EasyPBX EPDH008 Instruction manual

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QuickUserGuide
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Pleasereadthisquickguidecarefullybeforeinstallationandkeepitinasafeplace.
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PleaserefertothecompleteusermanualonthesuppliedCDforinformationonallsystemfunctionality.
DesignedinAustraliabyRhinoCoTechnology
9HannabusPlaceMcGrathsHillNSW2756Australia
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www.easypbxphones.com
[email protected]
[email protected]
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MADEINTAIWAN
N517

‐1‐
Contents

Introduction................................................................................................................................................ 2
Purpose ......................................................................................................................................................................................2
SafetyInformation .....................................................................................................................................................................2
Warranty ....................................................................................................................................................................................2
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Overview .................................................................................................................................................... 3
EasyPBXKit .................................................................................................................................................................................3
EasyPBXEPDH0088LineKeyTelephone ...................................................................................................................................4
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Installation.................................................................................................................................................. 5
Packagecontents .......................................................................................................................................................................5
ImportantNotes.........................................................................................................................................................................5
LineHunt/RotaryGroups..........................................................................................................................................................5
Simplefourstepinstallation ......................................................................................................................................................6
Step1–MounttheEasyPBXDigitalHub ...............................................................................................................................6
Step2–Connectyourincomingtelephonelines...................................................................................................................6
Step3–ConnecttheEasyPBXkeytelephones ......................................................................................................................6
Step4–PoweronyourEasyPBX............................................................................................................................................6
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BasicFunctions ........................................................................................................................................... 7
MakingCalls ...............................................................................................................................................................................7
Makeanoutgoingcall(handset)............................................................................................................................................7
Makeanoutgoingcall(hands‐free) .......................................................................................................................................7
Makeanintercomcall(handset)............................................................................................................................................7
Makeanintercomcall(hands‐free) .......................................................................................................................................7
Savingaspeeddialnumber....................................................................................................................................................8
Makingacallusingspeeddial................................................................................................................................................8
ReceivingCalls ............................................................................................................................................................................8
Usingthetelephonehandset: ................................................................................................................................................8
Usingspeakerphone:..............................................................................................................................................................8
GlobalCallPickup ...................................................................................................................................................................8
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CallFeatures ............................................................................................................................................... 9
CallHold .................................................................................................................................................................................9
Transferringacall...................................................................................................................................................................9
Fastcallswitching.................................................................................................................................................................10
Threewaycalling..................................................................................................................................................................10
Paging ...................................................................................................................................................................................10
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BasicConfiguration................................................................................................................................... 11
SettingtheTimeandDate........................................................................................................................................................11
Settingatimebasedalarm.......................................................................................................................................................11
Changingthevolumelevel .......................................................................................................................................................12
Enteringthevolumeselectionmenu ...................................................................................................................................12
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BasicProgrammingOptions...................................................................................................................... 13
ProgrammingMode .................................................................................................................................................................13
Switchbetweeninternalandexternalmusiconhold..............................................................................................................13
Pagingtones .............................................................................................................................................................................14
Callbackfromhold....................................................................................................................................................................15
PhoneExtensionNames...........................................................................................................................................................15
Three‐WayCalling ....................................................................................................................................................................16
ReturningtoFactoryDefaultSettings ......................................................................................................................................17

