e-TWOW S2 GTS User manual

USER MANUAL
PORTABLE ELECTRIC SCOOTER

2
CONTENTS
1. STANDARD INSTRUCTIONS 4
2. BEFORE USE / SAFETY INSTRUCTIONS 5
3. BOX CONTENT 8
4. MAIN PARTS 9
5. SCOOTER PARTS DIAGRAM 10
6. FOLDING, UNFOLDING AND ADJUSTING THE HANDLEBAR HEIGHT 11
7. OPERATING INSTRUCTIONS 12
8. RIDING OPERATION 16
9. WARNINGS 18
10. BATTERY AND CHARGER 20
11. CLEANING 21
12. STORAGE AND MAINTENANCE 21
13. TROUBLESHOOTING 22
14. PROTECT THE ENVIRONMENT 23
15. TRADE MARK AND LEGAL STATEMENT 23
16. TECHNICAL SPECIFICATIONS 24

3
EN
THANKS FOR CHOOSING THE E-TWOW PORTABLE ELECTRIC SCOOTER
Thank you for choosing the E-TWOW portable electric scooter (hereinafter referred
to as scooter). The scooter is a recreational vehicle that allows you to travel in an
e󰀩cient, fun, economic and ecologic manner.

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1. STANDARD INSTRUCTIONS
The scooter is designed for personal transportation. It is produced by Zhejiang
E-TWOW Electric Vehicle Co.,Ltd; Address: No. 518, Meihe road, Jinhua, Zhejiang,
China.
The scooter is a two-wheeled vehicle, designed for adults over the age of 18. It
can support a maximum weight of 110 kg. For a safe operation, we recommend a
minimum weight of 50 kg. The scooter is sold fully assembled and it comes with a
dedicated charger. The scooter is powered by a brushless DC motor integrated in the
front wheel. It is designed to be used on a surface that is traditionally paved, such as
a street or on smooth terrain. It can climb ramps with 20 degrees inclines.
The scooter is identied by the unique identication number marked permanently on
its platform.
The operating instructions found in this manual are valid for all E-TWOW scooters.
The manual comes with a separate Specication Sheet where you can see the par-
ticular features of each scooter model.
This manual includes basic operational instructions for the scooter. It cannot cov-
er all situations where injury or death may occur. THE USERS MUST USE GOOD
JUDGMENT AND COMMON SENSE TO DETECT AND AVOID THE HAZARDS AND
DANGERS that they may encounter when riding the scooter. By using the scooter,
you accept the inherent risks of operating it.
IMPORTANT! Read carefully and keep for future reference
Before using the scooter, carefully read all the instructions in this manual.
Pay particular attention to the “SAFETY INSTRUCTIONS” chapter.
IMPROPER USE OF THE SCOOTER AND FAILURE TO FOLLOW THESE WARN-
INGS MAY CAUSE SERIOUS ACCIDENTS. USE THE SCOOTER WITH ATTEN-
TION AND CAUTION FOR A SAFE OPERATION. ALWAYS STAY ALERT!
Your scooter came with a warranty certicate at the time of purchase. To obtain repair
or a replacement under this warranty you must ensure the retailer or online store
where the scooter was purchased has indicated the location and date of purchase
on the warranty certicate. You must also include a copy of the certicate you mailed
in with your scooter when you mail or present your scooter for repair or replacement
Please request a warranty certicate from your reseller if one hasn’t been o󰀨ered!
For any warranty related issues please contact the company where you purchased
the scooter from or contact us directly at [e-mail].

