THOMSON SPEEDTOUCH 510V4 User manual

SpeedTouch™510v4
Residential ADSL Gateway
User’s Guide
Release R4.3.1

SpeedTouch™
510v4
User’s Guide
R4.3.1

Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v1.0 (May 2005)
Reference: E-DOC-CTC-20050429-0095
Short Title: User’s Guide ST510v4 R4.3.1

Contents
E-DOC-CTC-20050429-0095 v1.0 i
Contents
About this User’s Guide .............................................. 1
1 Your SpeedTouch™ ...................................................... 3
1.1 SpeedTouch™ Features .................................................................. 4
1.1.1 Hardware Specifications.................................................................................. 5
1.1.2 Software Features .......................................................................................... 6
1.2 SpeedTouch™ LED Behaviour ........................................................ 8
1.3 How to Access your SpeedTouch™.............................................. 10
1.3.1 Access via the Web Interface......................................................................... 11
1.3.2 Access via CLI ............................................................................................. 12
1.3.3 Access via FTP ............................................................................................ 14
1.3.4 Remote Assistance ....................................................................................... 17
2 Local Network Setup .................................................. 19
3 Internet Connectivity Dial-In Clients ......................... 21
3.1 SpeedTouch™ Web Pages ............................................................ 23
3.2 IGD Control Agent ....................................................................... 25
3.3 MS Windows XP BroadBand Connection ..................................... 27
3.4 Mac OS X PPPoE Dial-in Client .................................................... 31
4 SpeedTouch™ Web Interface .................................... 33

Contents
E-DOC-CTC-20050429-0095 v1.0
ii
4.1 Navigation.................................................................................... 34
4.1.1 Menu .......................................................................................................... 35
4.1.2 Language Bar............................................................................................... 36
4.1.3 Navigation Bar ............................................................................................. 37
4.1.4 Notification Area .......................................................................................... 38
4.1.5 Tasks.......................................................................................................... 39
4.2 Home ............................................................................................ 40
4.3 SpeedTouch ................................................................................. 41
4.3.1 Information.................................................................................................. 42
4.3.2 SpeedTouch™ Easy Setup .............................................................................. 43
4.3.3 Restart........................................................................................................ 44
4.3.4 Configuration ............................................................................................... 45
4.3.5 Backup & Restore......................................................................................... 46
4.3.6 Reset to Factory Defaults .............................................................................. 47
4.3.7 Event Logs .................................................................................................. 48
4.3.8 Update........................................................................................................ 49
4.4 Broadband Connection................................................................. 50
4.4.1 Connectivity Check....................................................................................... 51
4.4.2 DSL Connection ........................................................................................... 52
4.4.3 Internet Services .......................................................................................... 53
4.4.4 Internet Service Settings ............................................................................... 54
4.5 Toolbox ........................................................................................ 55
4.5.1 Remote Assistance ....................................................................................... 56
4.5.2 Game & Application Sharing .......................................................................... 57
4.5.3 Defined Games & Applications ....................................................................... 58
4.5.4 Game or Application Definition ....................................................................... 59
4.5.5 New Game or Application .............................................................................. 60
4.5.6 Firewall ....................................................................................................... 61
4.5.7 Dynamic DNS .............................................................................................. 62
4.5.8 User Management ........................................................................................ 63
4.5.9 Edit User ..................................................................................................... 64
4.5.10 Change Default User..................................................................................... 65
4.5.11 Add User..................................................................................................... 66

