Panasonic KX-TDA50 User manual

Model No. KX-TDA50/KX-TDA100
KX-TDA200/KX-TDA600
Hybrid IP-PBX
Operating Manual
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 5.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
Document Version: 2008-10

Feature Highlights
IP Communication
This PBX supports IP communication using
a variety of IP telephones, such as the
KX-NT300 series with Bluetooth wireless
headsets.
R
IP Proprietary
Telephone
IP Softphone
You can install a software-based telephone
(Panasonic IP Softphone) on your PC to make
and receive calls using Internet Protocol (IP)
and access PBX features without a wired IP
Proprietary Telephone.
Consult your dealer Consult your dealer
This PBX can establish Incoming Call Distribution
Groups (ICD Groups) by which a large volume of
calls from external customers can be received.
One extension can act as the supervisor, and
monitor other group members.
Call Center
Queuing
Customers
ICD
Group 01
ICD
Group 02
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Voice Mail Integration
Message Message
Message Message
1.3.35 ICD GROUP FEATURES (Page 88) 1.3.70 Voice Mail Features—Voice Mail
Integration (Page 134)
This PBX optionally supports a Portable Station
(PS) system. PSs can be used in the PBX
with other wired telephones.
Wireless System
PC Phone/PC Console
This PBX supports PC Phone/PC Console
when your PC is connected to certain
Panasonic telephones via USB interface.
PC Phone/PC Console provides advanced
control and monitoring of your PBX.
PC
Section 4 Appendix (Page 187) Refer to the Feature Manual
2 Operating Manual Document Version 2008-10
Feature Highlights

A Panasonic telephone that is equipped with
a Navigator Key/Jog Dial and a display helps
you to access desired features easily. Also, you
will be informed of the arrival of an incoming call
or a message waiting by the lamp if it is equipped.
Easy Operation
ENTER
Navigator Key Jog Dial Message/Ringer Lamp
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Call Record
(Station Message Detail Recording)
Date
01/02/02
01/02/02
Time
10:03AM
11:07AM
Ext
1230
2230
• • • • • • •
• • • • • • •
• • • • • • •
1.1 Before Operating the Telephones
(Page 20)
Refer to the Feature Manual
You can set incoming calls to be redirected
to your message box to let callers leave voice
messages when you are unable to answer
the phone.
Simplified Voice Message
Hello, this
is 204. Please
leave your
message.
1.3.62 SVM (Simplified Voice Message)
(Page 116)
In This Manual,
•The following abbreviations are used:
APT ® Analog Proprietary Telephone
Display PT ® Proprietary Telephone with a Display
DPT ® Digital Proprietary Telephone
IP-PT ® IP Proprietary Telephone
PS ® Portable Station
PT ® Proprietary Telephone
SLT ® Single Line Telephone
•The suffix of each model number is omitted.
•The illustrations of the PBX are based on the KX-TDA200.
•The following icons are used frequently.
ConditionsHints
!!
!!
Document Version 2008-10 Operating Manual 3
Feature Highlights

Notice
•Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
NOTES
•This manual provides basic information on how you can access commonly used PBX functions with
proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles.
For detailed information about each feature or setting, refer to the Feature Manual or PC Programming
Manual.
•In this manual, several kinds of PTs appear, as follows:
–IP Proprietary Telephone (IP-PT)
–Digital Proprietary Telephone (DPT)
–Analog Proprietary Telephone (APT)
–Proprietary Telephone with a Display (Display PT)
"PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports specific PTs,
such as IP-PTs, the available telephone types are clearly indicated.
•IP-PTs may become busy and you may not be able to make or receive calls, depending on the network
status.
•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, refer to the PC Programming Manual or PT
Programming Manual.
•Product specifications are subject to change without notice.
4 Operating Manual Document Version 2008-10
Feature Highlights

Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to property.
Trademarks
•The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under license.
•All other trademarks identified herein are the property of their respective owners.
Document Version 2008-10 Operating Manual 5
Feature Highlights

Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the following:
•Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
•Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
•Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS
6 Operating Manual Document Version 2008-10
Important Safety Instructions

Important Information
SAVE THESE INSTRUCTIONS
WARNING
SAFETY REQUIREMENTS
For All Telephone Equipment
•The product may only be installed and serviced by qualified service personnel.
•To prevent possible fire or electric shock, do not expose the product to rain or moisture.
•Follow all warnings and instructions marked on the product.
•Do not place the product on an unstable surface, as a fall may cause serious internal damage.
•The product should only be connected to the type of electrical power supply specified on the product label.
If you are not sure of the type of power supply to your home, consult your dealer or local power company.
•For safety purposes some products are equipped with a grounded plug. If you do not have a grounded
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
•Do not allow anything to rest on the power cord. Do not locate the product where the power cord may be
stepped on or tripped on.
•To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
•To reduce the risk of electric shock, do not disassemble the product. Only qualified personnel should
service the product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
•Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following
cases:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate according to the operating instructions. Adjust only the controls that are
explained in the operating instructions. Improper adjustment of other controls may result in damage
and may require service by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If product performance deteriorates.
For the PBX
•If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return
the unit to your dealer.
•Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized
Panasonic Factory Service Center.
•This unit is equipped with a grounded plug. For safety reasons this plug must only be connected to a
grounded outlet that has been installed according to applicable regulations.
•Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
•Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as
they may explode. Dispose according to local regulations.
CAUTION
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Important Information

SAFETY REQUIREMENTS
For All Telephone Equipment
•Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or
aerosol cleaners.
•The product should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), and
vibration, and should not be exposed to direct sunlight.
For the PBX
•When relocating the equipment, first disconnect the telecom connection before disconnecting the power
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect
the telecom connection.
•The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near
the equipment and is easily accessible.
•Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it
from overheating, these openings must not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never
be placed near or over a radiator or other heat source. This product should not be placed in a sealed
environment unless proper ventilation is provided.
•To protect this unit from static electricity, do not touch any external connectors of the unit.
SECURITY REQUIREMENTS
In order to use the PBX safely and correctly the Security Requirements below must be observed. Failure to do
so may result in:
•Loss, leakage, falsification or theft of user information.
•Illegal use of the PBX by a third party.
•Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
1. Information stored on the SD Memory Card:
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal
Identification Numbers (PINs), etc.
2. Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Requirements
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be
easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access
to prevent data leakage.
2. Always make backups of data stored on the SD Memory Card. For details, consult your dealer.
3. To prevent illegal access from the Internet, activate a Firewall.
4. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
5. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the SD Memory Card.
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.
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Important Information

7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external device,
ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically
unusable.
Notice
SAFETY REQUIREMENTS
For All Telephone Equipment
•Read and understand all instructions.
For the PBX
•Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent
lamps, motors, and televisions. These noise sources can interfere with the performance of the PBX.
•If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:
1. Disconnect the PBX from all CO lines.
2. Connect known working single line telephones (SLTs) to those CO lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected
to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO
lines until it has been serviced by an authorized Panasonic Factory Service Center.
Notes
SAFETY REQUIREMENTS
For All Telephone Equipment
•Never attempt to insert wires, pins, etc. into the vents or holes of the product.
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Important Information

Attention
•When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
•For users of PC Phone (Free License Version) shipped with KX-DT301/KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
–Recording
–TAM
–Voice Memo
–Text Memo
–Speed
To continue using any of the corresponding features after the trial period, please purchase KX-TDA0350
(PC Phone, 5 licenses).
Notice for users in California
This product contains a CR coin cell lithium battery that
contains perchlorate material—special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
10 Operating Manual Document Version 2008-10
Attention