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EN
2. BEFORE USE / SAFETY INSTRUCTIONS
To safely ride the scooter and to avoid accidents, collisions or loss of control, please
carefully read the following instructions. The use of the scooter in violation of the
warnings and instructions found in this manual is at your own risk and E-TWOW is
relieved of any liability regarding any damages caused by inappropriate use of the
scooter.
The warnings and instructions found in this manual are marked with di󰀨erent sym-
bols. Please read and understand the meaning of each symbol:
This symbol is a warning that indicates a potential hazard, which could
cause damage to goods, minor injuries, serious injury or even death.
This symbol indicates a restriction.
This symbol indicates a requirement that needs to be followed.
Attention!
Check local laws and regulation to see where you can legally use the scooter.
Respect all applicable laws in your country for pedestrians and vehicles. Cross the
protected passages while walking. In any case, anticipate your trajectory and your
speed while respecting the code of the road, the code of the sidewalk and the most
vulnerable. Notify your presence when approaching a pedestrian or cyclist when you
are not seen or heard. Where there are no regulations, follow the safety instructions
in this manual.
E-TWOW assumes no liability for any damages, accidents or legal disputes resulting
from non-compliance with local laws or safety guidelines in this manual.
• Always inspect the scooter prior to use. Properly inspecting and maintaining
your scooter can reduce the risk of injury. Make sure the handlebar is adjusted to
your height. Check if the scooter steers properly and if all connection elements (such
as a folding system) are correctly tightened and not broken, and that the brakes and
wheels are in good condition.
• The maximum permissible mass of the user is 110 kg.
• Always wear a safety helmet and other protective equipment when riding
the scooter. Use an approved bicycle or skateboard helmet that ts properly with
the chin strap in place and protects the back of your head. Local legislations may
require riders of two-wheeled vehicles to wear a helmet and other protective gear.
We strongly recommend that you use hand/wrist, knee, head and elbow protections
• Take the time to learn the basics of the practice to avoid any serious accident
that can take place in the rst months of use; When you ride the scooter for the
rst time, make sure to rst practice in a wide area, where there are no children,
pedestrians, pets or other vehicles. You should only ride in public spaces, once you
have mastered the scooter riding techniques. You can also contact the local dealer
so he can refer you to an appropriate training organization.
• The scooters are sold with the speed limited according to the legal regulations.
Any modication made by the users, the resellers/ dealers/distributors is done on
their own account, and E-TWOW assumes no legal responsibility in these cases.

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• We recommend a maximum speed of 25 km/h. For your own safety, please
limit the speed to 20 km/h. Avoid using the scooter when it is dark. If you must ride
the scooter at night, limit the speed to 12 km/h or less, turn on the headlight and wear
reective riding equipment.
• The scooter should only be charged in temperatures ranging from 0 to 40
degree Celsius, and it should only be used (discharged) in temperatures ranging from
-10 to 60 degrees Celsius.
• Slow down or get o󰀨 the scooter when riding in poor road conditions. Don’t
ride the scooter on ice or other types of slippery terrain surfaces.
• Adjust the handlebar to the right height, to ensure a safe riding experience.
• To avoid damaging the scooter’s electrical parts, please do not immerse the
scooter in water with the depth of more than 1 cm, and don’t wash it with water
under pressure (for more information, please read the Cleaning and Maintenance
chapter).
• For your own safety and in order to protect the scooter, please don’t ride the
scooter in bad weather such as heavy rain or snow.
• Make sure that the voltage indicated on the charger is the same as that of
the power supply. Furthermore, avoid connecting other devices in the same outlet as
the scooter’s charger, to prevent overheating. If you must plug several power plugs
into the socket, make sure that the total power doesn’t exceed rated power of the
household outlet. Immediately interrupt the scooter’s charging operation in the un-
likely event that it is not working properly.
Examples of abnormal or faulty situations:
• The plug and charging cable have become abnormally hot.
• The charging cable is damaged or there is a voltage drop.
• There is unpleasant smell.
• There is another anomaly or malfunction.
Consult your place of purchase or service center for checking or repairing.
• This vehicle is not intended for acrobatic use.
• In all cases, take care of yourself and others.
WARNING!
This scooter can be used by children above the age of 10 years and by per-
sons with reduced physical, sensory or mental capabilities or lack of experience and
knowledge, as long as the scooter’s speed has been limited to 6 km/h and if they
have been given supervision or instruction concerning use of the scooter in a safe
way and understand the hazards involved with using the scooter.
WARNING! Risk of Fire- No User Serviceable Parts: User unauthorized in-
tervention in the battery compartment is at risk of re. Never use the product close to
a water source! Stop using the product when damaged.

