Karel MS26S Product information sheet

Karel MS26s
Telephone System
Easy to Use
Owner’s
Guide
Edition 3.1

L
CONTENTS
SECTION CODE PAGE
INTRODUCTION 1
USER’S GUIDE
I. GENERAL DEFINITIONS 3
I.1. HOOK-FLASH 3
I.2. HANG UP 4
II. HOW TO MAKE CALLS 5
II.1. CALLING AN EXTENSION 5
II.2. CALLING THE OPERATOR (0) 5
II.3. MAKING EXTERNAL CALLS (9 or 7) 6
II.4. LAST NUMBER REDIAL (70) 6
II.5. PRIVATE POOL ENTRY (84) 7
II.6. CALLING FROM PRIVATE POOL (6) 7
II.7. CALLING FROM COMMON POOL (5) 8
II.8. LAST NUMBER AUTO-DIAL (770) 8
II.9. CALL BACK (8/81) 9
II.10. CAMP ON 10
II.11. INTRUSION (0) 10
II.12. CALLING THE DOORPHONE (10) 11
III. HOW TO ANSWER CALLS 13
III.1. ANSWERING CALLS 13
III.2. EXTERNAL CALL PICK UP (3) 13
III.3. SELECTIVE CALL PICK UP (82) 14
IV. HOW TO HANDLE CALLS 15
IV.1. CALL HOLD / RETRIEVE (#) 15
IV.2. INQUIRY CALL 16
IV.3. CALL TRANSFER 17
IV.4. CALL PARK (#4) 18
IV.5. PARKED CALL RETRIEVE (4) 18
IV.6. CONFERENCE 19
IV.7. LINE-LINE CONNECTION 20
IV.8. LINE FLASH (#9) 21

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SECTION CODE PAGE
V. PASSWORD SERVICES 23
V.1. PASSWORD DEFINE (836) 23
V.2. PASSWORD UPDATE (836) 23
V.3. PHONE LOCK (837) 24
VI. OTHER USER SERVICES 25
VI.1. REMINDER SERVICE (838) 25
VI.2. DO NOT DISTURB (831/830) 26
VI.3. FOLLOW ME (85) 26
VI.4. BACKGROUND MUSIC (857) 27
VI.5. DOOR-OPENER (23) 27
OPERATOR’S GUIDE
I. MUSIC ON HOLD (832) 29
II. TIME SETTING (88) 30
III. DATE SETTING (833) 30
IV. NIGHT MODE (879/878) 31
V. EXTERNAL CALL DIVERSION (795) 31
VI. SYSTEM PARAMETER UPDATE (824) 32
VII. LINE CHECK SERVICE (827) 32
VIII. COMMON POOL ENTRY (SYSTEM SUPERVISOR ONLY) (834) 33
CALL RECORD LISTING GUIDE
I. CALL RECORD LISTING FEATURES 35
I.1. ALL CALL LISTING (8767/8768) 35
II. KY16 ONLY FEATURES 37
II.1. COMMON POOL LISTING (8764) 37
II.2. DATE & TIME LISTING (8765) 37
II.3. FORM FEED (8763) 38
II.4. LINE FEED (8762) 38
II.5. OFF LINE (8760) 38
II.6. ON LINE (8761) 39

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OTHER FAMILY MEMBERS
In addition to MS26s system Karel has five other systems in MS family with
different capacities:
MS38s
➤
4/8 capacity.
MS48
➤
48 total port capacity.
MS48-ISDN
➤
48 total port capacity.
MS128
➤
128 total port capacity,
MS224
➤
224 total port capacity.

For more information about all Karel products, please consult your
installer.

INTRODUCTION
This Easy to Use Owner's Guide provides an overall reference on the
facilities of KAREL MS26s Telephone System.
This guide is formed up of three main chapters:
1) User's Guide: All the facilities that can be used by any extension
user having a standard telephone set are given. Many features
that can be activated much easily when Karel Feature Phones are
used are not included in this guide.
2) Operator's Guide : The facilities that can be used only by the
operator are given. Some of the information given in this chapter
are meant for the operator with a Karel Feature Phone.
3) Call Record Listing Guide : The CRL facilities which can be used
only by the operator are given. The explanations in this chapter
are meaningful only if there is a CRL output device connected to
the system.
The operator is the first extension of the system, with default
number 11.

USER'S GUIDE

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Karel MS26s Easy To Use Owner’s Guide
Edition 3.13
I. GENERAL DEFINITIONS
In this guide the explanations of the features are given in a fixed format;
Header Name and code of the feature is given.
Description Brief description of the feature as well as frequently used
applications, as appropriate, are given.
Activate Procedure to activate the feature is illustrated with figures.
Cancel Procedure to cancel the activated feature is illustrated with figures.
Notes Supplementary notes, restrictions and remarks about the required
authorizations, if any, in using the feature are given.
The "Hook-Flash" and "Hang Up" operations, which are frequently used throughout
the rest of this guide, can be implemented in various ways. It is strongly
recommended to read the following sections to find out the most appropriate way
for the user.
I.1. HOOK-FLASH
Hook-flash is required to activate some features (e.g. call hold, call park) described
in the following pages. When a user makes hook-flash, he receives a discontinuous
special tone. Various ways to make hook-flash depending on the telephone set of
the user are given below:
• All users can make hook-flash:
⇒By pressing the hook switch of the telephone for a short while (100-600
milliseconds).
• The users with DTMF telephone sets having a "#" key can also make hook-
flash:
⇒By pressing "#" key (a little longer than pressing the number keys).
• The users with telephone sets having "FLASH" or "R" key can also make hook-
flash:
⇒By pressing the "FLASH" or "R" key (provided these keys give a pause
between 100- 600 milliseconds).
Although hook-flash is illustrated with figure in the following pages of this
guide, any method explained above can be used for hook-flash.

