EBLOCKER PRO User manual

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User Manual
eBlocker GmbH
All rights reserved. Errors and omissions excepted
eBlocker GmbH | Kaiser-Wilhelm-Str. 47 | 20355 Hamburg | Germany

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Index
1Introduction......................................................................................................................................5
1.1 The eBlocker Products................................................................................................................6
2Commissioning................................................................................................................................7
3Activation.........................................................................................................................................8
4Use eBlocker optimally....................................................................................................................9
4.1 Summary.....................................................................................................................................9
4.2 Deleting cookies, cache and browsing history............................................................................9
4.3 Activate support for HTTPS/SSL encyrpted connections ...........................................................9
4.4 Activate exceptions for apps.......................................................................................................9
4.5 Final recommendation.................................................................................................................9
5If something may not work............................................................................................................11
5.1 Connection- and network problems ..........................................................................................11
5.2 A website does not appear........................................................................................................11
5.3 The eBlocker icon does not appear on all devices ...................................................................13
5.4 The eBlocker icon is not showing on any device......................................................................13
5.5 Removing common problems ...................................................................................................13
5.6 Some apps don’t work...............................................................................................................14
5.7 The eBlocker completely stopped operating.............................................................................14
5.8 More help: our forum and support.............................................................................................15
6Tips and Tricks..............................................................................................................................16
6.1 Manual network-configuration –eBlocker overtaking the DHCP-server ..................................16
6.2 Inserting the eBlocker certificate...............................................................................................16
6.2.1 macOS ..................................................................................................................................16
6.2.2 Windows................................................................................................................................21
7Definition of eBlocker functions.....................................................................................................29
7.1 eBlocker-icon.............................................................................................................................29
7.2 eBlocker-controlbar...................................................................................................................29
7.3 +Exceptions...............................................................................................................................29
7.4 Tracker and Ads (Tracker- and Ad-Blocker).............................................................................29
7.5 Anon (IP-Anonymization) ..........................................................................................................30
7.6 Cloaking ....................................................................................................................................31
7.7 Pause........................................................................................................................................31
7.8 Settings .....................................................................................................................................31
7.9 Help...........................................................................................................................................31

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8The eBlocker settings....................................................................................................................32
8.1 General......................................................................................................................................32
8.1.1 License..................................................................................................................................33
8.1.2 Admin-Password...................................................................................................................33
8.1.3 Updates.................................................................................................................................33
8.1.4 About.....................................................................................................................................33
8.2 Devices......................................................................................................................................34
8.2.1 Name devices........................................................................................................................34
8.2.2 Activate eBlocker for a device...............................................................................................34
8.2.3 Activate/deactivate SSL for device .......................................................................................34
8.2.4 Activate IP-Anonymization for device ...................................................................................35
8.2.5 Activate eBlocker icon for device..........................................................................................35
8.2.6 7.2.6 Discover new devices or delete a device from the list.................................................35
8.3 SSL............................................................................................................................................35
8.3.1 Define exemptions for end-to-end encryption.......................................................................37
8.4 Apps..........................................................................................................................................37
8.5 IP-Anonymization......................................................................................................................38
8.6 System ......................................................................................................................................39
8.6.1 Reboot and Shutdown...........................................................................................................39
8.6.2 Timezone and language........................................................................................................39
8.6.3 Logging..................................................................................................................................39
8.6.4 Diagnostics report .................................................................................................................40
8.6.5 Reset registration..................................................................................................................40
8.7 Network.....................................................................................................................................40
8.8 Experimentel (beta)...................................................................................................................41
8.8.1 WebRTC................................................................................................................................41
8.8.2 HTTP Referrer Header..........................................................................................................41
8.8.3 Google Captive Portal Check................................................................................................41
8.9 Expert Tools (beta)....................................................................................................................42
9Quickguides...................................................................................................................................43
9.1 Delete cookies, cache and browsing history in browser...........................................................43
9.1.1 Firefox ...................................................................................................................................43
9.1.2 Chrome..................................................................................................................................43
9.1.3 Internet Explorer....................................................................................................................43
10 Glossary....................................................................................................................................44
11 Technical specifications (not valid for software licenses) .........................................................46
12 Safety notes ..............................................................................................................................46

