Dyson DC24 Blueprint Limited Edition User manual

OPERATING MANUAL
clik
clik
REGISTER
YOUR 2 YEAR
GUARANTEE
TODAY
WASH FILTERS
Wash filters with cold water
regularly or as required.
clik
ON/OFF
ASSEMBLY
A
B
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Note your serial number for future reference
Your Dyson vacuum cleaner will be covered for parts and
labour for 2 years from the date of purchase, subject to
the terms of the guarantee.
If you have a query about your Dyson vacuum cleaner,
call the Dyson Customer Care Helpline quoting the
serial number and details of where/when you bought the
vacuum cleaner. The serial number can be found on the
the main body of the vacuum cleaner behind the clear bin.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff.
Visit our website to register your full parts and labour
guarantee online (Australia only) www.dyson.com.au/register.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your
full parts and labour guarantee
online (Australia only).
AU 1800 239 766
NZ 0800 397 667
3 EASY WAYS TO REGISTER FOR YOUR 2 YEAR GUARANTEE
2
This illustration is for example purposes only.
www.dyson.com.au/register
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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. Do not leave the Dyson vacuum when plugged in. Unplug from socket when not in use and before servicing
2. Do not use outdoors or on wet surfaces. Suitable for dry locations only. Do not use to pick up water.
3. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the Dyson vacuum.
4. This Dyson vacuum is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the Dyson vacuum to ensure that they can use the Dyson vacuum safely.
5. Use only as described in this manual. Use only Dyson recommended accessories and replacement parts. Do not
carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.
Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the Dyson
vacuum as incorrect reassembly may result in an electric shock or fire.
6. Do not use with a damaged cable or plug. If the Dyson vacuum is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer Care Helpline. If the
supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to
avoid a hazard.
7. Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or
corners. Do not run the Dyson vacuum over cable. Keep cable away from heated surfaces. To avoid a tripping
hazard wind the cable when not in use.
8. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
9. Do not handle the plug or Dyson vacuum with wet hands.
10. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
11. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush
bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
12. Turn off all controls before unplugging.
13. Use extra care when cleaning on stairs. Do not work with the Dyson vacuum above you on the stairs.
14. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors
may be present.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
16. Do not use without the clear bin and filters in place.
17. The use of an extension cable is not recommended.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON VACUUM IS INTENDED FOR HOUSEHOLD USE ONLY
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flame.
Do not run over
the cable.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.
Do not put hands
near the brush bar
when the vacuum
cleaner is in use.
3
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clik
clik
clik
1
clik
clik
2
clik
ON/OFF
ON
OFF
Usage
Emptying the clear bin
Carpets/hard floors
Looking for blockages
Clearing brush bar obstructions and brush bar reset
4
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clik
clik
clik
1
clik
clik
2
clik
ON/OFF
ON
OFF
Carpets/hard floors
Clearing brush bar obstructions and brush bar reset
High-reach cleaning
5
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IMPORTANT!
WASH FILTERS
Filter
A
Filter
B
24
1
2
3
4
5
6
7
8
9
10
11 12
24
1
2
3
4
5
6
7
8
9
10
11 12
6
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Wash filters with cold water regularly or as required.
Register for a filter wash reminder by email (Australia only);
[e-mail]
Filter
A
Filter
B
24
1
2
3
4
5
6
7
8
9
10
11 12
24
1
2
3
4
5
6
7
8
9
10
11 12
Rinse and shake filters under tap.
Turn over and tap very firmly to
remove motor emissions.
Repeat until water runs clear.
7
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8
ASSEMBLY
• Lie vacuum cleaner flat and push on cleaner head until it clicks. Stand vacuum
up straight, insert wand into hose and push into place until it clicks. Attach tool
to the side of the vacuum cleaner.
USING YOUR DYSON VACUUM CLEANER
Press foot pedal and recline handle to use. The stabiliser stand will automatically
lift up. To switch ‘ON’, press power button in front of handle. When finished
cleaning, push vacuum cleaner into an upright position and stabiliser wheels will
automatically drop. Use the carrying handle to carry the vacuum cleaner.
CAUTION:
• When returning to the upright position, ensure that the stabiliser wheels are fully
engaged before releasing the cleaner.
