ElectrIQ ECOSILENT12HPW-V2 User manual

USER MANUAL
electriQ PORTABLE AIR CONDITIONER
WITH HEAT PUMP AND WIFI
ECOSILENT12HPW-V2
12,000 BTU
ECOSILENT12HPWE
ECOSILENT14HPW
14,000 BTU
ECOSILENT14HPWE
Thank you for choosing electriQ
Please read this user manual before using this innovative Air Conditioner and keep it
safe for future reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals

2

3
CONTENTS
SAFETY
4
FEATURES AND PARTS LIST
6
INSTALLATION
7
OPERATION
9
REMOTE CONTROL
10
SMART INDICATOR
10
EMPTYING THE INTERNAL WATER TANK
11
WIFI APP CONTROL
12
SETTING UP THE APP
12
CONNECTING THE AIR CONDITIONER
14
CONTROLLING YOUR DEVICE
16
SMART SCENES
19
CLEANING AND MAINTENANCE
22
TROUBLESHOOTING
23
ERROR CODES
23
SUPPORT
24
TECHNICAL SPECIFICATION
24

4
SAFETY INSTRUCTIONS
Important!
•Carefully read the instructions before operating the unit
•This appliance is for indoor use only.
•Rating: This unit must be only connected to a 220-240 V / 50 Hz
earthed outlet.
•Installation must be in accordance with regulations of the country where the unit is used.
•If you are in any doubt about the suitability of your electrical supply have it checked and,
if necessary, modified by a qualified electrician.
•This air conditioner has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
•Disconnect the power from the appliance before dismantling, assembling or cleaning.
•Avoid touching any moving parts of the appliance.
•Never insert fingers, pencils or any other objects though the guard
•This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with a
lack of experience and knowledge, unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible for their safety.
•Do not leave children unsupervised with this appliance.
•Do not clean the unit by spraying it or immersing it in water.
•Never connect the unit to an electrical outlet using an extension cord. If an outlet is not
available, one should be installed by a qualified electrician.
•Never operate this appliance if the cord or plug is damaged. Ensure the power cord is not
stretched or exposed to sharp objects/edges.
•A damaged supply cord should be replaced by the manufacturer or a qualified electrician
in order to avoid a hazard.
•Any service other than regular cleaning or filter replacement should be performed by an
authorised service representative. Failure to comply could result in a voided warranty.
•Do not use the appliance for any purpose other than its intended use.
•The air conditioner unit must always be stored and transported upright, otherwise
irreparable damage may be caused to the compressor; if in doubt we suggest waiting at
least 24 hours before starting the unit.
•Avoid restarting the air conditioning unit unless 3 minutes have passed since being
turned off. This prevents damage to the compressor.
•Never use the mains plug as a switch to start and turn off the air conditioning unit. Use
the provided ON/OFF button located on the control panel.
•Always place the unit on a dry and stable surface.
•The appliance should not be installed in laundry or wet rooms.
•The appliance must be placed in a room without sources of ignition (for example: open
flames, an operating gas appliance or an operating electric heater).

5
•R290 refrigerant gas complies with European environmental directives.
•R290 has a low GWP (Global Warming Potential) of 3.
•The air conditioner contains about 300 g of R290 refrigerant gas.
•Do not use or store in an unventilated space with an area smaller than 14.4 m2per unit.
•The room must be such as to prevent stagnation of possible leaks of refrigerant gas as
there could be a danger of fire or explosion should the refrigerant come into contact with
electric heaters, stoves or other sources of ignition.
•Refrigerant gas may be odourless.
•Do not use the product and contact the retailer for advice, if damage has occurred to the
unit which may have compromised the refrigerant system.
•Any repairs or maintenance must only be carried out on the unit by a suitably qualified
engineer. Before opening and servicing the unit the authorised engineer must be in
possession of a copy of the manufacturer’s service manual and must follow the safety
information contained within it to ensure all hazards are minimized.
•The refrigerant system should not be perforated or punctured.
Energy Saving and Unit Safety Protection Tips
•Do not cover or restrict the airflow from the outlet or inlet grills.
•For maximum performance the minimum distance from a wall or objects should be
50cm.
•Keep the filters clean. Under normal conditions, filters should only need cleaning once
every three weeks (approximately). Since the filters remove airborne particles, more
frequent cleaning maybe necessary, depending on the air quality.
•For the initial start-up set the fan speed to maximum and the thermostat to 5 degrees
lower than the current temperature. After, set the fan switch to low and set the
thermostat to your desired setting.
•To protect the unit, we recommend not using the cooling function when the ambient
temperature is higher than 35oC.