‐2‐
Introduction
Purpose
Thankyouforpurchasingan EasyPBXPhoneSystem .Thepurposeofthisdocumentistoprovideyouwithaguidetogetting
thesystemupandrunningquickly.Fullinstructionsforinstalling,configuringandoperatingthesystemcanbefoundonthe
suppliedCD.
SafetyInformation
Whenusingyour EasyPBXPhoneSystem pleaseadheretothefollowingsafetypoints.
• Readandfollowallinstructionscarefully.
• Followallwarningsandinstructionsontheproduct.
• Unplugtheproductfromthepoweroutletbeforecleaning.Donotuseliquidcleanersoraerosolcleaners.Usea
dampclothforcleaning.
• Donotusethisproductnearwater.
• Donotplacethisproductonanunstablecart,standortable.
• Donotallowanythingtorestonthepowercords.Donotplacethisproductinalocationwherethecordscanbe
steppedonorwheresomeonecantripoverthem.
• Donotusethisproductnearanareawherethereisapotentialofgasleaksornearanyexplosivefumes.
• Donotplacethisproductnearoroveraradiatororanyotherheatsource.
• UseONLYthepowercordsuppliedwiththesystem.
• Donotoverloadthewalloutletorpowercordwherethepowercordisinstalled.Thiscanresultinfireorelectric
shock.
• ThisequipmentistobeopenedbyONLYaqualifiedserviceperson.Therearenouserserviceablepartsinside.
Openingthisequipmentmayexposeyoutodangerousvoltageandotherrisks.Incorrectre‐assemblyofthis
equipmentmayresultinelectricshock.
• Avoidspillingliquidonthisequipmentanddonotinsertanyobjectsthroughtheventilationslots.
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Warranty
RhinoCoTechnology(ABN74001621610)(Seller),warrantsitsproductstobeinconformancewithitsownplansand
specificationsandtobefreefromdefectsinmaterialsandworkmanshipundernormaluseandservicefortwelvemonthsfrom
thedateoforiginalpurchase.Seller’sobligationshallbelimitedtorepairingorreplacing,atitsoption,freeofchargefor
materialsorlabour,anypartwhichisprovednotincompliancewithSellersspecificationsorprovesdefectiveinmaterialsor
workmanshipundernormaluseandservice.SellershallhavenoobligationunderthisLimitedWarrantyorotherwiseifthe
productisalteredorimproperlyrepairedorservicedbyanyoneotherthanSeller.
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Forwarrantyservice,returntransportationprepaid,to9HannabusPlaceMcGrathsHillNSW2756.Sellerhasnoobligationto
attendthebuyer’slocationtoretrievethegoodsormakerepairsonsite.
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Therearenowarranties,expressedorimplied,ofmerchantability,orfitnessforaparticularpurposeorotherwise,which
extendbeyondthedescriptiononthefacehereof.InnocaseshallSellerbeliabletoanyoneforanyconsequentialor
incidentaldamagesforbreachofthisoranyotherwarranty,expressorimplied,oruponanyotherbasisofliability
whatsoever,eventhelossordamageiscausedbyitsownnegligenceorfault.
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Sellerdoesnotrepresentthattheproductsitsellsmaynotbecompromised.Consequently,Sellershallhavenoliabilityfor
anypersonalinjury;propertydamageorotherlossbasedonaclaimtheproductfailed.However,ifSellerisheldliable,
whetherdirectlyorindirectly,foranylossordamagearisingunderthislimitedwarrantyorotherwise,regardlessofcauseor
origin,Seller'smaximumliabilityshallnotinanycaseexceedthepurchasepriceoftheproduct,whichshallbethecomplete
andexclusiveremedyagainstSeller.
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ThiswarrantyreplacesanypreviouswarrantiesandistheonlywarrantymadebySelleronthisproduct.Noincreaseor
alteration,writtenorverbal,oftheobligationsofthisLimitedWarrantyisauthorised.

