Dyson Supersonic HD03 User manual

Intelligent heat control for shiny hair.
Powerful digital motor.
HD03, HD04, HD07, HD08, HD11, HD12 Helpline manual
Confidential
JU/HM-PC-HD-HD03/HD04/HD07/HD08/HD11/HD12-0621-V2

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Revised version number Detailed content of change Change
Author
Publication
Date
JU/HM-PC-HD-HD03/HD04/HD07/
HD08/HD11/HD12-0621-V2
Update to include HD07/08 /11/12 variants JU 06/21
Dyson Helpline Manual - Version Control
Original launch document version number: N/A
Publication Date: N/A
Important note: This document contains sensitive information, it can be shared internally to the relevant departments and
externally when an NDA is in place.
Version History Table:

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Contents Page
Features and benefits 4
Assembling 8
Operating 9
Diagnostics LEDs 9
Styling guide 10
Routine filter maintenance 20
Customer fit parts 22
Parts recognition (exploded diagram) 23
Helpline diagnostics 25
Safety warnings 34
The Dyson 2 year guarantee 35

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Intelligent heat control for shine.
Powerful digital motor.
Faster1drying
Controlled, high-velocity air thanks to a powerful digital motor and Air Multiplier™technology.
1Tested vs. 10 best-selling hair dryers as at March 2015
Helps prevent extreme heat damage to protect natural shine.
Intelligent heat control measures the air temperature 40 times per second*.
Engineered for balance
The only manufactured hair dryer with the motor in the handle, not the head.
Smoothing nozzle
By drying hair gently, the Dyson Smoothing nozzle can dry and style at the same time.
Features and benefits
Air intake
Air is drawn in through the shroud.
Air Multiplier™technology
The volume of the air drawn in is
amplified by three times, producing a
high-pressure, high-velocity jet of air.
Focused air
The air is angled at 20°to create a focal
point for precise styling.
The Dyson digital motor V9
Up to eight times faster than other hair
dryer motors, yet up to half the weight1.
It sits in the handle, propelling 13 litres
of air up to the amplifier every second.
Inducement and entrainment
Surrounding air is drawn into airflow.
Wide, stable air
Controlled, high-velocity funnel of air
for faster drying.1
“Faster drying isn’t just about high-
speed air. You also need the right
balance of pressure and turbulence.
You need to control the air, and make
it stable.”
*20 times per second for JP market.

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5
Features and benefits
Intelligent heat control for shine
A glass bead thermistor measures the exit temperature 20 times every second. This data is transmitted to a microprocessor, which then
sends calculated instructions to the heating element. So temperature is kept under control to help prevent extreme heat damage and
protect your natural shine.
Powerful digital motor
The Dyson digital motor V9’s 13 impeller blades spin at up to
110,000rpm, generating 3.5kPa of pressure. It’s up to 8 times faster and
half the weight of other hair dryer motors.1
Microprocessor
Receives data from the thermal sensor
and transmits calculated instructions to
the heating element.
Glass bead thermistor
Measures exit temperature 20 times per
second and then transmits data to the
machine’s microprocessor.
Acoustically tuned
The powerful motor is tuned to produce
one inaudible frequency.
And it’s enveloped by a vibration
reduction system.
Negative ions
Helps reduce static in
the hair.
No grille. No caught hair.
With a hole instead of a grille, there’s
nothing to catch your hair.
Removeable filter cage
Easy to remove for cleaning.

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supersonic Features and benefits
4 precise heat settings:
• Fast drying and styling
• Regular drying
• Gentle drying (scalp mode)
• Constant cold
3 precise speed settings:
• Fast drying
• Regular drying
• Styling
Cool shot button
Set hair after styling.
Simple storage
Storage hanger and non-slip mat
for quick, convenient storage.
Engineered for balance
The only manufactured hair dryer with
the motor in the handle, not the head.
LED indicators
Clearly show selected settings.
Insulating chamber
Reduces surface temperature on both
the inside and outside of the barrel.
Vibration reduction mount
A rubber isolation mount prevents the
motor from vibrating against the inside
of the handle, reducing the transfer of
noise between the motor and the case.
cable length
3.3m
Removable filter cage
Easy to remove for cleaning.
(Professional models; HD04/11/12,
have a 2-part washable filter.)
Pulse-width modulation
Enables precise control of heating
element.
Stainless steel magnetic interface
The only hair dryer with magnetic
attachments, for easy fitting
and rotation.
Annular element construction
Annular double-stack heating
element allows a compact barrel
without compromising
heat generation.

