Ejointech Acom214 User manual

ACOM214

ACOM214 VoIP

VoIP

VoIP Phone

Phone

User

User Manual

Manual

Safety

Safety Notices

Notices

Please read the following safety notices before installing or using this

phone. They are crucial for the safe and reliable operation of the device.

Please use the external power supply that is included in the package.

Other power supplies may cause damage to the phone, affect the

behavior or induce noise.

Before using the external power supply in the package, please check

with home power voltage. Inaccurate power voltage may cause fire and

damage.

Please do not damage the power cord. If power cord or plug is

impaired, do not use it, it may cause fire or electric shock.

The plug-socket combination must be accessible at all times because it

serves as the main disconnecting device.

Do not drop, knock or shake it. Rough handling can break internal

circuit boards.

Do not install the device in places where there is direct sunlight. Also

do not put the device on carpets or cushions. It may cause fire or

breakdown.



Avoid exposure the phone to high temperature, below 0 ℃or high

humidity. Avoid wetting the unit with any liquid.

Do not attempt to open it. Non-expert handling of the device could

damage it. Consult your authorized dealer for help, or else it may cause

fire, electric shock and breakdown.

Do not use harsh chemicals, cleaning solvents, or strong detergents to

clean it. Wipe it with a soft cloth that has been slightly dampened in a

mild soap and water solution.

When lightning, do not touch power plug or phone line, it may cause an

electric shock.

Do not install this phone in an ill-ventilated place.

You are in a situation that could cause bodily injury. Before you work

on any equipment, be aware of the hazards involved with electrical

circuitry and be familiar with standard practices for preventing

accidents.

Table

Table of

of

of Content

Content

1

1 INTRODUCING

INTRODUCING

INTRODUCING ACOM214

ACOM214

ACOM214 VOIP

VOIP

VOIP PHONE

PHONE

PHONE .......................................

.......................................

....................................... 6

6

1.1

1.1 T

T

THANK

HANK

HANK YOU

YOU

YOU FOR

FOR

FOR YOUR

YOUR

YOUR PURCHASING

PURCHASING

PURCHASING ACOM214

ACOM214

ACOM214 ..............................................

..............................................

.............................................. 6

6

1.2

1.2 D

D

DELIVERY

ELIVERY

ELIVERY C

C

CONTENT

ONTENT

ONTENT .......................................................................................

.......................................................................................

....................................................................................... 6

6

1.3

1.3 K

K

KEYPAD

EYPAD

EYPAD .........................................................................................................

.........................................................................................................

......................................................................................................... 7

7

1.4

1.4 P

P

PORT

ORT

ORT FOR

FOR

FOR CONNECTING

CONNECTING

CONNECTING ..................................................................................

..................................................................................

.................................................................................. 8

8

1.5

1.5 I

I

ICON

CON

CON INTRODUCTION

INTRODUCTION

INTRODUCTION ......................................................................................

......................................................................................

...................................................................................... 8

8

1.6

1.6 LED

LED

LED S

S

STATUS

TATUS

TATUS INTRODUCTION

INTRODUCTION

INTRODUCTION ..........................................................................

..........................................................................

.......................................................................... 9

9

2

2 INITIAL

INITIAL

INITIAL CONNECTING

CONNECTING

CONNECTING AND

AND

AND SETTINGS

SETTINGS

SETTINGS .......................................

.......................................

....................................... 11

11

2.1

2.1 C

C

CONNECT

ONNECT

ONNECT THE

THE

THE POWER

POWER

POWER AND

AND

AND NETWORK

NETWORK

NETWORK ............................................................

............................................................

............................................................ 11

11

2.1.1

2.1.1 Connect

Connect

Connect to

to

to network

network

network ............................................................................

............................................................................

............................................................................ 11

11

2.1.2

2.1.2 Power

Power

Power adapter

adapter

adapter connection

connection

connection ..................................................................

..................................................................

.................................................................. 12

12

2.2

2.2 B

B

BASIC

ASIC

ASIC I

I

INITIALIZATION

NITIALIZATION

NITIALIZATION ..................................................................................

