Ecler WiSpeak User manual

v.20200302
WiSpeak Hardware
WiSpeak –Wireless Pro Audio
Transmitters - Receivers
USER MANUAL

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INDEX
1. IMPORTANT REMARK ..........................................................................................................4
2. IMPORTANT SAFETY INSTRUCTIONS ............................................................................. 4
3. IMPORTANT NOTE ................................................................................................................6
4. INTRODUCTION ..................................................................................................................... 6
5. TRANSMITTER AND RECEIVER MODELS........................................................................ 8
5.1. CORE model................................................................................................................................. 8
5.2. TUBE model ................................................................................................................................. 9
5.3. CUBE model...............................................................................................................................10
6. INSTALLATION.....................................................................................................................11
6.1. TUBE receivers mounting and power up..........................................................................11
6.2. CUBE receivers mounting and power up..........................................................................13
6.3. CORE transmitter installation...............................................................................................16
7. PAIRING THE RECEIVERS & STARTING UP THE WiSpeak SYSTEM.......................18
8. CORE transmitter VOLUME control: REMOTE and MUTE control ports...................20
9. LED information, codes and additional procedures.......................................................21
9.1 CORE transmitter ......................................................................................................................21
9.2 TUBE / CUBE receivers............................................................................................................23
9.2.1. TUBE.....................................................................................................................................23
9.2.2. CUBE ....................................................................................................................................24
10. Extended information about the WiSpeak PAIRING PROCEDURE...........................25
11. UNPAIR PROCEDURE.........................................................................................................26
12. SPECIAL RESET PROCEDURES........................................................................................27
13. CLEANING..............................................................................................................................27

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14. FUNCTION DIAGRAMS.......................................................................................................28
14.1. CORE.........................................................................................................................................28
14.2. TUBE..........................................................................................................................................29
14.3. CUBE .........................................................................................................................................30
15. TECHNICAL CHARACTERISTICS .....................................................................................31
15.1. CORE.........................................................................................................................................31
15.2. TUBE..........................................................................................................................................33
15.3. CUBE .........................................................................................................................................35

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1. IMPORTANT REMARK
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
WARNING (If applicable): The terminals marked with symbol of “ ” may be of
sufficient magnitude to constitute a risk of electric shock. The external wiring connected
to the terminals requires installation by an instructed person or the use of ready-made
leads or cords.
WARNING:To prevent fire or shock hazard, do not expose this equipment to rain or
moisture.
WARNING:An apparatus with Class I construction shall be connected to a mains
socket-outlet with a protective earthing connection.
2. IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.

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8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at the plugs,
convenience receptacles, and at the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Unplug the apparatus during lightening sorts or when unused for long periods of
time.
13. Refer all servicing to qualified personnel. Servicing is required when the apparatus
has been damaged in any way, such as power supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate normally, or has been dropped.
14. Disconnecting from mains: Switching off the POWER switch all the functions and
light indicators of the amplifier will be stopped, but fully disconnecting the device
from mains is done unplugging the power cord from the mains input socket. For
this reason, it always shall remain readily operable.
15. Equipment is connected to a socket-outlet with earthing connection by means of
a power cord.
16. The marking information is located at the bottom of apparatus.
17. The apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on apparatus.
NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
WARNING:This product must not be discarded, under any circumstance, as
unsorted urban waste. Take to the nearest electrical and electronic waste
treatment centre.
NEEC AUDIO BARCELONA, S.L. accepts no liability for any damage that may be caused
to people, animal or objects due to failure to comply with the warnings above.

