DVS SpycerBox Installation instructions

SpycerBox Hardware Guide (Version 1.1)
Storage Solution
SpycerBox
Hardware Guide

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SpycerBox
Hardware Guide
Introduction
Overview
Installation
Operation
Maintenance
Appendix
Index

Hardware Guide Version 1.1 for the SpycerBox
Copyright © 2008 by DVS Digital Video Systems AG, Hanover. All rights reserved.
The manuals as well as the soft- and/or hardware described here and all their constituent parts are
protected by copyright. Without the express permission of DVS Digital Video Systems AG any form
of use which goes beyond the narrow bounds prescribed by copyright legislation is prohibited and
liable to prosecution.
This particularly applies to duplication, copying, translation, processing, evaluation, publishing, and
storing and/or processing in an electronic system.
Specifications and data may change without notice. We offer no guarantee that this documentation
is correct and/or complete. In no event shall DVS Digital Video Systems AG be liable for any dam-
ages whatsoever (including without limitation any special, indirect, or consequential damages, and
damages resulting from loss of use, data, or profits, or business interruption) arising out of the use
of or inability to use the hardware, software and/or manual materials.
Those parts of this documentation that describe optional software or hardware features usually
contain a corresponding note. Anyway, a lack of this note does not mean any commitment from
DVS Digital Video Systems AG.
FireWire is a trademark of Apple Inc., registered in the U.S. and other countries. DVS is a registered
trademark of DVS Digital Video Systems AG. Linux is a registered trademark of Linus Torvalds.
Any other product names mentioned in this documentation may be trademarks or registered trade-
marks of their respective owners and as such are subject to the usual statutory provisions.

Headquarters:
Support:
For the Americas:
Support:
DVS Digital Video Systems AG
Krepenstr. 8
30165 Hannover
GERMANY
Phone: [phone]
Fax: [phone]
E-mail: [email protected]
Internet: http://www.dvs.de
Phone: [phone]
Fax: [phone]
E-mail: [email protected]
U.S. Headquarters:
DVS Digital Video, Inc.
300 East Magnolia Boulevard, Suite 102
Burbank, CA 91502
USA
Phone: [phone]
Fax: [phone]
E-mail: [email protected]
Internet: http://www.dvsus.com
E-mail: [email protected]

Registration Form
Dear customer,
this product was developed and tested thoroughly. Unfortu-
nately, the possibility of problems and errors can never be ruled
out. To support us in helping you as fast as possible if such a
case occurs, please fill in this registration form and send or fax
it to the address on the right.
You may also use our online registration form which can be accessed from the following
internet page: http://www.dvs.de/support/further-support.html
Customer
Name:
Company:
Contact:
Address:
Phone:
Fax:
Vendor:
SpycerBox
Serial No.:
Remarks:
Connected devices
(used network connections, connected storages, file systems, etc.)
PLEASE SEND TO:
DVS
Krepenstr. 8
30165 Hannover
GERMANY
Fax: [phone]

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Contents
1Introduction ............................................................................... 1-1
1.1 Overview ............................................................................. 1-2
1.2 Target Group ........................................................................ 1-3
1.3 Conventions Used in this User Guide .................................... 1-3
1.4 Safety Instructions ................................................................ 1-4
1.5 Important Notes ................................................................... 1-6
2Overview .................................................................................... 2-1
2.1 Overview of the Front .......................................................... 2-2
2.1.1 The Front of the System ............................................... 2-2
2.1.2 DVD Drive ................................................................. 2-3
2.1.3 HDD LEDs .................................................................. 2-4
2.1.4 Operation Items .......................................................... 2-4
2.1.5 Faceplate ................................................................... 2-6
2.1.6 Hard Disk Array .......................................................... 2-7
2.2 Overview of the Rear ........................................................... 2-9
2.2.1 The Rear of the System ................................................ 2-9
2.2.2 Power Supply ........................................................... 2-10
2.2.3 ATX Connector Panel................................................. 2-11
2.2.4 Slot Panel Connectors ................................................ 2-12
3Installation ................................................................................. 3-1
3.1 System Setup ....................................................................... 3-1
3.2 Note about the Network Installation .................................... 3-2

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SpycerBox Hardware Guide
4Operation ................................................................................... 4-1
4.1 Starting the System .............................................................. 4-1
4.2 Shutting Down the System ................................................... 4-2
5Maintenance .............................................................................. 5-1
5.1 Hard Disk Maintenance ........................................................ 5-2
5.1.1 Introduction to Hard Disks and RAID 5 .......................... 5-2
5.1.2 Replacing a Hard Disk .................................................. 5-3
5.2 Opening and Closing the Casing .......................................... 5-6
5.2.1 Opening the Casing .................................................... 5-6
5.2.2 Closing the Casing ...................................................... 5-6
5.3 Fan Maintenance.................................................................. 5-7
5.4 Power Supply Maintenance ................................................ 5-10
5.5 Removal of the Faceplate ................................................... 5-12
AAppendix ....................................................................................A-1
A.1 Troubleshooting ...................................................................A-2
A.2 Technical Data ......................................................................A-4
A.2.1 General Technical Data ................................................A-4
A.2.2 Dimensions.................................................................A-5
A.3 Packing Instructions..............................................................A-6
A.4 Conformity Declarations .......................................................A-8
A.4.1 RoHS Compliance .......................................................A-8
A.4.2 EC Declaration of Conformity (CE Marking) ...................A-8
A.4.3 FCC Compliance Statement ..........................................A-8
IIndex............................................................................................. I-1

