DVS SpycerBox Ultra Installation instructions

SpycerB ox Ultra /Flex Hard ware Guid e (Version 3.1)
Storage Solution
SpycerBox
Ultra/Flex
Hardware Guide

SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH

SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Hardware Guide Version 3.1 for the SpycerBox Ultra (SpycerBox Ultra II Revision 3) and SpycerBox
Flex (SpycerBox Flex Revision 4)
Copyright © 2014 by Rohde & Schwarz DVS GmbH, Hanover. All rights reserved.
The manuals as well as the soft- and/or hardware described here and all their constituent parts are
protected by copyright. Without the express permission of Rohde & Schwarz DVS GmbH any form
of use which goes beyond the narrow bounds prescribed by copyright legislation is prohibited and
liable to prosecution.
This particularly applies to duplication, copying, translation, processing, evaluation, publishing, and
storing and/or processing in an electronic system.
Specifications and data may change without notice. We offer no guarantee that this documentation
is correct and/or complete. In no event shall Rohde & Schwarz DVS GmbH be liable for any damages
whatsoever (including without limitation any special, indirect or consequential damages, and dam-
ages resulting from loss of use, data or profits, or business interruption) arising out of the use of or
inability to use the hardware, software and/or manual materials.
Those parts of this documentation that describe optional software or hardware features usually con-
tain a corresponding note. Anyway, a lack of this note does not mean any commitment from
Rohde & Schwarz DVS GmbH.
DVS and Spycer are registered trademarks of Rohde & Schwarz DVS GmbH. FireWire is a trademark
of Apple Inc., registered in the U.S. and other countries. Linux is a registered trademark of Linus
Torvalds.
Any other product names mentioned in this documentation may be trademarks or registered trade-
marks of their respective owners and as such are subject to the usual statutory provisions.

SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Headquarters:
Support:
Rohde & Schwarz DVS GmbH
Krepenstr. 8
30165 Hannover
GERMANY
Phone: +49-511-67807-0
Fax: +49-511-630070
E-mail: [email protected]
Internet: http://www.dvs.de
Phone: +49-511-67807-125
Fax: +49-511-371985
E-mail: [email protected]

SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Registration Form
Dear customer,
this product was developed and tested thoroughly. Unfor-
tunately, the possibility of problems and errors can never
be ruled out. To support us in helping you as fast as possi-
ble if such a case occurs, please fill in this registration form
and send or fax it to the address on the right.
You may also use our online registration form which can be accessed from the following
internet page: http://www.dvs.de/support/support-login.html
Customer
Name:
Company:
Contact:
Address:
Phone:
Fax:
Vendor:
SpycerBox Ultra/Flex
Serial No.:
Remarks:
Connected devices
(used network connections, connected storages, file systems, etc.)
PLEASE SEND TO:
Rohde & Schwarz DVS GmbH
Krepenstr. 8
30165 Hannover
GERMANY
Fax: +49-511-630070

SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH

C-iSpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Contents
Contents
1Introduction ............................................................................... 1-1
1.1 Overview .................................................................................1-2
1.2 Target Group ........................................................................... 1-3
1.3 Conventions Used in this User Guide .....................................1-4
1.4 Safety Instructions ..................................................................1-6
1.5 Important Notes ......................................................................1-8
2Overview ......................................................................................2-1
2.1 Variants: SpycerBox Ultra and SpycerBox Flex .......................2-2
2.2 Overview of the Front..............................................................2-2
2.2.1 The Front of the System .................................................2-2
2.2.2 DVD Drive .....................................................................2-4
2.2.3 HDD LEDs.....................................................................2-4
2.2.4 Faceplate ......................................................................2-6
2.2.5 Hard Disk Array .............................................................2-7
2.2.6 Operation Items .............................................................2-9
2.3 Overview of the Rear............................................................. 2-11
2.3.1 The Rear of the System ................................................ 2-11
2.3.2 System Disk Array .......................................................2-12
2.3.3 ATX Connector Panel.................................................... 2-13
2.3.4 Power Supply ..............................................................2-15
2.3.5 Slot Panel Connectors .................................................. 2-16
2.4 Battery Backup Unit .............................................................. 2-19
3Installation ..................................................................................3-1
3.1 System Setup ..........................................................................3-1
3.2 Note about the Network Installation .......................................3-2

