EdenPURE TotalRELIEF H11M3/A6010 User manual
PLEASE READ
AND SAVE
THESE
INSTRUCTIONS
Owner’s Manual
TotalRELIEF™
Heating Pad
Model Numbers: H11M3/A6010 & H1152/A6008
not an old fashioned radiant heating pad. You should however feel
deep penetrating heat.
e Far Infrared Heating Pad doesn’t work like a conventional
heating pad. e FIR heat from the pad is activated by your own
body. It doesn’t heat the ambient air surrounding the pad, so it will
only feel warm to the touch. is allows the pad to get to the optimal
heat yet not burn the individual as conventional pads might. By
placing the pad against your body, you are allowing the far infrared
rays to reach an optimal temperature and be absorbed by your body.
Can I burn myself with the pad?
It is possible if used on bare skin, but not likely, as the jade stones
can become quite warm and everyone’s thresholds for heat vary.
We recommend using at least one layer of clothing as a protective
barrier while using the heating pad.
Is the Heating Pad flexible? Can it be wrapped around a
body part?
Yes. e format of the pad is totally exible and made to mold to an
area of discomfort for ultimate heating benet and pain relief.
How long does the relief last?
Everyone responds dierently. In general, for each hour of use, the
eective therapy should las up to an additional hour.
Which side of the pad goes toward the skin?
e Jade stones go toward the body.
WARRANTY
e EdenPURE® TotalRELIEF™ Heating Pad comes with a ONE YEAR
LIMITED COMPONENT WARRANTY. If your unit does not appear
to be working properly, please contact our service center by calling
1-800-225-6595. Prior to your call, we encourage you to visit out service
related website www.edenpuresupport.com for troubleshooting tips
and service instructions if needed.
To place an order:
Call 1-800-360-1070 or go to www.edenpure.com
EdenPURE®
7800 Whipple Avenue NW
N. Canton, OH 44720
custserv@edenpure.com ©2023 EdenPURE® I-5785 BR12204R-1
FEATURES
e EdenPURE® TotalRELIEF™ Heating Pads contain premium
natural gemstones. e digital controller has an auto shut-o,
adjustable temperature and timer settings, and a memory function.
It provides safe, long lasting, deep penetrating therapeutic heat and
is exible enough to wrap around body parts.
ASSEMBLY INSTRUCTIONS
• Open the bag and lay out all components.
• Connect the Digital Controller to the heating pad by matching up
the two ends of the 5-pin connector.
• Plug the Power Cord into the wall outlet.
DIGITAL CONTROLLER
ON/OFF
• Turn on and o by pressing the ON/OFF button.
Memory Function
Timer Decrease
Timer Increase
1
Screen
ON/OFF
Heat Increase
Heat Decrease
6
FREQUENTLY ASKED QUESTIONS
What is Far-Infrared Heat?
Far-Infrared Heat is the invisible part of the Sun’s spectrum, not
to be confused with ultraviolet light which may damage your
skin. FIR is the safest energy form that is directly transmitted
onto objects because of its specic wavelength. e human body
can easily absorb far-infrared heat because of its deep penetrating
ability. Studies have shown that far infrared waves can actually
penetrate 2-3 inches deep into muscular tissue and ligaments. e
thermal eect within the deep layers of tissue causes blood vessels in
capillaries to dilate which improves blood circulation and promotes
health and wellness.
How do Gemstones come into play?
Amethyst is known as a sedative-like stone with properties that
make it ideal for meditation and calming. It has been used for
centuries as a restorative gem and is also known to be a super
conductor of energy. Amethyst helps focus infrared and proton
energies into the body.
Jade has been used since prehistoric times and may have rst been
used for medicinal purposes on the Asian continent as early as 3000
years ago.
Tourmaline helps to detoxify tissue and body systems and also
emits far infrared and negative ionic energies. ese properties help
Tourmaline to break down toxins within the body that the organs
can then process out.
How do I best use the Heating Pad?
Use it as oen as possible in your normal daily schedule. is pad is
designed to be used either on top of or underneath your body. e
individual can choose as to which part of the body to put it on. e so
format allows the pad to conform to the shape of the couch, chair or
lounger, as well as drape over the body area where treatment is needed.
When should I feel results?
