Dyson Pure Hot+Cool HP00 User manual

HP00
REGISTER YOUR
DYSON 2-YEAR
GUARANTEE TODAY
USER MANUAL

2
Note your serial number for future reference.
This illustration is for example purposes only.
AU
www.dyson.com.au
1800 239 766
[e-mail]
Dyson Appliances (Aust.) Pty Ltd, 8 – 10 Mangrove Lane,
Taren Point NSW 2229, Australia
NZ
www.dyson.co.nz
0800 397 667
[email protected].nz
Dyson New Zealand Limited, Unit 6, 99 Carbine Road, Mt Wellington,
Auckland 1060 New Zealand
REGISTER YOUR DYSON 2-YEAR GUARANTEE TODAY
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON MACHINE
After registering your two-year Dyson guarantee, your Dyson
machine will be covered for parts and labour (excluding
replacement filters where there is no defect) for two years from
the date of purchase, subject to the terms of the guarantee.
If you have any questions about your Dyson machine, call
the Dyson Helpline with your serial number and details of
where and when you bought the machine. Most questions
can be solved over the phone by one of our trained Dyson
Helpline staff.
Your serial number can be found on your rating plate which is
on the base of your machine.
Visit our website to register your Dyson full parts and labour
guarantee online, and for online help, support videos, general
tips and useful information about Dyson.
AU: www.dyson.com.au/support
NZ: www.dyson.co.nz/support
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
AU: dyson.com.au/register
NZ: dyson.co.nz/register
REGISTER
BY PHONE
Call our dedicated Helpline.
AU: 1800 239 766
NZ: 0800 397 667

3
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN
THE USER MANUAL AND ON THE APPLIANCE.
When using an electrical appliance, basic precautions should always be followed, including
the following:
WARNING
THE APPLIANCE AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.
1. Implanted medical devices such as pacemakers and defibrillators may be affected by strong magnetic
fields. If you or someone in your household has an implanted medical device or defibrillator, avoid
placing the remote control in a pocket or near to the device.
2. Credit cards and electronic storage media may also be affected by magnets and should be kept away
from the remote control and the top of the appliance.
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. When used in heating mode the appliance is hot when in use and for a short period after use. To avoid
burns, do not let bare skin touch hot surfaces. When moving the appliance hold it by the base, not the
air loop amplifier.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at least
0.9m (3 feet) from the front of the appliance and keep them away from the sides and rear when the
appliance is plugged in.
3. Use only as described in the Dyson User manual. Do not carry out any maintenance other than that
shown in the manual, or advised by the Dyson Helpline. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
4. Ensure that the machine is fully assembled in line with the instructions before use. Do not dismantle the
machine or use without the loop amplifier fitted.
5. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Children of less than 3 years should be kept away unless continuously supervised. Children should be
supervised to ensure that they do not play with the appliance and remote control.
6. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that
it has been placed or installed in its intended normal operating position and they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean
the appliance or perform user maintenance. CAUTION – Some parts of this product can become
very hot and cause burns. Particular attention has to be given where children and vulnerable people
are present.
7. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction by a responsible person concerning use of the appliance to ensure that they can use it safely.
8. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms,
laundry areas or similar indoor locations. Never locate the appliance where it may fall into a bath or
other water container. Do not use or store where it may get wet or in the immediate surroundings of a
bath, a shower, or a swimming pool.
9. This appliance has hot parts inside. Do not use it in areas where petrol, paint, or flammable liquids are
used or stored or where their vapours are present. Do not use in conjunction with or directly next to an
air freshener or similar products.
10. Do not locate directly below a mains electricity supply socket.
11. Always plug directly into a wall socket. Never use with an extension cable as overloading may result in
the cable overheating and catching fire.
12. Do not handle any part of the plug or appliance with wet hands.
13. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified persons in order to avoid a hazard.