F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the side of this equipment is a label that contains, among other information, a product identifier in the
following format:
•US:AAAEQ##TXXXX
If requested, this number must be provided to the telephone company.
Installation must be performed by a qualified professional installer. If required, provide the telephone
company with the following technical information:
•Telephone numbers to which the system will be connected
•Make: Panasonic
•Model: KX-TDA50, KX-TDA100, KX-TDA200, and KX-TDA600
•Certification No.: found on the side of the unit
•Ringer Equivalence No.
KX-TDA50/KX-TDA100/KX-TDA200: 0.3A
KX-TDA600: 0.4B
•Facility Interface Code
KX-TDA50: 02LS2
KX-TDA100/KX-TDA200: 02LS2, 04DU9.BN/DN/1KN/1SN
KX-TDA600: 02LS2, 04DU9.BN/DN/1KN/1SN
•Service Order Code
KX-TDA50: 9.0F
KX-TDA100/KX-TDA200/KX-TDA600: 9.0F, 6.0P
•Required Network Interface Jack
KX-TDA50: RJ11
KX-TDA100/KX-TDA200: RJ21X, RJ48C, RJ2HX
KX-TDA600: RJ21X, RJ48C
2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact the local telephone company.
For products approved after July 23, 2001, the REN for this product is part of the product identifier that has
the following format:
•US:AAAEQ##TXXXX
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
4. Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice
in order for you to make necessary modifications to maintain uninterrupted service.
5. Trouble with this equipment
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

If trouble is experienced with this equipment, for repair or warranty information, please see the attached
warranty, which includes the Service Center Directory. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is
resolved.
6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
7. Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION
•Any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
•The software contained in the ARS and TRS features to allow user access to the network must be
upgraded to recognize newly established network area codes and exchange codes as they are placed
into service.
Failure to upgrade the on-premise PBXs or peripheral equipment to recognize the new codes as they
are established will restrict the customer and users of the PBX from gaining access to the network and
to these codes.
KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA.
12 Operating Manual Document Version 2008-10
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

For 2.4 GHz Cell Station
Privacy of communications may not be ensured when using the wireless systems.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this device.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the distance between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.
To minimize or prevent such interference, the base of the wireless telephone should not be placed near
or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from
the TV or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical
appliances.
CAUTION
To comply with FCC RF exposure requirements in uncontrolled environment:
•This equipment must be installed and operated in accordance with provided instructions and a
minimum 20 cm (8 in) spacing must be provided between antenna and all person’s body (excluding
extremities of hands, wrist and feet) during wireless modes of operation.
•This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine
if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the
frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.)
Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio
frequency) energy.
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

For DECT 6.0 Cell Station
Privacy of communications may not be ensured when using the wireless systems.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this device.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the distance between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.
To minimize or prevent such interference, the base of the wireless telephone should not be placed near
or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from
the TV or VCR. This will often reduce, or eliminate, interference.
CAUTION
To comply with FCC RF exposure requirements in uncontrolled environment:
•This equipment must be installed and operated in accordance with provided instructions and a
minimum 20 cm (8 in) spacing must be provided between antenna and all person’s body (excluding
extremities of hands, wrist and feet) during wireless modes of operation.
•This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine
if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the
frequency range of 1920 MHz to 1930 MHz, and the output peak power level is less than 0.12 W.) Do not
use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals
or health care facilities may be using equipment that could be sensitive to external RF (radio frequency)
energy.
14 Operating Manual Document Version 2008-10
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

