Dyna-Glo DGP397SNN User manual

1
Français p. XX
Español p. XX
Rev. 08/02/2019
3 BURNER PREMIER
NATURAL GAS GRILL
Model #DGP397SNN / DGP397SNN-D / DGP397CNN /
DGP397CNN-D / DGP397GNN / DGP397GNN-D
/ DGP397MNN / DGP397MNN-D
ATTACH YOUR RECEIPT HERE
Serial Number _____________________________ Purchase Date ______________________
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:00 a.m. – 4:30 p.m., CST, Monday – Friday
or e-mail us at [email protected].
Français p. 30
Español p. 59

2
Assembler/Installer: This manual contains important information necessary for the proper
assembly and safe use of this appliance. Read and follow all warnings and instructions before
assembling and using this appliance. Leave these instructions with the consumer.
Consumer/User: Follow all warnings and instructions when using this appliance.
Retain these instructions for future reference.
TABLE OF CONTENTS
Safety Information ...................................................................................................................... 3
Package Contents ...................................................................................................................... 5
Hardware Contents .................................................................................................................... 6
Preparation ................................................................................................................................. 6
Assembly Instructions ................................................................................................................ 7
Operation Instructions ................................................................................................................. 19
Care and Maintenance ................................................................................................................. 21
Troubleshooting ........................................................................................................................... 24
Warranty ...................................................................................................................................... 26
Replacement Parts List .............................................................................................................. 27
If you smell gas:
1. Shut off gas to the appliance.
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3. Open lid.
4. If odor continues, keep away from
the appliance and immediately call your
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1. Do not store or use gasoline or
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in the vicinity of this or any other
appliance.
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FRQQHFWHGIRUXVHVKDOOQRWEHVWRUHG
in the vicinity of this or any other
appliance.
3. This grill is for outdoor use only
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garage, under overhangs or any other
enclosed area.
4. Do not leave a lit grill unattended.
Keep children and pets away from the
grill at all times.
WARNING
DANGER

3
DANGER
CAUTION
• Do not use in an explosive atmosphere. Keep grill area clear and free from combustible
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Please read and understand this entire manual before attempting to assemble, operate or install
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1-877-447-4768, 8:00 a.m. – 4:30 p.m., CST, Monday – Friday.
SAFETY INFORMATION
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the products of combustion of such fuels, can expose you to chemicals including benzene,
which is known to the State of California to cause cancer and reproductive harm.
For more information go to www.p65Warnings.ca.gov
WARNING
• Never use charcoal or lighter fluid with the grill.
• Do not use gasoline, kerosene or alcohol for lighting.
• This grill is not intended to be used in or installed on recreational vehicles and/or boats.
• Always open grill lid slowly and carefully as heat and steam trapped within the grill can burn
you severely.
• Never attempt to operate this grill using propane.
• AOZD\VHPSOR\DTXDOLILHGVHUYLFHDJHQF\WRLQVWDOODOOQHFHVVDU\QDWXUDOJDVVXSSO\
plumbing, manual shutofIYDOYHDQGTXLFNFRQQHFWILWWLQJV

4
SAFETY INFORMATION
• Do not place the grill under overhead
combustible construction or awnings.
Minimum clearance from sides
and back of unit to combustible
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from sides and back.
NOTE: The installation must conform with
local codes or, in the absence of local
codes, with either the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Natural
Gas and Propane Installation Code,
CSA B149.1, or Propane Storage and
Handling Code, B149.2.
CAUTION
WARNING
36in 36in
914.4mm
914.4mm
• 'RQRWVWRUHRUXVHJDVROLQHRURWKHUÀDPPDEOHOLTXLGVRUYDSRUVLQWKHYLFLQLW\RIWKLVRUDQ\
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• An LP cylinder shall not be stored in the vicinity of this or any other appliance.
• This grill is for use with natural gas only.
• Never attempt to attach this grill to the self-contained propane system of a boat, camper
trailer, motor home or house.
• Do not attempt to move the grill while it is lit or when it is hot. The casters should be locked
when not moving the grill.
• Do not use the grill unless it is completely assembled and all parts are securely fastened and
tightened.
• .HHSDOOFRPEXVWLEOHLWHPVDQGVXUIDFHVDWOHDVWLQFKHVFPDZD\IURPWKHJULOODW
all times.
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• Do not alter this grill in any manner.
• Clean and inspect the hose before each use. If there is evidence of abrasion, wear, cuts, or
leaks, the hose must be replaced prior to operating the appliance. The replacement hose
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manual.
• Move gas hoses as far away as possible from hot surfaces and dripping hot grease. Never
allow the gas hose to touch heated surfaces.
• Keep the grill’s valve compartment, burners and circulating air passages clean. Inspect the
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• The use of alcohol, prescription or non-prescription drugs may impair the operator’s ability to
properly assemble or safely operate the grill.
• Do not leave a lit grill unattended. Keep children and pets away from the grill at all
times.
• 'RQRWSODFHWKLVJULOORQDQ\W\SHRIWDEOHWRSVXUIDFH7KHJULOOVKRXOGEHSODFHGRQDÀDWDQG
level surface.
• Do not use the grill in high winds.

