Dulce systems PRO DSqp User manual
PRO DSqp
with Quad Pack Portability
Installation and User’s Manual
Designed for Video Editing and Content Creation Professionals
Document 900-0026-0 v1.1
PRO DS
qp
Installation and User’s Manual
Table of Content
1.Introduction............................................................................................................................. 3
1.1.Safety Considerations...................................................................................................... 4
1.1.1.SAFETY CONSIDERATIONS................................................................................. 4
1.1.2.CONSIDÉRATIONS DE SÉCURITÉ....................................................................... 5
1.1.3.SAFTY BERÜCKSICHTIGUNGEN ......................................................................... 6
1.1.4.CONSIDERACIONES DE SEGURIDAD................................................................. 7
1.2.System Requirements ..................................................................................................... 8
1.3.Technical Support............................................................................................................ 8
2.Getting Started........................................................................................................................ 9
2.1.Packaging........................................................................................................................ 9
2.2.Check List........................................................................................................................ 9
3.Overview............................................................................................................................... 10
3.1.The Bezel....................................................................................................................... 10
3.2.Disk Module (Quad Pack).............................................................................................. 10
3.3.Front, back and adapters............................................................................................... 11
4.Installation............................................................................................................................. 12
4.1.Disk Module Installation................................................................................................. 12
4.2.Host Bus Extender Card (desktop)................................................................................ 13
4.2.1.Switch Settings (HBE usage only)......................................................................... 14
4.2.2.HBE Card Installation ............................................................................................ 15
4.2.3.HBE Cable Connection.......................................................................................... 16
4.2.4.Mac Connection..................................................................................................... 16
4.2.5.Windows PC Connection....................................................................................... 17
4.3.ExpressCard Adapter (laptop)....................................................................................... 17
4.4.Driver Installation........................................................................................................... 18
4.4.1.Mac Pro – Expansion Slot Utility settings.............................................................. 18
4.4.2.Mac Driver Installation........................................................................................... 19
4.4.3.Windows XP/2000 Driver Installation .................................................................... 20
4.4.4.Windows Vista Driver Installation .......................................................................... 20
4.5.RAID Console Installation.............................................................................................. 21
4.5.1.Apple Mac RAID Console Installation.................................................................... 21
4.5.2.Windows PC RAID Console Installation................................................................ 21
4.6.E-mail notification .......................................................................................................... 21
5.RAID Console Operations..................................................................................................... 22
5.1.Start RAID Console GUI................................................................................................ 22
5.1.1.Start Apple Mac RAID Console GUI...................................................................... 22
5.1.2.Start Windows PC RAID Console GUI.................................................................. 24
5.2.Change RAID Mode – Deleting / Creating..................................................................... 26
5.2.1.Delete the RAID Set .............................................................................................. 26
5.2.2.Create a RAID Set................................................................................................. 27
5.2.3.Create >2TB RAID Set for Windows XP (32bit):................................................... 28
6.Alarm Conditions / Degraded RAID Set................................................................................ 30
6.1.Replacing a Disk Module............................................................................................... 31
7.Formatting and Partitioning................................................................................................... 32
7.1.Apple OS X Formatting.................................................................................................. 32
7.1.1.Erase an existing partition ..................................................................................... 32
7.1.2.Create a new partition............................................................................................ 33
7.2.Windows XP / Vista Formatting..................................................................................... 34
8.RAID Level Descriptions....................................................................................................... 36
9.Limited Warranty................................................................................................................... 37
10.Product Registration.......................................................................................................... 38
11. Appendix A ........................................................................................................................ 39
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PRO DS
qp
Installation and User’s Manual
1. Introduction
We appreciate your purchase of this product from Dulce Systems. You have
everything you need to quickly and easily connect the storage unit to your editing
computer. You are a short time way from your next blockbuster creation.
This Installation and User’s Manual is intended to streamline the process of
getting your RAID storage system up and running so you can get to work quickly.
