Edgewater Networks ATT110900764 Parts list manual

AT&T U-ver e®
High Speed Internet Service
Get started APPROXIMATE TOTAL TIME: 30 MINUTES
Gather mater als needed for replacement of an ex st ng W reless Gateway:
New equ pment
prov ded n the box
W reless Gateway
1 Power Cord
(Black)
Hav ng trouble? Many ssues can be resolved n three s mple steps:
1. Check your connect ons.
• Ver fy that cables, cords, and modem f lters on all dev ces are connected as spec f ed n
steps 1A–1C. Cables usually make an aud ble “cl ck” when secure.
• On the Motorola modem, f us ng a dual-port f lter, ensure the f lter s plugged nto the wall jack
and not the Gateway, that the green Data Cable s plugged
nto the DSL port on the f lter, and the
Phone Cable s connected to the "Phone" port on the f lter.
• Be sure you are us ng the suppl ed Power Cord.
• Ver fy that the Motorola modem s set up correctly by connect ng t d rectly to a computer
to access the Internet.
2. Power down, power up.
Shut down your computer, and unplug the black Power Cord and any other dev ces from the back
of the Gateway and Motorola modem. Wa t 15 seconds and then plug dev ces back n, mak ng sure
the power l ghts are on. Then, turn your computer back on.
3. Wa t for bl nk ng nd cator l ghts.
Wa t for the Motorola modem, W reless Gateway and Ethernet WAN l ghts to turn sol d green.
The w reless l ght on the Motorola modem should bl nk green.
Need more help?
Visit att.com/support.
Call 1.800.ATT.2020
Window and Internet Explorer are trademark of Micro oft Corporation. Mac, Mac OS, and Safari are trademark of Apple Computer, Inc. AT&T, the AT&T logo, and all other
AT&T mark contained herein are trademark of AT&T Intellectual Property and/or AT&T affiliated companie . ©2010 AT&T Intellectual Property. All right re erved.
| March 12
Replacement
Gu de for
W reless Gateway
Ver fy w reless Internet connect v ty
Ver fy that the W reless Gateway s connected w relessly to the Internet by complet ng the follow ng steps:
Wr te down the Network Name (SSID) and the MAC address, shown on the top or bottom of your Gateway, n the space
prov ded below r ght. The Network Name (SSID) ncludes “EDGE” plus the last three d g ts of the Gateway ser al number.
The MAC address s used as your PSK (Pre-shared Key) for w reless network encrypt on.
Go to your computer’s W reless Network Sett ngs and refresh the network l st.
Select your Network Name (SSID) from the l st. You may need to scroll through the
lst to f nd your SSID.
Enter the 12-d g t PSK (Mac address) n the Password f eld to connect to your network.
Open a web browser (such as Internet Explorer, Google Chrome, or Moz lla) and
enter the URL of one of your favor te webs tes ( .e., http://www.att.net).
The contents of the Web page are d splayed.
The W reless Gateway s pre-conf gured so that you can access the Internet w relessly.
The W reless l ght w ll bl nk green.
Congratulat ons! You should now be w relessly connected to the Internet.
Note: W reless network ng s poss ble w th laptops, w reless phones, or PDAs w th bu lt- n 802.11b/g/n-W -F support.
To connect these dev ces to your network, use the dev ce’s network connect on w zard and check your dev ce’s documentat on
for further nformat on. You can also connect add t onal computers v a a w red connect on us ng any open Ethernet port on the
W reless Gateway.
If you require assista ce with a y part of this i stallatio , please co tact the AT&T U-verse
CARE support team at 1.800.ATT.2020.
4
ATT110900764
DGE
E
Record Your Informat on
You w ll need your Network Name (SSID) and PSK (MAC address)
to conf gure a w reless dev ce. Th s nformat on s on the top or
bottom of your Gateway:
Network Name (SSID)
12-d g t PSK/MAC Address
CLICK!
15
SECONDS
A
B
C
D
E
(EdgeMarc 250 CSI Guide)

Conf gure Continued
Shared WAN IP
Address should
be populated
(not blank)
A. Connect one end of the Ether et Cable to the
Gateway ‘Ethernet WAN’ port, and the other end
of the cable to the ‘LAN Ethernet’ ports on the
Motorola modem.