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EN
Restrictions!
• For safety reasons, please do not carry two adults at the same time, and
don’t carry children or pets on the scooter.
• Never ride the scooter barefoot or in open-toed shoes or high-heels.
• Children shall not play with the scooter.
• Cleaning and maintenance should only be done by the user and they should
never be done by unattended children.
• Don’t clean the scooter when it is connected to the power supply. For your
own safety and to avoid damaging the scooter, follow the instructions from the
“CLEANING AND MAINTENANCE” chapter.
• Do not ride the scooter on public roads or on roads assimilated to public
roads, tra󰀩c lanes or unsafe roads, and do not violate legal regulations.
• Do not make any dangerous actions when riding and never ride with one
hand only. Keep your feet on the scooter.
• Do not attempt to ride the scooter up and down stairs with steps that are
taller than 3 cm, it may overturn causing injuries and/or damages to the rider and/or
scooter.
• Don’t allow babies or children to play with the scooter’s plastic wrappings
(they may cause su󰀨ocation)
• Do not connect or disconnect the charger with wet hands.
• Do not disassemble, repair or modify the scooter. The scooter does not con-
tain fuses or light bulbs that can be replaced by the user. Any repairs or modications
shall only be made by authorized service personnel.
• Do not leave the scooter and the charger in the reach of children under 8
years of age.
• Don’t ride the scooter if you have previously consumed alcohol.
• Don’t use the phone or other similar devices while riding the scooter.
• Don’t modify the scooter using parts and accesories from other producers,
as these parts may not be compatible with the original parts. The scooter has been
designed according to the E-TWOW standards. Any necessary repair should only be
made with original and approved parts. Any modication made to the scooter will void
the warranty.
• Do not use excessive force on the scooter’s parts to avoid any malfunctions
or deformations.
• Do not use the scooter at elevations greater than 2000 m above sea level.
• Do not touch the brake system, it could cause injuries.
• Do not touch the motor after riding because it can get hot.
• Do not divert the use of the vehicle.
• Do not modify or transform the vehicle, including the steering tube and
sleeve, stem, folding mechanism, and rear brake.

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3. BOX CONTENT
When opening the box, make sure it contains the fully assembled scooter, along with
the charger and the user manual. Check that all the components are present and in
good condition. If you are missing any components, contact your dealer or your near-
est service center. Please keep the box and the packing materials in case you need
them to transport your scooter in the future.
SCOOTER
CHARGER
USER MANUAL

9
EN
4. MAIN PARTS
1. Handlebar 6. Battery charging port
2. Display 7. Folding lever
3. LED headlight 8. Folding axle
4. Folding lever 9. Rear brake
5. Folding hook 10. Kickstand

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5. SCOOTER PARTS DIAGRAM
1. Acceleration lever
2. Power button
3. Settings button
4. On/O󰀨 light button
5. Horn button
6. Handlebar
7. Controller
8. Folding bar
9. Front fender
10. Kickstand
11. Protection cover
12. Folding buttons
13. Electromagnetic brake lever
14. Drum brake lever

11
EN
6. FOLDING, UNFOLDING AND ADJUSTING THE HANDLEBAR HEIGHT
(a) (b (c)
Folding steps
• To fold the scooter start by adjusting the handlebar’s height to the minimum.
Do this by opening the lock lever as shown in gures (a) and (b).
• Next, press down on the display as shown in gure (d), while also pushing
the height button, as shown in gure (c), to lower the handlebar’s height. Push the
lock lever back into lock position.
• Next, press the folding buttons while also while pulling sideways the handle-
bar grips as shown in gure (e) and then fold them downwards.
• Next, press the folding lever in the direction of the arrows, while slightly push-
ing the handlebar forward, as shown in gures (f) and (g)
• Continue folding the scooter until the folding hook enters the opening located
on the rear brake, as shown in gure (h).
(d) (e) (f)

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Unfolding steps
• Press the rear fender to release the folding hook from the opening located on
the rear brake. Then, lift the handlebar until it reaches its normal position. You should
hear a click when the locking bolt comes into place.
• Raise the two handles of the handlebar until they align into the normal posi-
tion.
• Push the lock lever as shown in gures (a) and (b). Next press the button
shown in gure (c) and lift the handlebar to the desired height, securing the height
button in one of the two holes. Close the lock lever and make sure to always keep it
secured and tightly closed.
7. OPERATING INSTRUCTIONS
ON/OFF
Press the switch for 3 sec, and the display will light up, indicating that the power is
on. Press for 3 seconds if you want to turn it o󰀨. The scooter will turn o󰀨 if you don’t
use it for more than 3 minutes.
Speed control
Push to start! The scooter can only be accelerated after it has been previously pushed
with the foot and the wheel has been set into motion reaching a minimum speed of 3
km/h. This will prevent the user from accidental acceleration.Press the acceleration
lever with the right thumb to control the speed (1-30 km/h)
Braking system
The scooter features a dual braking system: an electromagnetic brake on the front
wheel and a mechanical brake on the rear wheel. The electromagnetic brake is ac-
tivated by pressing the electromagnetic brake lever with the left thumb . The harder
you press, the greater the braking force will be. The mechanical brake is activated by
pressing the rear fender. If you need to make an emergency brake, use both brakes.
Slippery road conditions, such as when it is wet, can increase the braking distance of
your scooter by 75 percent and more.
(g) (h)