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3. IMPORTANT NOTE
Thank you for choosing our Ecler WiSpeak Wireless Pro Audio system!
It is VERY IMPORTANT to carefully read this manual and to fully understand its
contents before any connection in order to maximize your use and get the best
performance from this equipment.
To ensure optimal operation of this device, we strongly recommend that its maintenance
be carried out by our authorised Technical Services.
Ecler WiSpeak hardware devices come with a 3-year warranty.
4. INTRODUCTION
Ecler WiSpeak is a technology that provides Wireless Professional Audio for fixed
(permanent or temporary) installations, including transmitter devices and receiver
(loudspeakers) devices.
The main highlights of the WiSpeak technology are:
•Simple and fast installation (with or without the use of the WiSpeak grip app)
•Plug & play: no wires, no construction works
•The receivers just need to get mains AC, usually from the already existing lighting
rails. They integrate an internal universal Power Supply (100-240VAC -50-60Hz)
•Solid and stable wireless transmission protocol, robust against audio drops
•Up to 500 m2 coverage (depending on the location of the transmitter and the
receivers, and the obstacles in between them)
•Master volume control and individual loudspeaker volume control, allowing for
audio level zoning
•WiSpeak grip app available for Android and iOS, for the setup and advanced
tuning of the system (Admin profile), as well as for the end user simple control
(User profile)
•Scalable: daisy-chain option from one receiver to a new transmitter, or from one
transmitter to a second transmitter, to extend the total amount of loudspeakers
and the area coverage
•Compatible with Eutrac and Global Track Pro lighting rail standards

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A WiSpeak installation is typically made up of one transmitter device and from 1, up to a
maximum of 24 receiver units, where:
•the transmitter device is the electronic unit that communicates with all the receiver
devices to create a WiSpeak wireless network, and takes the role of the Master
unit in it
•the receiver units are self-powered loudspeakers with wireless audio reception
and control capabilities, under the control of the Master unit
The Master unit has these main functions:
•to pair (link) and keep a stable communication with all the receiver units in the
system –when paired and within the valid wireless coverage range - supervising
the connection quality of them all
•to take care of the global configuration of the system (audio inputs in use,
equalisation, levels, etc.)
•to send the individual configuration commands to each receiver unit, as each
receiver can have customised parameters
•to send audio contents to all the receiver units, keeping a perfect synchronisation
among them all (<6ms latency and <1μs jitter)

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5. TRANSMITTER AND RECEIVER MODELS
The available transmitter devices are:
5.1. CORE model
Main features:
•External, universal Power Supply (100-240VAC 50-60Hz)
•Compatible with WiSpeak grip app for set up and control functions (available for
Android and iOS), using Bluetooth® connection
•3 audio inputs available:
oAnalogue stereo, unbalanced. 2 x RCA connectors
oAnalogue stereo, balanced. 2 x Euroblock 3p connectors
oBluetooth®, class 1 (up to 25 meters range, maximum)
•1 x WiSpeak wireless audio signal transmitted (a mono conversion of the selected
input)
•1 x AUX OUT analogue signal available (a copy of the transmitted WiSpeak
signal). It can be used for linking the unit to external audio devices, like amplifiers,
mixers or subwoofer units
•MUTE port, to allow the system’s audio silencing when an external dry contact is
closed
•REMOTE port, to allow a simple general volume control for the end user -within a
programmable range- using a WPaVOL or compatible wall panel
•Maximum number of receivers under control per transmitter device = 24 units. The
system can be extended by linking a new transmitter to an existing receiver,
creating a second WiSpeak network that shares the audio contents and Master
volume with the first (main) one
•Front panel controls for source (input) selection and general (Master) volume
control

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•Recommended maximum range from a CORE transmitter to any WiSpeak paired
receiver (TUBE or CUBE): 12 meters, with direct line of sight (*)
•Front panel PAIR key: it allows pairing the receivers to the transmitter quickly and
easily, for a basic set up of the WiSpeak system.
Note: Additionally, WiSpeak grip app, available for Android and iOS, can be used
for an advanced set up and fine tuning of a WiSpeak system
•Front panel LED indicators
The available receiver devices are:
5.2. TUBE model
Main features:
•Lamp style self-powered WiSpeak receiver, including 3” driver
•Lighting rail mount included
•Surface mount accessory available, optional (ref. TUBE SMA)
•Universal, internal power supply, taking mains AC from the lighting rail bracket
(100-240VAC 50-60Hz)
•1 x WiSpeak wireless audio signal received, from the transmitter it is paired to

