dynabook Satellite Pro E10-S User manual

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概述
Chapter 1
Hardware Overview

1 Hardware Overview
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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Chapter 1 Contents
1.1 Features............................................................................................................................. 1-1
1.2 System Unit Components ................................................................................................. 1-4
1.3 Solid State Drive (SSD) .................................................................................................... 1-2
1.4 Power Supply.................................................................................................................. 1-11
1.5 Batteries .......................................................................................................................... 1-12
1.6 Main Battery ............................................................................................................ 1-12
1.7 Battery Charging Control ........................................................................................ 1-12
Figures
Figure 1-1 ID Parts Description Placement ............................................................................ 1-4
Figure 1-2 System Board Configurations ............................................................................... 1-5
Figure 1-3 System Unit Block Diagram ................................................................................. 1-6
Figure 1-6 Solid state driver ................................................................................................. 1-10
Tables
Table 1-2 SSD Specifications ............................................................................................... 1-10
Table 1-3 Battery Specifications .......................................................................................... 1-12
Table 1-4 Quick/Normal Charging Time ............................................................................. 1-12

1 Hardware Overview 1.1 F eatures
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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1.1 Features
Taikan10 is a Slim and Light entry notebook PC based on the mobile Intel Gemini lake series
Processor, providing high-speed processing capabilities and advanced features. The computer
employs a Lithium Ion battery that allows it to be battery-operated for a longer period of time.
The display uses 11.6-inch HD panel, at a resolution of 1366x768. The CPU package is BGA
type.
The computer has the following features:
 Processor
CPU is mobile Intel Gemini lake Processor:
Intel Celeron Gemini lake CPU
Celeron N4020 (1.1G) Hz
 Host Bridge System Controller
System Controller: Intel integrated Host bridge system into CPU.
 Graphics
Intel Gemini Lake Ultra HD graphics card 600
V-RAM 128MB
 Memory
DDR4 is driven at 1.2V. The memory is 4GB/8GB.
Use the following memory modules:
SPECTEK:4GB (512MB) / DDR4-2400MHz
SPECTEK:8GB (1GB) / DDR4-2400MHz
SAMSUNG:8GB (1GB) / DDR4-2400MHz
 Storage
The computer accommodates storage with following types:
SATA SSD M.2 128GB/256GB
EMMC FPGA153 64GB/128GB
 Display
The resolution of LCD is 1366 * 768
11.6" TN 220nits DP 1366x768 HD display

1.1 F eatures 1 Hardware Overview
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 On-Board LAN
The internal LAN supports 10/100/1000M G/bit Ethernet, enabling connection to a LAN
at up to 1Gbps. It supports Wake-up on LAN from S3/S4/S5 and PXE boot support.
This internal LAN has RJ45 jack to directly accommodate a LAN cable.
 Wireless LAN
802.11AC+BT4.2(1x1) – On board
802.11AC+BT5.0(1x1) – On board
802.11AX+BT5.1(2x2) - On board: Yes(Design ready)
The Antenna has two wires dual band.
 Sound System
REALTEK ALC897 integrated audio controller supports multimedia. The sound system
contains the following:
 Stereo speakers
 Headphone/Microphone jack
 Integrated microphone (with Webcam)
 Keyboard
No backlight keyboard, black keyboard, 82 key layout
 USB Port
The computer has three USB ports, two for USB3.0 type A Another One is USB type C .
High-Speed USB3.0/3.1 allows data transfers up to 5Gbps,
 HDMI Out Port
A HDMI monitor can be connected to HDMI Out Port on the computer.
 Micro-SD Slot
This slot is for your memory card requirements like SD/Mini SD /Micro SD
/SDHC/SDXC and MMC Cards to provide memory card read on your computer.