For most typical video editing storage requirements, we have preconfigured the
PRO DSqp for a much more streamlined installation. Refer to the Pre-
configuration Sheet for the exact pre-configuration of your PRO DSqp, the default
configured is for RAID 5 (efficient protection mode) and pre-formatted for Mac
OS X. Just simply follow the installation steps outlined in this manual, and you
will up and running in no time. For Windows operation, a short format process
will be required.
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PRO DS
qp
Installation and User’s Manual
1.1. Safety Considerations
1.1.1.SAFETY CONSIDERATIONS
W A R N I N G
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WATER AND MOISTURE
To reduce the risk of fire or electrical shock, do not expose unit to rain or
moisture. Do not operate unit near water – such as: bathtub, washbowl, kitchen
sink or laundry tub, wet basement, or near a swimming pool.
STABILITY
Do not place this unit on an unstable cart, stand, bracket, or table. Unit may fall,
causing serious injury.
VENTILATION
Do not block front and rear ventilation. Proper airflow is required to ensure
reliable operation and prevents unit from overheating. Do not place unit in an
enclosed space where no or insufficient ventilation is available.
ELECTRICAL
Do not defeat the safety purpose of the grounding power plug. The power cord
should be routed so that it is not likely to be walked on or pinched by items
placed upon or against them.
SERVICING
Do not attempt to service this unit yourself. Opening or removing the top, side
and rear covers will expose you to dangerous voltages or other hazards.
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PRO DS
qp
Installation and User’s Manual
1.1.2.CONSIDÉRATIONS DE SÉCURITÉ
AVERTISSEMENT
RISQUE DE DÉCHARGE ÉLECTRIQUE
N'OUVRIR PAS
EAU ET HUMIDITÉ
Pour réduire le risque de feu ou de choc électrique, n'exposez pas d'unité pour
pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la
baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près
d'une piscine.
STABILITÉ
Ne placez pas cette unité sur un chariot instable, un éventaire, une parenthèse
ou une table. L'unité peut tomber, en provoquant la blessure sérieuse.
VENTILATION
Ne bloquez pas de devant et élevez la ventilation. L'écoulement d'air nécessaire
est tenu de garantir l'opération sûre et prévient l'unité de sur le chauffage. L'unité
ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant
n'est disponible.
ÉLECTRIQUE
Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases.
La corde de pouvoir devrait être mise en déroute pour qu'ils ne seront pas
probablement marchés sur ou pincés par les articles placés sur ou contre eux.
ENTRETIEN
N'essayez pas d'assurer l'entretien de cette unité vous-même. En s'ouvrant ou le
fait d'enlever le haut, le côté et les couvertures arrière vous exposeront aux
voltages dangereux ou à d'autres hasards.
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PRO DS
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Installation and User’s Manual
1.1.3.SAFTY BERÜCKSICHTIGUNGEN
W A R N U N G
ELEKTROSCHOCKGEFAHR
NICHT ÖFFNEN
WASSER UND FEUCHTIGKEIT
Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät
nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe von Bade-
oder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder
Schwimmbecken betreiben.
STABILITÄT
Das Gerät nicht auf wacklige Karren, Ständer, Halterungen oder Tische stellen,
da es herunterfallen und Verletzungen verursachen könnte.
BELÜFTUNG
Vordere und hintere Belüftungsöffnungen nicht versperren. Das Gerät muss
ausreichend be- und entlüftet werden können, damit es sich nicht während des
Betriebs überhitzt. Daher darf das Gerät nicht in geschlossenen Räumen
aufgestellt werden, in denen keine ausreichende Be- und Entlüftung
gewährleistet ist.
STROMVERSORGUNG
Nicht den Schukostecker modifizieren. Das Stromkabel sollte so verlegt werden,
dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstände
beschädigt werden kann.