Many people experience immediate relief from tension and remedial
pain. Some require several days of regular use to begin to feel the
benets. e results will vary and depend on your underlying
condition and how oen the pad is used. To get the quickest results
and greatest benets, use your pad according to the directions and
use it as oen as possible.
What if I don’t feel anything when using the Heating Pad?
Double check that all connections are made. Remember that this is
5
WARNINGS
If you have any health concerns, please consult your
doctor before using this product.
• Do not cover the pad with a quilt, blanket or pillow when using it.
ese may be burned if the temperature of the heating pad is too
high.
• Do not use this pad on a latex, silicone or sponge bed mattress, or
on a sofa that’s so.
• Do not use this heating pad in conjunction with other heating
products.
• Do not use while sleeping.
• Do not use on infants.
• Do not use if you are pregnant.
• Anyone with diabetes, poor blood circulation or with any
disabilities should consult their physical before use.
• Burns can occur regardless of the temperature setting. Check your
skin under the pad frequently to avoid burning and blistering.
• Do not use in an oxygen enriched environment or near equipment
that emits oxygen.
• Do not fold pad and then apply weight (fold sharply).
• Do not use pins, nails, screws or any other metallic means to
fasten this pad into place.
• Never pull the pad by the power supply cord or use the cord as a
handle.
• Carefully examine the inner cover before each use. Discard the
pad if the inner covering shows any signs of deterioration such as
blistering or cracking.
• If smoke is coming from this pad, immediately unplug the power
cord from the outlet.
• Use a 110V power outlet.
• Do not use this pad with liniments, salves or ointments that
contain heat producing ingredients. is could result in your skin
being burned.
• Never leave the pad unattended.
• Never use this pad directly on open wounds, acute injuries,
swollen or inamed areas of skin.
• Do not use directly over your face or genitals.
• is pad should not be used by children without adult supervision.
It should not be used on infants or children under the age of 6.
Heat
• When you press the Temp + or the Temp – button, the TEMP light
will turn on, then blink 4 times showing the temperature you set.
e screen will then show the current temperature of the heating
pad.
• If the HEATING light is constantly on, that means the heating
pad is in the process of heating to the temperature it was set at.
• If the HEATING light is blinking, it means that the heating pad is
close to the temperature that it was set at.
• If the HEATING light is not on, it means that the temperature that
you set the pad at has been reached.
• Once the temperature of the pad has dropped, the HEATING light
will turn back on to maintain the temperature that it was set at.
Note: is Far Infrared Heating Pad works a little dierently than
a standard heating pad. Please allow 5 to 10 minutes for the Far
Infrared energy in the stones to build up and for the pad to heat
up. Once you are ready to use it, adjust the temperature to your
tolerance.
Memory Function:
• e digital controller has a memory function (MEM) that
remembers the settings (temperature & time). Press the MEM
button once and it will beep and start blinking, showing the saved
temperature.
• To save the time and temperature aer you set it, press the MEM
button for 3 seconds and it will beep twice. e next time you turn
it on, it will remember the last setting that you used. e default
setting for the MEM button is 109º F.
Timer:
• The digital controller allows you to set the timer to automatically
shut off. By pressing the TIME + or TIME – buttons you can adjust
the timer in 15 minute increments, up to 240 minutes at a time.
• When you press the TIME + or TIME – button, the Time
(minutes) will start blinking and the screen will blink 4 times
showing the time you set. Then the screen will return to show the
current temperature of the pad.
• Once the timer counts itself all the way down, it will automatically
shut off.
• If you do not set the timer, the unit will remain on for 4 hours
(240 minutes) then shut off.
2
43
USAGE INSTRUCTIONS
• Before each use, make sure that all connections are tight and snug.
• Before each use, plug the pad into the wall outlet. It is
recommended that you use a surge protector.
• Before each use, make sure that the functions of the digital
controller are working properly.
How to prepare the pad for use:
• Get into a comfortable position, either sitting or lying down.
• Place a small towel (folded in half) as a protective layer between
you and the stones. is will not make the pad less eective.
How hot to set the pad:
• Depending on the thickness of the protective layer(s), you will
need to adjust the temperature to your tolerance level. e
temperature should never be set hotter than you can comfortably
tolerate.
Where to place the pad:
• e pad should be positioned directly over the aected area. You
may either lie on the pad, wrap it around the eected body part,
or lay the pad on your body or body part. Remember to use a
protective layer.
