ElectrIQ P12HPW User manual

WIFI MANUAL
P12HPW
(with Heat Pump and WIFI Smart App)
12,000 BTU PORTABLE AIR CONDITIONER
Thank you for choosing ElectriQ
Please read this user manual before using this innovative Air Conditioner and
keep it safe for future reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals

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BEFORE YOU START
Ensure your router provides a standard 2.4ghz connection.
If your router is dual band ensure that both networks have different network names (SSID).
The provider of your router / ISP will be able to provide advice specific to your router.
Place the dehumidifier as close as possible to the router during setup.
Once the app has been installed on your phone, turn off the data connection, and ensure your
phone is connected to your router via wifi.
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below, or by
searching for the app in your chosen store.
Android IOS
REGISTER THE APP
1. Click on the register button at the
bottom of the screen

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2. Enter either your mobile phone number
or email address to receive a
verification code, and press next
3. Once you have received the verification
code, enter it in the top box, and create
a password in the lower box before
pressing confirm.

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CONNECTION METHODS AVAILABLE FOR SETUP
The smart devices have two different setup modes, Quick Connection and AP (Access
Point). The quick connection is a quick and simple way to set the unit up. The AP
connection uses a direct local wifi connection between your phone and the air conditioner
to upload the network details.
Before starting the setup, please ensure that your air conditioner is in the correct standby
mode for the connection type you are attempting, the flashing of the wifi light on your air
conditioner will indicate this.
Connection Type
Frequency of Flashes
Quick Connection
Flashes twice per second
AP (Access Point)
Flashes once per three seconds
CHANGING BETWEEN CONNECTION TYPES
To change the unit between the two connection types, hold the Sleep button for 5 seconds.
CONNECTING USING QUICK CONNECTION
Before initiating the connection, make sure the unit is in standby mode, with the light
flashing twice per second. If not follow the guide in the factory reset section, also ensure
your phone is connected to the wifi network.
1. Open app and click “+” to add
device

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2. Select the type of device as “ Air
Conditioner”
3. Ensure the wifi light on the air
conditioner is flashing quickly (if not
hold the Sleep button for 5
seconds)，then press on the orange
button at the bottom of the screen
to confirm.

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4. Enter your wifi password and press
confirm.
5. This will then transfer the settings to
the air conditioner, wait for this to
complete. If this fails, retry, if still
failing please review the
troubleshooting section for further
help.

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CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the light
flashing once per three seconds. If not follow the guide in the factory reset section to
change the connection mode, then follow steps 1 and 2 in the quick connection guide
before following the steps below.
1. Select AP mode in the top right hand
corner of the screen
2. Ensure the light on the air conditioner
is flashing slowly (If not hold the Sleep
button for 5 seconds to change the
connection mode), then press on the
orange button at the bottom of the
screen to confirm

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3. Enter your wifi password and press
confirm
4. Go to network settings in your phone
and connect to the “SmartLife xxx”
connection. There is no password to
enter. Then return back to the app to
complete setup.
5. This will then transfer the settings to
the air conditioner.
6. If this fails, retry, if still failing review
the troubleshooting section for further
help.

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CONTROLLING YOUR DEVICE THROUGH THE APP
Now that your air conditioner is linked up to your
network, you can control it from your phone. From the
main control screen you can turn your device on and off
by pressing on the power icon to the right hand side of
the device.
You can also press on the description to view further
settings for the device
Please Note the three tabs at the bottom of the screen
allowing you to swap between the Devices, Scenes and
Profile Screens
SCENES TAB
The Scenes tab allows you to set the air conditioner to
perform differently under different conditions.
The main conditions include:
1. Room Temperature
2. Room Humidity
3. Weather
4. Sunrise and Sunset time

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PROFILE TAB
The profile tab gives you the option to edit both
your detail, and use the added features of the
unit.
CHANGING THE NAME OF YOUR DEVICE
When in any of the device screens further
settings for the device can be accessed, by
pressing on the three dots in the top right hand
corner. The top option within this allows you
to change the name of the device to something
relevant to the use of the product, such as
“Living Room Air Conditioner”. Within the menu,
you also have the option of setting up a pattern
lock or change your password.
DEVICE SHARING
This allows you to share access to the controls
of your air conditioner with friends and family.
INTEGRATION
This allows the unit to be integrated with your
favourite home automation hardware such as
Google Home and the Amazon Echo.
TROUBLESHOOING
1. Check whether the device is powered on and is in the correct standby mode, if not
please refer to the Changing between connection types section.
2. Ensure the wifi password has been entered into the app correctly ( Case sensitive)
3. Check that the phone is connected to the wifi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz wifi networks are not
supported), and that there is a strong wifi signal to the item.
5. Check the settings on the router. Encryption should be WPA2-PSK and authorisation
type should be set to AES
6. If you are unable to connect through the quick connection method, please try following
the guide for connecting using the AP Mode.

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ElectriQ UK SUPPORT
www.ElectriQ.co.uk/support
Please, for your own convenience, make these simple checks before
calling the service line.
If the unit still fails to operate call: 0871 620 1057 or complete the
online form
1. Has the unit been standing upright for at least 2 hours?
2. Is the unit plugged into the mains?
3. Is the fuse OK?
4. Switch the unit off and wait three minutes to see if the issue is
resolved. Restart the unit.
5. Check if the water tank is full.
Office hours: 9AM - 5PM Monday to Friday
www.ElectriQ.co.uk
Unit 2, The Nursery
Berristow Lane
South Normanton
Derbyshire, DE55 2FX