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EN
Some E-TWOW scooters are also equipped with a rear drum brake. The drum brake
is activated by pressing the drum brake lever found on the right side of the handlebar.
The harder you press, the stronger the braking force will be. If you need to make an
emergency brake, use both the electromagnetic brake and the rear drum brake.
WARNING!
Do not touch the brakes after a prolonged or severe use. The brake surface can over-
heat after prolonged use and coming in contact with it can cause burns.
Horn
If you turn on the power, the scooter will emit a warning sound when you press on
the horn button.
Lights
Press the On/O󰀨 light button when necessary. The display will show a symbol (see
headlight icon in the following gure) that indicates that the lights are on (both the
LED headlight and the rear stop light). Press again when you no longer need the
lights to turn them o󰀨. If the lights are o󰀨, the rear stop light will only turn on when
using the electromagnetic brake.
Displaying the mileage
When the display is powered, it shows 2 modes: ODO and TRIP. ODO displays the
total mileage, whereas TRIP displays the mileage of the current trip, from the last
reset. You can switch between the 2 modes by pressing the (S) button. When you
are in TRIP mode, you can clear the current trip mileage by pressing the (S) button
for 3 seconds.
Parking
The scooters have a semi-folded position which can be used when parking. They are
also equipped with a kickstand. Both parking options shall be engaged only when the
vehicle is not in use.
To park the scooters in semi-folded position, press the folding lever and gently push
the handlebar until it is tilted halfway down. You will feel a slight resistance when the
handlebar reaches parking position.
The kickstand is found on the left side of the scooter. Use your foot to pull it down in
position and allow the scooter to rest on it.
Displaying and setting the scooter features 1. Headlight icon
2. Speed
3. Battery
4. Temperature
5. Displays the total mileage or cur-
rent trip distance
6. Trip total (ODO) or total mileage
from last trip (TRIP)

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1. Adjustment step
When the scooter is o󰀨, press the left EBS brake,
and press the power button at the same time; the
display will show as follows:
Note: If the display shows L1-L4, means you are in
the correct setting menu of the speed. If the display
shows other contents, please turn o󰀨 the scooter
and restart.
• Press is downshift, press is upshift.
• After setting the speed, release the left EBS brake, the scooter is in the corre-
sponding mode.
Note:
L1 6KM/H (Pedestrian mode)
L2 25KM/H (Speed limit mode)
L3 40KM/H (Current limit mode)
L4 46KM/H (Overspeed mode)
2. Normal working interface
Mileage display switch: press, Display TRIP is the mileage that has been run since
startup, and it will be cleared after shutdown
Display ODO is the mileage of the scooter after it leaves the factory, which is auto-
matically saved and accumulated every time it runs.
3. Setting of di󰀨erent functions
Function list
P0: 1 Non-zero start; 0 Zero start
P1: EBS motor reverse brake adjustment
P2: 1 Lock the motor; 0 Unlock the motor
P3: 1 Turn on the cruise function; 0 Turn o󰀨 the cruise
function
P4: Total mileage clear menu (detailed operation steps)
Step 1: Turn on the scooter, press the left EBS brake,
and press the power button at the same time; the display will show as follows
Note: In the process of settings, please keep pressing the left EBS brake all the time;
otherwise the setting will not be e󰀨ected.
Step 2
1. P0 to P4
After entering the setting menu, press or press to make the selection.
2. An example of setting the zero-start function
• Display shows P0, press to conrm that scooter is in the right setting menu
(the horn beeps).
• Through or to set “0” or “1”.

