Duraflame 10ILH110-01 User manual

www.tsicustomerservice.com
([phone]
www.tsicustomerservice.comA450
1
Twin-Star International, Inc; Delray Beach, FL 33445
Made in China • Printed in China
MODELS :
10ILH110-01, 10ILH110-02, 10ILH110-03
10ILH110-04, 10ILH110-05

www.tsicustomerservice.comA450
2
IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock, and injury to
persons including the following:
1. Read all instructions before using this appliance.
2. is appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this
appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from
the front of this appliance and keep away from the sides and the rear.
WARNING: In order to avoid overheating, do not cover the heater.
3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are nearby.
4. e appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction.
5. Always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug or aer the appliance malfunctions, or if it has been dropped or damaged
in any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to
avoid a hazard.
8. Do not use outdoors.
9. is heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it may
fall into a bathtub or other water container.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from trac areas and
where it will not be tripped over.
11. To disconnect this appliance, turn controls to the o position, then remove plug from outlet.
12. Connect to properly grounded outlets only. is heater is for use on 120 volts. e cord has a plug as shown at A in Fig.1. Do not use a 2
prong adapters. Never use with an extension cord or relocatable power tap (outlet/power strip).
13. is appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with
the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code,
ANSI/NFPA NO.70.
14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or re, or
damage the appliance.
15. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on so surfaces, like a bed, where opening
may become blocked.
16. is appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable liquids are used
or stored. is replace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung in
the area of it.
17. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause re, electric
shock or injury to persons.
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving
this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet
(0.9 m) from the front of this appliance.
WARNING: In order to avoid overheating, do not cover the heater.
3. CAUTION: Whenever the heater is left operating and unattended, extreme caution is necessary if children or invalids are nearby.
4. The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction.
5. Always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or
damaged in any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order
to avoid a hazard.
8. Do not use outdoors.
9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it
may fall into a bathtub or other water container.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from trafc areas
and where it will not be tripped over.
11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
12. Connect to properly grounded outlets only, See Fig.1. Do not use a 2 prong adapters.
13. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes,
with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical
Code, ANSI/NFPA NO.70.
14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or re, or
damage the appliance.
15. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where
opening may become blocked.
16. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable liquids are
used or stored. This replace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be
hung in the area of it.22. Use this appliance only as described in the manual. Any other use not recommended by the
manufacturer may cause re, electric shock or injury to persons.
17. Always plug heaters directly into a wall outlet/ receptacle. Never use with an extension cord or relocatable power tap (outlet/
power strip).
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock, and injury
to persons including the following:
2
ABFig.1
SAVE THESE INSTRUCTIONS

www.tsicustomerservice.comA450
3
GETTING STARTED
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 12.5 Amps
WAT T S 1500 Watts
1. e serial number is located on the side of the lantern, the serial number is necessary for product warranty
registration and customer service.
2 . Go to www.tsicustomerservice.com for product warranty registration. If you are unable to complete registration save
your proof of purchase for warranty purposes.
MOVABLE HEATER/
MEUBLE CHAUFFANT/
CALENTADOR DE MUEBLES
MADEIN CHINA
FABRIQUÉEN CHINE
FABRICADO EN CHINA
10ILH110-01
120V ~, 1500W, 60Hz
Twin-StarInternational, Inc.
www.twinstarhome.com
CONFORMSTO UL STD. 1278
CERTIFIEDTO CSA C22.2 NO.46
ENCONFORMITÉ AVEC LA NORME
UL1278
CERTIFIÉCSA C22.2 NO 46
CONFORMEA UL STD.1278
CERTIFICADOPOR CSA C22.2 N. º 46
([phone]
www.tsicustomerservice.com
SN #: AB-12345-A
Date Code/ Codede Date/ Código Fecha:
Serial Number
Model Number

www.tsicustomerservice.comA450
4
OPERATION INSTRUCTIONS
e lantern can be operated by either the remote control or the control panel.
Control Panel
Back view
1000W 1500W

www.tsicustomerservice.comA450
5
OPERATION INSTRUCTIONS
FUNCTION
POWER e power button supplies power to all of the functions
of the lantern.
To disable or re-enable the heater function, with the Power
ON, press and hold the Power button on the control panel
for 10 seconds.
Pressing the downlight button will turn on/ o the
toplight.
DOWNLIGHT
ICON DESCRIPTION
Pressing the HEAT button will cycle through 1000W, 1500W
and OFF settings.
HEATER
6 light levels can be selected:
Setting 1 -3 decrease in brightness with ickering;
Setting 4 -6 decrease in brightness without ickering.
CANDLELIGHT
COOL DOWN CYCLE Aer the heater has ran the fan will continue to run for a
COOL DOWN CYCLE period of time to cool down the
internal parts.