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Introduction
This documentation describes how to use the hardware of the Spycer-
Box manufactured by DVS. The SpycerBox is a multi-purpose storage
as well as server device delivered with several data management tools.
It is the ideal solution for users at broadcast and post production facili-
ties who want to make the most of their file-based workflow. The
SpycerBox can be used for several purposes, for example, as …
– … a high-performance automated backup and archiving solution,
– … a powerful file server with proxy clip generation for a SAN, or
– … as an NAS solution for the whole network.
Together with the powerful and reliable hardware of the SpycerBox you
also receive the SpycerBox software, an extended version of DVS’s
award-winning data management software Spycer. With the Spycer-
Box software you can, for instance, automatically create low-resolution
proxy video clips of the content on the local or a connected storage, de-
fragment an SNFS storage such as a SAN, or perform scheduled main-
tenance tasks automatically in your network.
The SpycerBox hardware will be equipped with Linux as its operating
system and a storage capacity of 24 TB. Optionally available are various
connection possibilities to integrate the system seamlessly into your
workflow.

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SpycerBox Hardware Guide
1.1 Overview
This guide informs you about the operation of the SpycerBox hardware,
all its connection possibilities and its installation. Furthermore, it de-
scribes some maintenance tasks that you may carry out on your own.
The chapters contain the following information:
Chapter 1 Begins with a short introduction to the Spycer-
Box, followed by a note regarding the audience
this manual is written for and an explanation of
the conventions used in this manual. Further-
more, it provides safety instructions that you
must adhere to and some important notes that
you should observe.
Chapter 2 This chapter gives a front and rear overview of
the system detailing all items, connectors and
interfaces.
Chapter 3 Describes the hardware installation of the
SpycerBox.
Chapter 4 Explains how to operate the SpycerBox, i.e.
how to start and shut down the device.
Chapter 5 Details maintenance work, for example, in case
of a hard disk, fan or power supply unit failure.
Appendix Provides technical details and general informa-
tion about the SpycerBox hardware. Further-
more, it gives hints how to resolve irregularities
during operation.
Index This chapter facilitates the search for specific
terms.

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1.2 Target Group
To use this manual you should know how to handle computer equip-
ment. Furthermore, to connect the SpycerBox to a network or a SAN
storage you should have experience as a network administrator and
know how to set up the required network connections on the installa-
tion site in hard- as well as software.
When performing maintenance tasks on the SpycerBox hardware, you
must be qualified to work on, repair and test electrical equipment.
1.3 Conventions Used in this User Guide
The following typographical conventions will be used in this documen-
tation:
yTexts preceded by this symbol describe activities that you must per-
form in the order indicated.
– Texts preceded by this symbol are parts of a list.
Texts preceded by this symbol are general notes intended to fa-
cilitate work and help avoid errors.
You must pay particular attention to text that follows this
symbol to avoid errors and possible resulting damages there-
of.
Texts following this symbol you must pay particular atten-
tion to to avoid dangers and personal injuries.
“ ” Texts enclosed by quotation marks are references to other man-
uals, guides, chapters, or sections.

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SpycerBox Hardware Guide
1.4 Safety Instructions
To use the SpycerBox correctly please heed the following:
General
The SpycerBox has been built according to the applying safety regula-
tions. To minimize the possibility of a faulty operation of the device all
manuals and guides must be available at all times at the operation site.
Before installing and/or using the SpycerBox the manuals and guides
delivered with the SpycerBox must be read and observed.
– Use the SpycerBox only in apparent good technical order.
– The SpycerBox hardware works with voltages that can be hazard-
ous to your health. Never work on the system or access its interior
with the power cable(s) being plugged in. Make sure the power
supply is disconnected from the components you intend to work
on.
– Computer hardware contains components that are sensitive to elec-
trostatic discharge. If you touch them without precautionary mea-
sures, they can be destroyed. Use a wrist strap connected to ground
when accessing electronic parts and take care of grounding the sys-
tem. Avoid touching the internal components of the SpycerBox
whenever possible.
– Computer hardware contains components that are sensitive to
changing voltages. Connecting or disconnecting the SpycerBox to
or from peripheral hardware while any of them is switched on may
damage the hardware. Switch off all peripheral hardware before
connecting or disconnecting anything.
– Use, store and transport the SpycerBox only in compliance with the
technical data laid out in section “Technical Data” on page A-4.
– If fluids or solid objects get inside the casing, the SpycerBox must be
disconnected from the power supply immediately. Before using the
SpycerBox again, it has to be checked by authorized service person-
nel.
– Only use a damp tissue without any cleaning agents to clean the
casing.
– The SpycerBox must not be misused, abused, physically damaged,
neglected, exposed to fire, water or excessive changes in the cli-
mate or temperature, or operated outside maximum rating.
Please read the following safety instructions carefully before
attempting any installation and/or performing any work on
the SpycerBox.
If the SpycerBox is not used in compliance with the safety in-
structions, the warranty and all resulting liability claims will be
void.

