NEC Electra Elite 192 User manual

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customer service department. Request Stock Number 750363 (Issue 6).

S
YSTEM
H
ARDWARE
M
ANUAL
Stock Number 750363
Issue 6
(Series 6000)
192

NEC America, Inc. reserves the right to change the specifications, functions, or
features at any time without notice.
NEC America, Inc. has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC America,
Inc. and shall not be reproduced without prior written approval of NEC America,
Inc.
Dterm is a registered trademark of NEC Corporation and Electra Elite is a
registered trademarks of NEC America, Inc. Windows is a registered trademark
of Microsoft Corporation. AT&T is a registered trademark of AT&T Wireless
Services, Inc.
Copyright 2002
NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development

GENERAL INFORMATION Congratulations! You have purchased the NEC Electra Elite 192 System.
The Electra Elite 192 system is a feature-rich key system that provides over
200 features including Computer Telephony Integration, Least Cost Routing,
Automatic Call Distribution, T1, ISDN-BRI Voice Trunks, ISDN-PRI Voice
Trunks, Voice over Internet Protocol, LAN/KTS Cabling Integration and many
others.
The Electra Elite 192 system provides the customer needs today, and as
business expands the system can be expanded to grow as well.
The Electra Elite 192 system has a set of manuals that provide all the
information necessary to install and support the system. This preface
describes these manuals.
THIS MANUAL This manual contains detailed instructions to install the Electra Elite 192
KSUs, ETUs, Multiline Terminals, and optional equipment in the following
chapters.
Chapter 1 – Introduction
Chapter 1 is a brief description of the Electra Elite 192 system and contains a
detailed list of equipment available with the system.
Chapter 2 – System Specifications
Chapter 2 contains detailed specifications for the Electra Elite 192 system and
should be carefully reviewed by the technician before installing the system.
Chapter 3 – Hardware Requirements
Chapter 3 contains the hardware requirements for the Electra Elite 192
system and should be read by the technician before installing the system.
Chapter 4 – Installing KSUs
Chapter 4 contains the information necessary to install the basic and
expansion KSUs. The technician should become familiar with this section
before starting installation.
Preface

Chapter 5 – Installing Electronic Telephone Units
Chapter 5 contains instructions to install the ETUs in the Basic and Expansion
KSUs.
Chapter 6 – Installing Electra Elite and Dterm Series E Multiline Terminals
Chapter 6 describes each available terminal that can be used with the Electra
Elite 192 system and includes installation instructions.
Chapter 7 – Installing Optional Equipment
Chapter 7 contains installation instructions for optional equipment that can be
added to the system as customer business grows.
Chapter 8 – Installing Electra Professional Equipment
Chapter 8 contains instructions for installing Electra Professional terminals on
the Electra Elite 192 system.
Chapter 9 – System Maintenance
Chapter 9 is a guide to help the technician troubleshoot and diagnose
problems during and after system installation.
SUPPORTING
DOCUMENTS Other manuals in the set are described below.
Electra Elite 48/192 Features and Specifications Manual (Stock Number
750361)
This manual describes each available feature for the system.
Electra Elite 192 General Description Manual (Stock Number 750360)
This manual contains general information about the system features,
configuration and standards. This overview of the Electra Elite system is
useful when presenting information to potential customers.
Electra Elite 48/192 Programming Manual (Stock Number 750362)
This manual contains all programming instructions for the Electra Elite
system.

Electra Elite Least Cost Routing Manual (Stock Number 750364)
This manual contains instructions for the service technician to program the
customer system for least cost routing.
Electra Elite Automatic Call Distribution Manual (Stock Number 750365)
This manual contains instructions for the service technician to program the
ACD. This manual can be used also by the ACD supervisor, at the customer
site, to become familiar with the ACD/MIS feature.
Electra Elite 48/192 Job Specifications Manual (Stock Number 750377)
This manual contains instructions to install and maintain the Electra Elite
48/192 system and includes job specification worksheets. Completing the
worksheets provides all system programming values and configuration
information necessary for technicians to maintain the system.
Elite ACD Plus Installation Manual (Stock Number 750359)
This manual provides general information about the Elite ACD Plus features,
installation procedures and feature programming. The NEC Elite ACD Plus is
an Automatic Call Distribution card that supports up to 40 agents and 12
supervisors at one time
Electra Elite Wireless System Manual (Stock Number 750423
This manual describes the system and provides hardware installation and
programming procedures for the Electra Elite Wireless Communication
System (WCS).
Electra Elite System Administration Terminal End-User Manual (Stock
Number 750180-1)
This manual describes the operation of the SAT End-User program for the
Electra Elite Key Telephone system. This program is a user-friendly Windows
application that allows the user to program and configure several features of
the Eletra Elite KTS from the PC environment.
Elite VoIP Gateway Card Installation Manual (Stock Number 750367)
This manual describes the IPT(4)/(8)-U10 ETU, an optional interface for the
Electra Elite KTS, that can combine trunk and tie line calls into Voice over
internet Protocol (VoIP) Gateway trunks.