Contents
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SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
4Operation .....................................................................................4-1
4.1 Starting the System .................................................................4-2
4.2 DVS Configuration Tool ...........................................................4-3
4.3 R&S DVS SAN Remo ...............................................................4-4
4.4 Shutting Down the System .....................................................4-5
5Maintenance ..............................................................................5-1
5.1 Hard Disk Maintenance ...........................................................5-2
5.1.1 Introduction to RAID ......................................................5-2
5.1.2 Identifying a Broken Hard Disk ........................................5-4
5.1.3 Replacing a Hard Disk ....................................................5-5
5.2 Opening and Closing the Casing .............................................5-8
5.2.1 Opening the Casing........................................................5-8
5.2.2 Closing the Casing .........................................................5-9
5.3 Fan Maintenance .....................................................................5-9
5.4 Controller Maintenance .........................................................5-12
5.5 Power Supply Maintenance...................................................5-15
5.6 Backup or Recovery of the System Disk ...............................5-17
5.6.1 Creating a Backup Image of the System Disk .................5-17
5.6.2 Restoring the System Disk ............................................5-19
5.7 Removal of the Faceplate ......................................................5-22
AAppendix ..................................................................................... A-1
A.1 Troubleshooting ...................................................................... A-2
A.2 Technical Data ........................................................................ A-5
A.2.1 General Technical Data .................................................. A-5
A.2.2 Dimensions .................................................................. A-7
A.3 Packing Instructions ............................................................... A-8
A.4 Conformity Declarations ....................................................... A-10
A.4.1 RoHS Compliance ....................................................... A-10
A.4.2 EC Declaration of Conformity (CE Marking) ................... A-10
A.4.3 FCC Compliance Statement ......................................... A-10
A.4.4 Korea Certification ....................................................... A-11
IIndex ...............................................................................................I-1

1-1SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Introduction
Introduction
This documentation describes how to use the hardware of the Spycer-
Box manufactured by the Rohde & Schwarz DVS GmbH (in short ’R&S
DVS’). The SpycerBox is a multi-purpose storage as well as server de-
vice delivered with several data management tools. It is the ideal solu-
tion for users at broadcast and post production facilities who want to
make the most of their file-based workflows. The SpycerBox can be
used, for example, …
… as a high-performance automated backup and archiving solu-
tion,
… as a powerful file server with proxy clip generation, or
… as an NAS solution for a network.
Together with the hardware of the SpycerBox you also receive the
SpycerBox software, an extended version of R&S DVS’s data manage-
ment software Spycer. With the SpycerBox software you can, for in-
stance, automatically create low-resolution proxy video clips of the
content on the local or a connected storage, defragment an SNFS stor-
age such as a SAN, or perform scheduled maintenance tasks automat-
ically in your network. Furthermore, you can use the SAN Remo
software to configure and monitor all SpycerBoxes in your network.
The SpycerBox hardware uses Linux as its operating system and can be
delivered with various storage capacities. Furthermore, several connec-
tion possibilities are optionally available to integrate the system seam-
lessly into your workflows.
The SpycerBox can be delivered in two hardware variants: SpycerBox
Ultra using 3.5" hard disks (normally 24 pcs.) and providing a storage
capacity of up to 96 TB, and SpycerBox Flex using 2.5" hard disks (nor-
mally 48 pcs.) with up to 57.6 TB of storage capacity.

Introduction
Overview
1-2
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
1.1 Overview
This guide informs you about the installation of the SpycerBox hard-
ware, its operation as well as all connection possibilities. Furthermore,
it describes maintenance tasks that you may carry out on your own.
The chapters contain the following information:
Chapter 1 Begins with a short introduction to the Spycer-
Box, followed by a note regarding the audience
this manual is written for and an explanation of
the conventions used in this manual. Further-
more, it provides safety instructions that you
must adhere to and some important notes that
you should observe.
Chapter 2 This chapter gives a front and rear overview of
the system detailing all items, connectors and
interfaces. Additionally, it contains some further
information, for example, about the battery
backup unit.
Chapter 3 Describes the hardware installation of the R&S
DVS system.
Chapter 4 Explains how to operate the R&S DVS system,
i.e. how to start and shut down the device. Ad-
ditionally, the DVS Configuration Tool and
SAN Remo are described briefly.
Chapter 5 Details maintenance work, for example, in case
of a hard disk, fan or power supply unit failure.
Appendix Provides technical details and general informa-
tion about the hardware of the R&S DVS sys-
tem. Furthermore, it gives hints how to resolve
irregularities during operation.
Index This chapter facilitates the search for specific
terms.

1-3SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Introduction
Target Group
1.2 Target Group
To use this manual you should know how to handle computer equip-
ment. Furthermore, to connect the R&S DVS system to a network or a
SAN storage you should have experience as a network administrator
and know how to set up the required network connections on the in-
stallation site in hard- as well as software.
When performing maintenance tasks on the hardware of the R&S DVS
system, you must be qualified to work on, repair and test electrical
equipment.