WARTUNG
Das Gerät nicht eigenmächtig warten. Durch das Öffnen des Geräts (Abziehen
der oberen, seitlichen und hinteren Abdeckung) setzen Sie sich
lebensgefährlichen Spannungen aus.
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PRO DS
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Installation and User’s Manual
1.1.4.CONSIDERACIONES DE SEGURIDAD
ADVERTENCIA
GEFAHR DES STROMSCHLAGS
NICHT ÖFFNEN
AGUA Y HUMEDAD
Para reducir el riesgo de fuego o electrochoque, no exponga la unidad para
llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera,
lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.
ESTABILIDAD
No coloque esta unidad en un carro inestable, soporte, soporte o mesa. La
unidad puede caerse, causando la herida seria.
VENTILACIÓN
No bloquee delantero y críe la ventilación. El corriente de aire apropiado es
requerido asegurar la operación confiable y previene la unidad de sobre la
calefacción. La unidad no puede colocado en un espacio incluido donde ninguna
ventilación o en suficiente está disponible.
ELÉCTRICO
No derrote el objetivo de seguridad del enchufe de poder que da buenos
conocimientos. La cuerda de poder debería ser derrotada de modo que ellos
probablemente no sean andados en o pellizcados por artículos colocados sobre
o contra ellos.
REVISIÓN
No intente atender esta unidad usted mismo. Abriéndose o quitar la cumbre, el
lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos.
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PRO DS
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Installation and User’s Manual
1.2. System Requirements
Operating Systems:
•Windows 7 / XP / Vista 32/64-bit / Server
2003 & 2008.
•Mac OS X 10.4 or higher.
•Apple G5 with one available PCI-e x8 slot.
•Apple Mac Pro with one available PCI-e x8 slot.
•Windows compatible PC with one available PCI-e x8 slot.
•Internet connection (to download drivers and utilities).
1.3. Technical Support
Phone 818-435-6007
FAX 818-576-0324
Web www.dulcesystems.com
If the product requires service, please contact Dulce Systems’ Technical Support
and obtain an RMA number. Ship the product properly packaged to:
Dulce Systems
Attn: RMA
9620 Topanga Canyon Place,
Suite E
Chatsworth, CA 91311
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PRO DS
qp
Installation and User’s Manual
2. Getting Started
The PRO DSqp comes pre-assembled and ready for use, just install the Quad
Pack and the supplied PCI-e (PCI-express) HBE (Host Bus Extender) for desktop
or the ExpressCard Adapter if using a laptop, connect the cables, install the
software driver and RAID Console. If you are using a Mac, you are good to go,
by default the unit is pre-formatted for Mac OS X operation. For Windows, a
small format procedure is needed.
2.1. Packaging
Please do not discard the boxes and packing materials in case you
might need to reuse them later. Always ship the product in its original
packaging. Improperly packaged products will be subjected to shipping
damage, for which you will be liable for the repair.
2.2. Check List
•Installation and User’s Manual
•Power Cord (North America user only)
•A Quad Pack Module system enclosure
•1 Quad Pack with 4 drives installed
•A PCI-e x8 Host Bus Extender card or optional ExpressCard Adapter
•A 1-meter PCI-e x8 Extender Cable (3, 7 and 10-meters optional)
or optional 1-meter PCI-e x1 Extender Cable
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PRO DS
qp
Installation and User’s Manual
3. Overview
3.1. The Bezel
The PRO DSqp does not have a front bezel that needs to be removed to access
the Disk Module (Quad Pack). The Disk Module (Quad Pack) is held by a spring
loaded Lock Pin that you simply pull down on to release the Disk Module (Quad
Pack).
Pull Lock Pin Down
3.2. Disk Module (Quad Pack)
Disk Module (Quad Pack)
Lock Pin
Pull down
to unlock
during
insert and
removal.