Which side of the Pad should be up?
• When using this pad, please have the jade stones facing your body.
How to use the pad for relief:
• ere is no specic protocol for any individual using a heating
pad. Everyone responds dierently and it is suggested that you
limit the use of the pad to 20 minutes of continuous use for the
rst several weeks to see how you tolerate the heat.
• Once you have become comfortable with the use of the pad, you
can begin to use it for longer durations of continuous use. Please
note that the longer the duration, the lower the heat needs to
be. Learning to adjust the heat to your tolerance will be a key in
achieving optimal results.
CLEANING, MAINTANCE & STORAGE
Before cleaning or storing your heating pad
1. Ensure the power cord is disconnected from the power source.
2.Disconnect all power cords from the unit itself.
3.Follow all cleaning, care and maintenance instructions.
• Do not submerge controller, converter or the pad in water.
• Do not dry clean any part of the heating pad.
• Do not use bleach or detergent to clean the pad.
• Do not put it through a wringer.
• Do not put it in the microwave.
• Do not put it in the washing machine or dryer.
• Do not iron the pad.
• Do not use moth balls or repellent sprays of any kind.
• Do not put any of the power cords into water.
• Do not use the pad unless it’s completely dry.
• Do not attempt to clean each individual jade stone.
Acceptable Cleaning Method
• Wipe the pad before the initial use and aer each use using a
gentle non-abrasive soap with a slightly moist towel.
• Let the heating pad dry completely before using.
• e heating pad cover is machine washable. Make sure it’s
completely dry before putting it back on the heating pad.
Routine Maintenance
• Inspect the heating pad both before and aer each use.
• Examine the surface of the heating pad for any signs of abnormal
or excess wear and tear, including blistering and cracking.
• Examine the power cords for cracks, blisters, frays or exposed
wires.
Proper Storage
• To store your heating pad, clean the unit, let it dry completely and
place the heating pad back into the supplied storage bag.
• Store the heating pad in a cool, dry place.
• Only transport the heating pad inside the included storage bag.
• Do not hang the heating pad by the power cord.
• Do not bend or put any additional weight on the heating pad.
• Do not allow the power cord to get pinched.
43
USAGE INSTRUCTIONS
• Before each use, make sure that all connections are tight and snug.
• Before each use, plug the pad into the wall outlet. It is
recommended that you use a surge protector.
• Before each use, make sure that the functions of the digital
controller are working properly.
How to prepare the pad for use:
• Get into a comfortable position, either sitting or lying down.
• Place a small towel (folded in half) as a protective layer between
you and the stones. is will not make the pad less eective.
How hot to set the pad:
• Depending on the thickness of the protective layer(s), you will
need to adjust the temperature to your tolerance level. e
temperature should never be set hotter than you can comfortably
tolerate.
Where to place the pad:
• e pad should be positioned directly over the aected area. You
may either lie on the pad, wrap it around the eected body part,
or lay the pad on your body or body part. Remember to use a
protective layer.
Which side of the Pad should be up?
• When using this pad, please have the jade stones facing your body.
How to use the pad for relief:
• ere is no specic protocol for any individual using a heating
pad. Everyone responds dierently and it is suggested that you
limit the use of the pad to 20 minutes of continuous use for the
rst several weeks to see how you tolerate the heat.
• Once you have become comfortable with the use of the pad, you
can begin to use it for longer durations of continuous use. Please
note that the longer the duration, the lower the heat needs to
be. Learning to adjust the heat to your tolerance will be a key in
achieving optimal results.
CLEANING, MAINTANCE & STORAGE
Before cleaning or storing your heating pad
1. Ensure the power cord is disconnected from the power source.
2.Disconnect all power cords from the unit itself.
3.Follow all cleaning, care and maintenance instructions.
• Do not submerge controller, converter or the pad in water.
• Do not dry clean any part of the heating pad.
• Do not use bleach or detergent to clean the pad.
• Do not put it through a wringer.
• Do not put it in the microwave.
• Do not put it in the washing machine or dryer.
• Do not iron the pad.
• Do not use moth balls or repellent sprays of any kind.
• Do not put any of the power cords into water.
• Do not use the pad unless it’s completely dry.
• Do not attempt to clean each individual jade stone.