Contents
E-DOC-CTC-20050429-0095 v1.0 iii
4.6 Home Network ............................................................................. 67
4.6.1 Devices....................................................................................................... 68
4.6.2 Device Settings ............................................................................................ 69
4.6.3 Assign Public IP ........................................................................................... 70
4.6.4 Interfaces .................................................................................................... 71
4.6.5 Interface Settings ......................................................................................... 72
4.6.6 DHCP Pool................................................................................................... 73
5 Software Upgrade....................................................... 75
5.1 Upgrade Wizard on Setup CD....................................................... 76
6 Troubleshooting.......................................................... 79
6.1 General SpeedTouch™ Troubleshooting ...................................... 80
6.1.1 Ethernet Troubleshooting............................................................................... 81
6.1.2 Upgrade Troubleshooting............................................................................... 82
6.2 UPnP™ on Windows XP Systems................................................. 83
6.3 Reset to Factory Defaults ............................................................ 85

Contents
E-DOC-CTC-20050429-0095 v1.0
iv

About this User’s Guide
E-DOC-CTC-20050429-0095 v1.0 1
About this User’s Guide
Used Symbols
Terminology Generally, the SpeedTouch™510v4(i) will be referred to as SpeedTouch™ in this User’s
Guide.
Typographical
Conventions
In interactive input and output, typed input is displayed in a bold font and
commands are displayed like this.
Comments are added in italics.
Example:
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!A caution warns you about potential problems or specific precautions that
need to be taken.
=>language list
CODE LANGUAGE VERSION FILENAME
en* english 4.2.0.1 <system> Only one language is available

About this User’s Guide
E-DOC-CTC-20050429-0095 v1.0
2

Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0095 v1.0 3
1 Your SpeedTouch™
Introduction With the SpeedTouch™510v4(i) Residential ADSL Gateway you can surf the Internet
at high speed.
Installation For more information on how to set up your SpeedTouch™, installation and wiring
and how to do a first Internet connection setup, refer to the provided Installation and
Setup Guide.
Contents This User’s Guide will assist you in configuring your SpeedTouch™.
Safety instructions Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick Installation
Guide and the Safety Instructions and Regularity Notices.

Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0095 v1.0
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1.1 SpeedTouch™ Features
Introduction Your SpeedTouch™ offers you a wide range of outstanding features.
In this section you will find a comprehensive overview of the:
Hardware Specifications
Software Features

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1.1.1 Hardware Specifications
Gateway Integrated multi-mode ADSL modem, supporting:
ADSL over POTS for a SpeedTouch™ADSL/POTS variant)
ADSL over ISDN for a SpeedTouch™ ADSL/ISDN variant)
Physical interfaces WAN: One RJ-11 port for ADSL/POTS or ADSL/ISDN connection
LAN: Depending on the variant you purchased, your SpeedTouch™ is equipped
with:
A single RJ-45 port for Ethernet connection (10/100Base-T)
A four RJ-45 port 10/100Base-T Ethernet switch
Power inlet
LEDs LED indicators for all interfaces
Power requirement Power supply: Depending on the variant you purchased 9V DC or 15V AC, 1000mA

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Your SpeedTouch™
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1.1.2 Software Features
ADSL compliance If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless
ADSL)
If ISDN in overlay: G.handshake, G.dmt
ATM features Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations
ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR
RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC /
SNAP and VC-based multiplexing supported
Bridging features Multiport self-learning transparent bridge per IEEE 802.1D for LAN interconnect
Remote bridge ports are isolated from each other
Pre-defined bridge filters to WAN (no filter, no CPE-to-WAN broadcast, PPPoE
only) and to LAN (no filter, multicast filter)
Routing features Multi-port (up to 16 PVCs) router
Static routing, automatic routes (PPP, LAN)
IP address multi-homing
Services UPnP with NAT traversal capability:
enables game technologies (Xbox live, Direct X, and many others)
enables conferencing functions of Microsoft Messenger
Transparent bridging (IEEE802.1D)
PPPoE routing/bridging with integrated PPP Relay
PPPoA routing, PPPoA-to-PPTP relaying
IP routing with static routing, packet classified routing and residential RIP
Hyper-NAT with virtual server mapping (for instance for Web, FTP, Mail
servers) and ALGs (such as NetMeeting, MSN Messenger, VPN passthrough,
and others)
Quality of Service:
IP QoS
Integrated Dynamic DNS client
Security PAP (RFC1334), CHAP (RFC1994) for PPP session
Integrated Stateful Inspection Firewall
Multi-level SpeedTouch™ access policies, Digest Authentication
Configuration Home Install Wizard, Easy Setup wizard
Intuitive web-based GUI (HTTP/HTTPs)
Advanced configuration via telnet - Command Line Interface (CLI)
Remote management access control

Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0095 v1.0 7
Management Multi-level user protection, Event logging
DHCP server, client and relay, DHCP-to-PPP spoofing
DNS server, client and relay
Time synchronization:
SNTPv1, SNTPv2, SNTPv3 and SNTPv4
System logging
SNMPv1 agent with MIB-II
Firmware upgradeable via upgrade wizard on Setup CD

Chapter 1
Your SpeedTouch™
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8
1.2 SpeedTouch™ LED Behaviour
Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its top panel, indicating the
state of the device during normal operation.
Following table shows the meaning of the different LEDs:
Alert condition LED In addition to normal operation behaviour, the Power/System LED may also indicate
following startup or error conditions:
(*) Power On Self Test (POST)
Indicator Description
Logo Name Colour State
Power/
System
Off Power off
Green On Power on, normal operation
DSL/
WAN
Off No DSL line
Amber Flashing DSL line synchronisation pending
On DSL line synchronised
Green/
Amber
Toggling DSL line synchronised and end-to-
end connection pending
Green On DSL line synchronised and end-to-
end connection active
LAN Off No Ethernet link
Green On Ethernet link
Indicator Description
Name Colour Status
Power/
System
Off Power off
Amber Flashing Power on, BOOTP status
On Power on, POST (*) pending
Red On Power on, POST (*) failed
Green Flashing Power on, Back-to-Defaults status

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Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity).
Depending on the SpeedTouch™ product you are using, a second LED (A) may be
provided to indicate the 10/100Base-T selection:
Indicator Description
Name LED Status
A
(Optional)
Integrity
(Activity)
Off No connection on this port
On Ethernet link up
Flashing Data is flowing from/to this port
B 10/100Base-T Off 10Base-T Ethernet connection
On 100Base-T Ethernet connection
AB

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1.3 How to Access your SpeedTouch™
Access methods Your SpeedTouch™ is accessible in one of following ways:
Access Method Can be used to:
Web Configure your SpeedTouch™ via HTTP or
HTTPS.
For more information, see “1.3.1 Access via
the Web Interface” on page 11.
Command Line Interface (CLI) Fine tune your SpeedTouch™ configuration.
For more information, see “1.3.2 Access via
CLI” on page 12.
File Transfer Protocol (FTP) Backup and restore data on your SpeedTouch™.
For more information, see “1.3.3 Access via
FTP” on page 14.
Remote Assistance Allow a remote user to help you configuring
your SpeedTouch™.
For more information, see “1.3.4 Remote
Assistance” on page 17.

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Your SpeedTouch™
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1.3.1 Access via the Web Interface
Procedure To access the SpeedTouch™ via the web interface:
1Open a web browser.
2In the address bar type your SpeedTouch™’s IP address or DNS host name, by
default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’.
3As a result the SpeedTouch™ Home page appears, from where you can navigate
to all the configurable aspects of the SpeedTouch™.
For more information on the web pages, see “4 SpeedTouch™ Web Interface” on
page 33.
You can access the pages via the http protocol. For remote assistance
the secure version, https, in combination with certificates is used;
provide your ISP with the https link, user name and password before
he can log on to the pages. For more information, see “1.3.4 Remote
Assistance” on page 17.

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1.3.2 Access via CLI
Command Line
Interface (CLI)
You can access the Command Line Interface (CLI) via:
A Telnet session
This requires that TCP/IP connectivity exists between the host from which the
Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the
connected PC must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 16.
For information on CLI commands, see the SpeedTouch™ CLI Reference Guide.