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•1 x AUX OUT analogue signal available (a copy of the received WiSpeak signal).
It can be used for linking the unit to another WiSpeak transmitter, to extend the
network, or to external audio devices, such as amplifiers, mixers or subwoofer
units
•Back panel UNPAIR control and LED indicators
5.3. CUBE model
Main features:
•Loudspeaker cabinet style self-powered WiSpeak receiver, including 5” woofer
and 1” tweeter drivers
•Lighting rail mount included
•Surface / wall mount accessory included
•Universal, internal power supply, taking mains AC from the lighting rail bracket
(100-240VAC 50-60Hz) or from the external AC wire (both included)
•1 x WiSpeak wireless audio signal received, from the transmitter it is paired to
•1 x AUX OUT analogue signal available (a copy of the received WiSpeak signal).
It can be used for linking the unit to another WiSpeak transmitter to extend the
network or to external audio devices, such as amplifiers, mixers or subwoofer units
•Back panel UNPAIR control and front panel LED indicators

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6. INSTALLATION
6.1. TUBE receivers mounting and power up
The TUBE receivers come with the lighting rail bracket already mounted.
Follow these steps to install a TUBE unit in a lighting rail:
1. Ensure that the 4-position (OFF-1-2-3) circuit selector wheel in the TUBE unit is
in the OFF position
2. Insert the loudspeaker in the lighting rail, as shown in the image
Connection to a GLOBAL Trac Pro / Eutrac lighting rail (three-circuit lighting track system)

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3. Rotate the safety lug to secure the loudspeaker on the lighting rail. Rotate the
circuit selector wheel to a position other than OFF, the one matching with a circuit
in the rail that will deliver mains AC to the unit. Then, the safety lug will be locked
4. Check whether the unit is really powered ON or not by watching the LED
indicators at its back panel: depending on the status of the receiver unit (at factory
defaults, already paired, etc) blinking or fixed lit LEDs will appear.
Both LEDs OFF permanently will mean that the unit is not powered, probably not
getting mains AC from the lighting rail. In this case, please check:
oThe lighting rail is really powered with mains AC
oThe TUBE receiver circuit selector wheel is in the right position. Check the
rest of positions to try to get a valid one, with some LED activity, thus
getting mains AC from the rail tracks
5. Orient the loudspeaker to obtain the required position on the vertical and
horizontal axes
Note: in case you want to install a TUBE receiver on a surface, where there is no available
lighting rail, you may want to use the optional surface mount accessory, ref. TUBE SMA:
In first place, mount and power the accessory with mains AC. Then, follow the previous
steps to insert and fix the TUBE unit in it.

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6.2. CUBE receivers mounting and power up
The CUBE receivers come with a lighting rail bracket already mounted, but they also
include a wall / surface mount bracket that can replace the lighting bracket in case that a
wall mount is the chosen option.
A CUBE unit could be as well installed directly on a surface, like a desktop, shelf, table,
etc, without using the rail mount or the wall mount included brackets. To do so, the
supplied self-adhesive rubber legs can be attached to the unit’s bottom face, and the
connection to a standard AC plug can be performed using the supplied additional AC
cord.
Follow these steps to install a CUBE unit in a lighting rail:
1. Ensure that the 4-position (OFF-1-2-3) circuit selector wheel in the CUBE unit is
in the OFF position
2. Insert the loudspeaker in the lighting rail, as shown in the image
Connection to a GLOBAL Trac Pro / Eutrac lighting rail (three-circuit lighting track system)

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3. Rotate the safety lug to secure the loudspeaker on the lighting rail. Rotate the
circuit selector wheel to a position other than OFF, the one matching with a circuit
in the rail that will deliver mains AC to the unit. Then, the safety lug will be locked
4. Power ON the unit by means of the back panel ON/OFF switch. Check whether
the unit is really powered ON or not by watching the LED indicators at its front
grill: depending on the status of the receiver unit (at factory defaults, already
paired, etc) blinking or fixed lit LEDs will appear.
Both LEDs OFF permanently will mean that the unit is not powered, probably not
getting mains AC from the lighting rail. In this case, please check:
oThe lighting rail is really powered with mains AC
oThe CUBE receiver circuit selector wheel is in the right position. Check the
rest of positions to try to get a valid one, with some LED activity, thus
getting mains AC from the rail tracks
oON/OFF switch is in ON position and AC cable is connected
5. Orient the loudspeaker to obtain the required position on the vertical and
horizontal axes