..................................................................................

.................................................................................. 12

12

2.2.1

2.2.1 Network

Network

Network Settings

Settings

Settings ................................................................................

................................................................................

................................................................................ 12

12

3

3 THE

THE

THE BASIC

BASIC

BASIC FUNCTION

FUNCTION

FUNCTION OF

OF

OF ACOM214

ACOM214

ACOM214 IP

IP

IP PHONE

PHONE

PHONE ........................

........................

........................ 14

14

3.1

3.1 M

M

MAKING

AKING

AKING A

A

A CALL

CALL

CALL ............................................................................................

............................................................................................

............................................................................................ 14

14

3.1.1

3.1.1 Call

Call

Call Device

Device

Device ..........................................................................................

..........................................................................................

.......................................................................................... 14

14

3.1.2

3.1.2 Call

Call

Call Methods

Methods

Methods ......................................................................................

......................................................................................

...................................................................................... 14

14

3.2

3.2 A

A

ANSWERING

NSWERING

NSWERING A

A

A CALL

CALL

CALL ......................................................................................

......................................................................................

...................................................................................... 14

14

3.3

3.3 DND

DND

DND ...........................................................................................................

...........................................................................................................

........................................................................................................... 15

15

3.4

3.4 C

C

CALL

ALL

ALL F

F

FORWARD

ORWARD

ORWARD ...........................................................................................

...........................................................................................

........................................................................................... 15

15

3.5

3.5 C

C

CALL

ALL

ALL H

H

HOLD

OLD

OLD ..................................................................................................

..................................................................................................

.................................................................................................. 15

15

3.6

3.6 C

C

CALL

ALL

ALL W

W

WAITING

AITING

AITING .............................................................................................

.............................................................................................

............................................................................................. 15

15

3.7

3.7 M

M

MUTE

UTE

UTE ..........................................................................................................

..........................................................................................................

.......................................................................................................... 16

16

3.8

3.8 C

C

CALL

ALL

ALL T

T

TRANSFER

RANSFER

RANSFER ...........................................................................................

...........................................................................................

........................................................................................... 16

16

3.9

3.9 T

T

THREE

HREE

HREE -W

-W

-W AY

AY

AY CONFERENCE

CONFERENCE

CONFERENCE CALL

CALL

CALL ....................................................................

....................................................................

.................................................................... 16

16

3.10

3.10 M

M

MULTIPLE

ULTIPLE

ULTIPLE -W

-W

-W AY

AY

AY C

C

CALL

ALL

ALL ...............................................................................

...............................................................................

............................................................................... 17

17

3.11

3.11 M

M

MULTI

ULTI

ULTI -

-

-LINE

LINE

LINE ..............................................................................................

..............................................................................................

.............................................................................................. 17

17

4

4 ADVANCED

ADVANCED

ADVANCED FUNCTION

FUNCTION

FUNCTION OF

OF

OF ACOM214

ACOM214

ACOM214 .........................................

.........................................

......................................... 18

18

4.1

4.1 C

C

CALL

ALL

ALL PICKUP

PICKUP

PICKUP ................................................................................................

................................................................................................

................................................................................................ 18

18

4.2

4.2 J

J

JOIN

OIN

OIN CALL

CALL

CALL .....................................................................................................

.....................................................................................................

..................................................................................................... 18

18

4.3

4.3 R

R

REDIAL

EDIAL

EDIAL /

/

/ U

U

UNREDIAL

NREDIAL

NREDIAL .....................................................................................

.....................................................................................

..................................................................................... 18

18

4.4

4.4 C

C

CLICK

LICK

LICK TO

TO

TO DIAL

DIAL

DIAL ..............................................................................................

..............................................................................................

.............................................................................................. 19

19

4.5

4.5 C

C

CALL

ALL

ALL BACK

BACK

BACK ...................................................................................................

...................................................................................................

................................................................................................... 19

19

4.6

4.6 A

A

AUTO

UTO

UTO ANSWER

ANSWER

ANSWER .............................................................................................

.............................................................................................