‐3‐
Overview
EasyPBXKit

‐4‐
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EasyPBXEPDH0088LineKeyTelephone
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‐5‐
Installation
Packagecontents
• 1xEasyPBXDigitalHub
• 4xEasyPBX8LineHandsets
• 6xRJ‐11PhoneLead(1.5metre)
• 2xRJ‐11PhoneLead(10metre)
• 1xRJ‐11PhoneLead(20metre)
• 1xRJ‐11PhoneLead(30metre)
• 1xManualCD
ImportantNotes
ItisarequirementforastandardDIYEasyPBXinstallationthatyouhaveoneormoreincomingtelephoneline(s)witheither
modularor606sockets.TheseshouldbefittedbyyourtelecommunicationsprovideroranACMAlicensedtechnician.
LineHunt/RotaryGroups
ToallowyourEasyPBXsystemtocorrectlyhandleincomingcallsonmultiplelines,pleaseensurethatyour
telecommunicationsproviderhasenabledLineHuntoneachofyourincominglines.LineHunt,sometimesreferredtoasline
rotationorrotarylines,automaticallydirectscallsboundforabusylinetothenextfreeline.Withoutthisfeature,callerswill
encounterabusysignalifthelineassociatedwiththenumberdialledisalreadyinuse.
LineHuntDisabled
Eachlinefunctionsasanindependentnormalline.Ifanygivenlineisinuse,outsidecallerswillreceiveabusytonewhen
theytrytodialinonthatnumber.Forthisexample,ifacallerweretodialinonline1(0299991111),thiswouldtieupthe
lineanditsassociatednumber–anynewcallerswouldreceiveabusytoneonthatlineandbeforcedtodialeachofyour
numbersuntiltheyfoundonenotinuse.Thiscancauseobviousproblemsandisnotrecommendedforuseinthebusiness
environment.
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LineHuntEnabled
Eachofyourlinesbecomespartofasinglehuntgroup–Asintheaboveexample,eachwillfunctionasnormalstandalone
linewhencalleddirectly.Howeverwithlinehuntenabled,onelineisdesignatedasyourmainlineanditsnumberiscarried
overtothehuntgroup.Thisisthenumberyouwouldthenadvertisetoyourcustomers.
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Inthisexample,whenthemainnumber(0299991111)isdialled,thehuntgroupwillfirstattempttoringthefirstline(02
99991111).Ifthislineisalreadyinuse,thehuntgroupwillforwardthecalltothesecondline(0299991112).Ifthislineis
alsoalreadyinuse,thehuntgroupwillforwardthecalltothethirdline(0299991113)andsoon.Onlyifallfourlinesarein
usewillyourcallersreceiveabusytone.Inthisinstancemoretelephonelineswillberequired.
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‐6‐
Simplefourstepinstallation
Step1–MounttheEasyPBXDigitalHub
Youshouldchoosealocationclosetoyourtelephoneline
socketsandapoweroutlet.Alsoconsiderwhereyouwish
toplacethetelephones,takingintoaccountthelengthofthe
phoneleadsprovided.

IfyouwishtowallmountyourEasyPBXsystem,threebutton
headscrewswillberequired.TheEasyPBXsystemhooks
overthetopofthesescrews.Pleaseseetheincluded
templateformountingpositions.
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Step2–Connectyourincomingtelephonelines
Plugtheincomingtelephonelinesfromyourtelephonewall
socketsintotheEasyPBXmainunitusingthesupplied1.5m
cables.StandardEasyPBXunitssupportupto6incoming
lines,theseshouldbeconnectedintoportsT1toT6.PortsT7
andT8arenotconnectedandshouldnotbeused.
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Ifthephonesocketsinyourpremisesareoftheolder606
type(seeillustration)pleaseusetheincluded606tomodular
adapters.
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606styleplug&socket
Step3–ConnecttheEasyPBXkeytelephones
Locatethesuppliedphonesandtheirhandsets.Connectthe
handsettothephoneusingthecoiledhandsetleadprovided.
Gentlypushthestraightpartoftheleadbetweenthe
retentiontabsonthebottomofthephone.
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Connectthehandsetstothedigitalhubusingtheincluded
10m,20mand30mtelephoneleads.Theseshouldbe
pluggedintoportsL0toL3.Additionalhandsetsshouldbe
connectedfromportsL4onwards.
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Step4–PoweronyourEasyPBX
FirstEnsurethatalloftheabovestepshavebeencompleted.
PlugtheEasyPBXdigitalhubintoapoweroutletandmove
themainpowerswitchtotheONposition.
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ThefrontstatuslightontheEasyPBXmainunitshouldbegin
toflashandthetelephoneswillperformaself‐testbefore
poweringon.YourEasyPBXsystemisnowreadytomakeand
receivecalls.


‐7‐
Basic Functions

MakingCalls
Makeanoutgoingcall(handset)
Liftthehandset

SelectalineORpress0toautoselect
OR 
Dialthenumberusingthephonekeypad

Whendone,Replacethehandsettoendthecall

Makeanoutgoingcall(hands‐free)
SelectalineORpress0toautoselect
OR 
Dialthenumberusingthephonekeypad

Whendone,pressthe[SPKR]keytoendthecall

Makeanintercomcall(handset)
Liftthehandset

Dialtheextensionofthepersonyouwishtospeakto

Whendone,replacethehandsettoendthecall

Makeanintercomcall(hands‐free)
Dialtheextensionofthepersonyouwishtospeaktousing
thephonekeypad.