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Flyaway attachment
The flyaway attachment was designed to emulate a technique used to push flyaways under a finished style for a more
polished look. It's suitable for straighter hair styles.
Using air to create a smooth finish that pushes flyaways out of sight, just like professionals do with the styling concentrator
and a round brush. The coanda effect attracts and lifts longer hairs to the front while pushing flyaways out of sight.
Features and benefits
Gentle Air Attachment
Allows users to style much closer to the
scalp - and the diffused airflow can
help create volume and texture closer
to the roots.
Wide Tooth Comb
Engineered for curly and coily hair.
Lengthen hair completely, or tease out
curls just a little bit.
Styling attachments with magic magnetic holding
The only hair dryer with magnetic attachments for easy fitting and rotation.
Cool to touch
With Heat Shield technology, the surfaces of the attachments stay cool. Even during close-up styling.
Dyson professional concentrator
Airflow precisely where you need it.
The Dyson professional concentrator
produces a fast, precise airflow that spans
the length of your brush.
Dyson diffuser
Natural drying, accelerated.
The Dyson diffuser is engineered to disperse
air evenly around each of your ringlets.
It simulates natural drying, helping to
reduce frizz and improve definition.
Dyson smoothing nozzle
Dry and style at the same time.
The Dyson smoothing nozzle dries hair
gently using smooth, wide air.
Styling concentrator
Fast, precise airflow for controlled styl-
ing, one section at a time.

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Smoothing nozzle
(Supplied with HD03/HD04/
HD08/12)
Non-slip mat
If you need to put your appliance down,
the non-slip mat will keep it in place.
(Supplied with HD03/HD04)
Magnetic accessories can be quickly and easily attached to the front of the appliance. They can be rotated 360°so you can
position them precisely where you need them.
Heat Shield technology keeps the surface of the attachments cool for easy adjustment and close-up styling.
HD03/HD04 variants are supplied with three attachments, HD07/HD08/HD11/HD12 are supplied with five. These vary
depending on region/SKU. All of the attachments can be used with any machine.
Assembling
Diffuser
(Supplied with HD03/HD04/
HD07/08/11/12)
Storage hanger
If you store your appliance on a hook,
attach the storage hanger to the ribbed
section at the base of the handle.
(Supplied with HD03/HD04)
Professional concentrator
(Supplied with HD04/11/12)
Filter cleaning brush
For cleaning the outer filter cage.
(N.B. For use on HD03/HD07/HD08
only. Do not use the Dyson filter
cleaning brush on the HD04/HD11/
HD12 filter cage.)
Gentle air attachment
(Supplied with HD07/08/11/12)
Wide tooth comb
(Supplied with HD07/11)
Flyaway attachment
(Supplied with HD07/08/11/12)
Styling concentrator
(Supplied with HD03/07/08)
Retail variant (standard filter) Professional variant (2-part filter)
HD03 All Markets HD04 All Markets
HD07 Western Markets HD11 Western Markets
HD08 Eastern Markets HD12 Eastern Markets

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Temperature control
4 precise heat settings, including a cold
setting to fix a style:
High
Medium
Low/scalp mode
No red LED - Constant cold or cold
shot button pressed.
Cold shot
Press and hold to deactivate heat and
set style.
Operating
Airflow control
3 precise settings:
Fast
Medium
Gentle
Power on/off
Slide the switch to the
on or off position.
The LEDs will flash continually to communicate one of the following warnings:
Diagnostic LEDs
LEDs
When solid, the LED lights indicate which
settings you’re using.
The air exit and metal ring may be hot during use. Allow to cool before handling.
Three red LEDs flashing:
Clean filter if not resolved contact call centre. See the Helpline section
for details.
Three white LEDs flashing:
Clean filter. See the Helpline section for details.

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You can try different attachments, temperatures and airflow to create styles to suit you and personalise styling for your hair
type. For more information and tips see the Dyson Hair channel on YouTube:
How to transform hair from curly
to smooth and sleek, s e e p.11.
How to transform curly hair into
beautiful beach waves, see p.12.
How to achieve beautiful curly hair
every day, see p.13.
How to achieve beautiful straight
hair every day, see p.14.
How to transform straight, flat hair
to bouncy volume, see p.15.
How to transform straight hair into
beach waves, see p.16.
https://www.youtube.com/playlist?list=PLkvJFz1AotSthk6qDnkgUDvuxFVOcnEyD

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2. Set to full power and high heat.
4. Divide hair into sections.
3. Dry your hair downwards until it’s
damp to the touch.
6. Set to medium power and medium
heat.
1. Attach the Smoothing nozzle.
5. Switch to the Styling concentrator.
Before styling
From curly hair to smooth and sleek
How to create smooth and sleek hair using the Smoothing nozzle and Styling concentrator.
Styling guide
After styling
7. Create tension using your brush. 9. Use cold shot to set each section.
8. Smooth ends under.