............................................................................................. 19

19

4.7

4.7 H

H

HOTLINE

OTLINE

OTLINE ......................................................................................................

......................................................................................................

...................................................................................................... 19

19

4.8

4.8 A

A

APPLICATION

PPLICATION

PPLICATION ...............................................................................................

...............................................................................................

............................................................................................... 19

19

4.8.1

4.8.1 SMS

SMS

SMS .....................................................................................................

.....................................................................................................

..................................................................................................... 19

19

4.8.2

4.8.2 Memo

Memo

Memo ..................................................................................................

..................................................................................................

.................................................................................................. 20

20

4.8.3

4.8.3 Voice

Voice

Voice Mail

Mail

Mail ...........................................................................................

...........................................................................................

........................................................................................... 20

20

4.8.4

4.8.4 Ping

Ping

Ping .....................................................................................................

.....................................................................................................

..................................................................................................... 20

20

4.9

4.9 P

P

PROGRAMMABLE

ROGRAMMABLE

ROGRAMMABLE K

K

KEY

EY

EY C

C

CONFIGURATION

ONFIGURATION

ONFIGURATION .........................................................

.........................................................

......................................................... 21

21

5

5 OTHER

OTHER

OTHER FUNCTIONS

FUNCTIONS

FUNCTIONS OF

OF

OF ACOM214

ACOM214

ACOM214 ..............................................

..............................................

.............................................. 24

24

5.1

5.1 A

A

AUTO

UTO

UTO H

H

HANDDOWN

ANDDOWN

ANDDOWN .......................................................................................

.......................................................................................

....................................................................................... 24

24

5.2

5.2 B

B

BAN

AN

AN A

A

ANONYMOUS

NONYMOUS

NONYMOUS C

C

CALL

ALL

ALL ................................................................................

................................................................................

................................................................................ 24

24

5.3

5.3 D

D

DIAL

IAL

IAL P

P

PLAN

LAN

LAN ...................................................................................................

...................................................................................................

................................................................................................... 24

24

5.4

5.4 D

D

DIAL

IAL

IAL P

P

PEER

EER

EER ...................................................................................................

...................................................................................................

................................................................................................... 24

24

5.5

5.5 A

A

AUTO

UTO

UTO R

R

REDIAL

EDIAL

EDIAL ..............................................................................................

..............................................................................................

.............................................................................................. 24

24

5.6

5.6 C

C

CALL

ALL

ALL COMPLETION

COMPLETION

COMPLETION ........................................................................................

........................................................................................

........................................................................................ 25

25

5.7

5.7 R

R

RING

ING

ING F

F

FROM

ROM

ROM H

H

HEADSET

EADSET

EADSET ...................................................................................

...................................................................................

................................................................................... 25

25

5.8

5.8 P

P

POWER

OWER

OWER L

L

LIGHT

IGHT

IGHT ..............................................................................................

..............................................................................................

.............................................................................................. 25

25

5.9

5.9 H

H

HIDE

IDE

IDE DTMF

DTMF

DTMF ................................................................................................

................................................................................................

................................................................................................ 25

25

5.10

5.10 B

B

BAN

AN

AN O

O

OUTGOING

UTGOING

UTGOING ........................................................................................

........................................................................................

........................................................................................ 25

25

5.11

5.11 P

P

PASSWORD

ASSWORD

ASSWORD D

D

DIAL

IAL

IAL .......................................................................................

.......................................................................................

....................................................................................... 26

26

5.12

5.12 P

P

PRE

RE

RE D

D

DIAL

IAL

IAL .................................................................................................

.................................................................................................

................................................................................................. 26

26

5.13

5.13 A

A

ACTION

CTION

CTION URL

URL

URL &

&

& A

A

ACTIVE

CTIVE

CTIVE URI

URI

URI .....................................................................

.....................................................................

..................................................................... 26

26

6

6 THE

THE

THE BASIC

BASIC

BASIC SETTINGS

SETTINGS

SETTINGS OF

OF

OF ACOM214

ACOM214

ACOM214 ...........................................

...........................................

