DWG DV04HD User manual

INSTRUCTION MANUAL (Ver. 1.4_HDcctv (20110422)
H.264 Video Compression
HDcctv Digital Video Recorder
About This User’s Guide
Before operating the unit, please read this user’s guide thoroughly and retain it for future reference.

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Cautions
Explanation of Graphical Symbols
WARNING
To reduce a risk of fire or electric shock, do not expose this product to rain or moisture.
CAUTION
Changes or modifications not approved by the manufacture will void the warranty of the product.
Using an incompatible battery may increase the risk of fire or explosion.
Replace only with the same or equivalent type battery recommended by the manufacture.
Discard used batteries according to manufacturer’s instructions.
This symbol indicates the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the product.
This symbol indicates the presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of electric
shock, property damage, personal injury, or death.

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These precautions must be followed for safety reasons.
Warning
Do not use if the unit emits smoke.
Do not disassemble the unit.
Do not place any heavy or sharp objects on the unit.
Do not place on uneven surface.
Do not expose to shock or vibration.
Do not move the unit when the unit is powered on.
Do not block, and allow dust to accumulate in the air vents.
Do not restrict airflow of the unit; doing so can damage the unit.
Installation and servicing should be performed only by qualified and experienced
personnel.
Turn off the power of the DVR when connecting Cameras, Audio or Sensor Cables.
The manufacture is not responsible for any damage caused by improper use of the
product or failure to follow instructions for the product.
The manufacture is not responsible for any problems caused by or resulting from the
user physically opening the DVR for examination or attempting to repair the unit.
The manufacture may not be held liable for any issues with the unit if the warranty
seal is removed.

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Product Components
Please make sure the following components are included as specified below.
DVR Unit
Client Software CD
Remote Control
Battery1.5V (AAA x 2EA)
User’s Guide
HDD SATA Cable
HDD Mounting Brackets & Screws
HDD Mounting Screws
Power Cable (110V or 220V)
Mouse
Items
Quantity
HDD SATA Data Cable
4 EA
HDD Mounting Bracket
2 EA
HDD Mounting Bracket Screw
16 EA

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Hard Drive Installation
1. Remove the screws and the top cover as specified below.
2. Mount the HDD into the mounting bracket as specified below.
3. Insert the HDD bracket and mounting screw as specified below.
4. Connect the HDD SATA and HDD power cable as specified below.
NOTE: Additonal HDD should be connected in the following order; HDD1/ODD, HDD3, HDD4, HDD5, HDD6,
HDD7, HDD8. The DVR may malfunction if not connected in the proper order.

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Compatible HDD Models
Seagate
ST32000542AS (Barracuda LP)
2 TB
5900 RPM
32 MB
Seagate
ST31000340SV (Surveillance)
1 TB
7200 RPM
32 MB
Seagate
ST3100528AS (Barracuda)
1 TB
7200 RPM
32 MB
Seagate
ST3500830SCE
500 GB
7200 RPM
8 MB
Seagate
ST3500418AS (Barracuda)
500 GB
7200 RPM
16 MB
Seagate
ST3500410AS (Barracuda)
500 GB
7200 RPM
16 MB
Seagate
ST3250410AS (Barracuda)
250 GB
7200 RPM
16 MB
Seagate
ST3250310SV (Surveillance)
250 GB
7200 RPM
8 MB
Seagate
ST3250318AS (Barracuda)
250 GB
7200 RPM
8 MB
Seagate
ST3160815AS (Barracuda)
160 GB
7200 RPM
8 MB
HITACHI
HDS722020ALA330
2 TB
7200 RPM
32 MB
HITACHI
HDS721010KLA330
1 TB
7200 RPM
32 MB
HITACHI
HDT721010SLA360
1 TB
7200 RPM
16 MB
HITACHI
HDS721010CLA332
1 TB
7200 RPM
32 MB
HITACHI
HDS721050CLA362
500 GB
7200 RPM
16 MB
HITACHI
HDP725050GLA360
500 GB
7200 RPM
16 MB
HITACHI
HDS721032CLA362
320 GB
7200 RPM
16 MB
HITACHI
HDS721025CLA382
250 GB
7200 RPM
8 MB
HITACHI
HDT721025SLA380
250 GB
7200 RPM
8 MB
HITACHI
HDP725025GLA380
250 GB
7200 RPM
8 MB
Western Digital
WD20EADS
2 TB
7200 RPM
32 MB
Western Digital
WD10EACS
1 TB
7200 RPM
16 MB
Western Digital
WD5000AACS
500 GB
7200 RPM
16 MB
Western Digital
WD2500AAKS
250 GB
7200 RPM
16 MB
NOTICE
The brands and models of all HDD should be the same. If the brands and models of the HDD are different, the DVR
may not recognize HDD or malfunction.

