Electric Heating Company Electric Combination Radiators User manual

EHC Electric Combination Radiators
Installation and
technical manual
THESE INSTRUCTIONS SHOULD BE READ
CAREFULLY AND RETAINED FOR FUTURE
REFERENCE. BE SURE TO OBSERVE ALL
LABELS AND WARNINGS ON THE APPLIANCE.
The Electric Heating Company Ltd
Unit 40, Block 5, Third Road, Blantyre Industrial Estate, Blantyre, Glasgow, G71 6NP
Tel. [phone]
Fax. [phone]
[e-mail]
www.electric-heatingcompany.co.uk

EHC Electric Combination Radiators – Installation and technical manual Page 2
CONTENTS
1. Safety information ......................................................... 2
2. General information....................................................... 4
3. Installation ..................................................................... 5
4. Operating instructions ................................................... 10
5. Operating safety ............................................................ 10
6. Technical data ................................................................ 13
1. Safety Information
Electrical Connections
IMPORTANT
The wires in the mains leads are coloured in accordance with the following code:
GREEN & YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
WARNING – THIS APPLIANCE MUST BE EARTHED
The installation of this appliance should be carried out by a competent electrician in
accordance with I.E.E. Regulations for Electrical Equipment.
The radiator is fitted with a standard UK 3 pin plug that can be directly connected to an
electrical socket. Care must be taken when connecting radiators in this way not
to overload the ring main circuit. If you are unsure contact a qualified
electrician.
Alternatively the mains cable can be cut to length and connected to a suitable fused 20
amp double-pole switched spur adjacent to the radiator. Please ensure that the
electricity supply is disconnected prior to using this installation method.
Each supply circuit to the radiator must incorporate a Fused 20 Amp double pole
switched spur having a contact separation of at least 3mm.

EHC Electric Combination Radiators – Installation and technical manual Page 3
1. Safety Information (cont.)
Handling
This radiator is very heavy. Take adequate precautions when lifting and manoeuvring it.
Always assess the load, and seek assistance with heavy or awkward loads that are
beyond your capabilities.
Positioning
This radiator is very heavy. In order to maintain stability and to ensure its future safety
in use, it is essential that the radiator is FIXED SOUNDLY TO A WALL and that the
brackets are mounted on a FIRM, LEVEL SURFACE. Castors or Feet can be purchased as
an accessory. Care should be taken to avoid irregular surfaces.
It is important that the following instructions are strictly followed.
Keep the following minimum safety distances to avoid fire risk due to high surface
temperatures of the appliance during heating cycles:
Lateral heating walls – masonry ......................................................50 mm
Lateral heating walls – combustible matter ..................................100 mm
Heating walls above floor ................................................................80 mm
Cover plate – combustible covering installed on top of it ...........150 mm
Cover plate – non-combustible covering installed on top of it ...100 mm
Please note that our IPX4 rated models should be used in bathrooms.
Portable radiators must not be fitted in bathrooms or wet areas.
CAUTION – This radiator must not be located below a fixed socket outlet.
DO NOT POSITION under windows where curtains may contact the radiator.
DO NOT PLACE THE APPLIANCE in the vicinity of a swimming pool.
Installation
It is important that the fixing device chosen is appropriate to the wall material to which
the radiator is being fixed. Some modern internal building materials are very low
density block and require specialised fixing devices to provide a safe, secure installation.
(see section 3, page 6)
Ongoing safety
CAUTION – If during any reassembly of the radiator, a part of the thermal insulation
shows damage or deterioration which may impair safety, it should be replaced with an
identical part.
CAUTION – In order to avoid overheating, do not cover the radiator.
DO NOT COVER OR OBSTRUCT the surfaces of the appliance.
DO NOT PLACE OBJECTS in contact with the radiator.