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13 Manufacturer & copyright..........................................................................................................46
13.1 Technical support......................................................................................................................46

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1 Introduction
We are very pleased to know you are as concerned about your privacy as we are. We have been
developing the eBlocker for more than three years in a team of experienced privacy and IT
professionals. We still have a lot of ideas and are developing many more features that we are
providing you monthly via updates. Thank you very much for supporting our idea of a free and private
Internet by purchasing our eBlocker!
This manual explains all functions of eBlocker and will support you during commissioning. If there are
still some questions left, please go to forum.eBlocker.com for answers and personal assistance.

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1.1 The eBlocker Products
The eBlocker is available in two versions: eBlocker Pro and eBlocker Family. Both versions are
based on the same technical architecture and don’t differentiate in their hardware. The difference is
determined by their software, after activating the license.
Our eBlocker Pro is available already. The eBlocker Family that is based on eBlocker Pro is
currently (august 2016) under development. We are planning to gradually provide all Family functions
via updates till Q1 2017.
But wether eBlocker Pro or eBlocker Family: Now your privacy belongs to you again –and not to the
internet companies.

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2 Commissioning
By using this user manual, you will be able to set up your eBlocker in no time. Please follow the steps
one by one and put your device in operation by instructed order. In only three steps your eBlocker is
ready for use:
1. Connection
First, connect your eBlocker to your router or switch, with the orange LAN cable.
Then connect your eBlocker with the adapter and the power supply.
2. Automatic configuration
Wait for 5 minutes until your eBlocker has automatically configured itself.
Start an internet browser and go to: http://setup.eblocker.com
3. Start
The eBlocker icon appears at the top right of your browser. With a click on the icon, you will be lead to
the so called “controlbar”, in which you can read the most important information about the page you
are currently visiting. You are able to customize the settings here.
The network link leads you to the network setup wizard. If the icon does not appear, you can find help
in section 5.4.

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3 Activation
Please have your serial-number of your eBlocker as well as the licence key and your email address
ready for the activation.
You can find your serial-number on the nameplate (at the bottom side of your eBlocker). It is
formated as „SNXXXXXXXX“.
The license key is placed on the license card, which is included in the device packaging. Please use
a valid e-mail address in the activation process, to receive free support. If you want to transfer your
eBlocker license to another device sometime, your e -mail address will also be needed then.

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4 Use eBlocker optimally
4.1 Summary
After the activation process is done, we recommend you the following steps, so you can use eBlocker
as optimal as possible:
Delete the cookies, cache and browsing history in all used browsers
Activate SSL (HTTPS-Support) in your eBlocker
Adopt the certificate of your eBlocker in every browser you are using
Activate possible exception lists for specific apps, so eBlocker can’t protect these apps from third
parties anymore
You may define additional exceptions for encrypted connections (SSL) –for example, for
websites in which eBlocker should not be active, like online-banking sites
Find all detailed steps explained in the following.
4.2 Deleting cookies, cache and browsing history
eBlocker automatically blocks all data collecting cookies or other elements that identify you.
However, your browser has probably collected numerous tracking cookies of diffferent providers
already. Therefore we recommend to delete all your cookies at first, so the trackers “can lose their
track”.
You can read more about how to delete cookies in your respective browser in section 9.1
4.3 Activate support for HTTPS/SSL encyrpted connections
How you can activate support for HTTPS/SSL encyrpted connections, we describe in section 8.3.
4.4 Activate exceptions for apps
How you can activate exceptions for apps, we describe in section 8.4
4.5 Final recommendation
We have developed our eBlocker very carefully and are constantly improving it. Nevertheless, our
eBlocker is no “magic pill” for privacy that works under all circumstances. Apps in particular which are
installed in your device/OS natively, represent an increased risk for your privacy. Therefore we
recommend to not use any apps at all if possible.
Apps are very common today for accessing internet services. However, they involve a greater risk for
your privacy, as when you use the same service through a browser. Why you should avoid apps to
protect your privacy, we explain below:
Attack into your privacy
Apps such as Facebook, Whatsapp or Twitter can have a direct access to your device and use their
own communication protocols, which can not be protected by your eBlocker.
Tarnsfer of malvere
Even the transfer of malicious software represents great danger. App stores do not only provide safe
programs, but increasingly apps, that are infected with malware. These infected programs can
transmit mobile data (e.g. contact details) unnoticed and without authorization or even send fee-based
SMS to service numbers.

