Dyson Cyclone V10 User manual
3.5 hrs
clik clik
SV12
Operating manual
ASSEMBLY
REGISTER YOUR
FREE 2 YEAR
GUARANTEE TODAY
Wash the
filter unit
Wash the filter unit
with cold water at least
every month.
Ensure that the filter
unit is completely dry
before refitting.
2
www.sa.dyson.com
Dyson
www.sa.dyson.com
Dyson
920024440000
25200
www.dyson.ae
Jumbo 800 )58626
Customer.Svc@jumbo.ae
uae@dyson.com
3246
.
www.sa.dyson.com
9 20 01176 6
(58626)800 Jumbo
.
3
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.sa.dyson.com
REGISTER
BY PHONE
Call our dedicated Helpline.
920011766
800 Jumbo (58626)
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE
After registering your free 2 year guarantee, your Dyson
appliance will be covered for parts and labour (excluding
filters) for 2 years from the date of purchase, subject to
the terms of the guarantee. If you have any questions
about your Dyson appliance, call the Dyson Helpline with
your serial number and details of where and when you
bought the appliance.
Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.
Visit www.sa.dyson.com for online help, support videos,
general tips and useful information about Dyson.
REGISTER YOUR FREE 2 YEAR GUARANTEE TODAY.
Note your serial number for future reference.
This illustration is for example purposes only.
DYSON CUSTOMER CARE
If you have a question about your Dyson machine, call the Dyson Helpline with your serial
number and details of where and when you bought the machine, or contact us via the
Dyson website.
DYSON CONTACT DETAILS
SA
Website: www.sa.dyson.com
Dyson Helpline:
90024440000
Address:
Ayan Distribution, Al Reem Center,
Al Rawdah St., Al Rawdah District,
Jeddah 25200.
UAE
Website: www.dyson.ae
Dyson Helpline:
800 Jumbo (58626)
Email:
Customer[email protected]
Address:
Jumbo Electronics Co. Ltd (LLC)
ESAG Building, Karama
Mail --3,246, Dubai
United Arab Emirates
Your serial number can be found on your rating plate which is on the base of the appliance.
4
AR
1.8
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5.
6.
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9.
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5
15.
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17.clear bin
18.
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20.
10 3
21.
22.
23.
24.
6
Do not use near
naked flames.
Do not store near
heat sources.
Do not pick up water
or liquids.
Do not pick up
burning objects.
Do not put hands near
the brush bar when the
appliance is in use.
Do not place on or
near the cooker
21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types
of batteries may burst, causing injury to persons and damage.
22. FIRE WARNING – Do not place this product on or near a cooker or any other hot surface and
do not incinerate this appliance even if it is severely damaged. The battery might catch fire
or explode.
23. Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.
24. FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance.
The chemicals in such products are known to be flammable and can cause the appliance to
catch fire.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
7
EN
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS
IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including
the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only
if they have been given supervision or instruction by a responsible person concerning use of the
appliance in a safe way and understand the hazards involved. Cleaning and user maintenance
shall not be made by children without supervision.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Children should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other
than that shown in this manual, or advised by the Dyson Customer Care Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance
as incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated
surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners.
Arrange the cable away from traffic areas and where it will not be stepped on or tripped over.
Do not run over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an
extension cable is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they
or their vapours may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving
parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put
them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. Do not use without the clear bin and filters in place.
18. Unplug when not in use for extended periods and before maintenance or servicing.
19. Use extra care when cleaning on stairs.
20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of
a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
8
3.5 hrs
clik
clik
clik clik
clik
Emptying the clear bin
See 'USING YOUR
DYSON APPLIANCE'.
8
Filter and
blockage
indicator LEDS
Lights during use
Lights diagnostics
LED
See 'USING YOUR
DYSON APPLIANCE'.
See 'USING YOUR DYSON
APPLIANCE'.
9
3.5 hrs
clik
clik
clik clik
clik
Power mode
Recharging Recharging on
the dock
Boost suction
Suction mode 2
Suction mode 1
2
1
9
Lights during charging
Lights during use
See 'USING YOUR
DYSON APPLIANCE'.
10
clik
1 2 3
1 2 3
1
3 4 5
2
2
1
12 3
45 6
78 9
1
2
2
1
1
2
1
2
clik
Direct drive cleaner head: Clearing obstructions
Mini motorised tool: Clearing obstructions
11
3
2
1
4
1
2
clik
clik
Looking for blockages
Important!
Wash the filter unit with cold
water at least every month.