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Follow these steps to install a CUBE unit on a wall:
1. Drill three 6 mm holes in the wall, matching the position of the holes in the bracket.
2. Insert three 6 mm wall plugs into them.
3. Place the wall bracket in place, previously passing the supplied AC cable (if required)
through the square hole in the bracket. Attach the bracket to the wall.
4. Place the speaker in its final position by sliding it vertically downward so that the
guide on its back side matches the guide on the bracket.
5. Fasten the safety guide at the back of the mount (as shown in the diagram).
6. Orient the loudspeaker to the desired position on the vertical and horizontal axes.
Tighten the Allen screws on the bracket to fix this position on both axes.
7. Power ON the unit by means of the back panel ON/OFF switch.

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6.3. CORE transmitter installation
A CORE transmitter unit is necessary to control and feed with wireless audio a WiSpeak
network of TUBE and/or CUBE receivers, up to a maximum of 24 units.
The CORE unit is suitable for installation on a wall or under a surface (table, shelf,
cupboard, etc.), thanks to its design and layout of its connectors, controls and LED
indicator lights. As it is a wireless transmitter device, it is very important to carefully
study and decide the physical location of the transmitter and the receiver units in the
venue.
Please, follow the following guidelines to decide a location for the CORE unit that can
get the best of a WiSpeak system in any venue:
•Take into consideration that the maximum RF operating scope from the CORE
unit to any receiver unit (TUBE or CUBE) is 12 meters, with direct line of sight.
This distance or shorter, with no obstacles in between both units, is required to
try to ensure the maximum connection quality and stability possible
•To get the maximum coverage area in a certain space, the location of the
transmitter unit (or Master unit) should be, ideally, as much centred as possible
in respect to the receivers’ network
Example 1: the transmitter is at the centre of a perimeter disposition of
receivers
Max: 24 receivers
Master
12
Máx: 12 meters
(transmitter)

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Example 2: the transmitter is close to a corner in a rectangular space, to be
covered with WiSpeak receivers
In the second example, the maximum coverage area will be around ¼th of the
maximum coverage area in the first example
Once decided its location, the CORE transmitter must be fed with up to 3 audio inputs:
•INPUT 1: stereo balanced, Euroblock connectors (rear panel)
•INPUT 2: stereo unbalanced, RCA connectors (rear panel)
•INPUT 3: stereo, received via Bluetooth®, class 1 / up to 25 metre range (front
panel antenna)
Max: 24 receivers
Master
Máx: 12 meters (transmitter)

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Note: INPUT 3 (Bluetooth®, class 1) and, especially, INPUT 1 (analogue, balanced)
are suitable options to use when the transmitter unit is tried to be located as much
centred as possible in respect to the loudspeakers (for instance, on the ceiling of a
retail store, a restaurant or a corporate room), with the aim to get the maximum
coverage are possible. Both options allow sending audio from the music source
(audio player) to the transmitter over long distances, which would be necessary in
some cases, where it’s not possible to have booth devices close to each other.
For each channel (left or right) of the balanced input, INPUT1, the wiring is as follows):
Hot or direct signal > + terminal
Cold or inverted signal > –terminal
Ground > ⊥terminal
The AUX OUT connection is available to connect external audio systems, like subwoofer
reinforcement loudspeakers, mixers, amplifiers, matrices, etc. By default, this output will
deliver exactly the same audio signal as the one sent to the receivers’ network, but this
can be modified using the WiSpeak grip app.
When all the connections are made, it’s time to power up the transmitter using the
included external power supply, connected to the DC IN terminal at the rear panel, and
start the WiSpeak setup process.
7. PAIRING THE RECEIVERS & STARTING UP THE WiSpeak SYSTEM
When a CORE transmitter is powered up for the very first time (or after a Factory
Defaults reset has been applied to it), it will show the WiS LED permanently lit ON and
the RX LED quickly blinking.
This LED code means that the CORE unit is ready to be paired to a network of receivers,
TUBE and/or CUBE models, up to a maximum of 24 of them.
Note: before stating a pairing procedure, it’s extremely important to check that
the CORE transmitter and every single TUBE or CUBE receiver are them all
powered ON and within the coverage range of the WiSpeak system. Otherwise,
a Partial Pairing result can be achieved (See chapter 9 for further information)