........................................... 27

27

6.1

6.1 K

K

KEYBOARD

EYBOARD

EYBOARD ...................................................................................................

...................................................................................................

................................................................................................... 27

27

6.2

6.2 S

S

SCREEN

CREEN

CREEN S

S

SETTINGS

ETTINGS

ETTINGS .........................................................................................

.........................................................................................

......................................................................................... 27

27

6.3

6.3 R

R

RING

ING

ING S

S

SETTINGS

ETTINGS

ETTINGS ............................................................................................

............................................................................................

............................................................................................ 27

27

6.4

6.4 V

V

VOICE

OICE

OICE V

V

VOLUME

OLUME

OLUME ............................................................................................

............................................................................................

............................................................................................ 27

27

6.5

6.5 T

T

TIME

IME

IME &

&

& D

D

DATE

ATE

ATE ..............................................................................................

..............................................................................................

.............................................................................................. 28

28

6.6

6.6 G

G

GREETING

REETING

REETING W

W

WORDS

ORDS

ORDS ........................................................................................

........................................................................................

........................................................................................ 28

28

6.7

6.7 L

L

LANGUAGE

ANGUAGE

ANGUAGE ...................................................................................................

...................................................................................................

................................................................................................... 28

28

7

7 ADVANCED

ADVANCED

ADVANCED SETTINGS

SETTINGS

SETTINGS OF

OF

OF ACOM214

ACOM214

ACOM214 ..........................................

..........................................

.......................................... 29

29

7.1

7.1 A

A

ACCOUNTS

CCOUNTS

CCOUNTS ...................................................................................................

...................................................................................................

................................................................................................... 29

29

7.2

7.2 N

N

NETWORK

ETWORK

ETWORK ....................................................................................................

....................................................................................................

.................................................................................................... 29

29

7.3

7.3 S

S

SECURITY

ECURITY

ECURITY .....................................................................................................

.....................................................................................................

..................................................................................................... 29

29

7.4

7.4 M

M

MAINTENANCE

AINTENANCE

AINTENANCE .............................................................................................

.............................................................................................

............................................................................................. 29

29

7.5

7.5 F

F

FACTORY

ACTORY

ACTORY R

R

RESET

ESET

ESET ...........................................................................................

...........................................................................................

........................................................................................... 29

29

8

8 WEB

WEB

WEB CONFIGURATION

CONFIGURATION

CONFIGURATION .................................................................

.................................................................

................................................................. 30

30

8.1

8.1 I

I

INTRODUCTION

NTRODUCTION

NTRODUCTION OF

OF

OF CONFIGURATION

CONFIGURATION

CONFIGURATION ...............................................................

...............................................................

............................................................... 30

30

8.1.1

8.1.1 Ways

Ways

Ways to

to

to configure

configure

configure ...............................................................................

...............................................................................

............................................................................... 30

30

8.1.2

8.1.2 Password

Password

Password Configuration

Configuration

Configuration ....................................................................

....................................................................

.................................................................... 30

30

8.2

8.2 S

S

SETTING

ETTING

ETTING VIA

VIA

VIA WEB

WEB

WEB BROWSER

BROWSER

BROWSER ..........................................................................

..........................................................................

.......................................................................... 30

30

8.3

8.3 C

C

CONFIGURATION

ONFIGURATION

ONFIGURATION VIA

VIA

VIA WEB

WEB

WEB ............................................................................

............................................................................

............................................................................ 31

31

8.3.1

8.3.1 BASIC

BASIC

BASIC .................................................................................................

.................................................................................................

................................................................................................. 31

31

8.3.2

8.3.2 NETWORK

NETWORK

NETWORK ........................................................................................

........................................................................................

........................................................................................ 36

36

8.3.3

8.3.3 VOIP

VOIP

VOIP ...................................................................................................

...................................................................................................

................................................................................................... 46

46

8.3.4

8.3.4 PHONE

PHONE

PHONE ....................................................................................................

....................................................................................................

.................................................................................................... 62

62

8.3.5FUNCTION

8.3.5FUNCTION KEY

KEY

KEY ....................................................................................