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2. Set to full power and high heat.
4. Divide hair into sections.
3. Dry your hair downwards until it’s
damp to the touch.
6. Set to medium power and medium
heat.
1. Attach the Smoothing nozzle.
5. Switch to the Styling concentrator.
Before styling
From curly hair into beautiful beach waves
How to create beautiful beach waves using the Smoothing nozzle and Styling concentrator.
Styling guide
After styling
7. Wrap hair around the brush, leaving
the ends out.
9. Carefully release once cool.
8. Use cold shot to set each section.

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2. Set to full power and high heat.
4. Hold in place until dry.
3. Scrunch up towards the scalp.
6. Gently tease the curls for a natural-
looking bounce.
1. Attach the Diffuser.
5. Use cold shot to set each section.
Before styling
Beautiful curly hair every day
How to create beautiful curly hair using the Diffuser.
Styling guide
After styling

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2. Set to full power and high heat.
4. Divide hair into sections.
3. Dry your hair downwards until it’s
damp to the touch.
6. Set to medium power and medium
heat.
1. Attach the Smoothing nozzle.
5. Switch to the Styling concentrator.
Before styling
Beautiful straight hair every day
How to create beautiful straight hair using the Smoothing nozzle and Styling concentrator.
Styling guide
After styling
7. Create tension using your brush. 9. Shake out to create a natural look.
8. Use cold shot to set each section.

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2. Set to full power and high heat.
4. Brush hair against its natural
direction to volumise.
3. Dry your hair downwards until it’s
damp to the touch.
6. Use round brush to lift and shape.
1. Attach the Smoothing nozzle.
5. Divide hair into sections.
Before styling
Straight hair to bouncy volume
How to create volume using the Smoothing nozzle.
Styling guide
After styling
7. Use cold shot to set each section. 8. Shake out to create a natural look.

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4. Switch to the Diffuser attachment. 6. Fold hair into the Diffuser.5. Set to low power and low heat.
Before styling
From straight hair to beach waves
How to create beautiful beach waves using the Smoothing nozzle and the Diffuser.
Styling guide
After styling
7. Hold until dry. 9. Shake out to create a natural look.
8. Use cold shot to set each section.
2. Set to full power and high heat. 3. Dry your hair downwards until it’s
damp to the touch.
1. Attach the Smoothing nozzle.

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4. Divide hair into sections. 6. Run Wide tooth comb through each
section.
5. Set to full power and high heat.
Before styling
Using the Wide tooth comb
The Wide-tooth comb attachment has been developed for curly and textured hair, it hos
robust teeth to help lengthen hair as it dries, or create volume and shape.
Styling guide
After styling
7. Continue until desired look is
achieved.
9. Lock style with the cold shot.
8. Select cold shot.
2. Use a smoothing cream. 3. Spread evenly through hair.1. Attach the Wide tooth comb.

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Using the Wide tooth comb
The Wide-tooth comb attachment can also be used to relax curls.
Styling guide
2. Lengthen in short sections. 3. Finish the style as required.1. Attach the Wide tooth comb.

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4. Or close from the side. 6. Set shape with fingers.5. Shape the ends.
Using the Gentle air attachment
The Gentle air attachment allows users to style much closer to the scalp - and the diffused
airflow can help create volume and texture closer to the roots.
Styling guide
7. Select cold shot. 8. Use cold shot to lock in style.
2. Use a volumising spray. 3. Get close to the roots- dry your hair
downwards.
1. Attach the Gentle air attachment.

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The following instructions should be carried out once every week or preferably, everyday if used in a salon. Always
turn off and unplug the appliance prior to cleaning the filter.
If the machine has reduced airflow or three flashing white or three flashing red lights, then go to p.26 & 27 for further filter
cleaning instructions.
A spare filter is provided with the machine. Up to three spare filters can be sent to a customer (refer to local policy),
particularly if the machine is in a high useage environment (e.g. a busy salon).
If the customer is unwilling to clean the filter offer spare filters or a refund.
Routine filter maintenance HD03/07/08
Pull the outer filter cage apart and
remove it from the machine.
Leave the filter cage to soak in warm
(not boiling), soapy water for 30 mins.
Rinse thoroughly to remove any soap
or debris.
4 5
1
6
2 3
Gently tap the outer filter cage to
remove any excess water. Leave until
thoroughly dry.
Slide the Dyson brush onto the filter
cage and clean thoroughly using a
rotating action.
Pull the outer filter cage down towards
the cable to remove it from the handle.
Push the outer filter cage back onto
the handle. Twist it to align correctly
and push up until the magnet locks in
place.
7 8
Open the outer filter cage and position
back onto the cable, then close it- the
magnet should snap it back together.
https://youtu.be/tNcjVU_aVc4