Karel MS26s Easy To Use Owner’s Guide
Edition 3.1
4
I.2. HANG UP
Hang up is required to terminate some features (e.g. an external call, call transfer)
described in the following pages. Various ways to hang up depending on the
telephone set of the user are given below:
• All users can hang up:
⇒By placing the handset of the telephone.
• The users with DTMF telephone sets having a " " key can also hang up:
⇒By pressing " " key (a little longer than pressing the number keys). When
"" key is pressed, the user receives dial tone of the system as if he placed the
handset and lifted it again.
• The users with telephone sets having "TRANSFER" key can also hang up:
⇒By pressing the "TRANSFER" key. When "TRANSFER" key is pressed, the
user receives dial tone of the system as if he placed the handset and lifted it
again.
Although hang up is illustrated with figure in the following pages of this guide,
any method explained above can be used for hang up.

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Karel MS26s Easy To Use Owner’s Guide
Edition 3.1 5
II. HOW TO MAKE CALLS
II.1. CALLING AN EXTENSION
• ACTIVATE
Lift handset.
Dial extension number.
II.2. CALLING THE OPERATOR (0)
• ACTIVATE
Lift handset.
• NOTES
The operator may also be called by the extension number.

Karel MS26s Easy To Use Owner’s Guide
Edition 3.1
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II.3. MAKING EXTERNAL CALLS (9 or 7)
Any idle line or a specific line can be accessed to make external calls.
• ACTIVATE (AUTOMATIC LINE ACCESS)• ACTIVATE (SELECTIVE LINE ACCESS)
Lift handset. Lift handset.
Receive C.O. dial tone.
Dial line number (1 or 2).
Dial external number.
Receive C.O. dial tone.
Dial external number.
• NOTES
This feature is subject to External Call Authority Level of the extension, defined
by programming.
II.4. LAST NUMBER REDIAL (70)
Allows calling the last dialed external number.
• ACTIVATE
Lift handset.
The system starts dialing the external number.

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II.5. PRIVATE POOL ENTRY (84)
An external number can be stored in the private pool.
• ACTIVATE
Lift handset.
Dial private pool no (00,…,23).
Dial external number.
Hang up.
• NOTES
1. Up to twenty-four external numbers can be stored in the private pool of each
extension.
2. The number to be stored can be at most 16 digits.
3. By pressing "#" a pause can be inserted between the digits. Each time "#" is
pressed a pause of 1 second is inserted and each "#" counts as one digit.
II.6. CALLING FROM PRIVATE POOL (6)
Allows calling an external number previously stored in the private pool of the
extension.
• ACTIVATE
Lift handset.
Dial private pool no (00,…,23).
The system starts dialing the external number.
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Karel MS26s Easy To Use Owner’s Guide
Edition 3.1
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II.7. CALLING FROM COMMON POOL (5)
Allows calling an external number stored in the common pool of the system.
• ACTIVATE
Lift handset.
Dial common pool no (00,…,99).
The system starts dialing the external number.
• NOTES
Consult the System Supervisor for the list of external numbers stored in the
common pool of the system.
II.8. LAST NUMBER AUTO-DIAL (770)
Activates the system to call the last external number dialed repetitively.
• ACTIVATE • CANCEL
Lift handset. Lift handset.
Hang up. Hang up.
Wait until called party rings.
Your telephone rings in external
call cadence.
Lift handset.
Converse.

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Edition 3.1 9
• NOTES
1. If you are engaged in a conversation when the system attempts to connect
the line, you will be warned by short beeps through the earphone. In such
a case, you should terminate or park your present call and hang up. You
may then answer the recall when your telephone starts ringing.
2. The system keeps calling the external number up to the limit determined
by the local authorities. If the called party cannot be reached during these
attempts, the facility is cancelled automatically.
II.9. CALL BACK (8/81)
Activates the system to call you back when the called busy extension or line gets
idle.
• ACTIVATE • CANCEL
You are receiving busy tone. Lift handset.
Hang up.
Receive internal dial
tone.
Wait until extension or line gets
idle.
Your telephone rings in internal
call cadence.
Lift handset.
Converse.
• NOTES
If you are busy at the time of recall, the system rings your telephone after you
hang up.

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Edition 3.1
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II.10. CAMP ON
Allows waiting for the connection while the called extension or line is busy, which is
established as soon as the called extension or line gets idle.
• ACTIVATE
You are receiving busy tone upon dialing extension number or
7 + line number (1 or 2).
Wait until extension or line gets idle.
Receive ring back tone (C.O. dial tone for line).
Converse (for extension), or,
Dial external number (for line).
II.11. INTRUSION (0)
Allows intruding an ongoing external call of a busy extension. During intrusion, the
external party can hear you but cannot participate in the conversation.
• ACTIVATE
You are receiving busy tone upon dialing extension number.
Converse.
• NOTES
1. When you hang up the two parties may go on with their conversation.
2. The intruded parties receive a short “beep” just after intrusion.

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Karel MS26s Easy To Use Owner’s Guide
Edition 3.1 11
II.12. CALLING THE DOORPHONE (10)
• ACTIVATE
Lift handset.
Converse.
• NOTE
When the DY01 user presses the ring button, the telephone of the operator rings
so that he answers the doorphone call.