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Use exceptions sparingly
Some apps are only compatible with eBlocker, if they are not monitored by eBlocker. Corresponding
exception lists for these apps can be activated in the settings by clicking on “Apps”. They will not be
analyzed by Blocker anymore. Please note that your privacy heads to the danger zone with every
exception you make. Data can be collected without you noticing it.

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5 If something may not work
Despite of the simple Plug & Play solution of eBlocker, some incompatibilities may appear that can
have different causes. We have summarized some options below, that can help you in stressful times.
5.1 Connection- and network problems
Manual network configuration
Your eBlocker is set up in the automatic network mode by default with initial connection. This mode is
compatible with most network devices. Should any connecting errors occur or your network slows
down, you can configure your eBlocker manually with only a few clicks. By configuring it manually, all
network problems will normally be resolved immediately. How you can configure your eBlocker
manually, we describe in section 8.7
5.2 A website does not appear
Here are some tips if your eBlocker works generally, but a problem occurs on a certain website:
Pause eBlocker
Click on the eBlocker icon at the top right of your browser. By clicking the function “pause” you can
pause your eBlocker for 5 minutes for the device you are currently using. Try to reload the certain
website again. If you visit that site frequently and pausing your eBlocker helped loading your website,
we recommend to add this site to your exception list.
Add excpetions (Whitelisting)
If you want to disable the eBlocker permanently on a website, you can add certain site to the
exception list. How you can add your website to the exception list, we have described here 7.3
Deactivate SSL completely or for individual devices
Individual websites loaded with HTTPS or apps, are not compatible with eBlocker in rare cases. This
you can check easily by disabling SSL on the entire eBlocker or only for the current device you are
using. To deactivate SSL completely, open the controlbar. Go to settings and click on “SSL”.
Deactivate SSL with one click on the orange button, next to the words „SSL Support“.

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To deactivate SSL on one particular device only, please proceed as follows.
Click on „Devices“ in your settings. Search for the device that you want to deactive with SSL.
Your current device is displayed with bold type and is easy to indentify.
Open the settings for the intended device by clicking on the according line and deactivate SSL with
the shown slide switch.
Deactivate SSL for individual websites or apps
If the issue is resolved by turning off SSL, the corresponding site can be added on the exception list
permanently. First, check on “Apps” if there is already a pre-defined list of exceptions where you can
find your questionable app. See if the according website it added as well. If yes, activate the
exception list. Alternatively, you can specify the site individually as an exception. For more information
about how to add exceptions for individual websites, or how you can manage exception list in general,
go to section 8.3.1