1 Hardware Overview 1.1 F eatures
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 Webcam with embedded internal microphone
The computer has an internal camera. The parameter is HD 720p, The internal
microphone is embedded in this camera module.
 Battery
The computer has a 2 Cell (6000mAh) Lithium Ion battery

1.2 System Unit Components 1 Hardware Overview
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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1.2 System Unit Components
Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration, respectively.
Figure 1-1 ID Parts Description Placement

1 Hardware Overview 1.2 System Unit Components
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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Figure 1-
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System Board Configurations

1.2 System Unit Components 1 Hardware Overview
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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Figure 1-
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System Unit Block Diagram
The system unit of the computer consists of the following components:
 Processor: Mobile Intel Gemini lake Processor.
 Intel Gemini lake N4020 Processor
 Core Speed: 1.10 GHz
 CPU Core: two core
 Intel smart Cache: 4MB
 Memory: The memory is soldered to the motherboard,4GB/ 8GB capacity
 PC4-2400(2400MHz) DDR4 SDRAM supported
 8GB modules supported  8GB (1GB x 8)
 4GB modules supported  4GB (512MB x 8)
 DDR4 1.2V operation
 16 internal Banks (4 Bank Groups)

1 Hardware Overview 1.2 System Unit Components
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 Data transfer rates: PC4-2400 on CPU Celeron N4020.
 BIOS ROM (Flash memory)
 Storage Size 8MB
 System Controller
 Mobile Intel integrated Gemini lake into CPU.
 System Memory Interface
 Technology Enhancements of Intel Fast Memory Access
 System Memory Frequency
 DRAM Clock Generation
 Processor Graphics Controller(GT)
 Digital Display Interface(DDI)
 Advanced Configuration and Power Interface (ACPI) states
supported
 Processor Core Power Management
 Graphics Power Management
 Configurable TDP (TDP) and Low Power Mode
 Adaptive Thermal Monitor
 Digital Thermal Sensor
 Intel Memory Thermal Management
 Card Bus Controller
 REALTEK RTS5176E-GR
 Memory Card Reader Controller

1.2 System Unit Components 1 Hardware Overview
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 Audio Controller
REALTEK ALC897 integrated audio controller supports multimedia. The sound system
features contain the following:
 10-channel DAC supports 16/20/24-bit PCM format for independent two stereo
channel or 7.1 audio playback. All DAC support 44.1k/48k/96k/192kHz sample rate.
 2-channel ADC that supports 16/20/24-bit PCM format for independent two stereo
channel audio inputs. All ADC support 44.1K/48K/96/192KHz sample rates.
 3 GPIO for customized applications (pin-shared with digital microphone interface and
other digital functions).
 Four jack detection pins; each designed to detect up to 2 jacks.
 Supports stereo digital Microphone input, and programmable boost gain and volume
control.
 Intel low power ECR compliant, and power status control for each analog/digital
converter and pin widget.
 KBC/EC (Keyboard Controller/Embedded Controller)
ENE KB9028Q C chip is used to serve as KBC/EC :
 KBC
 EC
 Scan controller function
 Interface controller function
 Power supply sequence control
 Overheat shutdown support
 LED control
 Device ON/OFF
 Universal I/O port
 Battery capacity check
Flash memory reprogramming function
EC access interface
I2C communication control

1 Hardware Overview 1.2 System Unit Components
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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 Clock Generator
 Mobile Intel Gemini lake CPU integrated Clock Generator
 Generating the clock signal required for the system
 LAN Controller
 REALTEK _ RTL8111H-CG 10/100M/1000M
 Fully compliant with IEEE 802.3,IEEE 802.3u,IEEE
802.3ab,supports IEEE 802,3az-2010(EEE),supports
Full duplex flow control(IEEE 802.3x)
 Supports PCI Express 1.1
 Transmit/Receive on-chip buffer support
 Supports PCI MSI (Message Signaled Interrupt) and MSI -X
 Wake-On LAN and “Real WoW!” Technology (remote wake-up)
support
 Supports 32-set 128-byte Wake-Up Frame pattern exact
matching
 Supports Microsoft WPI (Wake Packet Indication)
 Supports PCI e L1.Off and L1.Snooze
 Wireless LAN Controller
 Support following 3 kinds of PCI-e interface wireless LAN cards
 IEEE 802.11ac+BT4.2
 IEEE 802.11ac+BT5.0
 IEEE 802.11ax+BT5.1
 Data Rate
 IEEE 802.11a/g: Standard 54M bps
 IEEE 802.11ac : Standard 433.3M bps
 IEEE 802.11ax : Standard 1201M bps
 Frequency Channel
 IEEE802.11a/g: 2.4GHz
 IEEE802.11ac : 5GHz