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Installation and User’s Manual
3.3. Front, back and adapters
Front and Rear Views
Alarm Reset
Fan
Temp
Uplink Config
Switches
Power Plug
power is remotely
controlled by computer
Removable
Quad Pack
Disk Module
Uplink Port x1
Uplink Port x8
Enclosure
Cooling Fan
Power Supply
Cooling Fan
Host Bus Extender Card for desktop
Config
Switches
Uplink Port x8
Link Status:
Cable Installed
Power On
4 or 8 Lane
PressCard 34 Adapter for laptop
Uplink Port x1
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PRO DS
qp
Installation and User’s Manual
4. Installation
Please follow these few steps to install the PRO DSqp. This process typically
takes about 20 minutes to complete.
Overview of installation:
•Disk Module Quad Pack Installation
•Host Bus Extender or ExpressCard Adapter installation
•Connections of Uplink cable to the Drive Enclosure
•Driver Installation
•RAID Console Installation
The PRO DSqp is normally shipped pre-configured in RAID 5 mode
and pre-formatted for Apple Mac OS X. After the driver installation
step and a reboot, the PRO DSqp icon will appear on the desktop
ready for use.
Windows operation will require a format/partition process. The PRO
DSqp ship already pre-configured in RAID 5. After the driver
installation, simply run the Windows Disk Management utility to
prepare the RAID for Windows usage.
4.1. Disk Module (Quad Pack) Installation
Install the Disk Module (Quad Pack) into the open slot. Pull the Lock Pin down
and insert drive pack fully, release Lock Pin to secure.
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qp
Installation and User’s Manual
4.2. Host Bus Extender Card (desktop)
The HBE is for installation in a desktop computer with an available PCI-e slot.
Turn off the computer and unplug the power source before proceeding with the
Host Bus Extender (HBE) Card installation.
PCI-express Host Bus Extender (HBE)
PCI-e (PCI express) and PCI-x are not compatible nor interchangeable with each
other. A PCI-e card can only be installed in a PCI-e equipped computer and PCI-
x card in a PCI-x equipped computer. Some computers support both PCI-e and
PCI-x such as the HP xw series but not Apple Macs.
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Installation and User’s Manual
4.2.1.Switch Settings (HBE usage only)
Configuration switch settings are needed when using the HBE, if you are using
the ExpressCard, this step can be skipped.
Determine the correct switch settings for PCI-e speed and cable length, set both
the HBE and PRO DSqp to the same configuration.
The HBE Card and the PRO DSqp enclosure can operate at 1, 4 or 8 lane speed
configurations. The maximum speed will be determined by the capability and
selection of the computer’s PCI-e slot. The HBE Card and the PRO DSqp must
be configured to match the speed of the computer PCI-e slot.
PCI-e Lane Setting
Switch 8 and 9 needs to be set to match the slot speed of the
computer. If you are unsure, the 4 lane setting is a good place to
start. PCI-e lane speed selection
9 8 8 9
8 Lanes = ÈÈ ÇÇ
4 Lanes = ÈÇ ÈÇ
1 Lane = ÇÇ ÈÈ
HBE upside down
HBE upright
Back of PRO DSqp Set both
PRO Q & HBE
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PRO DS
qp
Installation and User’s Manual
Cable length selection
The PRO DSqp is pre-configured for cable length of 1 to 7-meters, this step can
be skipped if the cable is within this range. If a 10-meter cable is to be used,
change the switch setting accordingly.
HBE upright
7 6 5 4 3 2 1 1 2 3 4 5 6 7
1 to 7-meter cable = ÈÇÇÈÇÈÇ ÈÇÈÇÈÈÇ (default)
10-meter cable = ÈÈÈÈÈÇÈ ÇÈÇÇÇÇÇ
Back of PRO DSqp
HBE upside down
Set both
PRO Q & HBE
4.2.2.HBE Card Installation
The PCI-e HBE Card requires a x8 slot or larger. Computers with PCI-e slots
less than x8 will not physically accommodate the HBE. PCI-e slots x8 or larger
will work.