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Do not pull on
the cable.
In order to avoid
overheating and fire
hazard, do not cover
the appliance.
Do not store near
heat sources.
Do not carry by the air
loop amplifier. The air
loop amplifier is not
a handle.
Do not use near
naked flames.
Do not spray scented
products such as air
freshener or perfume
near the filter or
the appliance.
14. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
15. Do not stretch the cable or place the cable under strain. Keep cable away from heated surfaces.
16. Do not run cable under carpeting. Do not cover cable with throw rugs, runners or similar coverings.
Arrange cable away from traffic areas and where it will not be tripped over.
17. To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint,
hair, and anything that may reduce airflow. Do not put any object into the inlet grille or the exhaust
opening as this may cause an electric shock or fire, or damage the appliance.
18. Do not use on soft surfaces, such as a bed, where openings may become blocked.
19. In order to avoid overheating, do not cover the heater.
20. For the best performance, place on the floor, in the corner of the room, at least 1m from any wall and
facing into the centre of the room.
21. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
22. Do not use any cleaning agents or lubricants on this appliance. Unplug before cleaning or carrying out
any maintenance.
23. If there is a loose fit between the plug and the socket or the plug becomes very hot, the socket may need
to be replaced. Check with a qualified electrician to replace the socket.
24. Chemical Burn and Choking Hazard. Keep batteries away from children. This product contains a lithium
button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body,
it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure
the battery compartment. If the battery compartment does not close securely, stop using the product,
remove the batteries, and keep it away from children. If you think batteries might have been swallowed
or placed inside any part of the body, seek immediate medical attention.
25. If the appliance is not working as it should, if it has received a sharp blow, if it has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
26. Contact the Dyson Helpline when a service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
27. Do not put any object into openings or the inlet grille. Do not use with any openings blocked; keep free
of dust, lint, hair, and anything that may reduce airflow.
28. Always carry the appliance by the base, do not carry it by the loop amplifier.
29. To avoid a tripping hazard wind the cable when not in use.
30. Do not use near furnaces, fireplaces, stoves or other high temperature heat sources.
31. Do not use in conjunction with or directly next to an air freshener or similar products. Do not spray or
apply perfumes directly on or near the filter. Keep essential oils and chemicals away from the appliance.
32. The appliance should not be forcefully turned or oscillated, under any circumstances. This will cause
damage to the oscillation mechanism.
33. When removing or replacing the filter, take care to keep your fingers clear.
34. Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the
room on their own, unless constant supervision is provided.
35. To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of
1 metre from the air outlet.
IMPORTANT SAFETY FEATURES
For your safety this appliance is fitted with automatic cut-out switches that operate if it tips over
or overheats. If the switches operate, unplug the appliance and allow it to cool. Before restarting,
check and clear any blockages and ensure that the appliance is on a solid level surface.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

5

6
Each time the heating mode is selected, it conducts a
short calibration cycle. Airflow will be automatically
controlled during this cycle. Once the calibration cycle is
complete, it will revert to the selected airflow speed.
On first use, the machine will default to a temperature
3°C higher than the detected room temperature.
Thereafter, the machine will remember the last target
temperature set.
Select the desired room temperature. Pressing the
large red button increases the target temperature by
1°C; the smaller red button decreases it by 1°C. The
machine will not operate in heating mode unless the
target temperature is above the room temperature.
Press and hold the power button to run through the
target temperatures.
Press the red thermostat control button until the digital display
shows the target room temperature. The power button light will change
from blue to red to indicate that you have entered heating mode. The
red circle will disappear when the target room temperature is reached.
Once the target room temperature has been reached, the machine will
stop heating the air. If the room temperature falls below the target room
temperature, the machine will start to heat again.
Press the blue cool mode button to enter cool mode.
The power button light will change from red to blue to indicate that
you have entered cool mode. To adjust the airflow speed use the
airflow control button.
To operate, point the
remote control toward
the front of the base.
Power
Remote control Airflow speed control
Remote control docks magnetically.
Attach the remote control to the top of the
machine with the buttons facing down.
Standby
ON/OFF
Airflow
control
Sleep timer
Focused
mode
Oscillation
ON/OFF
Diffused mode
Thermostat
control
Cooling
mode

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To set the sleep timer, select the desired time. When time
reaches zero, the machine will go into standby mode. To
cancel, increase the time until two dashes appear.
When using the sleep timer, the LED display will turn off
after 10 seconds of inactivity.
Carefully hold the base and the main body. Tilt the amplifier
forward or backward for the required airflow angle.
Diffused and focused modes
Tilt functionSleep timer
Oscillation and airflow speed control
Diffused mode
Press the wide angle button
to change from a personal
directed airflow to a whole
room airflow.
Focused mode
Press the narrow angle button to
change from a whole room airflow
to a personal directed airflow.
Oscillation control
To start the machine oscillating,
press the oscillation control
button. To stop the machine
oscillating, press it again. The
machine will not oscillate when
the control buttons are pressed.
Airflow speed control
To change the airflow speed
press the airflow control button.
The digital display will show
the new speed; after 3 seconds
it will change back to the
target temperature.
Heating and cooling modes
work in this mode.
Heating and cooling modes
work in this mode.