Table of Contents
1 Operation ................................................................................................19
1.1 Before Operating the Telephones .................................................................................20
1.1.1 Before Operating the Telephones ..................................................................................20
1.2 Basic Operations .............................................................................................................30
1.2.1 Making Calls ...................................................................................................................30
1.2.2 Answering Calls ..............................................................................................................32
1.3 Telephone Features and Operation ...............................................................................34
1.3.1 Absent Message .............................................................................................................34
1.3.2 Account Code Entry .......................................................................................................35
1.3.3 Alternate Calling—Ring/Voice ........................................................................................36
1.3.4 Automatic Callback Busy (Camp-on) .............................................................................36
1.3.5 BGM (Background Music) ..............................................................................................37
1.3.6 Call Hold .........................................................................................................................38
1.3.7 Call Monitor ....................................................................................................................40
1.3.8 Call Park .........................................................................................................................40
1.3.9 Call Pickup .....................................................................................................................42
1.3.10 Call Splitting ...................................................................................................................43
1.3.11 Call Transfer ...................................................................................................................44
1.3.12 CALL WAITING FEATURES ..........................................................................................46
1.3.13 Call Waiting Tone ...........................................................................................................52
1.3.14 Character Entry ..............................................................................................................52
1.3.15 Conference .....................................................................................................................55
1.3.16 Conference, Unattended ................................................................................................59
1.3.17 Data Line Security ..........................................................................................................60
1.3.18 DISA (Direct Inward System Access) .............................................................................61
1.3.19 DND (Do Not Disturb) .....................................................................................................64
1.3.20 Door Open ......................................................................................................................67
1.3.21 Doorphone Call ..............................................................................................................68
1.3.22 EFA (External Feature Access) ......................................................................................69
1.3.23 Executive Busy Override ................................................................................................69
1.3.24 Extension Dial Lock ........................................................................................................71
1.3.25 Extension Feature Clear .................................................................................................72
1.3.26 Extension PIN (Personal Identification Number) ............................................................73
1.3.27 External Relay ................................................................................................................74
1.3.28 External Sensor ..............................................................................................................75
1.3.29 FWD (Call Forwarding) ...................................................................................................75
1.3.30 Hands-free Answerback .................................................................................................82
1.3.31 Hands-free Operation .....................................................................................................83
1.3.32 Headset Operation .........................................................................................................83
1.3.33 HOSPITALITY FEATURES ............................................................................................87
1.3.34 Hot Line ..........................................................................................................................87
1.3.35 ICD GROUP FEATURES ...............................................................................................88
1.3.36 ICD Group Features—Call Log History for ICD Group ...................................................89
1.3.37 ICD Group Features—Incoming Call Queue Monitor .....................................................90
1.3.38 ICD Group Features—Log-in/Log-out ............................................................................91
1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote Control ..............................93
1.3.40 ICD Group Features—Manual Queue Redirection .........................................................95
1.3.41 ICD Group Features—Supervisory ................................................................................95
1.3.42 Message Waiting ............................................................................................................97
1.3.43 Mute ...............................................................................................................................99
1.3.44 Off-hook Monitor .............................................................................................................99
1.3.45 OHCA (Off-hook Call Announcement) .........................................................................100
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Table of Contents

