA DDC
2B compatible. Plug-and-Play can be used by connecting this projector to a
computer that is VESA DDC (display data channel) compatible.
- Take advantage of this feature by connecting a computer cable to the
COMPUTER IN port (DDC 2B compatible). Plug-and-Play may not work
properly if any other type of connection is attempted.
- Please use the standard drivers in your computer as this projector is a Plug-
and-Play monitor.
• Do not turn on or off the projector while connected to a device in
operation, unless that is directed in the manual of the device. Otherwise it may
cause malfunction in the device or projector.
• The function of some input ports can be selected according to your usage
requirements. Check the reference page indicated beside each port in the
following illustration.
• Be careful not to mistakenly connect a connector to a wrong port. Otherwise it
may cause malfunction in the device or projector.
- When connecting a connector to a port, make sure that the shape of the
connector ts the port.
- Tighten the screws to connect a connector equipped with screws to a port.
- Use the cables with straight plugs, not L-shaped ones, as the input ports of
the projector are recessed.
About Plug-and-Play capability
NOTE
(continued on next page)

1 3
Setting up
Connecting with your devices (continued)
Computer
(continued on next page)
Smartphone
Tablet
HDBaseTTM

1 4
• Before connecting the projector to a computer, consult the computer’s
manual and check the compatibility of the signal level, the synchronization
methods and the display resolution output to the projector.
- Some signal may need an adapter to input this projector.
- Some computers have multiple screen display modes that may include some
signals which are not supported by this projector.
- Although the projector can display signals with a resolution up to UXGA
(1600x1200) or up to W-UXGA (1920x1200), the signal will be converted
to the projector’s panel resolution before being displayed. The best display
performance will be achieved if the resolutions of the input signal and the
projector panel are identical.
• If you connect this projector and a notebook computer, you need output the
display to an external monitor, or output simultaneously to the internal display
and an external monitor. Consult the computer's manual for the setting.
• Depending on the input signal, the automatic adjustment function of this
projector may take some time and not function correctly.
- Note that a composite sync signal or sync-on-green signal may confuse the
automatic adjustment function of this projector (63).
- If the automatic adjustment function does not work correctly, you may not see
the dialog to set the display resolution. In such a case, use an external display
device. You may be able to see the dialog and set an appropriate display
resolution.
NOTE
(continued on next page)
Setting up
Connecting with your devices (continued)

1 5
Setting up
Connecting with your devices (continued)
(continued on next page)
Computer
Access
point
USB
wireless
adapter
(optional)
External
device
► Before connecting the projector to a network system be sure
to obtain the consent of the administrator of the network.
► Do not connect the LAN port to any network that might have the excessive voltage.
► The designated USB wireless adapter that is sold as an option is required to use
the wireless network function of this projector. Before connecting the USB wireless
adapter, turn off the power of the projector and disconnect the power cord. Do not
use any extension cable or device when connecting the adapter to the projector.
►To connect both the LAN cable and USB wireless adapter to the projector, use
a LAN cable that is  at on the side where the plug’s wire is visible. Otherwise,
both of them cannot be connected correctly, or the wire may break (malfunction).
CAUTION
►Heat may build up in the USB wireless adapter, to avoid
possible burns disconnect the projector power cord for 10 minutes before
touching the adapter.
► When using the USB wireless adapter, use the supplied adapter cover or terminal
cover(21).
WARNING
• HDBaseT is a technology to transmit image, sound, ethernet or serial control
signal via LAN cable.
• LAN or HDBaseT input port can be selected as ethernet signal input by
switching in the menu.
• Use LAN cables of up to 100m long. Exceeding this length, the image
and sounds will be deteriorated, and even experience malfunction on LAN
transmission.
- Quali ed cable is required for HDBaseT connection.
About HDBaseT™connection