EHC Electric Combination Radiators – Installation and technical manual Page 4
2. General Information
EHC Combination Electric radiators have been designed using the latest technology to
create an elegant solution for all hard to heat situations. They can be installed in almost
any location apart from the safety restrictions noted in this manual.
The range has been developed to provide a flexible solution for electric heating in
Domestic properties, Conservatories, Holiday homes, Offices and any other temporary
heating situation.
Our unique patented ’Magmatic’ heating tablets provide the heat source for your new
radiator. Whilst the radiator is classed as a 100% efficient Direct Acting appliance, the
heating tablets provide partial storage to prolong your heating comfort and to reduce
running costs. The radiator has a robust body which incorporates a spot welded high fin
surface area to ensure that there are no contraction noises during the heating cycle.
The high fin design boasts 6 times the normal radiator surface area to provide a
balance of Convection and Radiant heat for your added comfort.
The radiators can be simply plugged in to a Standard socket or Hard wired to an
existing spur connection. The range has the flexability of being Wall mounted or free
standing on Castors or Feet.
For added versatility we can supply Conservatory radiators which are also ideal for use
below windows with low sills.
All our standard model sizes are supplied with a TEI 1 manual room thermostat. For a
fully controllable central heating system, the radiators can be installed with our EHC
Control Box, Single Channel Programmer and Room Thermostat to comply with the
latest Building Regulations.
In addition to the above we also supply Radio Frequency radiators which provide all the
benefits of the standard version however the control wiring is eliminated. These models
can be controlled by our TEI 6 and TEI 8 Programmers.
All EHC radiators are manufactured to the highest safety and quality Standards. Each
radiator is CE Marked and carries all the necessary European Approvals. Each radiator is
fully checked and tested prior to leaving the factory and as such is packed with full
Quality certification.
We hope you enjoy the comfort provided by this superior product and we look forward
to being of assistance to you in the future.

EHC Electric Combination Radiators – Installation and technical manual Page 5
3. Installation
Preparation
1. Before beginning, remove the radiator
and parts from the box and check
everything is present and correct. In
addition to the radiator body, there
should be a top grille, a pair of
mounting brackets, four suspension
hooks, a set of mounting screws/ plugs
and an instruction manual.
2. Check page 3 of this manual to find the
minimum clearances for your chosen
location. Mark the bracket positions on
the wall according to the following
diagrams:
Rad. Length
(mm)
Bracket
separation
(mm)
380
680
850
980
1280
1580
220
420
580
680
1000
1200

EHC Electric Combination Radiators – Installation and technical manual Page 6
3. Installation (cont.)
Wall fixture and fittings
3. Drill, plug, and secure the brackets to the wall. Appropriate fixtures must be used
depending on the wall material:
Solid brick/High density block walls
These must be drilled and plugged with the Rawlplug No. 10 size fibre inserts provided.
The correct size of drill (5.5mm) should be used and the hole should be drilled to a
depth of 8mm greater than the length of the Rawlplug so that the fixing is made below
the plaster layer.
Low density block walls
A special fixing, such as Unifix LB70 should be employed, following closely the
manufacturers instructions.
Panelled internal walls
It is preferable to locate the studding and use the No.10 size woodscrews provided.
Where it is not possible to locate the studding use Hollow wall anchors and securely
fasten the brackets to the plasterboard when this method is used we recommend that
radiator feet are used to take the full weight of the radiator. For other wall materials
the wall panel manufacturer should be consulted for details of suitable wall fixing
devices.
4. Fit two of the suspension hooks into the bottom slots in the brackets, and hang the
bottom of the radiator on them. Make sure the radiator is sitting right back on the
hooks and not just resting on the fins.
5. Fit the other two suspension hooks in
the top slots of the brackets, and lift
them up. Push the radiator back against
the wall and drop the suspension hooks
back down to lock it in position.
6. The top grille of the radiator can then be
fitted and secured with the securing
screws at each end.