Acceptable Cleaning Method
• Wipe the pad before the initial use and aer each use using a
gentle non-abrasive soap with a slightly moist towel.
• Let the heating pad dry completely before using.
• e heating pad cover is machine washable. Make sure it’s
completely dry before putting it back on the heating pad.
Routine Maintenance
• Inspect the heating pad both before and aer each use.
• Examine the surface of the heating pad for any signs of abnormal
or excess wear and tear, including blistering and cracking.
• Examine the power cords for cracks, blisters, frays or exposed
wires.
Proper Storage
• To store your heating pad, clean the unit, let it dry completely and
place the heating pad back into the supplied storage bag.
• Store the heating pad in a cool, dry place.
• Only transport the heating pad inside the included storage bag.
• Do not hang the heating pad by the power cord.
• Do not bend or put any additional weight on the heating pad.
• Do not allow the power cord to get pinched.
5
WARNINGS
If you have any health concerns, please consult your
doctor before using this product.
• Do not cover the pad with a quilt, blanket or pillow when using it.
ese may be burned if the temperature of the heating pad is too
high.
• Do not use this pad on a latex, silicone or sponge bed mattress, or
on a sofa that’s so.
• Do not use this heating pad in conjunction with other heating
products.
• Do not use while sleeping.
• Do not use on infants.
• Do not use if you are pregnant.
• Anyone with diabetes, poor blood circulation or with any
disabilities should consult their physical before use.
• Burns can occur regardless of the temperature setting. Check your
skin under the pad frequently to avoid burning and blistering.
• Do not use in an oxygen enriched environment or near equipment
that emits oxygen.
• Do not fold pad and then apply weight (fold sharply).
• Do not use pins, nails, screws or any other metallic means to
fasten this pad into place.
• Never pull the pad by the power supply cord or use the cord as a
handle.
• Carefully examine the inner cover before each use. Discard the
pad if the inner covering shows any signs of deterioration such as
blistering or cracking.
• If smoke is coming from this pad, immediately unplug the power
cord from the outlet.
• Use a 110V power outlet.
• Do not use this pad with liniments, salves or ointments that
contain heat producing ingredients. is could result in your skin
being burned.
• Never leave the pad unattended.
• Never use this pad directly on open wounds, acute injuries,
swollen or inamed areas of skin.
• Do not use directly over your face or genitals.
• is pad should not be used by children without adult supervision.
It should not be used on infants or children under the age of 6.
Heat
• When you press the Temp + or the Temp – button, the TEMP light
will turn on, then blink 4 times showing the temperature you set.
e screen will then show the current temperature of the heating
pad.
• If the HEATING light is constantly on, that means the heating
pad is in the process of heating to the temperature it was set at.
• If the HEATING light is blinking, it means that the heating pad is
close to the temperature that it was set at.
• If the HEATING light is not on, it means that the temperature that
you set the pad at has been reached.
• Once the temperature of the pad has dropped, the HEATING light
will turn back on to maintain the temperature that it was set at.
Note: is Far Infrared Heating Pad works a little dierently than
a standard heating pad. Please allow 5 to 10 minutes for the Far
Infrared energy in the stones to build up and for the pad to heat
up. Once you are ready to use it, adjust the temperature to your
tolerance.
Memory Function:
• e digital controller has a memory function (MEM) that
remembers the settings (temperature & time). Press the MEM
button once and it will beep and start blinking, showing the saved
temperature.
• To save the time and temperature aer you set it, press the MEM
button for 3 seconds and it will beep twice. e next time you turn
it on, it will remember the last setting that you used. e default
setting for the MEM button is 109º F.
Timer:
• e digital controller allows you to set the timer to automatically
shut o. By pressing the TIME + or TIME – bottoms you can
adjust the timer in 15 minute increments, up to 240 minutes at a
time.
• When you press the TIME + or TIME – button, the Time
(minutes) will start blinking and the screen will blink 4 times
showing the time you set. en the screen will return to show the
current temperature of the pad.
• Once the timer counts itself all the way down, it will automatically
shut o.
• If you do not set the timer, the unit will remain on for 4 hours
(240 minutes) then shut o.
2
FEATURES
e EdenPURE® TotalRELIEF™ Heating Pads contain premium
natural gemstones. e digital controller has an auto shut-o,
adjustable temperature and timer settings, and a memory function.