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– Do not perform any changes or extensions to the SpycerBox what-
soever.
Transportation
The SpycerBox is a very sensitive device. Especially the hard disks of the
system must be handled with greatest care. Therefore, observe in case
of transportation:
– Handle the SpycerBox with great care.
– Always use the original packing or a similar structured packing for
transportation as detailed in section “Packing Instructions” on
page A-6.
– Avoid shocks or vibrations during transport. For longer distances it
is recommended to use a lifting truck.
– Keep the SpycerBox as a transportation good dry.
– In the warranty period you have to keep the original packing and
use it in case of transportation.
Environmental Conditions
For error-free working and a long service life the SpycerBox needs some
basic environmental conditions:
– Do not expose the SpycerBox to sources of heat, such as direct sun-
light or a radiator.
– Do not cover or obstruct the ventilation holes of the system.
– When installing the DVS system in a rack, take care that warmed up
air is conducted to the rear of the rack and properly vented away.
– Avoid areas with high humidity or dust. Best operating conditions
are given in an air-conditioned site.
– Do not expose the SpycerBox to strong electric or magnetic fields.
– Avoid areas where the SpycerBox will be subject to vibrations or
shocks.

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SpycerBox Hardware Guide
1.5 Important Notes
The following provides information about warranty, a note about the
conformity of the product and other general information.
Warranty Information
This product is warranted to be free of defects in materials and work-
manship for a period of one year from the date of purchase. DVS ex-
tends this Limited Warranty to the original purchaser.
In the event of a defect or failure to confirm to this Limited Warranty,
DVS will repair or replace the product without charge. In order to make
a claim under this Limited Warranty, the purchaser must notify DVS or
their representative in writing of the product failure. In this Limited
Warranty the customer must upon DVS’s request return the product to
the place of purchase or send the defective device to a given address
for the necessary repairs to be performed. In the warranty period the
customer must keep the original packing and pack the DVS product in
it in case of a product return. If the customer is not satisfied with the
repair, DVS will have the option to either attempt a further repair, ex-
change the product or refund the purchase price.
This warranty does not cover:
– Products not developed by DVS Digital Video Systems AG.
– Products not used in compliance with the safety instructions
detailed in section “Safety Instructions” on page 1-4.
– Products on which warranty stickers or product serial numbers have
been removed, altered or rendered illegible.
– The costs of installations, removals, transportations, or reinstalla-
tions.
– Costs for transportation damages.
– Damages caused to any other item.
– Any special, indirect, or consequential damages, and damages
resulting from loss of use, data, or profits, or business interruption.
Declaration of Conformity
This product has been tested according to
the applying national and international di-
rectives and regulations. Further information
about this can be found in section “Confor-
mity Declarations” on page A-8.
You have to keep the original packing and use it in case of
transportation. Otherwise this warranty will be void.
RoHS
2002/95/EC

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Product Disposal (B2B)
Used electrical and electronic products should not be dis-
posed of with general household waste. At the end of its
service life you may return the DVS product after appro-
priate prior notification to either your local distributor or
DVS in Germany. DVS will then take the device free of
charge to a waste disposal organization which will recycle
and reuse it environmental friendly.
General Notes
Please observe the following general important notes:
Leave about 10 to 15 % of the overall main storage capacity
empty of data for performance reasons.
Compared to other alarms sounded by the system the alarm
buzzer of the power supply is relatively faint. In a loud environ-
ment it may be drowned by other noises. When operating the
SpycerBox in a loud environment, it is recommended to check
the state of the power supply units (e.g. via their LEDs, see sec-
tion “Power Supply” on page 2-10) at regular intervals.

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Overview
This chapter provides a detailed overview of the SpycerBox hardware.
The system will be shown in a front and a rear view and all its parts and
connectors will be described.

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SpycerBox Hardware Guide
2.1 Overview of the Front
This section gives an overview of the front of the SpycerBox.
After an overall overview of the front the DVD drive is described first,
followed by details about the HDD LEDs. After this the operation items,
faceplate and the hard disk array of the system will be explained.
2.1.1 The Front of the System
This section provides an overview of the front of the system:
Figure 2-1: Overview of the front
DVD drive The DVD drive can be used, for example, for soft-
ware installations. Further information about the
DVD drive can be found in section “DVD Drive”
on page 2-3.
HDD LEDs The upper part of the front is equipped with LEDs
that indicate the statuses (activities) of the hard
disks of the hard disk array. Further information
about the LEDs and their meaning can be found in
section “HDD LEDs” on page 2-4.
SpycerBox
DVD drive operation itemsHDD LEDs
faceplate/
hard disk array