www.tsicustomerservice.comA450
6
TROUBLESHOOTING
Problem Root Cause Corrective Action
e heater is taking a
long time to reach desired
room temperature.
Location Your unit should always be positioned on an inside wall with proper insula- tion. e heater provides supplemental heating for up to 1000 sq/ in
conjunction with a primary heat source.
Location e back and side of the heater should be greater than 6 inches away from
objects for proper air intake.
Use of surge protector/
extension cord. Plug unit directly into the wall outlet.
Temperature will not
change. Defective control panel circuit board. Replace control panel circuit board.
Heater does not turn on
but other functions work
ne. Manual reset needed Turn the POWER to “OFF” and unplug the unit from the wall outlet for 30
minutes. Aer 30 minutes plug the unit back into wall outlet, and operate as
normal. If the problem persist contact customer service.
Buttons do not work. Defective control panel
circuit board. Replace control panel circuit board.
Control panel does not
illuminate. Defective control panel circuit board. Replace control panel circuit board.
Remote control is not
working when buttons are
pressed.
No batteries or battery
power. Change the remote batteries.
Poor signal Operate remote transmitter at a slow measured pace. Press the remote con- trol buttons with an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to malfunction.
Distance Operate the remote at a distance less than 20 feet from the front of the
appliance; point the remote at the control panel.

www.tsicustomerservice.comA450
7
CARE AND MAINTENANCE
• Clean the trim using a so cloth, slightly dampened with citrus oil based product and bu with a clean so cloth.
• DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products can
be obtained at supermarkets or hardware stores.
• WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the
risk of re, electrical shock and injury to persons.
• Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or
personal injury.
REPLACEMENT PARTS
Part Part Name Part Number
1 Ring Handle Y16-S175-RH
2 Downlight Circuit Board Y16-S175-P50
3Candle Light PCBA Y16-S175-CLP
4 Remote Control P137
5 Main Circuit Board Y16-S175-P15
6 Heater/Blower Assembly Y16-S203-P01
7Control Panel Buttons Y16-S175-85
8Control Panel Circuit Board Y16-S175-32
1
2
5
6
7
8
4
3

www.tsicustomerservice.comA450
8
FCC/IC INFORMATION
BATTERY REPLACEMENT
Note:
Battery disposal
Please always dispose of batteries
at a suitable recycling point.
Warning: Changes or modications to this unit not expressly approved by the party responsible for compliance could
void user’s authority to operate the equipment.
NOTE: is equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference in a
residential installation. is equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
is device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) is device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
is Class B digital apparatus complies with Canadian ICES-003.
1. e battery compartment is located on the back end of the remote control.
2. Press and slide the battery door open and remove the old battery.
3. Insert 2 AAA batteries, checking that the + and - sides of the battery match inside the battery compartment.
4. Replace the battery compartment door.
Batteries not included
Caution:
· For best results, use 2pcs AAA alkaline batteries.
· Install only new batteries of the same type in your product.
· Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the
batteries or cause batteries to leak.
· Do not mix old and new batteries.
· Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries.
· Danger of explosion if battery is incorrectly replaced.
· Do not ingest batteries.
Batteries should be recycled or disposed of as per state and local guidelines.

www.tsicustomerservice.comA450
9
1-YEAR LIMITED WARRANTY
e manufacturer warrants that your new Lantern is free from manufacturing and material defects for a period of one year
from date of puchase, subject to the following conditions and limitations.
1. Install and operate this Electric Appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. is warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. e warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, aer said defect is conrmed
by the manufacturer’s inspection.
4. e manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or othewise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. e owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product,except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. e manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. e warranties as outlined within this document do not apply to non accessories used in conjunction with the
installation of this product.
10. is warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
is warranty is void if:
a. e Lantern is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
CUSTOMER SERVICE
www.tsicustomerservice.com
For Customer Service Call 1-888-674-7517
Questions? Our message centers are available 7 days a week 24 hours a day at our toll-free help line. Our
Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST. We can help you with
assembly and if necessary, replace damaged/missing parts.
IMPORTANT:
Before contacting Customer Service please have this information available:
• Serial Number
• Model Number
• Sales Receipt or Proof of Purchase

www.tsicustomerservice.comA450
10
www.tsicustomerservice.com