....................................................................................

.................................................................................... 77

77

8.3.6

8.3.6 Maintenance

Maintenance

Maintenance ............................................................................................

............................................................................................

............................................................................................ 81

81

8.3.7

8.3.7 SECURITY

SECURITY

SECURITY .............................................................................................

.............................................................................................

............................................................................................. 89

89

8.3.8

8.3.8 LOGOUT

LOGOUT

LOGOUT ................................................................................................

................................................................................................

................................................................................................ 96

96

9

9 APPENDIX

APPENDIX

APPENDIX ......................................................................................

......................................................................................

...................................................................................... 97

97



S

S

SPECIFICATION

PECIFICATION

PECIFICATION ................................................................................................

................................................................................................

................................................................................................ 97

97

Hardware

Hardware .........................................................................................................

.........................................................................................................

......................................................................................................... 97

97

9.1.2

9.1.2 Voice

Voice

Voice features

features

features ..........................................................................................

..........................................................................................

.......................................................................................... 97

97

9.1.3

9.1.3 Network

Network

Network features

features

features .....................................................................................

.....................................................................................

..................................................................................... 98

98

9.1.4

9.1.4 Maintenance

Maintenance

Maintenance and

and

and management

management

management ...............................................................

...............................................................

............................................................... 99

99



9.2

9.2

9.2 D

D

DIGIT

IGIT

IGIT -

-

-CHARACTER

CHARACTER

CHARACTER MAP

MAP

MAP TABLE

TABLE

TABLE ...................................................................

...................................................................

................................................................... 99

99

1

1Introducing

Introducing

Introducing ACOM214

ACOM214

ACOM214 VOIP

VOIP

VOIP Phone

Phone

1.1

1.1 Thank

Thank

Thank you

you

you for

for

for your

your

your purchasing

purchasing

purchasing ACOM214

ACOM214

Thank you for your purchasing C58/C58P , C58/C58P is a full-feature

telephone that provides voice communication over the same data network

that your computer uses. This phone ’ s functions not only much like a

traditional phone, allowing to place and receive calls, and enjoy other

features that traditional phone has, but it also own many data services

features which you could not expect from a traditional telephone.

This guide will help you easily use the various features and services

available on your phone.

1.2

1.2 Delivery

Delivery

Delivery Content

Content

Please check whether the delivery contains the following parts:

The base unit with display and keypad

The handset

The handset cable

The Ethernet cable

The power supply

Attentions: The ACOM214 may cause damage if you do not use a power

adapter with ACOM214 . Power adapter specifications due to different areas or

differentiated shipments, if the product supplied power adapter can not be used

locally, please consult your local dealer.

The user manual(you may download from our website)

Here is the appearance of IP Phone description:

1.3

1.3 Keypad

Keypad

Key

Key Key

Key

Key name

name

name Function

Function

Function Description

Description

Navigation

Navigation key assist users for operating.

In desktop, dialer, calling, desktop long pressed

state they have special function.

You can configure through the web page according

to your patterns of use.

Phone book

Access to phone book, check the record list and add

new records and revise the record. When check the

phone book record, press this key again will return

to idle mode.

Mute

Press this key in calling mode, you can hear the

other side, and the other side cannot hear you. Once

you press this key twice, it would leave this mode

and become normal.

Volume +/-

Turn down or turn up the volume by pressing these

two keys.

Redial

1. In the hook off/hands-free mode, use the key to

dial the last call number;

2. In stand-by mode, it has a function to check the

Outgoing Call.

3. You could also find the specify contacts in

phone book/call records, and use this number for

quick dialing, press this button, you can dial quickly.

Hands-free

Make the phone into hands-free mode.

Indicator

light

The indicator would blinking if the IP Phone has

missed call.

Soft key 1/2/3/4

Keys combination, include functions such as

History/Directory/DND/Menu/Del/Redial/Sen

d/

Quit/Answer/Divert/Reject/Hold/Transfer/Co

nf/Close and so on.

History

View the Missed call, Incoming Call and Outgoing

Call.