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Storage Estimation
4-Channel, Continuous, 1280x720@30fps, Audio On
HDD
Level 5 (H)
Level 4
Level 3
Level 2
Level 1 (L)
Capacity
day(s)
hour(s)
day(s)
hour(s)
day(s)
hour(s)
day(s)
hour(s)
day(s)
hour(s)
250GB
0
22
1
3
1
12
1
20
2
6
320GB
1
5
1
12
2
0
2
9
3
23
500GB
1
22
2
10
3
5
3
20
4
18
1TB
4
23
5
23
6
14
7
21
9
18
1.5TB
6
0
7
12
10
22
11
21
14
18
2TB
8
1
10
1
13
7
15
22
19
18
4-Channel, Continuous, 640x360@30fps, Audio On
HDD
Level 5 (H)
Level 4
Level 3
Level 2
Level 1 (L)
Capacity
day(s)
hour(s)
day(s)
hour(s)
day(s)
hour(s)
day(s)
hour(s)
day(s)
hour(s)
250GB
1
20
2
7
3
1
3
16
4
13
320GB
2
10
3
0
4
0
4
19
6
23
500GB
3
21
4
20
6
10
7
16
9
13
1TB
8
23
9
22
13
4
15
17
19
13
1.5TB
12
1
15
0
19
21
23
19
29
13
2TB
16
2
20
2
26
15
31
20
39
13

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Booting the DVR and Basic Time Setting
1. During the first start up, the following message will be displayed.
2. After the system initializing is completed, select the language and set date and time as specified below.
Setting Daylight Saving Time
If the DVR is to be set Day Light Saving Time and be synchronized NTP (Network Time Protocol), Take next steps.
1. Enter the SETUP mode. The default Password is “1111”.
2. Go to SETUP>SYSTEM>SET DATE & TIME
3. Select DAYLIGHT SAVING.

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Setting NTP (Network Time Protocol)
1. When the DVR is connected with internet and the DVR need to be syncronized with NTP (Network Time
Protocol), set SETUP>SYSTEM>NTP ON.
2. Select proper TIME ZONE time.
Pacific Time Zone
Los Angles, CA, USA : GMT - 8:00 for Standard time / GMT - 7:00 for Daylight time
Mountain Time Zone
Denver, CO, USA : GMT - 6:00 for Standard time / GMT - 5:00 for Daylight time
Central Time Zone
Chicago, IL, USA : GMT - 7:00 for Standard time / GMT - 6:00 for Daylight time
Eastern Time Zone
New York, NY, USA : GMT - 5:00 for Standard time / GMT - 4:00 for Daylight time

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State
Standard Time
Daylight-Saving Time
AL
Alabama
GMT-6
GMT-5
AK
Alaska
GMT-9
GMT-8
AK
Alaska (Aleutian Islands)
GMT-10
NA
AZ
Arizona
GMT-7
NA
AZ
Arizona (Navajo)
GMT-7
GMT-6
AR
Arkansas
GMT-6
GMT-5
CA
California
GMT-8
GMT-7
CO
Colorado
GMT-7
GMT-6
CT
Connecticut
GMT-5
GMT-4
DC
District of Columbia
GMT-5
GMT-4
DE
Delaware
GMT-5
GMT-4
FL
Florida
GMT-5
GMT-4
FL
Florida (W)
GMT-6
GMT-5
GA
Georgia
GMT-5
GMT-4
HI
Hawaii
GMT-10
NA
ID
Idaho (N)
GMT-8
GMT-7
ID
Idaho (S)
GMT-7
GMT-6
IL
Illinois
GMT-6
GMT-5
IN
Indiana
GMT-5
GMT-4
IN
Indiana (SW / NW)
GMT-6
GMT-5
IA
Iowa
GMT-6
GMT-5
KS
Kansas
GMT-6
GMT-5
KS
Kansas (W)
GMT-7
GMT-6
KY
Kentucky (E)
GMT-5
GMT-4
KY
Kentucky (W)
GMT-6
GMT-5
LA
Louisiana
GMT-6
GMT-5
ME
Maine
GMT-5
GMT-4
MD
Maryland
GMT-5
GMT-4
MA
Massachusetts
GMT-5
GMT-4
MI
Michigan
GMT-5
GMT-4
MI
Michigan (W)
GMT-6
GMT-5
MN
Minnesota
GMT-6
GMT-5
MS
Mississippi
GMT-6
GMT-5
MO
Missouri
GMT-6
GMT-5
MT
Montana
GMT-7
GMT-6
NE
Nebraska
GMT-6
GMT-5
NE
Nebraska (W)
GMT-7
GMT-6
NV
Nevada
GMT-8
GMT-7
NH
New Hampshire
GMT-5
GMT-4