Whendone,pressthe[SPKR]keytoendthecall

Note:Extensionnumbersrangefrom20‐35andcorrespondtotheextensionportinuse(20=L0,21=L1etc).Extension
numberswillalsobedisplayedonthephoneLCD(see“PhoneOverview”formoreinformation)

‐8‐
Savingaspeeddialnumber
Speeddiallingcanbeusedtoreducethetimerequiretocallfrequentlyusedtelephonenumbers.Eachspeeddialnumber
mustbeenteredintothemachinecalling.
Pressthe#keytwice.

TheLCDscreenwilldisplaythismessage.

Enteranumberbetween00and89usingthekeypad.Thisis
thelocationofthespeeddial.

Enterthenumberyouwishtostoreasaspeeddial.

PresstheSPKRkeytosavethespeeddialnumber.

Makingacallusingspeeddial
Selectanoutboundline(1‐6),orskipforautomaticline
selection.
PresstheSPDkey.

Enterthetwo‐digitspeeddiallocation–Thenumbertobe
dialledwillbedisplayedontheLCDbeforebeginningtodial.



ReceivingCalls
Usingthetelephonehandset:
Toreceiveacallusingthehandset,simplypickupthesamewayyouwouldwhenusinganormaltelephone.Toselectfrom
multipleincomingcalls,pressthecorrespondinglinebuttonbeforeliftingthehandset.
Usingspeakerphone:
Toreceiveacallusingthephonesinbuiltspeakerandmicrophone,pressthe[SPKR]whenthereisanincomingcall;theline
willbeautomaticallyselected.Toselectfrommultipleincomingcalls,pressthecorrespondinglinebutton.
GlobalCallPickup
Globalcallpickupisusedtoansweraringingphoneatanunattendeddesk.Thisisgenerallyusedwhenanintercomcallis
ringingonanunattendedstation.Toactivateglobalcallpickup,simplyliftyourphonehandsetandpressthe[G‐UP]button
whileanotherstationisringing–thiswillautomaticallytransferandanswerthecall.



Set SPD No. >

‐9‐
Call Features
CallHold
Placingacallonholdallowsyoutotemporarilydisconnectthepersonyouweretalkingtofromyourphone,whilestill
keepingthemontheline.Thishastheeffectofmutingthecallwhilealsoallowingyoutopickupthecallfromanother
handset.Thepersonyouweretalkingtoisnowbeingplayedbackgroundholdmusic.Thecallcanberetrievedfromany
handset.


Toplaceacallonhold,simplypressthe[HOLD]buttonmid‐
call. 
Toretrievethecall,pressthecorrespondinglinebuttonas
indicatedbyflashingthegreenlight. 

Topreventcallersbeingforgotten,afteroneminuteonholdthecallwillbereturnedtothephonethatlasthandledit.The
LCDwilldisplaythelinenumberfollowedby“Callback”.

LCDExample:


Thisfeaturecanbedisabledorhaveitstimeincreased.Pleaserefertothe
BasicProgrammingOptions sectionofthisguide
formoreinformation.
Transferringacall
ThecalltransferfeatureallowsyoutopasscallsbetweenphonesconnectedtotheEasyPBXsystem,withouthavingtoplace
themonhold.

Totransferacall:
Whileacallisinprogress,pressthe[TRAN]button,youwill
bepresentedwiththetransfertoneandthepersononthe
linewillhearthebackgroundmusic.
Dialthestationnumberofthepersontowhichthecall
shouldbetransferred.
• Toperformablindtransfer,simplyhangupthe
phonehandset,thelinelightwillflashyellowuntil
thecallhasbeenanswered.Ifthecallrecipient
doesnotanswerduringthisperiod,thecallmaybe
retrievedbypressingthelinekey.
• Toperformanattendedtransfer,stayontheline.
Thestationyouaretransferringthecalltowillnow
beringing.Whentheuseranswers,youwillbe
connectedtothatstation.Thisgivesyoutheoption
ofcommunicatinginformationtothecallrecipient,
suchaswhothecallisfrom.Whenyouarefinished
hangupthephonehandset,thiswillautomatically
passthelinetothecallrecipient




TRK 01 CallBack