THIS PAGE INTENTIONALLY LEFT BLANK

Regulatory Information

System Hardware Manual 1
GENERAL
INFORMATION Established Federal Communications Commission (FCC) rules permit this
telephone system to be directly connected to the telephone network. A jack is
provided by the telephone company. Jacks for this type of customer provided
equipment are not provided on party lines or coin lines.
The telephone company may change technical operations and procedures.
When such changes affect the compatibility or use of the Electra Elite system,
the telephone company is required to give adequate notice of the changes.
COMPANY
NOTIFICATION Before connecting this telephone system to the telephone network, the
following information must be provided to the telephone company:
1. Your telephone Number.
2. FCC registration number:

When the system is to be installed as a Key Function system (no dial
access to Trunk Groups/Route Advance Blocks), use the following
number:
AY5THA-24363-KF-E

When the system is to be installed as a Multifunction system, use the
following number:
AY5THA-24361-MF-E

When the system is to be installed as a PBX system, use the
following number:
AY5THA-24362-PF-E

Ringer Equivalence Number (REN): 2.0B

USOC jack required: RJ21X
Regulatory Information

2Regulatory Information
Issue 6 Electra Elite
The Facility Interface Code (FIC), Ringer Equivalent Number (REN), Service
Order Code (SOC), and Jack for each interface ETU are listed in the
following table:
INCIDENCE OF HARM When the system is malfunctioning, it could harm the telephone network.
The telephone system should be disconnected until the problem can be
determined and repair is made. When this is not done, the telephone
company may temporarily disconnect service.
Table 1 FIC, REN, SOC, andJack Types for Electra Elite System ETUs
Trunk/Station ETU Type FIC REN SOC Jack
BRT(4)-U10 ETU 02IS5 N/A 6.0F N/A
CAMA Trunk 02RV-O 0.7A 9.0F RJ21X
COI(4)-U10 ETU (Loop Start) 02LS2 0.7A 9.0F RJ21X
COI(8)-U10 ETU (Loop Start) 02LS2 0.7A 9.0F RJ21X
COI(8)-U10 ETU (Ground Start) 02GS2 0.7A 9.0F RJ21X
COIB(4)-U10 ETU for COID/COI
Mode (Loop Start) 02LS2 0.7A 9.0F RJ21X
COIB(4)-U10 ETU for COI Mode
(Ground Start) 02GS2 0.7A 9.0F RJ21X
COID(4)/(8)-U10 ETU (Loop Start) 02LS2 0.7A 9.0F RJ21X
DID(4)-U10 ETU 02RV2T N/A 9.0F RJ21X
DTI-U10/20 ETU
04DU9-BN
04DU9-DN
04DU9-1KN
04DU9-1SN
N/A 6.0P N/A
OPX(2)-U10 ETU 0L13C N/A 9.0F RJ21X
PRT(1)-U10/20 ETU 04DU9-1SN N/A 6.0P N/A
TLI(2)-U10 ETU TL31M N/A 9.0F RJ21X

Electra Elite Issue 6
System Hardware Manual 3
RADIO FREQUENCY
INTERFERENCE In compliance with FCC Part 15 rules, the following statement is provided:
IMPORTANT NOTE
“This equipment generates, uses, and can radiate radio frequency energy and if
not installed and used in accordance with the Installation Service Manual, may
cause interference to radio communications. This equipment has been tested
and approved for compliance with the limits for a Class A computing device
pursuant to Subpart J of Part 15 of FCC Rules, that provide reasonable protection
against such interference when operated in a commercial environment.
Operation of this telephone system in a residential area is likely to cause
interference, in which case, the user, at his or her own expense, is required to
take whatever measures may be required to correct the interference.”
HEARING AID
COMPATIBILITY The NEC Multiline Terminals and NEC Single Line Telephones provided
for this system are hearing aid compatible. The manufacturer of other
Single Line Telephones for use with the system must provide notice of
hearing aid compatibility to comply with FCC rules that prohibit the use of
non-hearing aid compatible telephones.
DIRECT INWARD
DIALING Operating this equipment without providing proper answer supervision is a
violation of Part 68 of the FCC rules.
Proper Answer Supervision occurs when:

This equipment returns answer supervision to the Public Switched
Telephone Network (PSTN) when Direct Inward Dialing (DID) calls
are:

Answered by the called station.

Answered by the Attendant.

Routed to a recorded announcement that can be administered by
the Customer Premise Equipment (CPE) user.

Routed to a dial prompt.

This equipment returns answer supervision on all DID calls forwarded
to the Public Switched Telephone Network (PSTN). Permissible
exceptions are:

A call is unanswered.

A busy tone is received.

A reorder tone is received.

