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If your Dyson machine needs to be repaired,
call the Dyson Helpline so we can discuss the
available options. If your Dyson machine is
under guarantee, and the repair is covered, it will
be repaired at no cost.
PLEASE REGISTER AS A DYSON
MACHINE OWNER
To help us ensure you receive a prompt and
efficient service, please register as a Dyson
machine owner. There are three ways to do this:
• Online at www.dyson.co.uk/register (UK) or
www.dyson.ie/register (ROI).
• Telephone the Dyson Helpline on
08002980298 (UK) or 014757109 (ROI).
• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson
machine in the event of an insurance loss, and
enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR
LIMITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson
machine (at Dyson’s discretion) if it is found to be
defective due to faulty materials, workmanship
or function within 2 years of purchase or
delivery (if any part is no longer available or
out of manufacture, Dyson will replace it with a
functional replacement part).
• Where this machine is sold outside of the EU,
this guarantee will only be valid if the machine is
used in the country in which it was sold.
• Where this machine is sold within the EU, this
guarantee will only be valid (i) if the machine is
used in the country in which it was sold or (ii) if
the machine is used in Austria, Belgium, France,
Germany, Ireland, Italy, Netherlands, Spain or
the United Kingdom and the same model as this
machine is sold at the same voltage rating in the
relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or
replacement of a product where a defect is the
result of:
• Damage caused by not carrying out the
recommended machine maintenance.
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