Dyson ball CY27 Technical Document

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OPERATING MANUAL
ASSEMBLY
REGISTER YOUR
FREE 5 YEAR
GUARANTEE TODAY
WASH FILTER
Wash filter with cold water
at least every month.
5
CY27

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5
5
www.sa.dyson.com
5
www.sa.dyson.com
9200117 66
Jumbo 800 )5 8626 (
SA
www.sa.dyson.com
9200117 66
dyson@abdulwahed.com
.2141 3 611
www.dyson.ae
Jumbo 800 )5 8626 (
Customer.Svc@jumbo.ae
uae@dyson.com
3246

3
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE
After registering your 5year guarantee, your Dyson
appliance will be covered for parts and labour for 5years
from the date of purchase, subject to the terms of the
guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number
and details of where/when you bought the appliance. Most
questions can be solved over the phone by one of our trained
Dyson Helpline staff.
Visit www.sa.dyson.com for online help, support videos,
general tips and useful information about Dyson.
Note your serial number for future reference.
This illustration is for example purposes only.
DYSON CUSTOMER CARE
If you have a question about your Dyson appliance, call the
Dyson Customer Care Helpline with your serial number and
details of where and when you bought the appliance, or
contact us via the Dyson website.
DYSON CONTACT DETAILS
SA
Website: www.sa.dyson.com
Dyson Helpline:
920 01176 6
Email:
dyson@abdulwahed.com
Address:
Ahmed Abdulwahed Trading Co., Al Amal Plaza, Hail
Street, Al Baghdadiya, PO Box 3611, Jeddah 2141.
UAE
Website: www.dyson.ae
Dyson Helpline:
800 Jumbo )58626(
Email:
Customer.svc@jumbo.aeuae@dyson.com
Address:
Jumbo Electronics Co. Ltd )LLC(
ESAG Building, Karama
Mail --3,246, Dubai
United Arab Emirates
REGISTER YOUR FREE 5 YEAR GUARANTEE TODAY
REGISTER BY PHONE
Call our dedicated Helpline.
92 0 011766
800 Jumbo )58626(
REGISTER ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.sa.dyson.com
Your serial number can be found on your rating plate which is on the main body of
the appliance behind the clear bin.

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Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flames.
Do not run over
the cable.
Do not pick up water
or liquids.
Do not pick up
burning objects.
Do not use above you
on the stairs.
Do not put hands near
the brush bar when
the appliance is in use.
24. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.
25. FIRE WARNING – Do not apply any fragrance or scented product to the filter)s( of this appliance. The
chemicals in such products are known to be flammable and can cause the appliance to catch fire.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN
THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including
the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they
have been given supervision or instruction by a responsible person concerning use of the appliance in
a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made
by children without supervision.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children
should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than
that shown in this manual, or advised by the Dyson Customer Care Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged,
left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces.
Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable
away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an
extension cable is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or
their vapours may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts,
such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in
your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair,
and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard wind the cable when not in use.
18. Do not use without the clear bin and cyclone in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by cable or use cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
23. Always extend the cable to the red line but do not stretch or tug the cable.

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Auto
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Suction release Carrying & storage
Looking for blockages
Tool attachments

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x2
x2
Auto
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Looking for blockages
Self-adjusting cleaner
head with suction
control
Emptying the clear bin
Power & cable

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Important!
Wash filter with cold water at least
every month.
Cleaning

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www.sa.dyson.com/support
SA

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DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials.
Recycle wherepossible.
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson.
www.sa.dyson.com/support
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
GUARANTEE TERMS & CONDITIONS
Please contact Ahmed Abdul Wahed Trading Co. (SA) or Jumbo Electronics Co.
Ltd (LLC)(UAE) for the terms and conditions of your guarantee.
Please keep your invoice to validate your guarantee.