EHC Electric Combination Radiators – Installation and technical manual Page 7
3. Installation (cont.)
7. At the bottom of the radiator, next to the
mains connection there is a small
temperature sensor. Loosen the gland and
pull the sensor down by 50 - 70 millimetres,
then re-tighten the gland. This enables the
radiator to gauge the room’s temperature
more accurately.
Electrical connection
8. All EHC radiators come with a standard UK 3 pin plug that can be directly connected to
an electrical socket.
Alternatively the mains cable can be cut to length and connected to a suitable Fused 20
Amp double-pole switched spur adjacent to the radiator. Please ensure that the
electricity supply is disconnected prior to using this installation method. The mains plug
should be discarded safely and not re-used.
CAUTION – Consideration must be made when connecting a multiple radiator
system in this way as there is a limit to the ring mains supply within a
property. If unsure please consult a qualified electrician.
Control cabling – wired versions
9. TEI1 installations – All standard radiators come complete with a TEI1 thermostat for
room temperature control. For single radiator installations please follow the
instructions outlined in section 8.
10. EHC CONTROL BOX installations – For central control of a number of radiators,
connect the radiators to an EHC Control box as follows. See the schematic on the
following page as a guide.
a. Install new radiators as per installation instructions
b. Cut the mains cable to length and connect to a suitable Fused 20 Amp double
pole switched spur adjacent to the radiator
c. Connect the Control Box to the incoming mains supply.
d. Connect all radiator mains cables to the Control Box using the pre-connected 16
Amp MCBs.
e. Locate the Single Channel Programmer in a suitable area and protect via a 3 Amp
fused switched spur. Connect to the Control Box using the 6 Amp MCB.
f. Locate the Room Thermostat in a suitable area and connect to the Programmer
and Control Box Contactor A1 connection.
g. Reconnect the mains supply and test.
CAUTION - After completion of works all electrical connections should be
tested for tightness. Additionally an electrical safety check should be carried
out ie: short circuit, earth continuity, resistance to earth and polarity check
and all the relevant test certificates produced.

EHC Electric Combination Radiators – Installation and technical manual Page 8
3. Installation (cont.)

EHC Electric Combination Radiators – Installation and technical manual Page 9
3. Installation (cont.)
Control cabling – RF models
All Radio Frequency radiators come complete with a pre-wired TEI-5 Receiver which is
controlled by either the TEI-6 or TEI-7 RF Programmers.
11. TEI-6 installations
aFollow the instructions outlined in section 8 for single radiator installations.
bLocate the TEI-6 programmer on a suitable wall in the same room as the radiator.
cConfigure the TEI6 programmer and TEI-5 receiver located on the radiator
according to the instructions included in the TEI-6 packaging.
dSet the required program times and temperatures.
12. TEI-8 installations
aFollow the instructions outlined in section 8 for single radiator installations.
bLocate the TEI-8 digital room thermostat on a suitable wall in the same room as
the radiator.
cConfigure the TEI-8 digital room thermostat and TEI-5 receiver located on the
radiator according to the instructions included in the TEI-8 packaging.
dSet the required temperature by adjusting the +/- buttons.
CAUTION - After completion of works all electrical connections should be
tested for tightness. Additionally an electrical safety check should be carried
out ie: short circuit, earth continuity, resistance to earth and polarity check
and all the relevant test certificates produced.
Installing castors and feet
13. All radiators are supplied with wall mounting brackets, however with the exception of
the Towel Rail they can also be mounted on feet or castors. Consult the leaflet which
comes with them for fixing instructions. If not fixed to a wall, the official feet or castors
must be used.

EHC Electric Combination Radiators – Installation and technical manual Page 10
4. Operating instructions
TEI-1 OPERATING INSTRUCTIONS
Each radiator has a temperature sensor
installed on the underside of the
radiator. This is designed to accurately
determine the room temperature – note
that this should protrude 50 to 70 mm
from the locating screw.
The TEI-1 is operated by turning the control knob. The temperature can be regulated
from approx. 10°C to 30°C, including a frost protection setting of approx. 5°C.
setting ¾: approx. 5°C (frost protection)
setting between ¾and 1: approx. 10°C
setting 4: approx. 20°C
setting 6: approx. 30°C
The red indicator above the control knob indicate the heating status:
LED lit: heating on or the set temperature has not been reached.
LED not lit: heating off or the set temperature has been achieved.
CAUTION - Forced turning beyond the end settings of the control knob will cause
damage to the thermostat components and as such will invalidate the warranty.
5. Operating safety
This appliance complies with the European Standards EN 60 335-1, EN 60 335-2-61, EN
61000-3-2, EN 61000-3-3, EN 55014 and EN55104 for Safety & Electromagnetic
Compatibility. These standards cover the requirement of the EMC Directives 89/336 &
73/23
RADIATOR POSITIONING - A minimum clearance of 150mm to the front of the
radiator is essential for safety, however to enable the radiator to attain its maximum
performance ensure that any furniture or other obstruction is not placed closer than
250mm.
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE
REFERENCE
IMPORTANT SAFETY INFORMATION
CAUTION - THE SURFACE OF THIS RADIATOR CAN BE HOT.
The surface temperatures of this radiator are within the requirements of EN60-335 the
European Standard covering the safety requirements of electric heating appliances, and
momentary contact with any part of the radiator should not cause injury.
However, in order to be effective, radiators of any type do get hot, especially around
the air outlet grille.
Corner equipment below