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5.3 The eBlocker icon does not appear on all devices
If your eBlocker works fine in general, but the eBlocker icon is not showing on all devices, we have
summarized some tips that can help.
Activate device
Open your browser and click on the eBlocker icon. Go to settings and then click on „Devices“. On the
right side you will see the list of all devices connected to your eBlocker in your home network. Check
if your device or its manufacturer or IP address is displayed. How you can activate your device, we
have described here 8.2.5
5.4 The eBlocker icon is not showing on any device
Reboot eBlocker
If you have connected your eBlocker for the first time and you have visited http://setup.eblocker.com
but still no icon shows after 5 minutes waiting: reboot your eBlocker. Disconnect the device from the
power supply and wait for 30 seconds. After 30 seconds connect your eBlocker to the power supply
again.
Delete cookies and cache and reload website
Delete the cookies and cache of your browser or press and hold the shift/shift key while clicking on
browser icon „reload page“. You can read in section 4.1 how to delete cookies.
Please note that your eBlocker needs 5 minutes after initial connection to configure itself
automatically.
Activate device
Make sure that your device appears under „Settings/Devices“ and is activated. How you can activate
devices, is described in section 8.2. If your device is activated, but the icon is not showing, please
read section 5.3.
5.5 Removing common problems
Plug in your cable correctly
Please check your scope of supply with your delivery. Make sure that your delivery is complete and
check if you are really only using the accessory cable and the power supply. Test if the cables are
plugged in correctly and fully inserted.
Plug in cable into the right ports
Please make sure that the lan cable is really plugged into the „LAN“ port and the power supply is
plugged into the “POWER” port. The „HDMI“ and USB ports are for future enhancements and
currently not in function.
Please note that some routers have limited LAN ports that can not be used by the eBlocker. These
port are LAN1 or LAN4/LAN5 most of the time. Please connect your eBlocker with one of the other
ports of your router.
Reboot eBlocker
Open your browser and click on the eBlocker icon at the top right of your browser. Go to Settings and
click on “System” afterwards.
The button „Reboot and shutdown“ is already highlighted in orange. Click on “Reboot” and your
eBlocker will reboot itself.

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If the eBlocker settings can not be accessed, you can reboot your device by disconnecting your
eBlocker from your power supply. Please wait for 30 seconds before reconnecting your device to the
power supply.
Please note that your eBlocker needs 5 minutes to detect the network and configuring itself after
rebooting.
Send diagnostic report to support-team
In case of error or problems, you can create an automatic diagnostic report that you can send to us.
(Section 13.1). Through the diagnostic report, we will know in which state your device is in and thus a
quick solution can be found.
Reboot router
Shut down your router and reboot it afterwards. Please consider the user manual of your router.
Usually it only requires to disconnect the router from the power supply and connecting it right back in
after a short time.
5.6 Some apps don’t work
Unlike usual browsers, apps can have more access and possibilities on your device. While most
browsers and sites work fine with your eBlocker, some incompatibilities with apps may occur. There
may be problems with individual apps especially when your eBlocker is activated for encrypted
connections (SSL). Usually the problems can be removed easily if the corresponding website that is
communicating via SSL thorugh an app, is excluded from the analysis by your eBlocker.
There are already prepared exception lists for some of the most common apps. You can find and
activate them at “Settings/Apps“. You can also define your own exception list for more apps, or edit
and complete the exsiting exception list.
It’s not always easy to find out which sites are actually adresses by the app. To faciliate the analysis,
eBlocker provides an „Expert tool“ to record and interpret the connection from app to website and
makes suggestions as to which sites should be added to the exception list. This “Expert Tool” is
described here 8.9
But don’t worry if you are not an expert, you can write a short report in our forum
(forum.eblocker.com) and let us know with what app or which feature your eBlocker is not compatible
with. We will analyze the problem as soon as we can and will provide an exception list accordingly as
an automatic update.
Please note that you can not be protected by your eBlocker on the website you are using the
exception list for. Even if you are accessing the list with a web browser and not an app.
In connection to the subject of apps, please read our recommendations in section 4.5
5.7 The eBlocker completely stopped operating
Please make sure to activate your DHCP server.
Remove your eBlocker from your network and disconnect the eBlocker from the power supply. Now
remove all other devices (your computer, notepad, smartphone, etc.) from your network and connect
them again to udpate the DHCP-lease. You can also update your DHCP-lease for most of the
devices, in the network-settings. Your devices are now connected to the Internet again.

