Duxbury Networking DUX412 User manual

Duxbury Networking DUX412 Gateway
3G ADSL Wireless VoIP Gateway
for WCDMA/HSUPA Networks
User Guide
Document Name: User Guide
Version: !02.00
Date: !! 2011-11-04
Status: !Confidential
DocID: !DUX412_v02.00
www.duxbury.co.za
1

About This Document
This document describes the hardware and software of the Duxbury DUX412 3G ADSL Wireless
VoIP Gateway.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the
copyright owner.
The contents of this document are subject to revision without notice due to continued progress
in methodology, design and manufacturing. Duxbury Networking shall have no liability for any
error or damage of any kind resulting from the use of this document.
Technical Support Contact Information
Tel: +27 (0) 11"351 9800
Fax: +27 (0) 11"646 3079
E-mail: [email protected]
Web: www.duxbury.co.za
Duxbury Networking DUX412 User Guide
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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be
guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although
significant delays or losses of data are rare when wireless devices such as the gateway are used
in a normal manner with a well-constructed network, the gateway should not be used in
situations where failure to transmit or receive data could result in damage of any kind to the user
or any other party, including but not limited to personal injury, death, or loss of property.
Duxbury accepts no responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the gateway, or for failure of the gateway to transmit or receive
such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway care must be
taken on safety issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using GSM
products are prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example:
pacemakers or medical equipment. The antenna of the gateway should be away from
computers, o#ce equipment, home appliance, etc.
An external antenna must be connected to the gateway for proper operation. Only using
approved antenna with the gateway. Please contact authorized distributor to find an
approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human
body. Do not put the antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and
the door is open. Gateway may be used at this time.
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Using the gateway in vehicle
Check for any regulation or law authorizing the use of GSM in vehicle in your country before
installing the gateway.
The driver or operator of any vehicle should not operate the gateway while is in control of a
vehicle.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible
interference of electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected
terminal in the vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be
drained after extended period.
Protecting your gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember
the follow:
Do not expose the gateway to extreme conditions such as high humidity / rain, high
temperatures, direct sunlight, caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and
the warranty would be void.
Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating
conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the gateway only according to the instruction manual. Fail to do it will void the
warranty.
In case of problems, please contact authorized distributor.
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Regulatory and Type Approval Information
Table 1: Directives
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and
electronic equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic
equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T 11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in
Electronic Information Products” (2006-06).
SJ/T 11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (AGATEWAYIP) the EPUP, i.e.,
Environmental
Protection Use Period, of this product is 20 years as per the symbol shown
here, unless otherwise marked. The EPUP is valid only as long as the product
is operated within the operating limits described in the Hardware Interface
Description.
Please see Table 3 for an overview of toxic or hazardous substances or
elements that might be contained in product parts in concentrations above
the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
Hazardous substances
Hazardous substances
Hazardous substances
Hazardous substances
Hazardous substances
Name of the part
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.
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Revision History
Updates between document versions are cumulative. Therefore, the latest document version
contains all updates made to previous versions.
Release Date
Firmware Version
Details
2011-05-09
01.00
First Release
2011-11-04
02.00
Add WCDMA voice
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Contents
...............................................................................................................................Overview 9
...........................................................................................................................Packing List 9
...................................................................................................................... 10
................................................................................................................Application Cases 13
Installation 14
..............................................................................................................................Interface 14
.....................................................................................................................LED Indicators 14
................................................................................................................Install the Bracket 16
......................................................................................................Installation the SIM Card 16
..........................................................................................................Hardware Connection 17
..............................................................................................................Operating the Gateway 18
.......................................................................................................... 18
...................................................................................................................... 18
..............................................................................................................Log In the Gateway 18
Status 19
.........................................................................................................................Quick Setup 20
..............................................................................................................................Network 26
........................................................ 26
........................................................................ 28
............................................................................................3.6.3 SIM PIN (3G Settings) 30
.......................................................................................3.6.4 Advanced ADSL Settings 30
.............................................................................................................3.6.5 DMZ Host 31
..........................................................................3.6.6 Port Forwarding (Virtual Servers) 32
.......................................................................3.6.7 Advanced IP Routing (Static Route) 33
...............................................................................................
...............................................................................................
...............................................................................................
33
Voice 47
........................................................................................... 48
.....................................................................................................3.11.2 Basic Settings 48
Duxbury Networking DUX412 User Guide
3.6.9 WAN Port Setup
3.6.10 Failover Priority setup
7
34
Application .......................................................................................................................... 36
3.7.1 UPnP Settings ....................................................................................................... 36
3.7.2 Dynamic DNS ....................................................................................................... 36
3.7.3 VPN (IPSec VPN) ................................................................................................... 37
................................................................................................ 38
............................................................................................ 40
3.8.1 WLAN Basic .......................................................................................................... 40
3.8.2 WLAN Security ...................................................................................................... 40
3.8.3 Advanced Settings ............................................................................................... 41
3.8.4 WLAN MAC Filters ................................................................................................ 41
3.8.5 WLAN Bridge ........................................................................................................ 42
................................................................................................... 43
Firewall ................................................................................................................................ 44
3.10.1 Firewall Settings ................................................................................................. 44
3.10.2 IP Filters ............................................................................................................. 44
3.10.3 Domain Filters ................................................................................................... 46
3.10.4 MAC Filters ........................................................................................................ 47
3.10.5 Access Control (Remote Access) ......................................................................... 47
36