5
PACKAGE CONTENTS
PART DESCRIPTION QUANTITY
A Hood Handle 1
B Temp Gauge 1
C Grill Body Assembly 1
D Side Shelf Bracket A 2
E Right Side Shelf Assembly 1
F Side Shelf Bracket B 2
G Cart Right Side Panel Assembly 1
H Locking Swivel Caster 2
I Non-Locking Swivel Caster 2
J Cart Bottom Panel Shelf 1
K Bottom Panel Skirt Assembly 1
L Cart Left Side Panel Assembly 1
M Door Assembly 1
PART DESCRIPTION QUANTITY
N Door Handle 1
O Left Side Shelf Assembly 1
P Heat Tent 3
Q Cooking Grate 2
R Warming Rack 1
S Control Knob 3
T Grease Pan 1
U Grease Cup 1
V Upper Front Door Brace 1
W Cart Rear Panel 1
X Door Magnet 2
Y Natural Gas Hose Holder 2
Z Quick Disconnect Coupling 1
B
C
D
A
E
G
I
F
H
Z
N
O
M
P
R
Q
T
S
V
U
W
X
Y
LKJ

6
HARDWARE CONTENTS
PREPARATION
Before beginning assembly of product, make sure all parts are present. Compare parts with package
contents list on previous page and hardware contents above. If any part is missing or damaged, do
not attempt to assemble the product. Contact customer service for replacement parts.
(VWLPDWHG$VVHPEO\7LPH 50 minutes with 2 people.
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CAUTION
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gloves if necessary. Read and follow all safety statements, warnings, assembly instructions and
use and care instructions before attempting to assemble and use.
M6x16
Bolt
Qty. 18
M6x12
Flat Bolt
Qty. 8
Shoulder
Bolt
Qty. 4
M6
Plain
Washer
Qty. 2
M6
Spring
Washer
Qty. 2
M6
Wing Nut
Qty. 2
M6x35
Bolt
Qty. 4
M3x10
Bolt
Qty. 4
CC
AA BB DD FF
GG
EE
HH II JJ
Wrench
Qty. 1
M4x12
Bolt
Qty. 2

7
L
G
I
H
II
J
AA
G
L
ASSEMBLY INSTRUCTIONS
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Hardware Used
Wrench
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 0[EROWV$$
DO NOT TIGHTEN BOLTS AT THIS TIME.
Hardware Used
AA M6x16 Bolt x 4
2
II
1H
I
GL
II
G
L
AA J

8
L
AA
K
G
K
G
3
L
AA
K
K
G
G
ASSEMBLY INSTRUCTIONS
3. Insert the hook on the bottom panel skirt
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Tighten ALL bolts from step 2 securely.
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 $$
Hardware Used
Hardware Used
AA
AA
M6x16 Bolt
M6x16 Bolt
x 2
x 4
4
W
G
L
AA

9
X
FF
G
L
V
EE
G
L
ASSEMBLY INSTRUCTIONS
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FDUWOHIWVLGHSDQHODVVHPEO\/DQGWKHFDUW
ULJKWVLGHSDQHODVVHPEO\*ZLWKIRXU0[
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5
6
Hardware Used
Hardware Used
EE
FF
M6x35 Bolt
M3x10 Bolt
x 4
x 4
L
G
FF
X
L
G
EE V

10
V
MK
M
N
AA
ASSEMBLY INSTRUCTIONS
8. Insert the bottom hinge pin of the cart bottom
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hinge pin into the hole on the upper front door
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8
Hardware Used
AA M6x16 Bolt x 2
M
N
K
M
V
AA

11
B
C
CC
BB
DD
A
C
ASSEMBLY INSTRUCTIONS
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9
10. Remove pre-assembled wing nut and plain
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and plain washer removed earlier in this step.
10
Hardware Used
BB M6 Plain Washer x 2
CC M6 Spring Washer x 2
DD M6 Wing Nut x 2
B
A
CC
DD
BB
C
C

12
G
5mm
JJ
Y
Y
Y
AA
J
W
AA
C
G
ASSEMBLY INSTRUCTIONS
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OHIWVLGHSDQHODVVHPEO\/DQGFDUWULJKW
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aligned with holes in the tabs of cart left side
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Note: Make sure the natural gas hose
assembly is inside the cart. Secure the grill
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11
12. 3UHDVVHPEOHWZR0[EROWV$$RQWRWKH
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tighten them. Make sure to leave a 5mm gap
between the bolt and the panel. Hang the natu-
ral gas hose bracket onto the bolts and tighten
the two bolts. Put the two-piece natural gas
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the natural gas hose exits through the hole in
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12
Hardware Used
Hardware Used
AA
AA
M6x16 Bolt
M6x16 Bolt
x 4
x 2
AA
C
G
G
AA
JJ
J
W
Y
Y
Y
JJ M4x12 Bolt x 2