1.3 Solid State Drive(SSD) 1 Hardware Overview
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1.3 Solid State Drive (SSD)
M.2 SSD is composed of semiconductor devices and NAND flash memory. NAND flash memory
has high reliability, high technology and small volume
The SSD is shown in Figure 1-6
Figure 1-6 Solid state driver

1 Hardware Overview 1.4 Power Supply
Satellite Pro E10-S / dynabook E10-S Maintenance Manual
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1.4 Power Supply
The power supply unit provides many different voltages for the system board and performs the
following functions:
1. Power input monitor
 Checks whether the DC power supply (AC adapter) is connected to the computer.
 Checks whether the battery pack is connected to the computer.
 Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control
 Turns on and off the battery pack charging power supply.
 Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
 Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
 Controls the supply of power to the system block (load/logic circuit side).
 Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control
 Instructs the gate array to enable/disable tuning the power on.
 Controls power-on/off operation.
4. Status display
 Turns on the Power.
 Battery indicator (white).
5. External interface
 Performs communication through the I2C bus (via the internal EC/KBC).
 Transfers the power supply operation mode.
6. Output monitor
 Monitors the voltage output to the system block (load/logic circuit side).
 Monitors the voltage, over voltage, input/output current of the battery pack.
 Monitors the internal temperature of the battery pack.
 Monitors the supply voltage from the AC adapter.

1.5 B atteries 1 Hardware Overview
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1.5 Batteries
The computer has the following type of battery:
 Main Battery Pack
Table 1-4 list the specifications of battery.
Table 1-3 Battery Specifications
Battery Type Material Output voltage
Capacity
Main Battery Pack
2 Cell
Lithium Ion
7.6 V
6000 ma h
1.51 Main Battery
The main battery pack serves as the computer's main power source when the AC adapter
is not attached. The main battery maintains the state of the computer so that it can
resume it.
1.52 Battery Charging Control
Battery charging is controlled by TI BQ24715/BD99950. When AC adapter and battery
pack are attached to the computer, BQ24715/BD99950 controls the charge on/off state
and detects a full charge.
 Battery Charge
When the AC adapter is attached, the battery is charged by off-state charge when the
system is powered off or by on-state charge when it is powered on.
Table 1-4 Quick/Normal Charging Time

1 Hardware Overview 1.5 B atteries
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NOTE: The time required for normal charge depends on the power consumption by the
system. Using the fluorescent lamp and frequently accessing the disk consume much power
and lengthen the charge time.
State Charge Time
Europe Charge 2 Cell over 4 hours
Asia Charge 2 Cell over 4 hours
Any of the following cases stops battery charge:
1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.
 Detection of full charge
A full charge is detected only when the battery is being charged by quick or normal
charge. A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined value.
2. The charging time exceeds the fixed