12
clik
1 2 3
1 2 3
1
3 4 5
2
2
1
12 3
45 6
78 9
1
2
2
1
1
2
1
2
clik
Soft roller cleaner head:
Washing the brush bars
Soft roller cleaner head:
Clearing brush bar obstructions
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Dyson
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Dyson
Dyson
Dyson
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LED
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www.sa.dyson.comsupport
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SA
16
• Slide the large brush bar back onto the cleaner head, around the motor. The
end cap should be in the open position as shown. Once in place, rotate the end
cap back into the closed position.
• The end cap should be in the open position as shown. Once in place, rotate the
end cap back into the closed position.
• Close the fastener by turning a quarter clockwise. Ensure that the fastener is
fully turned and the brush bars are secure.
WASHING THE FILTER UNIT
Check and wash the filter unit, according to the instructions, to
maintain performance.
• Remove the filter unit by twisting anti-clockwise to the open position. Gently pull
away from the appliance.
• Wash the inside of the filter unit first; hold it upright under the cold water top
and agitate using a rotating motion.
• Wash the outside of the filter unit; fill the unit with cold water, place your hand
over the open end and shake gently.
• Repeat washing the inside and outside of the filter unit until the water runs clear.
• Gently tap the filter unit to remove any excess water and leave to dry with the
open end facing up.
• Leave the filter unit to dry completely for a minimum of 24 hours.
• Check that the filter unit is completely dry.
• To refit, return the filter unit to the open position and twist clockwise until it clicks
into place.
The filter unit may require more frequent washing if vacuuming fine dust or
using mainly boost suction.
Do not put any part of your appliance in a dishwasher, washing machine,
tumble dryer, oven, microwave or near a naked flame.
BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fitted with an automatic cut-out.
• If any part becomes blocked, the appliance may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and
off in quick succession) and the blockage indicator LED will illuminate.
• Leave to cool down before looking for blockages.
• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there is
a blockage. Please follow the instructions below to locate the blockage:
• Ensure the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Doing so could result in
personal injury.
• Leave to cool down before looking for blockages.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear
bin following the instructions in the cleaning the clear bin section and remove
the blockage.
• If you cannot clear an obstruction you may need to remove the brush bars,
please follow the instructions below:
– To remove the soft roller cleaner head brush bars, please refer to the
'Washing the soft roller cleaner head brush bars' section. Remove the
obstruction and replace the brush bars as shown in the ‘Washing the soft
roller cleaner head brush bars’ section. Ensure that the fastener is fully
turned and the base plate and brush bars are secure before operating
the appliance.
– To remove the brush bar from the direct drive cleaner head or mini motorised
tool, use a coin to unlock the fastener and slide the brush bars out of the
cleaner head. Remove the obstruction. Replace the brush bar and secure
it by tightening the fastener. Ensure it is fixed firmly before operating
the appliance.
• This product has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
CHARGING AND STORING
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temperature below 3°C (37.4°F)
for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
• If the battery needs replacing, please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson appliance.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not short contacts, heat above 60°C(140°F), or incinerate. Keep
away from children. Do not disassemble and do not dispose of in fire.
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson.
www.sa.dyson.com/support
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• The battery should be removed from the product before disposal.
• Dispose of or recycle the battery in accordance with local ordinances
or regulations.
• Dispose of the exhausted filter unit in accordance with local ordinances
or regulations.
GUARANTEE TERMS & CONDITIONS
Please contact Ayan Trading (SA) or Jumbo Electronics Co. Ltd (LLC)(UAE) for
the terms and conditions of your guarantee.
Please keep your invoice to validate your guarantee.
17
USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN YOUR DYSON
USER MANUAL BEFORE PROCEEDING.
DOCKING STATION INSTALLATION
• Unpack the docking station, charger and installation leaflet.
• Select the location for the docking station and ensure that there is no pipework
(gas, water or air), electrical cables, wires or ductwork directly behind the
mounting location.
• Follow the instructions on the Installation leaflet.
• Click the attachments into place.
• Place the appliance in the docking station.
• Plug the charger into the mains electricity supply. Switch on (if necessary) to
charge the battery.
• Your appliance will need to be fully charged before first use.
The docking station must be mounted in accordance with regulations and
applicable codes/standards (state and local laws may apply).
Dyson recommends the use of protective clothing, eyewear and materials when
installing the docking station.
VACUUMING
• Remove the appliance from the docking station.
• Check that the underside of the cleaner head or tool is clean and free from
foreign objects that may cause damage.
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
The brush bar on the appliance can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
LIGHTS DURING CHARGING
LIGHTS DURING USE
LIGHTS DIAGNOSTICS
FILTER AND BLOCKAGE INDICATOR LEDS
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Ensure the appliance is disconnected from the charger before emptying the
clear bin. Be careful not to pull the 'ON' trigger.
• The 'ON' trigger cannot be operated while the clear bin is open for emptying.
• Remove the wand by pressing the red wand release button and pulling away
from the bin.