Digital

keyboard

Inputting the phone number or DTMF

DSS Keys

You can configure them in the web page, the

configuration of each key to a different function

keys it would more convenient to you.

1.4

1.4 Port

Port

Port for

for

for connecting

connecting

Port

Port Name

Name

Name Description

Description

Power swtich

Input: 5V AC, 1A

WAN

10/100M Connect it to Network

LAN

10/100M Connect it to PC

Expansion board

interface

Port type: RJ-45

Headset

Port type: RJ-9 connector

Earpiece

Port type: RJ-9 connector

1.5

1.5 Icon

Icon

Icon introduction

introduction

Icon

Icon Description

Description

Call out

Call in

Call hold

Auto answer

Call mute

Contact

DND(Do not Disturb)

In hand-free mode

In hook mode

In headset mode

SMS

Missed call

Call forward

1.6

1.6 LED

LED

LED Status

Status

Status introduction

introduction

Table 1. Programmable key LEDs for BLF

LED

LED Status

Status

Status Description

Description

Steady green

The object is in idle status.

Slow blinking red

The object is ringing

Steady red The object is active

Off The object is failed subscribe

Off No subscribe

Table 2 Programmable key LEDs for Presence

LED

LED Status

Status

Status Description

Description

Steady green The object is online.

Slow blinking red The object is ringing.

Steady red The object is active.

Off The object is failed./No subscribe.

Table 3 Programmable key LEDs for line

LED

LED Status

Status

Status Description

Description

Steady green The account is active.

Fast Blinking green There is an incoming call to the account.

Slow Blinking green The call is on hold.

Slow Blinking red Registration is unsuccessful.

Off The line is not unapplied or idle.

Table 4 Programmable key LEDs for MWI

LED

LED Status

Status

Status Description

Description

Blinking green There are new voice mails.

Off There is no new voice mail.

Table 5 Power Indication LED

LED

LED Status

Status

Status Description

Description

Steady red Power on.

Fast Blinking red There is an incoming call.

Off Power off.

2

2Initial

Initial

Initial connecting

connecting

connecting and

and

and Settings

Settings

2.1

2.1 Connect

Connect

Connect the

the

the power

power

power and

and

and network

network

2.1.1

2.1.1 Connect

Connect

Connect to

to

to network

network

Please make sure your environment already have broadband internet access

capability during this step.

1. Broadband Router

Connect one end of the network cable to the ACOM214 ’ s WAN port the

other end is connected to your broadband router ’ s LAN port, so that the

completion of the network hardware connections. In most cases, you must

configure your network settings to DHCP mode. The details setting mode

please refer to 2.2.1 — Network Settings.

2. No broadband router

Connect one end of the network cable to the ACOM214 ’ s WAN port, the other

end is conneted to your broadband modem ’ s LAN port, so that the

completion of the network hardware connections. In most cases, if you are

using a TV cable broadband, you must configure your network settings to

DHCP mode: if you are using ADSL, you must set your ACOM214 to PPPOE

mode. The details setting mode please refer to 2.2.1- Network Settings.

3. Worked as a broadband router

ACOM214 have broadband routing capability, as long as the ACOM214

properly connected to the WAN port on the broadband modem and connect

your computer or other Internet-capable devices connected to the

ACOM214 ’ s LAN port, then you can use the phone ’ s ability to connect to the

Internet broadband routing. The details setting mode please refer to

2.2.1-Network Settings.

2.1.2

2.1.2 Power

Power

Power adapter

adapter

adapter connection

connection

During this step, please make sure your power connector match the power

outlet, meanwhile, both voltage and electric current are also comply with the

work phone.

1. Plug power adapter to power socket.

2. Plug power adaptor ’ s DC output to the DC5V port of C58/C58P to start up.

3. There will be displayed black line and “ INITIALIZING ” on the screen. After

finishing startup, phone will show greeting, current date and time and so forth.

4. If phone has registered to the server, you can place or answer calls

2.2

2.2 Basic

Basic

Basic Initialization

Initialization

ACOM214 is provided with a plenty of functions and parameters for

configuration. User needs some network and VoIP knowledge so that user could

understand the meanings of parameters. In order to make user use the phone

more easily and convenient, there are basic configurations introduced which is

mandatory to ensure phone calls.