• Do not press the cyclone release button while carrying the vacuum cleaner or it
could fall and cause injury.
PLEASE NOTE:
• Fine dust such as plaster or flour should only be vacuumed in very small
amounts.
• Do not use the vacuum cleaner to pick up sharp hard objects, such as small toys,
pins, paper clips etc.
• Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your flooring, rugs and carpets. Some carpets will
fuzz if a rotating brush bar is used when vacuuming. If this is the case, we
recommend vacuuming in hard floors mode and consulting with your flooring
manufacturer. (Refer to carpets/hard floors section.)
• If used in a garage when cleaning the car, care should be taken to wipe the
soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt
or pebbles which could damage delicate floors.
• When vacuuming, certain carpets may generate small static charges in the clear
bin. These are entirely harmless and not associated with the main supply. To
minimise any effect from this, do not put your hand or insert any object into
the clear bin unless you have emptied it and rinsed it out with cold water.
•OnlyusepartsrecommendedbyDyson;failuretodosocouldinvalidate
your guarantee.
•Donotuseanylubricants,cleaningagents,polishesorairfreshenersonany
part of the Dyson vacuum.
•ThisDysonvacuumisfittedwithathermalcut-out.IfanypartoftheDyson
vacuum becomes blocked the machine may overheat and automatically shut
off. If this happens, switch off and unplug the Dyson vacuum and allow to cool
before attempting to check filters or for blockages. Clear any blockages before
restarting.
•Storethevacuumcleanerindoors.Donotuseorstorethisvacuumcleaner
below 0°C (32°F). Ensure that the vacuum cleaner is at room temperature
before operating. Put the vacuum cleaner away after use with the cable stored
safely, to prevent tripping hazards.
CARPETS/HARD FLOORS
The brush bar will always default to ‘ON’ (spinning) each time you switch on the
vacuum cleaner and recline it for cleaning. The brush bar will automatically stop
if it becomes obstructed. If the brush bar stops during use, please refer to the
‘Clearing brush bar obstructions’ section.
To switch the brush bar off (e.g. for hard floors), recline the vacuum cleaner and
turn it ‘ON’, then press the brush bar ‘on/off’ button – the brush bar will stop
spinning.
HIGH-REACH CLEANING
CAUTION:
• Powerful suction can cause the hose to ‘pull back’ – please take care.
• To avoid personal injury and to prevent the vacuum cleaner from falling when
cleaning stairs, do not work with the vacuum above you on the stairs.
EMPTYING THE CLEAR BIN
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before emptying the clear bin.
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the clear bin from the vacuum cleaner press the button at rear of
carrying handle. To release the dirt, press the red bin release button.
• To minimize dust/allergen contact when emptying, encase base of bin tightly
in a plastic bag before trigger releases dirt. Remove bin carefully and seal bag
tightly, dispose as normal.
PLEASE NOTE:
• Do not use the vacuum cleaner without the clear bin in place.
CLEANING THE CLEAR BIN
CAUTION:
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Ensure the clear bin is completely dry before replacing.
PLEASE NOTE:
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the bin in a dishwasher.
• Clean the shroud with a cloth or dry brush to remove lint and dirt.
WASHING YOUR FILTERS
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before removing the filters.
• Ensure filters are completely dry before refitting into the vacuum cleaner.
PLEASE NOTE:
• This vacuum cleaner has two filters, located as shown. It is important to check
your filter and wash with cold water regularly or as required, according to
instructions, to maintain performance.
• The filter in the ball should be rinsed and tapped out until the water runs clean,
then tapped out again to ensure all excess water is removed. Please leave to dry
completely for 24 hours.
• It is normal for the filter in the ball to turn grey in colour. The filters may require
more frequent washing if vacuuming fine dust.
• Do not use detergents to clean the filters.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
• Register for a filter wash reminder by email (Australia only);
[e-mail]
LOOKING FOR BLOCKAGES
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before checking for blockages.
• Please ensure vacuum cleaner is upright before removing hose or airway
inspection parts.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
• Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.
If any part of your vacuum cleaner becomes blocked, it may overheat and then
automatically shut off. Unplug the vacuum cleaner and leave to cool down.
Clear blockage before restarting.