1.3.46 One-touch Dialing .........................................................................................................100
1.3.47 Paging ..........................................................................................................................101
1.3.48 Paralleled Telephone ...................................................................................................103
1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension
(KX-TDA100/KX-TDA200/KX-TDA600 only) ................................................................104
1.3.50 Printing Message ..........................................................................................................107
1.3.51 Privacy Release ...........................................................................................................108
1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) .................108
1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) ....................109
1.3.54 Private Network Features—COLP (Connected Line Identification Presentation) ........109
1.3.55 Private Network Features—COLR (Connected Line Identification Restriction) ...........110
1.3.56 Private Network Features—TIE Line Access ...............................................................110
1.3.57 Quick Dialing ................................................................................................................111
1.3.58 Redial, Last Number .....................................................................................................112
1.3.59 Room Status Control ....................................................................................................112
1.3.60 Speed Dialing, Personal ...............................................................................................115
1.3.61 Speed Dialing, System .................................................................................................116
1.3.62 SVM (Simplified Voice Message) .................................................................................116
1.3.63 TAFAS (Trunk Answer From Any Station) ...................................................................126
1.3.64 Timed Reminder ...........................................................................................................127
1.3.65 Time Service ................................................................................................................129
1.3.66 Verification Code Entry .................................................................................................130
1.3.67 VOICE MAIL FEATURES .............................................................................................130
1.3.68 Voice Mail Features—LCS (Live Call Screening) .........................................................131
1.3.69 Voice Mail Features—Two-way Record .......................................................................133
1.3.70 Voice Mail Features—Voice Mail Integration ...............................................................134
1.3.71 Wake-up Call ................................................................................................................135
1.3.72 Walking COS ................................................................................................................137
1.3.73 Walking Extension ........................................................................................................138
1.3.74 Whisper OHCA .............................................................................................................139
1.3.75 Wireless XDP Parallel Mode ........................................................................................140
1.4 Display Features ...........................................................................................................140
1.4.1 Call Log, Incoming ........................................................................................................140
1.4.2 Call Log, Outgoing ........................................................................................................143
1.4.3 Directories ....................................................................................................................145
1.4.4 System Feature Access ...............................................................................................147
2 Manager Operation ..............................................................................151
2.1 Manager Service Features ............................................................................................152
2.1.1 Dial Tone Transfer ........................................................................................................152
2.1.2 External BGM (Background Music) ..............................................................................152
2.1.3 OGM (Outgoing Messages) .........................................................................................153
2.1.4 Private Network Features—NDSS (Network Direct Station Selection) Monitor
Release ........................................................................................................................155
2.1.5 Remote Extension Dial Lock ........................................................................................156
2.1.6 Time Service Mode Control ..........................................................................................156
3 Customizing Your Phone & System ...................................................159
3.1 Personal Programming .................................................................................................160
3.1.1 Programming Information .............................................................................................160
3.1.2 Personal Programming .................................................................................................160
3.1.3 Programming Feature Clear .........................................................................................168
3.1.4 Customizing the Buttons ..............................................................................................170
3.2 Manager Programming .................................................................................................176
3.2.1 Programming Information .............................................................................................176
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3.2.2 Manager Programming .................................................................................................176
3.3 System Programming ...................................................................................................179
3.3.1 Programming Information .............................................................................................179
3.3.2 System Programming ...................................................................................................182
4 Appendix ...............................................................................................187
4.1 Troubleshooting ............................................................................................................188
4.1.1 Troubleshooting ............................................................................................................188
4.2 Feature Number Table ..................................................................................................191
4.2.1 Feature Number Table .................................................................................................191
4.3 Tone ................................................................................................................................199
4.3.1 Tone .............................................................................................................................199
4.4 Revision History ............................................................................................................203
4.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx ......................................................203
4.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx ....................................203
4.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx ....................................203
4.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx ....................................204
4.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ....................................204
4.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx ....................................205
4.4.7 KX-TDA50 PSMPR Software File Version 1.1xxx ........................................................205
4.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx ........................................................205
4.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx ........................................................206
4.4.10 KX-TDA50 PSMPR Software File Version 4.0xxx ........................................................206
4.4.11 KX-TDA50 PSMPR Software File Version 5.0xxx ........................................................207
Index............................................................................................................209
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Section 1
Operation
This chapter shows you step by step how to use each
feature. Read this chapter to become familiar with the
many useful features of this PBX.
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1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a Panasonic IP Proprietary Telephone (IP-PT) (e.g., KX-NT346 or KX-NT366) and a single line
telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the
KX-T7636 or KX-DT346. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690. Use the
feature depending on the telephone you are using. If you are using a Panasonic proprietary telephone with a
special feature button such as
REDIAL
or a display (Display PT) or both, you can follow the operation with the
button or display messages for easy programming.
If you use a large display telephone (e.g., KX-NT346 or KX-T7636), you can follow the displayed messages
to use the features. If your telephone does not have feature buttons and/or a display, you may operate the
PBX by entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
•If you use a Panasonic proprietary
telephone which does not have
feature buttons, you may change
one of the unused flexible buttons
to a feature button. Refer
to "3.1.4 Customizing the
Buttons".
Portable Station (PS) Registration
Your PS must be registered with the PBX and assigned an extension number before initial use, through system
programming. To confirm the extension number of your PS, refer to "Your extension information" in
Section "3.1.2 Personal Programming".
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if required).
There are two types of feature numbers as follows:
•Flexible feature number
•Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. In this manual, the default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed
the feature number. Write the new number in the "Feature Number Table" (Appendix).
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix).
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1.1.1 Before Operating the Telephones