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Remove the network cable from your computer and deactivate the WiFi, if needed. Connect the
eBlocker with the network cable to your computer and connect the eBlocker to the power supply. Now
wait for 5 minutes. Call the emergency-IP of the eBlocker: http://169.254.94.109:3000 to get to the
eBlocker settings.
Go to „Network“ and set it to „automatic“. Save the settings afterwards. The eBlocker might reboot
now. Wait for the reboot and go to the eBlocker settings again. Click on „system“ and shutdown your
eBlocker. Remove the device from your computer and from the power supply. Don’t forget to
reconnect your computer to the network and/or to reactivate your Wifi. Now connect your eBlocker to
your router and to your power supply again.
5.8 More help: our forum and support
Many useful answers to common questions can be found in our forum at http://forum.eBlocker.com
We are pleased to assist you via email as well (s. 13.1)

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6 Tips and Tricks
6.1 Manual network-configuration –eBlocker overtaking the DHCP-server
Before you start, please make sure that your eBlocker is at least updated to the software version
0.9.3-8.
Find out how to deactivate the DHCP server of your router through the detailed information in
your router manual.
Click on “Network” in your eBlocker settings and go to the network assistant.
Read the preparations carefully and click on the button “next”.
Read the process carefully and click on the button “next”.
Now please write down or print out the displayed settings. After doing so, click on the button
“next”.
Confirm all three steps and click on “perform and reboot”.
Your eBlocker is fully configured after the reboot. Now your router is next to be converted.
Log into your router as an administrator.
You have to change the settings for some routers (e.g. from standard to extended).
Deactivate the DHCP server of your router and save the settings.
Finally renew the so called DHCP-lease for all active client-devices that are located in your
network (computer, notepad, smartphone, etc.)
It is important to renew the DHCP-lease, so all client-devices will not use the old network information.
You will receive the new DHCP-lease easily through disconnecting the network connection from the
client-devices, for example. Some devices also provide the button „Update DHCP-lease“ in their
network settings.
Note: If you want to undo this setting you have to activate the DHCP server in your router first.
Deactivate the DHCP server of your eBlocker afterwards or set your eBlocker to “automatic” in the
network settings.
6.2 Inserting the eBlocker certificate
We recommend our customers to insert the eBlocker certificate into their operation system first. Most
of the browsers and programs need to use the eBlocker certificate to have access to HTTPS sites.
Several programs have their own certificate stores. How the eBlocker certificate is inserted into these
certificate stores, we describe in this segment.
6.2.1 macOS
You have inserted the certificate with only a few clicks. Please use the Safari browser.
Open the eBlocker SSL configuration-site.
Click on the button add certificate, to save the eBlocker certificate.
Go to programs/applicationprograms and open the keychain Access application.
Choose keychain system and the category certificate.
Go to the menu and choose storage/ import objects…
Choose the downloaded eBlocker certificate for the file-dialog and click on open.

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You will eventually be asked to type the administration password.
Double-click on the imported eBlocker certificate.
Choose „always trust“ in the drop-down menu Secure Sockets Layer (SSL).
Close the window. Type in the administrator password, if you are asked.
The eBlocker certificate has now been inserted into macOS. Most of the browsers and programs can
have access to the eBlocker certificate now.
Here a list of a few common browsers you can have access to the eBlocker controlbar on HTTPS
sites with.
Safari
Google Chrome
Opera
Vivaldi
Yandex
The following browsers have their own certificate store. The eBlocker certificate has to be inserted
into the according certificate store.
Firefox
Cliqz (based on Firefox)
Seamonkey
Thunderbird (email-program)
Firefox or Cliqz
Open the eBlocker SSL configuration-site.
Click on the button add certificate.
Make sure that the first checkbox ‚Trust this CA to identify websites’ is selected.
(See image below)

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Click on OK to insert the eBlocker certificate in Firefox.
You can see the eBlocker controlbar now on HTTPS sites with the Firefox or Cliqz browser.
Seamonkey
Go to edit and then to settings.
Choose Privacy & Security and go to Certificates. Click on Manage Certificates.
After the Certificate Manager opens, click on Import.
Choose the eBlocker certificate from the download directory and confirm with OK.
Make sure the first checkbox ‚This certificate can identify websites‘ is selected and confirm this
process with OK.

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Close the Certificate Manager and the settings with a click on the button OK.
You can have access to the eBlocker controlbar on HTTPS sites now, with the Seamonkey browser.
Thunderbird (mail-program)
Go to the menu and click on Preferences.
Go to Advanced and click on View Certificates.

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After the Certificate Manager opens, click on import and choose the eBlocker certificate from the
downloads directory.