CLEARING BRUSH BAR OBSTRUCTIONS
CAUTION:
• Switch off and unplug the vacuum cleaner before clearing brush bar
obstructions. Failure to do so could result in personal injury.
If your brush bar is obstructed, it may shut off. If this happens you will need to
remove the brush bar as shown and clear any obstructing debris.
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9
2 YEAR DYSON GUARANTEE
TERMS AND CONDITIONS
• The guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Dyson’s
authorised Service Agents or Avery Robinson Ltd (New Zealand).
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.
• The repair or replacement of your vacuum cleaner under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
• You must provide proof of purchase before any work can be carried out on your
vacuum cleaner. Without this proof, any work carried out will be chargeable.
Please keep your receipt.
WHAT IS COVERED
• The repair or replacement of your vacuum cleaner if your vacuum cleaner is
found to be defective due to faulty materials, workmanship or function within
2years of purchase (if any part is no longer available or out of manufacture,
Dyson will replace it with a functional replacement part).
WHAT IS NOT COVERED
Dyson shall not be liable for costs of repair or replacement of a product incurred
as a result of:
• Normal wear and tear (e.g fuse, belt, brush bar).
• Industrial use of the vacuum cleaner such as vacuuming gyprock dust or builders
dust may void your guarantee.
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the vacuum cleaner which is not in accordance with this
Dyson Operating Manual.
• Blockages – please refer to this Dyson Operating Manual for details on how to
unblock your vacuum cleaner.
• Use of the vacuum cleaner for anything other than normal domestic purposes in
the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• External sources such as transit damage or weather.
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
Remember: Always disconnect plug from mains before inspecting for problems.
• If your vacuum cleaner will not operate, first check: mains socket has electricity
supply and the plug is properly inserted into the socket.
• Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of
paper etc may block the hose or ducts. Should a blockage occur, first disconnect
the vacuum cleaner from the electricity supply and refer to the ‘blockage’ section
in this Dyson Operating Manual.
• Never pick up hot cinders or lit cigarette ends.
• Do not attempt to pick up water with your Dyson vacuum cleaner. It has not
beendesignedasawetpick-upcleaner.
If you are still experiencing problems with your Dyson vacuum cleaner, please
call the Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
REGISTERING YOUR GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at (Australia only) www.dyson.com.au/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
DYSON CUSTOMER CARE
If you have a query about your Dyson vacuum cleaner call the Dyson Customer
Care Helpline quoting the serial number, or contact us via the Dyson website.
The serial number can be found on the the main body of the vacuum cleaner
behind the clear bin.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson vacuum cleaner needs a service, call the Dyson Customer Care
Helpline so we can discuss the available options.
If your vacuum cleaner is under guarantee and the repair is covered, it will be
repaired at no cost.
DYSON CUSTOMER CARE DETAILS
Any queries – just call the Dyson Customer Care Helpline
AU:1800239766(Mon-Fri8:00amto6:00pmEST,
Sat-Sun8:30amto4:00pmEST)www.dyson.com.au
NZ:0800397667(Mon-Fri8:30amto5:00pm)www.dyson.co.nz
ABOUT YOUR PRIVACY
Your information will be held by Dyson Australia and its partner companies for
promotional, marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please let us know by contacting Dyson Australia at
www.dyson.com.au
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson vacuum cleaner reaches the end of its life, we are responsible
for it’s safe disposal. You can send your old Dyson vacuum cleaner back to us
(at our cost) and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson vacuum cleaner
2. Take your package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit6&7,7-11ParraweenaRd
Taren Point, NSW 2229.
PRODUCT INFORMATION
Product weight 5.4kg.
Please note: Small details may vary from those shown.
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www.dyson.com
Dyson Customer Care
If you have a question about your Dyson vacuum cleaner, call
the Dyson Customer Care Helpline with your serial number and
details of where and when you bought the vacuum cleaner, or
contact us via the Dyson website. The serial number can be found
on the main body of the vacuum cleaner behind the clear bin.
JN.35874PN.15799-07-0302.08.10
AU Dyson Customer Care
[e-mail]
1800 239 766
Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835,
Taren Point, NSW 2229
Australia
www.dyson.com.au
NZ Dyson Customer Care
[e-mail]
0800 397 667
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auckland, 1051
New Zealand
www.dyson.co.nz
IMPORTANT!