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NJ
New Jersey
GMT-5
GMT-4
NM
New Mexico
GMT-7
GMT-6
NY
New York
GMT-5
GMT-4
NC
North Carolina
GMT-5
GMT-4
ND
North Dakota
GMT-6
GMT-5
ND
North Dakota (W)
GMT-7
GMT-6
OH
Ohio
GMT-5
GMT-4
OK
Oklahoma
GMT-6
GMT-5
OR
Oregon
GMT-8
GMT-7
OR
Oregon (E)
GMT-7
GMT-6
PA
Pennsylvania
GMT-5
GMT-4
RI
Rhode Island
GMT-5
GMT-4
SC
South Carolina
GMT-5
GMT-4
SD
South Dakota (E)
GMT-6
GMT-5
SD
South Dakota (W)
GMT-7
GMT-6
TN
Tennessee (E)
GMT-5
GMT-4
TN
Tennessee (W)
GMT-6
GMT-5
TX
Texas
GMT-6
GMT-5
TX
Texas (W)
GMT-7
GMT-6
UT
Utah
GMT-7
GMT-6
VT
Vermont
GMT-5
GMT-4
VA
Virginia
GMT-5
GMT-4
WA
Washington
GMT-8
GMT-7
WV
West Virginia
GMT-5
GMT-4
WI
Wisconsin
GMT-6
GMT-5
WY
Wyoming
GMT-7
GMT-6
NOTE: If you want the unit to automatically synchronize the local time, the Time Zone must be
properly set according to your local Time Zone.

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Specifications
4 CH
Video
Input
Channel Input Level
4 CH HDcctv 720p
Video Loss Check
YES
Output
Main Monitor Output
1 HDMI
Sub Monitor Output
1 VGA
Spot
1 BNC
ATM
Input and Output
4 CH Input & 1 CH Output
Audio Codec
G.726 (ADPCM)
Alarm
Sensor Input
4 (NC / NO Selectable)
Alarm Out
1 Alarm Out by Sensor, Motion and Video Loss
Record
Compression
H.264
Multi Operation
Quadplex (Playback, Recording, Backup, Network)
Resolution
HDcctv 720p: 1280*720, 640*360
Recording Quality Grade
5 Levels
Recording Mode
Continuous, Schedule, Motion, Sensor, Manual
Motion Detection
Setup by Grid
Pre Recording
Min. 1 Minute Before an Event
Post Recording
Max. 1 Hour After an Event
Playback
Multi Decoding
1, 4
Playback
Speed
Single Channel FF/FR
X2, 4, 16 and 32
Multi Channel FF/FR
X2, 4, 16 and 32
Search Mode
Timeline, Event,Archive, Log, Specific Time
Storage
HDD
Interface
Serial ATA
Capacity of 1 HDD
2TB
Internal HDD Number
4 EA
External Storage
1 eSATA
File System
NaFS2
Backup
Backup Format
JPEG, AVI and NaFS
Media
USB, ODD, External HDD, Network
Raid (TBD)
RAID 0/ 1 / 5 / 6 / JBOD
User Interface
Menu Display
GUI (Graphic User Interface)
Input Method
IR Remote Control(Option), Mouse, Keyboard Controller
Serial Port
Console & POS (TBD)
1 RS-232C (D-sub 9pin)
PTZ & Keyboard Control
2 RS-485
Network
Dynamic DNS
Free DDNS
Streaming
RTP, RTSP
Protocols
HTTP, DDNS, NTP
Network Interface
10/100/1000 Base TX Ethernet (RJ45 1EA)