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EN
• After setting, press to conrm; release the left EBS brake, the settings are
automatically saved.
3. Setting of P0-P3, the same as the above steps
4. Clear the total mileage setting
• Switch to P4
• Press, release the button after beeped.
• Press 3 seconds, after beeped the total mileage is zero clearing; then re-
lease the button and the left EBS brake.
4. Instructions
• Non-zero start function: when the scooter is stationary, press the right accelera-
tion handle, the scooter will not accelerate. When the initial speed of the scooter
is above 4km/h, press the right acceleration handle, the scooter will continuously
accelerating.
• Mechanical brake: the scooter keeps no power while the brake lever is tightly
pressed.
• EBS brake: when only the left EBS brake is pulled to the bottom, the scooter
provides smooth resistance according to the strength of EBS. When the left EBS
is pulled to the bottom, and the right acceleration handle is also pulled to the
bottom, the scooter provides reverse power, shortens the braking distance and
increases the resistance.
• Power on: press the power button for 3 seconds, the scooter will turn on. Power
o󰀨: press the power button for 3 seconds, the scooter will turn o󰀨. Automatic
turn o󰀨: when the scooter has no EBS signal and the speed is 0, keep it for 15
minutes, and then it will automatically turn o󰀨 after the horn emits three beeps.

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8. RIDING OPERATION
GETTING READY
• Put on your protective gear
and choose a suitable place for
driving the scooter (see the SAFETY
INSTRUCTIONS chapter)
• Unfold the scooter and adjust
the handlebar to the suitable height,
according to your stature (see the
Folding, unfolding and adjusting the
handle-bar height chapter)
• Press the power button. Make
sure the scooter battery is su󰀩ciently
charged to power the scooter for the
desired ride.
• Stand with one foot on the
scooter and the other one on the
ground.
• With your right thumb, gently
press the acceleration lever and the
scooter will immediately move forward
slowly. Now you can place the foot that
was on the ground on the scooter.
• When accelerating, keep in
mind that the harder you press the ac-
celeration lever, the faster the scooter
will go.
WARNING!
When you accelerate suddenly, you risk losing balance due to inertia. A progressive
acceleration and a moderate speed will help you maneuver the scooter more easily.

17
EN
To slow down, release the accelera-
tion lever. Press the electromagnetic
brake lever for normal braking situa-
tions. If you need to make an emer-
gency brake, if you have a high speed
or if you are riding downhill, use both
the electromagnetic brake and the
rear mechanical brake.
WARNING!
When braking rapidly, you risk serious injuries as you will lose traction and you might
fall. Try to maintain a moderate speed and be on the lookout for potential hazards
Braking instructions
Electromagnetic brake: Press the electromagnetic brake lever with the left thumb to
activate the electromagnetic brake. The harder you press, the stronger the braking
force will be. When you activate the brake, the rear stop light will turn on. If the lights
are already on, the rear stop light will double its luminous intensity when you push
the brake lever.
Rear mechanical brake:
Press the rear fender to activate the rear mechanical brake.
To turn the scooter, shift the body
weight and gently turn the handlebar
in the desired direction.
Speed limitations (4 speed limits - - L1, L2, L3, L4)
To activate or deactivate a speed limit, see the Menu for speed limit section in the
OPERATION chapter.
The legislation of most countries imposes a speed limitation. By using the speed
limitation option, once you set a limit, the scooter will not be able to exceed the set
speed.

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DO NOT carry heavy objects
on the scooter’s handlebar. Any load
attached to the handlebar will a󰀨ect
the stability of the vehicle
DO NOT ride the scooter with
only one foot.
DO NOT press the accelera-
tion lever when walking with the
scooter.
9. WARNINGS
Failure to follow the following instructions could cause serious injuries.
DO NOT ride the scooter in
the rain and/or don’t ride through any
body of water with a depth bigger than
1 cm.
DO NOT take your hands o󰀨
the handle-bar
Slow down when riding over
speedbumps, thresholds or other ter-
rain bumps.

19
EN
The scooter is meant for one rider only. DO NOT carry other adults, children
or pets on the scooter.
DO NOT rotate the handlebar
suddenly when riding the scooter at a
high speed
DO NOT ride on public roads,
on roads that are assimilated to public
roads, on lanes or on unsafe roads,
and do not violate legal regulations.
Avoid high tra󰀩c areas or overcrowd-
ed areas
Do not attempt to ride the scooter up and down stairs with steps that are taller
than 3 cm and don’t jump over obstacles. Tra󰀩c in the city has many obstacles to
cross such as curbs or steps. It is recommended to avoid obstacle jumps. It is import-
ant to anticipate and adapt your trajectory and speed to those of a pedestrian before
crossing these obstacles. It is also recommended to get of the vehicle when these
obstacles become dangerous due to their shape, height, or slippage