2.2.1

2.2.1 Network

Network

Network Settings

Settings

During setting network of the phone please make sure that network is

connected already. ACOM214 uses DHCP to get WAN IP configurations, so

phone could access to network as long as there is DHCP server in it. If

there is no DHCP server available, phone has to be changed WAN network

setting to Static IP or PPPoE.

Setting

Setting PPPOE

PPPOE

PPPOE mode(For

mode(For

mode(For ADSL

ADSL

ADSL connection)

connection)

1. Get PPPoE account and password first.

2. Press Menu->Settings->Advanced Settings, then enter passwords, and

choose network ->WAN settings->Connection Mode, enter and choose

PPPoE through navigation keys and press the Save key.

3. Press Back, then choose PPPoE Set, press Enter.

4. The screen will show the current information. Press Del to delete it, then

input your PPPoE user and password and press Save.

5. Press Back six times to return to the idle screen.

6. Check the status. If the screen shows “ Negotiating

Negotiating

Negotiating …

…

…” it shows that the

phone is trying to access to the PPPoE Server; if it shows an IP address,

then the phone has already get IP with PPPoE.

Setting

Setting Static

Static

Static IP

IP

IP mode(Static

mode(Static

mode(Static ADSL/Cable,

ADSL/Cable,

ADSL/Cable, or

or

or no

no

no PPPOE/DHCP

PPPOE/DHCP

PPPOE/DHCP network)

network)

1. Prepare the network ’ s parameters first, such as IP Address, Net mask,

Default Gateway and DNS server IP address. If you don ’ t know this

information, please contact the service provider or technician of network.

2. Press Menu->Settings->Advanced Settings, then enter passwords, and

choose network ->WAN settings->Connection Mode, enter and choose

Static through navigation keys and press the Save key .

3. Press Back, then choose Static Set, press Enter.

4. The screen will show the current information, and then press Del to

delete. Input your IP address, Mask, Gateway, DNS and press Save to save

what you input.

5. Press Back six times to return to the idle screen.

6. Check the status, the screen shows “ Static

Static

Static ” .the screen shows the IP

address and gateway which were set just now, if the phone could display

the right time, it shows that Static IP mode takes effect.

Setting

Setting DHCP

DHCP

DHCP mode

mode

1. Press Menu->Settings->Advanced Settings, then enter passwords, and

choose network ->WAN settings->Connection Mode, enter and choose

DHCP through navigation keys and press the Save key .

2. Press Back six times to return to the idle screen.

3. Check the status, the screen shows “ DHCP

DHCP

DHCP ” , If the screen shows the IP

address and gateway which were set just now, it shows that DHCP mode

takes effect.

3

3The

The

The basic

basic

basic function

function

function of

of

of ACOM214

ACOM214

ACOM214 IP

IP

IP Phone

Phone

3.1

3.1 Making

Making

Making a

a

a call

call

3.1.1

3.1.1 Call

Call

Call Device

Device

You can make a phone call via the following devices:

1、Pick up the handset ，icon will be showed in the idle screen.

2

、

Press the Speaker button

，

icon will be showed in the idle screen.

3

、

Press the headset button if the headset is connected to the Headset Port in

advance.The icon will be showed in the idle screen.

You can also dial the number first, and choose the method you will use to speak

to the other party.

3.1.2

3.1.2 Call

Call

Call Methods

Methods

You can press an available line button if there is more than one account, th

1. Dial the number you want to call.

2. Press History softkey, use the navigation buttons to highlight your

choice (press Left/Right button to choose Missed Calls, Incoming Calls

and Outgoing Calls.

3. Press the R/SEND button to call the last number called.

4. Press the programmable keys which are set as speed dial button.

Then press the Send button or Dial softkey to make the call if necessary.

3.2

3.2 Answering

Answering

Answering a

a

a call

call

Answering

Answering an

an

an incoming

incoming

incoming call

call

call ：

1. If you have no other line telephone, lift the handset using, or press the

Speaker button/ Answer softkey to answer using the speaker phone, or

press the headset button to answer the headset.