1 6
Setting up
Connecting with your devices (continued)
VCR/DVD/
Blu-ray DiscTM
player
(continued on next page)
• The HDMI ports of this model are compatible with HDCP (High-band-
width Digital Content Protection) and therefore capable of displaying video
signals from HDCP compatible DVD players or the like.
- The HDMI ports support the following signals:
For Video signals, refer to User’s Manual (detailed) Technical .
Audio signal : Format Linear PCM
Sampling frequency 48kHz / 44.1kHz / 32kHz
- This projector can be connected with another equipment that has HDMITM
connector, but with some equipment the projector may not work properly,
something like no video.
- Be sure to use an HDMITM cable that has the HDMITM logo.
- Use a Category 2-certi ed HDMITM cable to input 1080p@50/60 signal to the
projector.
- When the projector is connected with a device having DVI connector, use a
DVI to HDMITM cable to connect with the HDMITM input.
- The MHL supports the following signals.
For Video signals, refer to User’s Manual (detailed) Operating Guide –
Technical.
Audio signal : Format Linear PCM
Sampling frequency 48kHz / 44.1kHz / 32kHz
- Be sure to use an MHL cable that has the MHL logo.
NOTE

1 7
(continued on next page)
Setting up
Connecting with your devices (continued)
• The HDMITM cables might come off easily due to the lack of a
mechanical lock on the cables and connectors. It is recommended to fasten the
HDMI cables by using the HDMI cable holder and the Cable tie to prevent them
from coming off (19).
• This projector has HDMI input/output ports and can be connected to multiple
devices such as projectors or monitors with HDMI cable.
・ The projected image is output when HDMI 1 / MHL or HDBaseT is selected.
・ The resolution of the signal input to the projector and signal output from the
projector may be restricted by the maximum resolution of the connected device
such as projector or monitor.
・ HDMI output operation in normal standby depends on the setting of the menu
(72) . It is not output during saving standby SAVING or NETWORK(WOL)
standby mode.
・ When outputting HDMI signal, turn on the output side connected device
before inputting image signal to the projector.
・ Up to 7 devices can be connected in series for HDMI output port of this
projector.
・ The number of devices that can be connected varies depending on HDCP
version, the restriction of the number of devices for HDCP repetition of source
device, and the quality of a cable.
・ The projected image from the projector may be interrupted when POWER
OFF/ON, input switching, or HDMI cable removal/insertion is executed on the
second or subsequent projector or monitor.
・When a device corresponding to MHL is connected to HDMI 1 / MHL port and
the state of a device connected to HDMI output port changes, selected input
port may be switched to HDMI 1 / MHL.
・ HDMI output may be interrupted when the projector is turned on/off.
NOTE

1 8
Setting up
Connecting with your devices (continued)
Speakers
(with an ampli er)
(Wired)
Remote
control
Monitor
Another
projector
• To use a wired remote control, connect a wired remote control to
the REMOTE CONTROL IN port. You can also connect another projector to
the REMOTE CONTROL OUT port to control it from the wired remote control.
You can utilize this projector as a remote control-relay with the REMOTE
CONTROL IN and OUT ports. To connect the wired remote control or another
projector to the REMOTE CONTROL IN or OUT ports, use audio cables with
3.5 mm diameter stereo mini plugs. This function is useful when a wireless
remote signal may not reliably reach the projector.
• The signal received in a remote sensor and the remote control signal input
from HDBaseT are also output from REMOTE CONTROL OUT.
• The projector may not be operated correctly if they are operated from multiple
remote controls at the same time.
NOTE

1 9
Fastening the cables
Setting up
Use the supplied cable tie to fasten the
cables.
It is recommended to fasten the HDMI cables by using the HDMI cable holder and
the Cable tie to prevent them from coming off. Use a Cable tie with the size of 2.0
x 4.0mm or smaller.
►Do not fasten the cables other than HDMI.
►To fasten the cable, use a supplied Cable tie or plastic tie
with the size of 2.0 x 4.0mm or smaller. A metallic tie may cause damage to the
cables and tie holder.
►Do not bind the cables too tightly. The cables or the hole might be damaged.
WARNING
CAUTION
Remove the screw located on the lower
side of HDMI2 connector and use it to
attach the HDMI cable holder.
With cable tieNo cable tie
screw
HDMI cable holder Cable tie - medium

2 0
Use the supplied cable tie to fasten the cable.
Setting up
Fastening the cables (continued)
Attaching the cap
Attach the bundled cap to prevent
contamination by dust or foreign matter
when the cable is not connected.
►Keep small parts away from children and pets. Take care not
to put in the mouth.
WARNING
HDMI Cap HDBase-T Cap
Cable tie - small
Cable tie - small