Mitel MiVoice 6940 User manual

QUICK REFERENCE GUIDE
DIRECTORY
SOFTKEYS
GOODBYE
PROGRAMMABLE KEYS
REDIAL
HOLD
MUTE
SPEAKER/HEADSET
CALL HISTORY
VOICEMAIL
SETTINGS
VOLUME
Place a Call
• Dial the number from the keypad and tap
the Dial softkey or
• Press the key, and at the dial tone,
enter the number or
• Tap the Call Appearance programmable key and at the
dial tone, enter the number.
From Directory
1. Press the key to access the Directory.
2. Tap the respective contacts folder and scroll through
the contacts.
OR
Tap the search field, enter characters using the
on-screen keypad and tap the Enter key.
3. When the contact is highlighted, tap the Dial softkey to
place a call using the entry’s default phone number.
OR
To place a call to a dierent phone number defined
for the entry (for example, a mobile number), tap
the icon to access the contact card screen, and
then tap the phone number to dial.
MIVOICE 6940 IP PHONE FOR
MICLOUD CONNECT
Quick Reference Guide

Answer a Call
• Lift the handset, tap the Answer softkey
or
• Press the key for handsfree
operation.
3-Way Conferencing
1. While on an active call with one of the
contacts with whom you want to create
a conference, tap the Conference
softkey. The active call is placed on
hold.
2. Enter the conference target’s number and tap the
Consult softkey.
3. Wait for an answer and then tap the Conference
softkey to complete the 3-way conference call.
Mute/Unmute a Call
• Press the key while on an active
call to mute the microphone for your
handset, headset, or speaker.
• Press the key again to unmute the audio.
Hold/Resume a Call
• To place an active call on hold, press
the key. The LED flashes on
the respective Call Appearance
programmable key.
• To resume the call, press the key again or tap
the respective Call Appearance programmable key.
Redial
• Press the key twice in quick
succession to redial the last dialed
number or
• Press the key once to access a list of recently
dialed numbers. Scroll through the entries and select
a number. Tap the Dial softkey to redial the selected
number.
End a Call
• Place the handset back in its cradle or
• Tap the Drop softkey or
• Press the key.
Voicemail
Contact your System Administrator to
configure the voicemail functionality.
When the voicemail functionality is
enabled, the Message Waiting Indicator (MWI) LED on
the phone flashes red and the icon displays on
the status bar indicating that voicemail messages are
available.
You can access your voicemail service by pressing the
key.
Transfer a Call
1. While on an active call with the party you
wish to transfer, tap the Transfer softkey.
The active call is placed on hold.
2. Enter the transfer recipient’s number and tap the
Transfer softkey.
Picking Up a Call
With appropriate permissions (set by your
Mitel administrator), you can pick up a call
that is ringing on another extension.
1. Touch the Pickup softkey.
2. Dial the extension number.
The call is now an active call on your extension.

Parking/Unparking a Call
With appropriate permissions (set by
your Mitel administrator), you can park a
connected call on another extension and
you can unpark that call and return it to
your extension.
To Park a call:
1. While the call is active, touch the Park softkey.
2. Dial the extension number.
The call is now parked on the designated extension.
To Unpark a call:
1. Touch the Unpark softkey.
2. Dial the extension number.
The call is now returned to your extension.
Changing Availability State
You can set six distinct availability states for
your extension.
• Available (default)
• In a meeting
• Out of oce
• Extended Absence
• Custom
• Do not disturb
To change your active availability state:
1. Touch the State softkey.
The active state is indicated.
2. Touch the preferred Availability option.
3. Touch the Save softkey.
The availability state for your phone changes to the
selected state.
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