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Ensure that the machine is unplugged. If the appliance has been
in use, leave for 1 to 2 hours in order to allow the machine to cool
down completely. Look for blockages in the air inlet holes and in
the small aperture inside the air loop amplifier. Use a soft brush
to remove debris.
This machine is hot when in use and for a short period after use. Do
not let bare skin touch hot surfaces. If children are present, consider
positioning the machine out of their reach.
Unplug from the mains electricity supply. If the machine has been in
use, leave for 1 to 2 hours before cleaning to allow the machine to cool
completely. Dust may accumulate on the surface of the machine.
Wipe dust from the loop, filter unit and other parts with a dry or damp
cloth when dust accumulates. Do not use detergents or polishes.
Unscrew the battery compartment on the remote control.
Loosen the base and pull to remove the battery.
Battery type CR 2032.
Clearing blockages
Caution: hot when in use
Cleaning
Battery replacement

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1
34 5
2
When your non-washable filter unit needs replacing, the machine will display the pattern shown. To replace the non-washable
filter unit, follow these steps. If the machine has been in use, leave for 1 to 2 hours before replacing the filter unit to allow the
machine to cool down completely. Your machine is programmed to remind you to replace the filter unit after 12 months based
on 12 hours usage a day. Please note your indicator will activate sooner with more use. The indicator is only a guide and you may
need to replace the filter unit more regularly.
Replacing the filter unit

10
6 sec
678
click click
910
click click
11
When you have reassembled your machine, press and
hold the Standby on/off button for 6 seconds on the
remote control to reset the filter indicator.
A clockwise-rotating loading pattern will be
shown on the LED display.
Once the loading pattern is complete, the
machine will return to its normal usage.
Replacing the filter unit

11
USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY
INSTRUCTIONS’ IN YOUR DYSON USER MANUAL
BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON MACHINE
• Do not carry out any maintenance or repair work other than that shown in your
Dyson User manual, or advised by the Dyson Helpline.
• Always disconnect the plug from the mains before inspecting for problems. If the
machine will not operate, first check that the mains socket has an electricity supply
and that the plug is properly inserted into the socket.
OPERATION
• Ensure that the machine is fully assembled in line with the instructions before use.
Do not dismantle the machine or use without the loop amplifier fitted.
• The machine will not operate in heating mode unless the target temperature is
above the room temperature.
• Each time the heating mode is selected, it conducts a short calibration cycle. Airflow
will be automatically controlled during this cycle. Once the calibration cycle is
complete, it will revert to the selected airflow speed.
• The machine will not oscillate when the control buttons are pressed.
• Do not lubricate any part of this machine.
CONTROL WITHOUT THE REMOTE
• Press the Standby on/off button on the machine to turn it on and off.
• Press and hold the Standby button on/off on the machine to adjust the target
temperature. The target temperature will increase to a maximum before
decreasing. If the target temperature is set at 0°C it will switch from heating to
fan mode.
• The airflow, diffused and focused heating modes, oscillation function and sleep
timer controls cannot be operated without the remote control.
LED DISPLAY
• The LED display will dim after ten seconds of use (the Standby on/off button does
not dim).
• Press any button, other than the Standby on/off button, to reactivate.
• Do not press the Standby on/off button as this will turn the machine off.
SLEEP TIMER
• To set the sleep timer, select the desired time. When time reaches zero, the machine
will go into Standby mode. To cancel, increase the time until two dashes appear.
• The LED display will turn off after ten seconds of inactivity - this is a power saving
feature and avoids light interference at night time.
• Press any button, other than the Standby on/off button, to reactivate.
• When the sleep timer is on, do not press the Standby on/off button as this will
deactivate the sleep timer and turn the machine off.
TILT FUNCTION
• Carefully hold the base and the main body. Tilt the amplifier forward or backward
for the required airflow angle.
AUTOMATIC CUT-OUT
• For your safety, your machine is fitted with automatic cut-out switches that operate
if the machine tips over or overheats. If the switches operate, unplug your machine
and allow it to cool. Before restarting your machine, check and clear any blockages
and ensure that your machine is on a solid level surface.
• In heating mode, the appliance will automatically switch off after nine hours of
continuous use and will return to Standby mode. To restart the machine, press the
Standby on/off button on either the remote control or the base.
TROUBLESHOOTING
• Fault codes F4, F5, F6: If one of these appears on the display, unplug the machine,
wait for 30 to 60 seconds and/or plug the machine into a different socket. If you
continue to receive the fault code, please contact the Dyson Helpline.
• Fault codes F2, F3, F7: If one of these appears on the display, please contact the
Dyson Helpline.
REPLACEABLE PARTS
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and pull
to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Always replace the screw in the remote control and refer to the battery hazard in the
warning section.
• Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
• Limited functionality is available without the remote control (see ‘Control without
the remote’).
NON-WASHABLE FILTER UNIT
• Your filter unit is non-washable and non-recyclable.
• To replace your filter unit follow the steps as shown.
• Failure to replace the filter when prompted may result in changes to product
performance and appearance.
• A new filter unit can be purchased at www.dyson.com.au
DISPOSAL INFORMATION
Dyson products are made from high-grade recyclable materials. Please dispose of
this product responsibly and recycle where possible.
When your Dyson machine reaches the end of its life, we can assist with its safe
disposal. You can send your old Dyson machine back to us (at our cost) and we will
organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of third party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson machine.
2. Take the package to your local post office and send it to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Dispose of the exhausted filter unit(s) in accordance with local ordinances
or regulations.
• The battery should be removed from the machine before disposal.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON MACHINE
After registering your two-year Dyson guarantee, your Dyson machine will be
covered for parts and labour for two years from the date of purchase, subject to
the terms of the guarantee. If you have any questions about your Dyson machine,
call the Dyson Helpline with your serial number and details of where and when you
bought the machine. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Your serial number can be found on your rating plate which is on the base of
your machine.
• If your Dyson machine needs a service, call the Dyson Helpline so we can discuss
the available options.
DYSON 2-YEAR GUARANTEE
Terms and conditions of the Dyson 2-year guarantee
AUSTRALIAN CONSUMER LAW
In addition to your rights under the Dyson guarantee, we also provide the following
statement as required by the Australian Consumer Law: In Australia, your Dyson
machine comes with statutory guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have your Dyson machine repaired or replaced if it fails to
be of acceptable quality and the failure does not amount to a major failure.
NEW ZEALAND CONSUMER LAW
Under the New Zealand Consumer Guarantees Act 1993, if the product is not of
acceptable quality but that defect is not substantial, Dyson may choose whether to
repair or replace the product. If a repair will be difficult, Dyson may instead provide
you with a refund. If a product’s defect is substantial or cannot be fixed, you can
ask for either a refund, replacement product, or compensation for any reduction
in that product’s value. You are also entitled to compensation for any other
reasonably foreseeable loss caused by that substantial defect.
WHAT IS COVERED
• The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is
found to be defective due to faulty materials, workmanship or function within two
years of purchase (if any part is no longer available or out of manufacture, Dyson
will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the machine is used in the country in
which it was sold.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Damage caused by not carrying out the recommended machine maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson machine which is not in accordance
with your Dyson User manual.
• Use of the Dyson machine for anything other than normal domestic purposes in the
country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