4Regulatory Information
Issue 6 Electra Elite
VOICE
ANNOUNCEMENT/
MONITORING OVER
DID LINES CAUTION
The use of monitoring, recording or listening devices to eavesdrop, monitor, retrieve
or record telephone conversations or other sound activities, whether or not
contemporaneous with its transmission, may be illegal in certain circumstances
under federal or state laws. Legal advise should be sought prior to implementing
any practice that monitors or records any telephone conversation. Some federal
and state laws require some form of notification to all parties to the telephone
conversation, such as using a beep tone or other notification methods,or require the
consent of all parties to the telephone conversation, prior to monitoring or recording
a telephone conversation. Some of these laws incorporate strict penalties.
MUSIC ON HOLD IMPORTANT NOTE
"In accordance with U.S. Copyright Law, a license may be required from the
American Society of Composers, Authors and Publishers, or other similar
organization, when radio or TV broadcasts are transmitted through the Music On
Hold feature of this telecommunication system. NEC America Inc., hereby disclaims
any liability arising out of the failure to obtain such a license."
SERVICE
REQUIREMENTS When equipment malfunctions, all repairs will be performed by NEC
America, Inc. or by an authorized agent. The user must report the need for
service to an NEC America, Inc. authorized agent or to NEC America, Inc.
UL REGULATORY
INFORMATION This equipment has been listed by Underwriters Laboratories and complies
with all applicable requirements of the standard for telephone equipment UL
1459.

Electra Elite Issue 6
System Hardware Manual 5
INDUSTRY CANADA
REQUIREMENTS Industry Canada has established rules that permit this telephone system
to be directly connected to the telephone network. Prior to the connection
or disconnection of this telephone system to or from the telephone
network, the telephone company must be provided with the following
information.
1. Your telephone number:
2. IC Certificate number: 140 7942 A
3. Ringer Equivalence Number (REN) of the equipment: 2.1
The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network
protective, operational and safety requirements as prescribed in the
applicable Terminal Equipment Technical requirements document(s). The
Department does not guarantee that equipment operates to user
satisfaction.
Before installation, the user should ensure that it is permissible to connect
this equipment to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, when present, are connected together. This precaution may
be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but
should contact the applicable electric inspection authority, or electrician.
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination of an interface may
consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalent Numbers of all the devices does not
exceed 5.

6Regulatory Information
Issue 6 Electra Elite
This equipment is listed by the Canadian Standards Association and
complies with all applicable requirements of the standard for telephone
equipment C 22.2 No. 225.
This equipment meets IC requirements CS03.
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as regulated by the radio interference
regulations of Industry Canada.
Le present appareil numerique n’emet pas de bruits radioelectriques
depassant les limites applicables aux appareils numeriques de Classe A
prescrites dans le reglement sur le brouillage radioelectrique edicte par
Industrie Canada.
BATTERY DISPOSAL The Electra Elite system includes the batteries listed below. When
disposing of these batteries, KSUs, and/or ETUs, you must comply with
applicable federal and state regulations regarding proper disposal
procedures.
Table 2 Battery Types and Quantities for KSUs and ETUs
Unit Name Type of Battery Quantity
B64-U10 KSU Lead Acid 2
CPUB( )-U10 ETU Nickel-Cadmium 1
CTI/VP(4)/(8)/(12)/(16)-
U10 Lithium 1
DTP-1HM-1(WH) TEL
DTP-1HM-2(WH)/(BK)
TEL
Lithium 1
DTP-16HC-1(BK) TEL Nickel-Cadmium 1
DTR-4R-1(BK) TEL Nickel-Cadmium 1
DTU-4R-1(BK) TEL Lead Acid 1
ETW-4R-1(BK) TEL Nickel-Cadmium 1
FMS(2)/(4)/(8)-U10
ETU Nickel-Cadmium 1
MIFA-U10 Nickel-Cadmium 1
MIFM-U10 Nickel-Cadmium 1

Electra Elite Issue 6
System Hardware Manual 7
The Electra Elite CPUB( )-U10 ETU provides memory backup for
approximately 21 days. The Ni-Cd battery should be replaced about every
two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE
PRODUCT YOU PURCHASED CONTAINS A NICKEL-CADMIUM OR
SEALED LEAD BATTERY. NICKEL-CADMIUM OR SEALED LEAD
BATTERIES MUST BE COLLECTED, RECYCLED, OR DISPOSED OF
IN AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead
batteries with the municipal solid waste stream is PROHIBITED BY LAW
in most areas. Contact your local solid waste management officials for
other information regarding the environmentally sound collection,
recycling, and disposal of the battery.
Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or
state approved nickel-cadmium (or sealed lead) battery recycler. This
may be where the batteries were originally sold or a local seller of
automotive batteries. Contact your local waste management officials for
other information regarding the environmentally sound collection, recycling
and disposal of the battery contained in this product. For Ni-Cd batteries,
you can also call 1-800-8-BATTERYSM if further information is required.
The packaging for the Electra Elite system contains the following labels
regarding proper disposal.

8Regulatory Information
Issue 6 Electra Elite
PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
CONTAINS SEALED LEAD BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
Ni-Cd
CONTAINS NICKEL-METAL HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Ni-MH