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Dual Network Streaming
H.264 CIF 120fps
Network Access
Web viewer (1:1)
Live, Search, Backup, PTZF
3G Mobile Viewer (1:1)
Live, Search/PTZF (Option)
Client Software (1:1)
Live, Search, Backup, PTZF
Multi sites Monitoring Software(1:N)
Live, Search, Backup, PTZF
Features
DLS (Day Light Saving)
YES
Internal Beep
By Alarm, Motion, Video Loss, HDD Error
Multi Language
Yes
Software Upgrade
By USB Flash Drive, Network Remote Upgrade (TBD)
NTP (Network Time Protocol)
YES
Watermarking
YES
Digital Zoom
YES
Remote Setup
YES
General
Operation Condition
0~40C, Humidity 20~80%
Power
AC 100~127V/200~240V, 5~60Hz, 280W
Net Weight (Gross Weight)
6KGS (9.5KGS) / 13.2LBS (20.9LBS)
Unit Dimension (W x D x H)
417mm x 432mm x 99mm / 16.4" x 17" x 3.9"
Please note that specifications and unit exterior design are subject to change without notification.

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Table of Contents
1. Main Features ..............................................................................................................17
2. Name, Function and Connection.....................................................................................20
2-1. Front Panel .....................................................................................................................................20
2-2. Remote Control ...............................................................................................................................22
2-3. Rear Panel ......................................................................................................................................23
3. Setting up the DVR........................................................................................................25
3-1. Setup –Main Screen and Menu Tree..................................................................................................25
3-2. Setup –Display Mode ......................................................................................................................29
3-3. Setup –Recording Mode ..................................................................................................................30
3-3-1. Recording Schedules .....................................................................................................................32
3-4. Setup –Device Mode .......................................................................................................................33
3-4-1. ALARM-OUT.................................................................................................................................34
3-4-2. PTZ Setup.....................................................................................................................................35
3-4-3. Motion Zone Setup .......................................................................................................................36
3-5. Setup –Storage Mode......................................................................................................................37
3-6. Setup –System Mode.......................................................................................................................38
3-7. Setup –SECURITY Mode ...................................................................................................................42
3-8. Setup –Network Mode ....................................................................................................................44
3-8-1. Network Types .............................................................................................................................45
3-8-2. DDNS...........................................................................................................................................47
3-8-3. Network Stream ...........................................................................................................................47
3-9. Setup - CONFIG Mode ......................................................................................................................48
3-10. Quick Setup...................................................................................................................................50
3-11. Saving Setup..................................................................................................................................50
4. Live, Search and Playback...............................................................................................51
4-1. Live Viewing Screen .........................................................................................................................51
4-2. SEARCH Screen................................................................................................................................53
4-2-1. TIME-LINE Search..........................................................................................................................54
4-2-2. Event Search ................................................................................................................................55
4-2-3. Go To First Time ...........................................................................................................................55
4-2-4. Go To Last Time ............................................................................................................................56
4-2-5. Go To Specific Time.......................................................................................................................56
4-2-6. Archive Search..............................................................................................................................56
4-2-7. Log Search ...................................................................................................................................57
4-3. Play Mode ......................................................................................................................................58
5. PTZ Control ...................................................................................................................59
6. Back Up ...........................................................................................................................61
6-1. Still Image Backup onto USB Flash Drive .............................................................................................61