2. If you are on a call currently, press the answer softkey.

During the conversation, you can alternate between Headset, Handset and

Speaker phone by pressing the corresponding buttons or picking up the

handset.

3.3

3.3 DND

DND

Press DND softkey to active DND Mode. Further incoming calls will be

rejected and the display shows: icon. Press DND softkey twice to

deactivate DND mode. You can find the incoming call record in the Call

History.

3.4

3.4 Call

Call

Call Forward

Forward

This feature allows you to forward an incoming call to another phone

number. The display showed icon.

The following call forwarding events can be configured:

Off

Off : Call forwarding is deactivated by default.

Always

Always : Incoming calls are immediately forwarded.

Busy

Busy : Incoming calls are immediately forwarded when the phone is busy.

No

No Answer

Answer

Answer : Incoming calls are forwarded when the phone is not

answered after a specific period.

To configure Call Forward via Phone interface:

1. Press Menu ->Features->Enter->Call Forwarding->Enter.

2. There are 4 options: Disabled, Always, Busy, and No Answer.

3. If you choose one of them (except Disabled), enter the phone number

you want to forward your call to. Press Save to save the changes.

3.5

3.5 Call

Call

Call Hold

Hold

Press the Hold button or Hold softkey to put your active call on hold. 。

1.If there is only one call on hold, press the hold softkey to retrieve the call.

2.If there are more than one call on hold, press the line button, and the Up/Down

button to highlight the call, then press the Unhold button to retrieve the call.

3.6

3.6 Call

Call

Call Waiting

Waiting

1. Press Menu ->Features->Enter->Call Waiting->Enter.

2. Use the navigation keys to active or inactive call waiting.

3. Then press the Save to save the changes.

3.7

3.7 Mute

Mute

Press Mute button during the conversation, icon will be showed in the

LCD. Then the called will not hear you, but you can hear the called. Press it

again to get the phone to normal conversation.

3.8

3.8 Call

Call

Call Transfer

Transfer

1. Blind Transfer

During talk, press the key Transf, and then dial the number that you want to

transfer to, and finished by "#". Phone will transfer the current call to the third

party. After finishing transfer, the call you talk to will be hanged up. User cannot

select SIP line when phone transfers call.

2. Attended Transfer

During talk, press the key Transf, then input the number that you want to

transfer to and press Send. After that third party answers, then press Transfer

to complete the transfer. (You need enable call waiting and call transfer first). If

there are two calls, you can just talk to one, and keep hold to the other one. The

one who is keep hold cannot speak to you or hear from you. In other way, if user

wants to invite the third party during the call, they can press Conf to make calls

mode in conference mode. If user wants to stop conference, user can press Split.

(User must enable call waiting and three way call first).

Note: the server that user uses must support RFC3515 or it might not be used

3. Alert Transfer

During the talk, press Transf firstly, and then press Send after inputting the

number that you want to transfer. You are waiting for connection, now, press

Transf and the transfer will be done. (To use this feature, you need enable call

waiting and call transfer first).

3.9

3.9 Three-Way

Three-Way

Three-Way conference

conference

conference call

call

1. Press the Conf softkey during an active call.

2. The first call is placed on hold. Then you will hear a dial tone. Dial the number

to conference in, then press Send key.

3. When the call is answered, press Conf and add the first call to the conference.

4. If you want to release the conference, press Split key.

Note: You may need to start the phone call feature in order to achievethree-way

calling mode.

3.10

3.10 Multiple-Way

Multiple-Way

Multiple-Way Call

Call

If the phone in the hook/handsfree/headset mode, you can press [Hold]

key input delay(The screen will display a --); One -- on behalf of two seconds. For

example if you enter 123--45, the 123 indicates that the calls is successful, wait 2

seconds to send DTMF(45), and 123----45 shows the interval of 6 seconds, and so

on.

Note: The function key must be configured as a HOLD.

Ejointech ACOM214 User manual

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