.............................................................................................3.11.3 Advanced Settings 50
Tools 52
.....................................................................................3.12.1 Account Settings (Users) 53
.....................................................................................................3.12.2 Time Settings 53
.................................................................................................3.12.3 Backup Settings 54
...................................................................................3.12.4 Update (Restore) Settings 54
.................................................................................................3.12.5 Update Software 55
.................................................................................................3.12.6 Factory Settings 55
....................................................................................................3.12.7 Reboot Router 56
....................................................................................................3.12.8 TR-069 Client 56
........................................................................................................3.12.9 Ping Reboot 56
.................................................................................................3.12.10 3G Link Notice 57
........................................................................................................................Troubleshooting 58
...................................................................................................................Factory Settings 58
..................................................................................................................Troubleshooting 58
..............................................................................................Unable to Access Internet 58
.....................................................................................................Terms and Abbreviations 60
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Chapter 1.
Chapter 1.1 Overview
Duxbury DUX412 3G ADSL Wireless VoIP Gateway is a Dual-WAN 3G / ADSL2+ (VPN) firewall
router integrated 3G HSUPA, ADSL / ADSL2+, 802.11b/g/n ,WCDMA/GSM voice and SIP
VoIP/FoIP.
3G HSUPA works as a backup WAN, functioning as an automatic fail-over when an ADSL2+
connection breaks down.
With one RJ-11 FXS interface, users could enjoy excellent VoIP and T.38 FoIP service over
ADSL or 3G.
Also supports WCDMA/GSM voice over this RJ-11 interface based on circuit switch.
3G ADSL Wireless Gateway also provides IPsec VPN and PPTP VPN, users can access corporate
intranet and transmit sensitive data between branch o#ces and remote sites anytime and
anyplace.
Chapter 1.2 Packing List
Check your package to make certain it contains the following items:
Duxbury DUX412 gateway x1
AC/DC Power Supply Adapter (12VDC, 1A) x1
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Desktop bracket x1
ADSL splitter x1
Ethernet cable RJ45 x1
Phone cable RJ11 x2
CD with user guide and configuration utility x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Chapter 1.3 Specifications
3G
HSUPA
WCDMA / HSUPA Quad Band 850 / 900 / 1900 / 2100 MHz
HSUPA DL / UL 7.2 / 5.76 Mbps
HSDPA DL 7.2 Mbps, UL 384 Kbps
UMTS DL / UL 384 / 384 Kbps
GSM / GPRS / EDGE Quad Band 850 / 900 / 1800 / 1900 MHz
GPRS, multi-slot class 10 (4+1, 3+2) up to 86.2 kbps
(downlink)
EDGE, multi-slot class 10 (4+1, 3+2) up to 237 kbps
(downlink)
3G
Authentication
PAP/CHAP/MS-CHAP
3G
Always Online
PPP LCP Echo/Reply and ICMP keep alive for link inspection
3G
Dial On Demand
Always online or triggered by local data flow and auto
disconnect
3G
Number of SIMs
1
3G
SIM Control
3V, standard SIM or USIM
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