• To release the dirt:
– Hold the appliance with the bin in a downwards position.
– firmly push the red bin release button.
– The bin will slide down, cleaning the shroud as it goes.
– The bin base will then open.
– The bin base will not open if the red button is not pushed down fully.
To minimise dust/allergen contact when emptying, encase the clear bin tightly in
a dust proof bag and empty. Remove the clear bin carefully from the bag. Seal
the bag tightly, dispose as normal.
CLEANING THE CLEAR BIN (OPTIONAL)
If it is necessary to clean the clear bin:
• Follow the instructions in the 'Emptying the clear bin' section.
• Press the red button located on the bin runner to release the bin and slide the
bin off the runner.
• Clean the clear bin with a damp cloth only.
• Ensure that the clear bin and seals are completely dry before replacing.
• To refit the clear bin:
– Insert the spine on to the bin runner.
Close the clear bin by pushing the bin base upwards until the clear bin and bin
base click into place.
The clear bin is not dishwasher safe and the use of detergents, polishes or air
fresheners to clean the clear bin is not recommended as this may damage to
your appliance.
FILTER AND BLOCKAGE INDICATOR LEDS
Your appliance has two indicator lights that will help alert you that simple
maintenance steps are needed.
• The filter indicator will flash intermittently when the filter unit is not fitted
correctly. Follow the instructions on how to refit the filter unit in the 'Washing the
filter unit' section.
• The filter indicator will light continuously when the filter unit needs washing.
Follow the instructions on how to wash the filter unit in the 'Washing the filter
unit' section.
• The blockage Indicator LED will light if there is a blockage. Follow the
instructions on how to clear blockages in the 'Looking for blockages' section.
WASHABLE PARTS
Your appliance has washable parts, which require regular cleaning. Follow the
instructions below.
WASHING THE BRUSH BARS
Your appliance has two washable brush bars, check and wash these regularly
according to the following instructions to maintain performance.
• Ensure the appliance is disconnected from the charger before removing the
brush bar. Be careful not to pull the 'ON' trigger.
TO REMOVE, WASH AND REPLACE BRUSHBARS:
• Please refer to the 'Washing the brush bars' illustrations alongside the
instructions below.
• Turn the cleaner head upside down so the underside of the cleaner head is
facing you. Use a coin to turn the fastener a quarter anti-clockwise until it clicks
into the unlocked position.
• Rotate the end cap to the open position. Gently slide the large brush bar away
from the cleaner head.
• Remove the end cap from the large brush bar. Do not wash the end cap.
• Lift out the small brush bar from the octagonal end and pull away from the
cleaner head.
• Hold the brush bars under running water and gently rub to remove any lint
or dirt.
• Stand both brush bars upright. Ensure the large brush bar is stood upright as
shown. Leave to dry completely for a minimum of 24 hours.
• Before replacing, check that the brush bars are completely dry. Refit the small
brush bar before the large one. Insert the round end of the small brush bar into
place. Push down the octagonal end until it clicks into place.
• Reattach the end cap to the brush bar.
Charging, low charge
Charging, nearly full
Charging, medium charge
Fully charged
High level of charge
Medium level of charge
Low level of charge
Empty, needs charging
Battery fault-call Dyson Helpline
Main body fault-call Dyson Helpline
Charger fault-call Dyson Helpline
Blockage indicator
Filter unit not fitted correctly
See battery section
Filter unit requires washing
18
19
JN.102956 PN.242961-27-03 23.07.19
After registering your free 2 year guarantee, your Dyson appliance will be covered for parts
and labour (excluding filters) for 2 years from the date of purchase, subject to the terms of the
guarantee. If you have any questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where and when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson Helpline staff.
Dyson Customer Care
If you have a question about your Dyson machine, call the
Dyson Helpline with your serial number and details of where
and when you bought the machine, or contact us via the
Dyson website.
Dyson Contact Details
SA
Website: www.sa.dyson.com
Dyson Helpline:
90024440000
Address:
Ayan Distribution,
Al Reem Center,
Al Rawdah St.,
Al Rawdah District,
Jeddah 25200.
UAE
Website: www.dyson.ae
Dyson Helpline:
800 Jumbo (58626)
Email:
Customer.svc@jumbo.ae
Address:
Jumbo Electronics Co. Ltd (LLC)
ESAG Building, Karama
Mail --3,246, Dubai
United Arab Emirates
www.sa.dyson.com
Dyson
www.sa.dyson.com
Dyson
920024440000
25200
www.dyson.ae
Jumbo 800 )58626
Customer.Svc@jumbo.ae
uae@dyson.com
3246
IMPORTANT!
Wash the filter unit
Wash the filter unit with cold water at
least every month.
Ensure that the filter unit is completely
dry before refitting.
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