EHC Electric Combination Radiators – Installation and technical manual Page 11
5. Operating safety (cont.)
Therefore, if aged or infirm persons, or young children, are likely to be left
unsupervised in the vicinity of a radiator precautions should be taken to ensure that
prolonged contact with the radiator cannot occur. We recommend that a guard is fitted
around the radiator, as is normal with some types of heating appliances in similar
circumstances.
CAUTION - IN ORDER TO AVOID OVERHEATING, DO NOT COVER THE SURFACES
OF THE RADIATOR AND DO NOT OBSTRUCT AIR OUTLET GRILLES. Surfaces of the
radiator should not be covered or obstructed as this can cause excessive temperatures
that can be hazardous and may cause safety cut-outs to operate. For example, do not
put clothes, fabrics or any combustible materials on the radiator or allow curtains to
come within 75mm (3”) of the top and ends of the radiator. Do not allow furniture to
be pushed up against the radiator. A minimum clearance of 150mm is critical for safety,
however to ensure radiator performance is not affected a clearance of 250mm is
recommended.
DO NOT PLACE OBJECTS IN CONTACT WITH THE RADIATOR
CAUTION – The radiator must not be located below a socket outlet.
PLEASE NOTE: THIS RADIATOR IS HEAVY AND MUST BE SECURELY FIXED TO A
SOUND WALL. No attempt should be made to move the radiator without first seeking
specialist advice. If you are not happy that the radiator has been securely fixed, please
inform your installer.
UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO MOVE THE RADIATOR OR
LOOSEN WALL FIXINGS WITHOUT TAKING THE NECESSARY ADVICE.
DO NOT SIT OR STAND ON THE RADIATOR.
DO NOT SPILL LIQUIDS ONTO THE APPLIANCE. IF YOU DO, SWITCH THE RADIATOR
OFF AND GET A QUALIFIED ELECTRICIAN TO CHECK IT.
DO NOT POKE OBJECTS THROUGH THE GRILLE.
DO NOT PLACE OBJECTS IN THE SPACE BEHIND THE RADIATOR.
DO NOT USE POLISHES ON THE RADIATOR OR ON FURNITURE NEAR TO IT. The hot
interior of the radiator can produce paraffin smells from polish vapours which may last
for a number of hours.
In case of breakdown or other failure, switch off the radiator at both wall switches and
contact your supplier or the EHC Help Desk on 01698 820533.
Always ensure that the radiator is switched off at the wall and fuse is removed before
any repair is carried out.
IMPORTANT - Due to the newness of the materials the radiator will produce a slight
smell for the first few days of operation.
ROOMS MUST BE WELL VENTILATED AND YOUNG CHILDREN, CAGED BIRDS OR
PERSONS WITH RESPIRATORY COMPLAINTS MUST NOT REMAIN IN CLOSE
PROXIMITY TO THE RADIATOR DURING THE FIRST 48 HOURS OF THE
COMMISSIONING PERIOD. Running the radiator at maximum temperature for the
first few days will help to dispel any smells more quickly.
Please note that at high setting the room temperature will be warmer with a
corresponding increase in running costs.

EHC Electric Combination Radiators – Installation and technical manual Page 12
5. Operating safety (cont.)
Safety - Overheat Protection
For your safety, this appliance is fitted with thermal cut-outs. In the event that the
product overheats, the cut-outs switch the radiator off automatically. In the event of
these safety cut-outs activating please inform the installer or the EHC Help Desk.
Cleaning
To maintain the external appearance of the radiator it need only be wiped over
occasionally with a dry duster. During the summer months, or at other times when the
appliance is not is use and is completely cold, the opportunity should be taken to wipe
over with a damp cloth.
Do not use abrasive cleaning powders or furniture polish.
Discoloration of wall finishes can sometimes occur immediately above a radiator due to
the properties of some paints and decorating materials or the presence of
environmental impurities in the air (such as soot or incense generated from the burning
of candles etc.).
After Sales Service
Your EHC Combination Electric radiator is guaranteed for two years for the electronics
and fifteen years for the radiator body from the date of purchase. We undertake to
exchange or repair free of charge within this period any part found to be defective due
to a manufacturing fault. This guarantee in no way prejudices your rights under
common law.
Should you require after sales assistance, please contact the EHC Help Desk on 01698
820533.