13
F
D
GG
C
13
ASSEMBLY INSTRUCTIONS
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Hardware Used
GG M6x12 Flat Bolt x 8
F
D
C
F
D
C
GG
C
F
D

14
H
H
HH
O
E
ASSEMBLY INSTRUCTIONS
14
Hardware Used
HH Shoulder Bolt x 4
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brackets installed at step 13 with two shoulder
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DVVHPEO\(
E
HH
HH
O

15
Q
R
P
ASSEMBLY INSTRUCTIONS
15
16
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burner.
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UDFN5LQSODFH
P
R
Q

16
S
T
U
ASSEMBLY INSTRUCTIONS
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into place. 17
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valve stems. 18
T
U
S

17
ASSEMBLY INSTRUCTIONS
Front View Rear View
Fully Assembled
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The supply connection must be made in accordance with local codes or, in the absence of local
codes, with either the National Fuel Gas Code, ANSI Z223.1/NFPA 54, in the USA, of the Natural
Gas and Propane Installation Code, CSA B149.1, in Canada.
• A properly sized manual shut-off valve must be installed between the frill and the gas supply piping.
• The grill and its individual shut-off valve must be disconnected from the gas supply piping system
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• The grill must be isolated from the gas supply piping system by closing its individual manual shut-
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valve.
1. Ensure that the natural gas shut-off valve is closed.
2. Remove the protective rubber caps from the plug
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3. Retract the sleeve on the coupling as illustrated.
4. Insert the plug and release the sleeve as illustrated.
5. Push the plug into the sleeve until the sleeve snaps
forward to lock the plug in the coupling.
6. Open the natural gas shut-off valve.
1. Close natural gas supply at shut-off valve.
2. Push the sleeve back and gently pull out the plug.
3. Replace the protective rubber caps on the plug and
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CONNECTING THE GRILL TO THE NATURAL GAS SUPPLY
TO CONNECT:
TO DISCONNECT: Z
Retract Sleeve
Release Sleeve

18
ASSEMBLY INSTRUCTIONS
CHECKING FOR LEAKS
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gas hose and manifold for leaks with a water and soap solution.
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• Always perform leak test prior to lighting the grill.
• Do not smoke while testing for a leak.
• Always perform leak tests outdoors in a well-ventilated area.
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• Do not use the grill until any and all leaks are corrected.
• If you are unable to correct a leak, close the natural gas shut-off and call a gas appliance service
agency.
PERFORM LEAK TEST
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Put leak test solution in a spray bottle.
• Ensure all control knobs are in the ‘OFF’ position.
• Connect the gas hose to the gas supply.
• Open the gas shut-off valve.
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of applied test solution indicates a gas leak. If leaks are detected or you smell or hear gas, shut off
the gas supply valve immediately and repair or replace the defective part. Do not use the grill until all
leaks are corrected.
ALL INSTRUCTIONS AND SAFEGUARDS ON THIS PAGE MUST BE FOLLOWED TO
PREVENT FIRE, DAMAGE AND/OR INJURY.
In the connection process, make sure:
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2QO\XVHWKHKRVHDVVHPEO\SURYLGHG If a replacement is necessary, please call
our customer service center. Do not use replacement parts that are not intended for this grill.
WARNING
WARNING
CAUTION

19
OPERATION INSTRUCTIONS
Lighting The Grill
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Remove all hangings or plastic straps, if present. Before you cook on your new gas grill, it is important
to clean your grill with heat. To do this, operate the grill for approximately 15 minutes with the lid closed
and the control knob in the highest position. This will clean the internal parts by burning off any residue
and odor from the manufacturing process.
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WARNING
CAUTION
1. Check that the control knobs are in the OFF position.
2. Open natural gas supply at shut-off valve.
3. Open the lid during the lighting process.
4. Depress and turn the control knob counter-clockwise from the OFF position, past the ignite
position, to the HIGH position. You may need to repeat this several times to ignite the burner.
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repeat the lighting procedure.
If the burner still does not light, check that the natural gas shut-off valve is open and follow the match
lighting instructions. Check the Troubleshooting Guide on page 24 for more information.

20
OPERATION INSTRUCTIONS
LIGHTING THE GRILL WITH A MATCH
1. Open the lid.
2. Insert a match in the end of the match holder that is installed on the inside of the cabinet door.
3. Light the match.
4. Immediately place the lit match through the spaces in the grill gates near the ports of the burner
between the heat tents as shown. Make sure the lit match is close to the burner ports.
5. Press in the control knob that operates the burner and rotate counter-clockwise to High
position and burner should light immediately.
6. Repeat 2~5 steps to lighting the remaining burners.
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SHUTDOWN INSTRUCTIONS
1. Turn control knobs clockwise to the OOFF position.
2. Close natural gas shut-off valve.
3. Close lid.
Turn off natural gas shut-off valve when appliance is not in use.
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Main Burner Match Lighting
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minutes, and repeat the lighting procedure.
WARNING
CAUTION