WASH FILTERS
Wash filters with cold water regularly or as required.
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1 This vacuum cleaner is…
My first vacuum cleaner
A replacement vacuum cleaner
An additional vacuum cleaner
2 Which brand of cleaner are you replacing or adding to?
Dyson Electrolux
Hoover LG
Miele Panasonic
Samsung Nilfisk
Vax Kambrook
Volta Wertheim
Other, please specify
3 Why did you choose to buy a Dyson vacuum cleaner?
(Pleaserankinorder,1-5.1beingthemostimportant).
Dyson reputation
Goodforpethairpick-up
Performs consistently well
No loss of suction
Previous experience of Dyson
Good for people suffering from asthma and allergies
Features
HEPA filter
Hygienic and germ free cleaning
Price/special offer
Wanted a bagless cleaner
Compact and easy to store
Store staff recommendation
Picks up more dust than others
Latest model/technology
Reliability/quality
Friend/family recommendation
Other
4 Where did you first hear about the Dyson model you bought?
From friends and family
Saw it on the internet
From TV/a magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
5 Do you own other Dyson products?
Handheld Fan
No
6 What is your average household income?
Less than $45,000
Between $45,000 – $74,999
Between $75,000 – $100,000
Over $100,000
7 Do you have any household pets?
Dog Cat
None Other
8 Does anyone in your household suffer from any of the following?
Asthma Allergies
None
9 To which age group do you belong?
16 – 24 25 – 34
35 – 44 45 – 54
55 – 64 65+
10 Would you recommend a Dyson vacuum cleaner to your family
and friends?
Yes No
11 Do you have children?
Pregnant
Under 5 years
Aged 5+ years
Children no longer at home
No children
12 Which best describes your home?
Up to 2 beds
3-4beds
More than 4 beds
QUESTIONNAIRE
Please take a few moments to answer our questions.
They will help us develop new products for the future.
THANK YOU FOR YOUR TIME
8/3/10 11:56 AM C35874_DC24_GENE_ANZ_35874-OPMAN.indd_15_4c0s

Cheque/money order made payable to: Dyson Appliances.
Credit card Mastercard Visa
Card Number
Increase your cover to 5 years when you purchase an extended guarantee from Dyson (Australia only). This option is just AU$65.00. Dyson is committed
to providing the best Aftersales Service, which is why we offer the option to extend your 2 year guarantee to 5 years. The Dyson extended guarantee
is underwritten by Dyson Appliances (Aust) Pty Ltd. To purchase, just complete the fields below. Send both sections to us, together with your cheque/money
order or credit card details, within 2 years of your vacuum cleaner purchase. Offer to purchase the extended guarantee is only available within 2 years of
customers purchasing their vacuum cleaner. Offer not available to customers who have purchased an extended warranty from a retailer.
2 year guarantee – plus option to extend to 5 years.
Declaration
I hereby apply for the Dyson vacuum cleaner extended guarantee in accordance with the terms and conditions of your plan. I confirm the vacuum
cleaner is in good working order and used for domestic puposes only and declare that the details on this proposal are true and complete to the best of
my knowledge and belief.
Signature Date WARNING Any false statement may
render this plan invalid
GUARANTEE FORM
Section 2: Dyson 2+3 year guarantee
REGISTER BY PHONE
Call our dedicated Helpline
AU 1800 239 766 NZ 0800 397 667
REGISTER BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER ONLINE
Visit our website to register
your full parts and labour
2 year guarantee.
www.dyson.com.au/register
Serial number
Please complete Section 1 to register as a Dyson machine owner, and return it in the envelope provided. Alternatively, register online (Australia only).
Section 1: Dyson 2 year guarantee
Date of purchase / / Country of purchase AU NZ
Store of purchase
Yes No
1 year 2 years 3 years
Did you purchase an extended warranty from the retailer?
If yes, for what additional period?
Title First name Surname
email Contact number
Address
Privacy Act
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may disclose
it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers. If you wish to
access your personal information or see our full privacy policy, please contact us at [e-mail]
If you do not wish to receive marketing information by these methods from Dyson please tick this box.
Postcode
Expiry Date M/M Y/Y
/ /
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