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The paring process is as follows:
1. Make a short press on the recessed WiS PAIR key, using a small screwdriver
or pin tool for that
2. The Discover process, or scan for available receivers, will start. Both LED
indicators (WiS and RX) will blink together (not alternately) during the time it
takes to finish it (the full procedure can take several seconds to finish
completely)
3. When it’s over, and the network connections have been stabilised, both LEDs
will stay permanently lit, with no blinking. This means that a valid pairing
process has been performed, and a solid WiSpeak network exists between
the transmitter and from 1 to a maximum of 24 receivers
See chapter 9 for further information about the WiSpeak pairing system and procedure.
Once the pairing process is over and successful, the system is ready to be used:
•Press the SELECT key to select which audio source, from the 3 inputs available,
will be the selected one to be sent and played by the receivers’ network.
A dedicated LED for each input will turn ON when it is selected. When the
Bluetooth input is selected, its blue LED will remain permanently lit when there’s
a Bluetooth emitter paired and correctly connected to it, and will blink when
there is not
•Gesture the VOLUME knob to adjust the Master (general) volume of the
installation. A short press of the same knob will activate / deactivate the MUTE
function of the system (meanwhile MUTE is ON, Volume can’t be modified)
Note: the Bluetooth® audio input needs a standard Bluetooth® pairing process
from the audio player (smartphone, tablet, computer, etc.) to the CORE
transmitter. The Bluetooth® ID and pairing code are available in the CORE
transmitter Model / Serial Number label.
The above process provides a solid “plug&play” method to easily set a system up and
running in few minutes, with no need to use the WiSpeak grip app. However, WiSpeak
grip provides the installer of the system with many additional fine-tune options that can
lead to a system’s more precise performance, better yet customised to each venue and
end user profile requirements. WiSpeak grip also can provide a very simple control
screen for end users, just including a general volume control and audio source selection,
both under the limits specified by the Admin (installer).
See WiSpeak grip app user manual for further information.

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8. CORE transmitter VOLUME control: REMOTE and MUTE control ports
The CORE transmitter includes two audio control interfaces at its back panel:
•MUTE port, Normally Open, Euroblock 2 pin connector: it allows to connect an
external dry contact circuit (relay, switch, etc.) that, when closed, will MUTE the
WiSpeak wireless audio transmission, as well as the audio delivered at the AUX
OUT back panel connector. It is a very useful way of silencing the WiSpeak audio
system completely whenever an external emergency or alarm system, for
instance, must be activated
•REMOTE port, RJ45 connector: it allows connecting a WPaVOL or compatible wall
panel, providing the end user with a very simple volume control method, and using
a standard CAT5 cable to connect the wall panel to the CORE unit
The 3-positions VOL CTRL switch at the back panel of a CORE transmitter provides these
3 volume control options:
•LOCAL & APP: at this switch position, the general volume of the WiSpeak system
can be controlled using the front panel VOLUME knob and the WiSpeak grip app.
Both methods can adjust the volume within the minimum and maximum volume
range that can be defined using the WiSpeak grip app (Admin user) (*). The
REMOTE VOLUME port is disabled in this position
•LOCKED: when the switch is set to this position, the volume control keeps the
current value and remains blocked. It can’t be modified again using any method,
unless the switch is set to a different position
•REMOTE: at this switch position, the volume can just be adjusted using the
WPaVOL wall panel connected to the REMOTE port. The CORE front panel
VOLUME knob and the WiSpeak grip app volume faders are then disabled in this
position (*)
(*) The general volume control, by any method used, can be limited within a given
minimum and maximum volume range, which can be defined using the WiSpek grip app
(Admin User)