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6-2. Video Backup onto USB Flash Drive ...................................................................................................61
6-3. Transferring Still Images or Video from the ARCHIVE List ......................................................................62
6-4. Playback of Backup Video .................................................................................................................63
7. Network Access Using the Single Site Network Viewer ..........................................................64
7-1. PC Requirements .............................................................................................................................64
7-2. Installing the Network Viewer ...........................................................................................................65
7-3. Live Monitoring Mode and Functions. ................................................................................................65
7-4. Bi-directional Audio .........................................................................................................................68
7-5. Remote Search Mode and Functions ..................................................................................................68
7-6. PC System Configuration...................................................................................................................71
8. Network Access Using the Multi-Sites Network Viewer .........................................................74
8-1. Overview ........................................................................................................................................74
8-2. Minimum PC Requirements ..............................................................................................................74
8-3. Installation of the Program ...............................................................................................................74
8-4. Live Window ...................................................................................................................................76
8-4-1. Main User Interface.......................................................................................................................76
8-4-2. Control Buttons ............................................................................................................................76
8-5. Search and Playback Window............................................................................................................78
8-5-1. Main User Interface.......................................................................................................................78
8-5-2. Main Control Panel .......................................................................................................................78
8-6. Setup of UMS Multi Client ................................................................................................................80
8-6-1. General .......................................................................................................................................80
8-6-2. Event...........................................................................................................................................81
8-6-3. Record.........................................................................................................................................82
8-6-4. OSD.............................................................................................................................................83
8-6-5. Language .....................................................................................................................................84
8-7. Remote Setup .................................................................................................................................85
8-7-1. Setting the Display ........................................................................................................................85
8-7-2. Record.........................................................................................................................................86
8-7-3. Device .........................................................................................................................................87
8-7-4. Storage........................................................................................................................................88
8-7-5. System.........................................................................................................................................89
8-8. Operation .......................................................................................................................................91
8-8-1. Addition, Delete, and Modify of DVR Sites .......................................................................................91
8-8-2. Connect and Disconnect ................................................................................................................94
8-8-4. Recording Video on Local PC during Live..........................................................................................96
8-8-5. Local Playback and Remote Playback...............................................................................................97
9-8-6. AVI Backup During Playback ...........................................................................................................99
9. Network access using the Web-browser Viewer...........................................................101
10. Network access using the Smart Phone Viewer.........................................................104
10-1. Installing the 3G App Viewer.....................................................................................................104

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10-2. Live Monitoring ...........................................................................................................................105
APPENDIX: How to Connect the Network..............................................................................107
How to set the IP address of the DVR and open TCP port of the router? .....................................................107
How to access DVR from a Remote PC? ..................................................................................................110

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1. Main Features
HDcctv Compatible
H.264 Video compression
Reliable File System
HDMI Output
4 Channel Audio Recording
Individual Channel Operation
NOTE: Under federal law, the Omnibus Crime Control and Safe Streets Act, 18 U.S.C. Section 2510 et seq.,
provides that recording conversations is not unlawful if one of the parties consents.

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Automatic Video Input, Video Loss, and HDD Error Detection
Covert Camera Operation Provides Enhanced Security.
Built-in PTZ Camera Control
Motion Detection
Easy and Simple Graphic User Interface
Simple Scheduler
Easy Software Upgrade by USB port and Network SW.
Instant and Convenient Backup via USB Flash Drive, Network or DVD-RW
Exclusive File Format and AVI Backup

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Variety of Ways Network Access via Network Client Software, Web-Viewer, CMS, and Mobile Viewer
Web-Viewer Network Client Software
CMS Mobile Viewer
S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology for HDD)
Simple Quick Setup

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2. Name, Function and Connection
2-1. Front Panel
The following information will help you to operate the front panel controls.
Figure 2.1.1. Front Panel
Table2.1.1. Indication lamps
NO.
Name
Description
A
CH1~16
Indicating that the channel is being recorded.
B
HDD
Indicating that the system is accessing the hard disk.
C
RECORD
Indicating that the system is recording video data.
D
ALARM
Indicating that when sensor(s) is/are triggered or motion is detected.
E
NETWORK
Indicating that when Network client connects through the network.
F
BACKUP
Indicating that USB or DVD-RW storage device is stored images or video.
Table 2.1.2. Front panel buttons
NO
Name
Description
1
POWER ON/ OFF
2
Channel keys. For channel 10, press the 0 key. For channel 11, press the +10 and 1
key. For channel 16, press the +10 and 6 key.
3
Press to rewind the footage in playback mode.
4
Press to select audio mode such as SINGLE, MIX and MUTE.
MUTE- All of 4 channels.
SINGLE- Highlighted channel only.
MIX- All of 4 channels.
4
Jump/Step backward. In playback mode, the playback position moves 60 seconds
backward.
Table of contents