B. Connect the second Ether et Cable from the
Gateway ‘Ethernet LAN’ port to the computer
‘Ethernet’ port.
C. Connect the black Power Cord from the
Gateway ‘Power’ port to an electr cal outlet.
IMPORTANT: Wireless Gateway Automatic
Upgrade Process
The W reless Gateway s managed remotely by the
AT&T Serv ce Manager wh ch s respons ble for the
rema n ng conf gurat on steps. Th s step ALWAYS
occurs after the Gateway shares the publ c IP address
w th the Motorola modem PRIOR TO MAKING ANY
ADDITIONAL CONFIGURATION CHANGES, t s
mportant that the dev ce nteracts successfully w th
Serv ce Manager, and has auto-upgraded.
Dur ng the Serv ce Manager auto upgrade you w ll
see the follow ng cond t on. The GUI screen becomes
locked to conf gurat on, and w ll only d splay an
upgrade status. It s mportant to ensure that the
dev ce s not powered off at th s t me.
Download progress messages w ll be d splayed as
follows: “Wr t ng upgrade s __ percent complete”.
When the system reaches 100% the gateway w ll
reboot automat cally. At th s po nt, close your
browser and open a new browser sess on to the
address 192.168.2.1.
Continued on back
To replace an ex st ng W reless Gateway tethered to a Motorola modem, complete the steps n th s gu de. Th s gu de assumes
that you already have a properly nstalled modem from wh ch you can access the Internet. Before beg nn ng, power down and
unplug the power cord from the electr cal outlet for the W reless Gateway. Then d sconnect and save the power cord and all
other cables connected to the ex st ng W reless Gateway. You w ll reuse these cables to nstall the new Gateway.
Cl ck the Submit button. Wa t approx mately
60 seconds.
The W reless Gateway now shares the WAN
IP address of the Motorola modem.
At th s po nt, ver fy n the Network Informat on
page that the Motorola has ssued the
publ c/routable IP address to the W reless
Gateway. Th s step can be done n two ways:
a.
The browser w ndow tab should reflect
the new IP address.
b. You can v ew the publ c/routable IP address
from the Network Overv ew
page, to wh ch
l nks are prov ded both
from the
Conf gurat on Menu and the Network page.
Launch a Web browser on the computer that s
connected to the W reless Network Gateway
and enter the follow ng URL: http://192.168.2.1.
The Gateway log n prompt appears.
Enter the follow ng Log n Informat on.
Name: custadm n
Password: adm n
Cl ck the OK button.
The 250AEW customer adm n strat on Web
conf gurat on menu s d splayed.
In the left nav gat on pane of the Web
conf gurat on menu, select Network Overview.
In t ally, the default sett ng s for ADSL WAN. You
w ll set the WAN Interface sett ngs to
“Ethernet-DHCP.”
A
B
C
1
2
3Conf gure
To enable the W reless Gateway to share the WAN IP address w th the Motorola modem, you must conf gure
the Gateway’s WAN nterface sett ngs to use DHCP. To conf gure the WAN nterface sett ngs of the Gateway,
complete the follow ng steps:
Connect the W reless Gateway
Power up
On the modem, the Power, Internet and DSL l ghts should rema n sol d green. The Act v ty l ght may fl cker
and the Ethernet l ght w ll go dark unt l new W reless Gateway s powered up and conf gured for the proper
WAN nterface.
Power up your W reless Gateway. Dur ng power up, t s normal for the DSL l ght to n t ally bl nk red and turn
sol d green, but as the Gateway proceeds through the synchron zat on process, t w ll ult mately bl nk green.
Once complete, the Gateway w ll be conf gured for DSL, so the follow ng LEDs should reflect a val d,
access ble status:
• Power = green • DSL L ght = green bl nk ng • Correspond ng Ethernet Sw tch Port for the
laptop connect on = green
Importa t: Dur ng th s t me, do not unplug the black Power Cords or e ther of the Ether et LAN Cables,
as th s act on can damage the modem and Gateway.
A
B
A
B
C
D
E
F
G
Questio s? Go to att.com/support