
E8 D1 Manual (Chip Software Version 1.3.0)
8 of 9
Trouble-Shooting.
Problem: The system does not response when transmitter is pressed.
Make sure the transmitter in good condition. Ensure that the battery is
functioning and LED on the transmitter lights up when button is pressed.
Replace transmitter if the LED does not light after new battery is replaced.
Try any external push buttons or exit buttons. If they activate the gate but all
transmitters do not activate the gate, check receiver wiring to board.
Check remote DIP switches match the transmitter DIP Switches.
Check the wiring of the receiver panel and make sure the power is connected
in correct polarity. Check also the power to the control board with the red LED
at block1 is ON and the battery has 12V. Ensure 12Vdc is supplied to the
receiver box.
Check arm(s) are working using power direct from the battery.
Check wires are connected properly to the control board.
Problem: The gate will open but not close
Check the wire loop is still in place on block 5 between terminal 3 and 4. If
beams are fitted, check beam wiring/setup/ obstructions.
Problem: The gate does not fully open and close, or stops half way.
Ensure there is no obstruction to the movement of the gate. This could also
be high resistance such as poor gate installation or high winds activating the
anti-obstruction sensing. This can be verified by releasing the gate to
Emergency release mode. Manual push the gate open and close to detect
any obstruction.
Ensure that on the first setting setup, the gate is fully closed before the board
is initialized. Short distance detection will result in error of count for the gate
opening and closing angle.
Problem: The gate does not travel smoothly when opening or closing.
Ensure there is no obstruction to the movement of the gate such as hitting the
ground. This can be verified by releasing the gate to Emergency release
mode. Manually swing the gate open / close to detect any tight spots.
Ensure that the gate is properly leveled and that the dimension guide for the
installation of the Automatic gate is followed. Arm must not be parallel to the
gate when fully open or fully closed.
Problem: Gate running slower than it normally does
System is running on battery only (eg. Solar setup) and transformer AC not
connected. Check power with volt meter.
Problem: One gate opens only on a double setup. Check that the receiver is
correctly connected to the control board block 7 terminal 1 for double gate activation.
Short between block 7, terminal 1 and 2 to by-pass the receiver. Remove the 2 wires
from arm of the side that is not working at the control board and carefully place one
on the battery positive and the other wire on the negative. This will by-pace the
control board. Warning remove the arm from gate and post and care is needed when
operating this test. If the arm moves in and out freely then it could be a control board
issue.