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• Blockages – refer to the illustrations and the section ’Clearing blockages‘ in your
Dyson User manual for details on how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
• Whether or not the Dyson guarantee applies, you may have rights and remedies
available to you under Australian or New Zealand Consumer Law.
OTHER TERMS RELATING TO THE
DYSON GUARANTEE
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust.) Pty Limited, Dyson New
Zealand Limited (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aust.) Pty Limited or Dyson New Zealand Limited (NZ).
• You must provide proof of purchase for your Dyson machine in order to make a
claim under the Dyson guarantee.
• Under the Dyson guarantee, the repair, replacement and any associated delivery
charges (both to and from Dyson) will be at no cost to you.
• Whether or not the Dyson guarantee applies, you may have rights and remedies
available to you under Australian or New Zealand Consumer Law.
IMPORTANT DATA PROTECTION INFORMATION
When registering your Dyson machine:
• You will need to provide us with basic contact information to register your machine
and enable us to support your Dyson guarantee.
• When you register, you will have the opportunity to choose whether you would like
to receive communications from us. If you opt-in to communications from Dyson,
we will send you details of special offers and news of our latest innovations.
• We never sell your information to third parties and only use information that you
share with us as defined by our privacy policies which are available on our website
privacy.dyson.com.

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JN.113028 PN.305748-11-03 20.01.21 www.dyson.com
DYSON CUSTOMER CARE
If you have a query about your Dyson machine, contact us via the
website. Alternatively, call the Dyson Helpline quoting your serial
number and details of where and when you bought the machine.
AU
www.dyson.com.au
1800 239 766
[e-mail]
Dyson Appliances (Aust.) Pty Ltd, 8 – 10 Mangrove Lane,
Taren Point NSW 2229, Australia
NZ
www.dyson.co.nz
0800 397 667
[email protected].nz
Dyson New Zealand Limited, Unit 6, 99 Carbine Road, Mt Wellington,
Auckland 1060 New Zealand

Why register?
Expert advice
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‘How to’ Videos
To help you get the most from your
machine. Quick and easy.
Free Dyson parts and labour
The Dyson Guarantee covers
replacement parts or repairs if
something goes wrong.
Hassle-free replacement
The Dyson Guarantee includes
replacement of your machine
when it can’t be repaired. Fast.
Exclusive owner benefits
Priority access to previews of new Dyson
technology, events and offers.
Helpful tips
Tailored reminders that will keep your
machine working at its best, for longer.
Register your Dyson
machine online
Australia
dyson.com.au/register
New Zealand
dyson.co.nz/register
AU: 1800 239 766
NZ: 0800 397 667