Introduction
Conventions Used in this User Guide
1-4
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
1.3 Conventions Used in this User Guide
The following typographical conventions will be used in this documen-
tation:
1. Texts preceded by this symbol describe activities that you must
perform in the order indicated.
Texts preceded by this symbol are parts of a list.
Texts preceded by this symbol are parts of a list of a second
level.
Texts preceded by this symbol are parts of a requirements list.
Texts preceded by this symbol describe the result of an action.
Texts preceded by this symbol are general notes intended to facilitate
work and help avoid errors.
Cause of Risk
Indicates the possibility of incorrect operation which can result in
damage to the product. You must pay particular attention to text
that follows this symbol to avoid errors.
Preventive measures to avoid risks of damage to the sys-
tem.
Source of Danger
Indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
Preventive measures to avoid minor or moderate in-
jury.
Source of Danger
Indicates a hazardous situation which, if not avoided, can
result in death or serious injury.
Preventive measures to avoid death or serious inju-
ry.
Source of Danger
Indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
Preventive measures to avoid death or serious injury.
“ ” Texts enclosed by quotation marks are references to other manuals, guides,
chapters, or sections.

1-5SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Introduction
Conventions Used in this User Guide
Keyboard Shortcuts
To perform options or procedures with the keyboard often requires a si-
multaneous pressing of two keys.
Example:
Screenshots
The screenshots shown in this documentation may be taken on various
operating systems as well as from pre-release versions of the software.
Their appearance may differ from your environment. However, they
should contain all relevant elements that you need to understand the
described actions.
’ ’ Texts enclosed by single quotation marks are references to labelings given
by the author and quoted labelings.
’Window’ Text in bold with single quotation marks indi-
cates a window name
BUTTON Text in small caps and bold indicates a push but-
ton
Group/Menu Text in italic and bold indicates either a group
name, menu name or options in a menu list
Menu > Option In the specified group or menu select the stated
item.
Item Text in bold only stands for other labeled items
of a user interface
Directory/File Directory structure or file
Entry Indicates parameters or variables, as well as se-
lections or entries made in a program; it may
also indicate a command (e.g. at a command
line), a syntax or contents of a file/output
[Key] An individual key or a key combination on a key-
board
[Ctrl + F1] If this is given, hold down the [Ctrl] key and
press simultaneously the [F1] key.
[Alt, F1] If this is given, press the [Alt] key first and then
the key [F1] successively.

Introduction
Safety Instructions
1-6
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
1.4 Safety Instructions
To use the SpycerBox correctly please heed the following:
General
The SpycerBox has been built according to the applying safety regula-
tions. To minimize the possibility of a faulty operation of the device all
manuals and guides must be available at all times at the operation site.
Before installing and/or using the R&S DVS system the manuals and
guides delivered with it must be read and observed.
Use the R&S DVS system only in apparent good technical order.
The hardware of the R&S DVS system works with voltages that can
be hazardous to your health. Never work on the system or access
its interior with the power cable(s) being plugged in. Make sure the
power supply is disconnected from the components you intend to
work on.
Computer hardware contains components that are sensitive to elec-
trostatic discharge. If you touch them without precautionary mea-
sures, they can be destroyed. Use a wrist strap connected to
ground when accessing electronic parts and take care of grounding
the system. Avoid touching the internal components of the R&S
DVS system whenever possible.
Computer hardware contains components that are sensitive to
changing voltages. Connecting or disconnecting the R&S DVS sys-
tem to or from peripheral hardware while any of them is switched
on may damage the hardware. Switch off all peripheral hardware
before connecting or disconnecting anything.
Use, store and transport the R&S DVS system only in compliance
with the technical data laid out in section “Technical Data” on
page A-5.
If fluids or solid objects get inside the casing, the R&S DVS system
must be disconnected from the power supply immediately. Before
using the R&S DVS system again, it has to be checked by autho-
rized service personnel.
Only use a damp tissue without any cleaning agents to clean the
casing.
Noncompliance with safety instructions
If the R&S DVS system is not used in compliance with the safety
instructions, the warranty and all resulting liability claims will be
void.
Please read the following safety instructions carefully be-
fore attempting any installation and/or performing any work
on the SpycerBox hardware.

1-7SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Introduction
Safety Instructions
The R&S DVS system must not be misused, abused, physically
damaged, neglected, exposed to fire, water or excessive changes in
the climate or temperature, or operated outside maximum rating.
Do not perform any changes or extensions to the R&S DVS system
whatsoever.
Transportation
The SpycerBox is a very sensitive device. Especially the hard disks of
the system must be handled with great care. Therefore, observe in case
of transportation:
Handle the R&S DVS system with great care.
Always use the original packing or a similar structured packing for
transportation as detailed in section “Packing Instructions” on
page A-8.
Avoid shocks or vibrations during transport. For longer distances it
is recommended to use a lifting truck.
Keep the R&S DVS system as a transportation good dry.
In the warranty period you have to keep the original packing and
use it in case of transportation.
Environmental Conditions
For error-free working and a long service life the SpycerBox needs
some basic environmental conditions:
Do not expose the R&S DVS system to sources of heat, such as
direct sunlight or a radiator.
Do not cover or obstruct the ventilation holes of the system.
When installing the R&S DVS system in a rack, take care that
warmed up air is conducted to the rear of the rack and properly
vented away.
Avoid areas with high humidity or dust. Best operating conditions
are given in an air-conditioned site.
Do not expose the R&S DVS system to strong electric or magnetic
fields.
Avoid areas where the R&S DVS system will be subject to vibrations
or shocks.