2 概要
Chapter 2
Troubleshooting

2 Troubleshooting
2-ii Maintenance Manual Satellite Pro E10-S / dynabook E10-S
Chapter 2 Contents
2.1 Outline .................................................................................................................... 2-1
2.2 Basic Flowchart ....................................................................................................... 2-2
2.3 Power Supply .......................................................................................................... 2-6
Procedure 1 Power Icon Check ........................................................................ 2-6
Procedure 2 Connection Check ....................................................................... 2-7
Procedure 3 Replacement Check .................................................................... 2-7
2.4 System Board .......................................................................................................... 2-8
Procedure 1 Message Check ........................................................................... 2-8
Procedure 2 Test Program Check .................................................................... 2-9
Procedure 3 Replacement Check .................................................................... 2-9
2.5 Keyboard ............................................................................................................... 2-10
Procedure 1 Test Program Check .................................................................. 2-10
Procedure 2 Connector Check and Replacement Check ............................... 2-10
2.6 Display .................................................................................................................. 2-11
Procedure 1 External Monitor Check ............................................................ 2-11
Procedure 2 Test Program Check .................................................................. 2-11
Procedure 3 Connector Check and Replacement Check ............................... 2-11
2.7 Memory ................................................................................................................ 2-13
Procedure 1 Test Program Check ................................................................... 2-13
2.8 SSD (Solid-state Drive) or eMMC .......................................................................... 2-14
Procedure 1 Test Program Check .................................................................. 2-14
2.9 Audio Test ............................................................................................................. 2-15
Procedure 1 Windows Application Test ......................................................... 2-15
Procedure 2 Connector Check and Replacement Check ................................ 2-15
2.10 Touchpad .............................................................................................................. 2-16
Procedure 1 Test Program Check ................................................................... 2-16
Procedure 2 Connector Check and Replacement Check ................................ 2-16
2.11 USB Port ................................................................................................................ 2-17
Procedure 1 Test Program Check ................................................................... 2-17

2 Troubleshooting
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Procedure 2 Connector Check and Replacement Check ................................ 2-17
2.12 Headphone/Microphone Port .............................................................................. 2-18
Procedure 1 Windows Application Test ......................................................... 2-18
Procedure 2 Connector Check and Replacement Check ................................ 2-18
2.13 HDMI Port ............................................................................................................. 2-19
Procedure 1 Windows Application Test ......................................................... 2-19
Procedure 2 Connector Check and Replacement Check ............................... 2-19
2.14 Micro SD card Port ................................................................................................ 2-20
Procedure 1 Test Program Check ................................................................... 2-20
Procedure 2 Connector Check and Replacement Check ............................... 2-20
2.15 Camera ................................................................................................................. 2-21
Procedure 1 Windows Application Test ......................................................... 2-21
Procedure 2 Connector Check and Replacement Check ................................ 2-21
2.16 Wireless LAN ........................................................................................................ 2-22
Procedure 1 Windows Application Test ........................................................ 2-22
Procedure 2 Connector Check and Replacement Check ............................... 2-22
2.17 Battery Pack .......................................................................................................... 2-23
Procedure 1 Windows Application discharge Test ......................................... 2-23
Procedure 2 Test Program Check ................................................................... 2-23
Procedure 3 Connector Check and Replacement Check ................................ 2-23
2.18 Finger Print ........................................................................................................... 2-25
Procedure 1 Windows Application................................................................ 2-25
Procedure 2 Connector Check and Replacement Check ............................... 2-25
2.19 Bluetooth .............................................................................................................. 2-26
Procedure 1 Windows Application Test ........................................................ 2-26
Procedure 2 Connector Check and Replacement Check ............................... 2-26
2.20 LAN Port................................................................................................................ 2-27
Procedure 1 Windows Application Test ........................................................ 2-27
Procedure 2 Connector Check and Replacement Check ............................... 2-27

2 Troubleshooting
2-iv Maintenance Manual Satellite Pro E10-S / dynabook E10-S
Figures
Figure 2-1 Basic Flowchart (1/2) ..................................................................................... 2-3

2.1 Outline 2 Troubleshooting
Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-1
2.1 Outline
This chapter describes the fault diagnostic procedures for field replaceable units (FRUs) in
the computer.
The FRUs covered here are as follows:
1. System Board 2. Keyboard 3. Display
4. SSD 5. Audio 6. Touch pad
7. USB Port 8. Headphone / Microphone port 9. HDMI Port
10. SD Card Port 11. Camera 12. Wireless LAN
13. Battery Pack 14. Finger Print 15. Bluetooth
16. LAN(RJ45)
This Model support Intel Gemini lake with GPU. See Chapter 4 for the procedures to replace
FRU and Chapter 3 for the procedures to use test programs.
The following tools are required to perform the diagnostic procedures:
1. USB Memory
2. Screwdrivers (2.0mm, 2.5mm)
3. Multi-meter
4. External monitor with HDMI In Port
5. Headphone
6. SD card