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USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
CARRYING THE APPLIANCE
• Carry the appliance by the main handle on the body.
• Do not press the cyclone release button or shake the appliance when carrying or
the cyclone could disengage, fall off and cause injury.
OPERATION
• Always extend the cable fully to the red tape before use.
• Plug the appliance into the mains electricity supply.
• To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.
• After use: Unplug, push the cable retract button firmly until cable has fully retracted.
• Switch 'OFF' the appliance and unplug before:
– changing tools
– removing the hose.
SELF-ADJUSTING CLEANER HEAD WITH
SUCTION CONTROL
• Your appliance has a self-adjusting cleaner head with suction control. This cleaner
head is used for testing with the European Regulations: No. 665/2013 and No.
666/2013 and testing shall be performed in Max mode )+(.
EASY MODE
Reduced push force for effortless cleaning.
• For daily vacuuming of carpets, rugs and hard flooring.
• Your appliance is pre-set to this level of suction when you take it out of the box.
MAX MODE
Maximum suction for powerful dust and dirt removal.
• For vacuuming heavily soiled carpets, rugs and hard flooring.
• To switch to this setting, move the suction control slider on top of the cleaner head
as shown.
• CAUTION: The suction of this mode can damage delicate flooring.
Before vacuuming, check the flooring manufacturer’s cleaning recommendations.
• If the suction power of Max mode prevents easy manoeuverability, switch to
Easy mode.
VACUUMING
• Do not use without the clear bin and filter in place.
• Fine dirt such as flour should only be vacuumed in very small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the clear
bin or wand. These are harmless and are not associated with the mains electricity
supply. To minimise any effect from this, do not put your hand or insert any object
into the clear bin unless you have first emptied it and rinsed it out with cold water
)see ‘Cleaning the clear bin’(.
• Do not work with the appliance above you on the stairs.
• Do not put the appliance on chairs, tables, etc.
• Before vacuuming highly polished floors, such as wood or lino, first check that the
underside of the floor tool and its brushes are free from foreign objects that could
cause marking.
• Do not push hard with the floor tool when vacuuming, as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven lustre.
If this happens, wipe with a damp cloth, polish the area with wax, and wait for it
to dry.
• To reduce suction )for example, when vacuuming rugs(, pull the suction release
trigger on the handle to reduce the airflow.
BLOCKAGES – THERMAL CUT-OUT
• This appliance is fitted with an automatically resetting thermal cut-out.
• If any part becomes blocked the appliance may overheat and automatically cut-out.
• If this happens, follow the instructions below in ‘Looking for blockages’.
• NOTE: Large items may block the tools or wand inlet. If this happens, do not
operate the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could
result in personal injury.
LOOKING FOR BLOCKAGES
• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result
in personal injury.
• Leave to cool down for 1-2 hours before looking for blockages.
• Beware of sharp objects when checking for blockages.
• To access the flexible inspection hose beneath the clear bin, first remove the clear
bin )see 'Emptying the clear bin'(.
• Unscrew the two Phillips screws on the clear bin locator bracket. )Do not remove any
other screws.( Remove the bracket.
• Firmly twist the flexible inspection hose away from the inlet next to the ball )do not
remove the end next to the connection for the main hose(.
• Inspect for blockages.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Please refer to 'Looking for blockages' illustrations or 'ONLINE SUPPORT' section
for additional guidance.
• Clearing blockages is not covered by your guarantee.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Switch ‘OFF’ and unplug before emptying the clear bin.
• To remove the cyclone and clear bin unit, push the release button to the side of the
carrying handle, as shown. The carrying handle will be released.
• To release the dirt, press the red bin release button.
• To minimise dust/allergen contact when emptying, encase the clear bin tightly in a
plastic bag and empty.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• Close the clear bin base so it clicks into place and is secure.
• Place the clear bin and cyclone unit into position on the front of the main body of
the appliance. The recess in the base of the clear bin must fit onto the lug on the
support bracket.
• Push the carrying handle down so it clicks into place on the top of the clear bin and
cyclone unit. Ensure it is secure.
CLEANING THE CLEAR BIN
• Remove the cyclone and clear bin )see ‘Emptying the clear bin’(.
• To separate the cyclone from the clear bin press the red bin release button to open
the bin base. This exposes a small silver button behind the red opening mechanism.
• Press the small silver button on the cyclone. Separate the cyclone from the clear bin.
• Clean the clear bin with cold water only.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Clean the cyclone shroud with a cloth or dry brush to remove any lint and dust.
• Ensure the clear bin is completely dry before replacing.
• To replace, first close the clear bin base so it clicks into place and is secure.
• Fit the clear bin onto the cyclone. To secure it, first fit the slot on the front rim of the
clear bin onto the lug on the front of the cyclone; then push the rear of the clear bin
into place so the silver button engages and clicks into place.
• Fit the cyclone and clear bin unit onto the appliance )see ‘Emptying the clear bin’(.
WASHING YOUR FILTER
• Your appliance has one washable filter, located as shown.
• Check and wash the filter regularly according to instructions to
maintain performance.
• Switch ‘OFF’ and unplug before checking or removing the filter.
• The filter may require more frequent washing if vacuuming fine dust.
• Wash the filter with cold water only. Hold under a tap and run water through the
open end until the water runs clear. Turn upside down and tap out.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
• IMPORTANT: After washing please leave at least 24 hours to dry completely
before refitting.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate
your guarantee.
• Store the appliance indoors. Do not use or store it below 3°C )37.4°F(. Ensure the
appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
• If used in a garage, always wipe the base of the floor tool and base of the appliance
with a dry cloth after vacuuming to clean off any sand, dirt or pebbles that could
damage delicate floors.
1
2
3

www.sa.dyson.com
JN.92460 PN.234038-04-02 02.11.17
SA
www.sa.dyson.com
9200117 66
dyson@abdulwahed.com
.2141 3 611
Dyson Customer Care
If you have a question about your Dyson
appliance, call the Dyson Customer Care
Helpline with your serial number and details
of where and when you bought the appliance,
or contact us via the Dyson website.
DYSON CONTACT DETAILS
SA
Website: www.sa.dyson.com
Dyson Helpline:
920 01176 6
Email:
dyson@abdulwahed.com
Address:
Ahmed Abdulwahed Trading Co., Al Amal Plaza,
Hail Street, Al Baghdadiya, PO Box 3611,
Jeddah 2141.
UAE
Website: www.dyson.ae
Dyson Helpline:
800 Jumbo )58626(
Email:
Customer.svc@jumbo.ae
uae@dyson.com
Address:
Jumbo Electronics Co. Ltd )LLC(
ESAG Building, Karama
Mail --3,246, Dubai
United Arab Emirates
www.dyson.ae
Jumbo 800 )5 8626 (
Customer.Svc@jumbo.ae uae@dyson.com
3246
IMPORTANT!
Wash filter with cold water at least every month.
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