EHC Electric Combination Radiators – Installation and technical manual Page 13
6. Technical Data
Manual
Model No. Colour
Rating
BTUs
Width
mm
Height
mm
Depth
mm
Weight
kg
EH500.38.63 500W EHC ELECTRIC RADIATOR White 1706 380 630 70 22
EH800.38.63 800W EHC ELECTRIC RADIATOR White 2730 380 630 70 22
EH1000.68.63 1000W EHC ELECTRIC RADIATOR White 3412 680 630 70 36
EH1500.98.63 1500W EHC ELECTRIC RADIATOR White 5118 980 630 70 50
EH2000.128.63 2000W EHC ELECTRIC RADIATOR White 6824 1280 630 70 62
EH2400.128.63 2400W EHC ELECTRIC RADIATOR White 8189 1280 630 70 62
Radio Frequency
Model No. Colour
Rating
BTUs
Width
mm
Height
mm
Depth
mm
Weight
kg
EH500.38.63RF 500W EHC ELECTRIC RADIATOR RF White 1706 380 630 70 22
EH800.38.63RF 800W EHC ELECTRIC RADIATOR RF White 2730 380 630 70 22
EH1000.68.63RF 1000W EHC ELECTRIC RADIATOR RF White 3412 680 630 70 36
EH1500.98.63RF 1500W EHC ELECTRIC RADIATOR RF White 5118 980 630 70 50
EH2000.128.63RF 2000W EHC ELECTRIC RADIATOR RF White 6824 1280 630 70 62
EH2400.128.63RF 2400W EHC ELECTRIC RADIATOR RF White 8189 1280 630 70 62
Conservatory radiators
Model No. Colour
Rating
BTUs
Width
mm
Height
mm
Depth
mm
Weight
kg
EH500.68.34 500W EHC ELECTRIC CONSERVATORY RAD White 1706 680 340 70 21
EH1000.85.34 1000W EHC ELECTRIC CONSERVATORY RAD White 3412 850 340 70 24.5
EH1600.128.34 1600W EHC ELECTRIC CONSERVATORY RAD White 5459 1280 340 70 34.5
EH2000.158.34 2000W EHC ELECTRIC CONSERVATORY RAD White 6824 1580 340 70 38
Tall radiators
Model No. Colour
Rating
BTUs
Width
mm
Height
mm
Depth
mm
Weight
kg
EH1200.38.124 1200W EHC ELECTRIC RADIATOR White 4094 380 1240 70 35
EH1800.55.124 1800W EHC ELECTRIC RADIATOR White 6142 550 1240 70 58
Towel rail
Model No. Colour
Rating
BTUs
Width
mm
Height
mm
Depth
mm
Weight
kg
2003.06WE 1200W EHC ELECTRIC TOWEL RADIATOR White 4094 640 1020 140 33
Bathroom radiators (IPX4)
Model No. Colour
Rating
BTUs
Width
mm
Height
mm
Depth
mm
Weight
kg
EH600.38.63IPX4 600W EHC ELECTRIC BATHROOM RADIATOR White 2047 380 630 70 22
EH1000.68.63IPX4 1000W EHC ELECTRIC BATHROOM RADIATOR White 3412 680 630 70 36
Accessories and controls
Model No. Model No.
CAST/1 EHC RADIATOR CASTORS HORST/1 ELECTRONIC 7 PROGRAMMER
FEET/1 EHC RADIATOR FEET
S/PACK/1 EHC MANUAL RADIATOR CONTROLS EHC6W EHC 6 Way CONTROL BOX
EHC10W EHC 10 Way CONTROL BOX
TEI 6 EHC MILUX R/F CONTROLLER
TEI 8 EHC R/F DIGITAL THERMOSTAT

For further installation information, call us now on
01698 820533 and request one of our free Product
guide and Installation DVDs.
Tel. [phone]
Fax. [phone]
[email protected]
www.electric-heatingcompany.co.uk
The Electric Heating Company Ltd
Unit 40, Block 5, Third Road, Blantyre Industrial Estate,
Blantyre, Glasgow, G71 6NP