Apple Mac Pro
and Power Mac
Typical
Windows PC
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Installation and User’s Manual
4.2.3. HBE Cable Connection
The HBE PCI-e x8 cable carries 8 lanes of the PCI-e interface. The green tab is
up in this orientation. To remove, pull the tab to unlock the latches and then pull
the metal body to remove the connector.
Switches to
left, green
Tab on top.
4.2.4.Mac Connection
Uplink
Port x8
Green
Tab to
bottom.
Green
Tab on
top.
Mac Pro or Power Mac
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Installation and User’s Manual
4.2.5.Windows PC Connection
Green
Tab to
bottom.
Green
Tab on
Bottom.
Typical Windows PC
Uplink
Port x8
4.3. ExpressCard Adapter (laptop)
The ExpressCard Adapter is for installation in a laptop equipped with an available
ExpressCard 34 slot. ExpressCards are rated at PCI-e x1 speed (250MB/sec).
Turn off the laptop and PRO DSqp, insert the ExpressCard and connect the x1
cable. No switch setting adjustments are required when using the Uplink Port x1.
Uplink
Port x1
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qp
Installation and User’s Manual
4.4. Driver Installation
4.4.1.Mac Pro – Expansion Slot Utility settings
This section applies exclusively to the Apple Mac Pro produced in
2006 and 2007. Skip this section for Mac Pros from Early 2008 and
later as well as all other computers.
The Mac Pro (Intel Xeon-based) will detect changes in the PCI-e slot
configuration, it will automatically launch the Expansion Slot Utility
where you can make performance adjustments for the various PCI-e slots. The
utility can be manually started also, it can be found at: Under my Mac Pro:
/System/Library/CoreServices.
Ensure there is at least a x4 speed assignment for the slot where the RAID
Controller is installed (x8 is preferred), making sure also that your video
capture/playback card and video display card also get a sufficient x value.
Example below is a good balance, it shows the RAID Controller in slot 4, a
popular video capture card in slot 3, a eSATA adapter in slot 2, and the standard
graphic card in slot 1.
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Installation and User’s Manual
4.4.2.Mac Driver Installation
For the latest Mac drivers, please visit our web site and download the
appropriate driver for your Mac.
Download
From: www.dulcesystems.com/download
After download, a folder named Dulce MRAID Install will be placed on your
desktop. Open it and follow the simply steps outlined in the Install Read Me
document.
After driver installation, reboot the computer and the PRO DSqp icon will appear
on the desktop. Your new storage is now ready to go to work.
Pre-configured
for Mac OS X
You may proceed to the RAID Console section if you wish to change the
configuration or just to learn about the RAID Console.
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Installation and User’s Manual
4.4.3.Windows 7 / XP / 2000 and Server Driver Installation
After boot, Windows will detect the RAID Controller and launch the
“Found New Hardware Wizard.”, click Cancel to dismiss the wizard.
Download the latest driver and utility appropriate for your version of
Windows.
Download
From: www.dulcesystems.com/download
Unzip the downloaded folders and place the content on the desktop.
Launch the Hardware Update Wizard (can be found at Start > Control
Panel > System > Hardware < Device manager).
Expand Other Devices, right click RAID Controller, click Update Driver….,
click Yes then Next.
Select “Install from a list….(Advanced)”, click Next.
Browse to the unzip folder and follow the instructions on screen.
4.4.4.Windows Vista Driver Installation
For the latest Windows Vista driver, please visit our web site and
download the most up-today driver.
Download
From: www.dulcesystems.com/download
Unzip the downloaded folder and place the content on the desktop.
Launch Device Manager (can be found at Start > Control Panel > Systems
and Maintenance > System).
Expand Storage Controllers from the list, point to and right click on RAID
Controller. Select Update Driver Software…
Browse to the unzipped download folder to install the driver. Successful
installation will show (SCSIPORT) SATA RAID Host Adapter.
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