Introduction
Important Notes
1-8
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
1.5 Important Notes
The following provides information about warranty, a note about the
conformity of the product and some other general information.
Warranty Information
This product is warranted to be free of defects in materials and work-
manship for a period of one year from the date of purchase. R&S DVS
extends this Limited Warranty to the original purchaser.
In the event of a defect or failure to confirm to this Limited Warranty,
R&S DVS will repair or replace the product without charge. In order to
make a claim under this Limited Warranty, the purchaser must notify
R&S DVS or their representative in writing of the product failure. In this
Limited Warranty the customer must upon R&S DVS’s request return
the product to the place of purchase or send the defective device to a
given address for the necessary repairs to be performed. In the warran-
ty period the customer must keep the original packing and pack the
R&S DVS product in it in case of a product return. If the customer is not
satisfied with the repair, R&S DVS will have the option to either attempt
a further repair, exchange the product or refund the purchase price.
This warranty does not cover:
Products not developed by Rohde & Schwarz DVS GmbH.
Products not used in compliance with the safety instructions
detailed in section “Safety Instructions” on page 1-6.
Products on which warranty stickers or product serial numbers
have been removed, altered or rendered illegible.
The costs of installations, removals, transportations, or reinstalla-
tions.
Costs for transportation damages.
Damages caused to any other item.
Any special, indirect or consequential damages, and damages
resulting from loss of use, data or profits, or business interruption.
Incorrect packaging
This warranty will be void if you do not transport the R&S DVS de-
vice in the original packing.
You have to keep the original packing and use it in case of
transportation.

1-9SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Introduction
Important Notes
Declaration of Conformity
This product has been tested according to
the applying national and international direc-
tives and regulations. Further information
about this can be found in section “Confor-
mity Declarations” on page A-10.
Product Disposal (B2B)
Used electrical and electronic products should not be dis-
posed of with general household waste. At the end of its
service life you may return the R&S DVS product after ap-
propriate prior notification to either your local distributor
or R&S DVS in Germany. R&S DVS will then take the de-
vice free of charge to a waste disposal organization
which will recycle and reuse it environmental friendly.
General Notes
Please observe the following general important notes:
Performance losses
In case of a full storage performance losses may occur.
Leave about 10 to 15% of the overall main storage capacity
empty of data for performance reasons.
Installation of third-party software
Your R&S DVS system has been tested thoroughly and is very reli-
able. However, because of the vast amount of third-party software
available, its reactions on the installation of such could not be test-
ed. The installation of third-party software may disrupt the real-
time capability and/or limit the functionality of your system.
When installing third-party software, make sure that it does
not interrupt and/or limit any functionality of the system.

Introduction
Important Notes
1-10
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH

2-1SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
Overview
Overview
This chapter provides a detailed overview of the hardware of the R&S
DVS system. First the different hardware variants of system will be ex-
plained. After this it will be shown in a front and a rear view and all its
parts and connectors will be described. The chapter will be concluded
with a description of the battery backup unit installed inside the system.

Overview
Variants: SpycerBox Ultra and SpycerBox Flex
2-2
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1
Rohde & Schwarz DVS GmbH
2.1 Variants: SpycerBox Ultra and SpycerBox Flex
The SpycerBox can be delivered in two different hardware variants de-
pending on, for example, the amount of the storage or the performance
that is required. The following variants are available:
SpycerBox Ultra using 3.5" hard disks (normally 24 pcs.) and pro-
viding a storage capacity of up to 96 TB.
SpycerBox Flex using 2.5" hard disks (normally 48 pcs.) for up to
57.6 TB of storage capacity.
Apart from the hard disk array where the hard disks are installed (see
section “Hard Disk Array” on page 2-7) the two variants are in most re-
spects identical. Whereever required the specialities of these variants
will be detailed in this document.
2.2 Overview of the Front
This section gives an overview of the front of the R&S DVS system. Af-
ter an overall overview of the front the DVD drive is described first, fol-
lowed by details about the HDD LEDs. After this the faceplate and the
hard disk array of the system as well as the operation items will be ex-
plained.
2.2.1 The Front of the System
This section provides an overview of the front of the system:
Furthermore, SSDs (Solid State Drives) are supported in various capac-
ities. Please contact the R&S DVS service department for further infor-
mation.
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