It provides safe, long lasting, deep penetrating therapeutic heat and
is exible enough to wrap around body parts.
ASSEMBLY INSTRUCTIONS
• Open the bag and lay out all components.
• Connect the Digital Controller to the heating pad by matching up
the two ends of the 5-pin connector.
• Plug the Power Cord into the wall outlet.
DIGITAL CONTROLLER
ON/OFF
• Turn on and o by pressing the ON/OFF button.
Memory Function
Timer Decrease
Timer Increase
1
Screen
ON/OFF
Heat Increase
Heat Decrease
6
FREQUENTLY ASKED QUESTIONS
What is Far-Infrared Heat?
Far-Infrared Heat is the invisible part of the Sun’s spectrum, not
to be confused with ultraviolet light which may damage your
skin. FIR is the safest energy form that is directly transmitted
onto objects because of its specic wavelength. e human body
can easily absorb far-infrared heat because of its deep penetrating
ability. Studies have shown that far infrared waves can actually
penetrate 2-3 inches deep into muscular tissue and ligaments. e
thermal eect within the deep layers of tissue causes blood vessels in
capillaries to dilate which improves blood circulation and promotes
health and wellness.
How do Gemstones come into play?
Amethyst is known as a sedative-like stone with properties that
make it ideal for meditation and calming. It has been used for
centuries as a restorative gem and is also known to be a super
conductor of energy. Amethyst helps focus infrared and proton
energies into the body.
Jade has been used since prehistoric times and may have rst been
used for medicinal purposes on the Asian continent as early as 3000
years ago.
Tourmaline helps to detoxify tissue and body systems and also
emits far infrared and negative ionic energies. ese properties help
Tourmaline to break down toxins within the body that the organs
can then process out.
How do I best use the Heating Pad?
Use it as oen as possible in your normal daily schedule. is pad is
designed to be used either on top of or underneath your body. e
individual can choose as to which part of the body to put it on. e so
format allows the pad to conform to the shape of the couch, chair or
lounger, as well as drape over the body area where treatment is needed.
When should I feel results?
Many people experience immediate relief from tension and remedial
pain. Some require several days of regular use to begin to feel the
benets. e results will vary and depend on your underlying
condition and how oen the pad is used. To get the quickest results
and greatest benets, use your pad according to the directions and
use it as oen as possible.
What if I don’t feel anything when using the Heating Pad?
Double check that all connections are made. Remember that this is
PLEASE READ
AND SAVE
THESE
INSTRUCTIONS
Owner’s Manual
TotalRELIEF™
Heating Pad
Model Numbers: H11M3/A6010 & H1152/A6008
not an old fashioned radiant heating pad. You should however feel
deep penetrating heat.
e Far Infrared Heating Pad doesn’t work like a conventional
heating pad. e FIR heat from the pad is activated by your own
body. It doesn’t heat the ambient air surrounding the pad, so it will
only feel warm to the touch. is allows the pad to get to the optimal
heat yet not burn the individual as conventional pads might. By
placing the pad against your body, you are allowing the far infrared
rays to reach an optimal temperature and be absorbed by your body.
Can I burn myself with the pad?
It is possible if used on bare skin, but not likely, as the jade stones
can become quite warm and everyone’s thresholds for heat vary.
We recommend using at least one layer of clothing as a protective
barrier while using the heating pad.
Is the Heating Pad flexible? Can it be wrapped around a
body part?
Yes. e format of the pad is totally exible and made to mold to an
area of discomfort for ultimate heating benet and pain relief.
How long does the relief last?
Everyone responds dierently. In general, for each hour of use, the
eective therapy should las up to an additional hour.
Which side of the pad goes toward the skin?
e Jade stones go toward the body.
WARRANTY
e EdenPURE® TotalRELIEF™ Heating Pad comes with a ONE YEAR
LIMITED COMPONENT WARRANTY. If your unit does not appear
to be working properly, please contact our service center by calling
1-800-225-6595. Prior to your call, we encourage you to visit out service
related website www.edenpuresupport.com for troubleshooting tips
and service instructions if needed.
To place an order:
Call 1-800-360-1070 or go to www.edenpure.com
EdenPURE®
7800 Whipple Avenue NW
N. Canton, OH 44720
This manual suits for next models
1
Table of contents
Other EdenPURE Heating Pad manuals