6
FEATURES AND PARTS LIST
•
•4 in 1 Cooling, Heating, Fan and Dehumidifier.
5 speed DC fan: balancing quiet operation with performance.
•SmartCool Logic for Improved Energy Efficiency.
•HEPA Filter for Air Purification
•24 Hours Start / Stop Timer
•Digital Thermostat.
•Auto-Restart to retain the settings in the event of power failure.
•WIFI control from app
•Castors and Handles for Enhanced Portability
Control Panel
Rear Housing
Front Housing
Castors
Plug
Carry Handle
Exhaust Hose Window Slide Bar
Upper
Air Inlet
Lower
Air Inlet
Louvre
(Air Outlet)
Smart
Indicator
Exhaust
Outlet

7
INSTALLATION
WARNING: Before using this unit, please keep it upright for at least 3-4 hours.
This unit can easily be moved from one room to another. While moving the unit please note that it must
always be kept upright and then placed on an even surface.
1. Attach the fishtail connector to the end of the hose, by
extending the end and twisting until firmly attached (At least
3 full rotations).
2. Attach the connector on the opposite end of the pipe to the exhaust outlet
on the rear of the appliance by putting into position and twisting to lock in
place.
3. Make sure the unit is upright and there are no obstructions to the air
inlets and outlet grills.
INSTALLATION OF WINDOW KIT
The window kit (slide bar and fishtail) can be used with sliding windows and doors. For other types of window, the
fishtail should be used on its own.
1. Partially open the window and place the
extended slide bar in position before closing
the window onto it.
2. Fix the fishtail adaptor into the
opening on the slide bar
3. Fix the exhaust connector on
the opposite end of the exhaust
hose to the exhaust outlet on
the rear of the air conditioner.

8
INSTALLING THE HEPA FILTER (OPTIONAL)
The air conditioner can accommodate a HEPA filter which will purify the
air expelled back into the room in any operating mode. These can be
purchased from the stockist using the code: FIL-ECOSILENTHEPA.
The HEPA filter should be unwrapped and installed in the upper air inlet.
To install, remove the upper filter frame from the air conditioner by
pressing the two clips on the top of the filter frame. Place the HEPA filter
within the filter frame before refitting onto the unit.
In order to maintain performance, the filter should be regularly
vacuumed. The filter should be replaced every six months, depending on
usage and air quality.
NOTES:
•The window kit is only designed to be installed with sliding or sash windows or doors. The window
kit is not designed or to be used with any other style of windows.
•The fish tail adaptor can be used without the slide bar with most windows / doors.
•When using the air conditioner ensure that the opening left around the fishtail is as small as
possible to ensure the unit performs efficiently.
•The best form of installation is through a wall duct. By properly venting you expel hot air from your
room while efficiently cooling it.
•Your air conditioner should be used without the vent pipe in dry mode. When using dry mode
ensure that an external water tank is used, monitored and regularly emptied before overflowing.
Permanent plumbing can be also installed for dry mode or an external uplift water pump can be
set up for unattended use.
IMPORTANT SAFEGUARDS
The length of the soft hose extends from approximately 35 cm to 200 cm. If hose is extended above this
length, the unit may malfunction which can invalidate the warranty. The outlet vent must be well
ventilated and not obstructed as this will cause the unit to overheat. Keep the hose as straight and short as
possible and avoid bending the air hose by more than 30 degrees in order to maintain the performance of
the unit. Excessive bends in the hose may prevent the unit from expelling the hot air, which can lead to
internal damage which would invalidate the warranty.

9
OPERATION
Press the POWER button to turn the unit ON or OFF.
Press the MODE button to cycle between the 5 modes, the indicator for the selected mode will be
illuminated.
COOL: The room is cooled with the cold air expelled through the front air outlet while hot air is
expelled through the vent pipe. The desired room temperature can be set between 17 and 30 degrees
using the + and –buttons, and the fan speed can be changed using the SPEED button.
HEAT: The room is heated with the warm air expelled through the front air outlet while cold air is
expelled through the vent pipe. The desired room temperature can be set between 16 and 32 degrees
using the + and –buttons, and the fan speed can be changed using the SPEED button. We advise for
continuous drainage to be set up in HEAT mode.
FAN (AIR PURIFIER): The fan speed can be changed pressing the SPEED button. When used with the
optional HEPA filter, the appliance will work as an effective air purifier.
DRY (DEHUMIDIFY): Should be operated without the vent hose, but with continuous drainage to
remove moisture from the air. The display will show dH while in dry mode. The fan speed is set to low
and is not adjustable.
SMART COOL: An intelligent cooling mode where the fan speed is automatically adjusted based on the
amount of cooling required. Attempts to change the fan speed will move the unit into COOL mode.
Repeatedly press the SPEED button to cycle through the five fan speeds. Each time the SPEED button
is pressed, the fan speed will be displayed. The fan speed can be changed between F1 (Low) to F5
(High). The LED indicators will also illuminate to show the fan speed as below:
F1 –Low, F2 –Low and Mid, F3 –Mid, F4 –Mid and High, F5 –High.
The fan speed cannot be changed in SMARTCOOL and DRY modes.
Press to enter sleep mode. The sleep indicator will be illumined and all other indicators will be turned
off. In sleep mode, the appliance works at low fan speed. Press SLEEP again to exit sleep mode.
The SLEEP button is also used to set up the WIFI function. See the WIFI SMART CONTROL section for
further information.
The timer functions cannot be combined or repeated.
POWER ON TIMER
With the appliance in standby, press the TIMER button to set the power-on timer. Use the + and -
buttons to adjust the duration of the timer (1 to 24 hours). The Timer indicator will turn on and the
unit will start after the selected number of hours.
POWER OFF TIMER
With the appliance running with the desired settings, press the TIMER button to set the power-off
timer. Use the + and - buttons to adjust the duration of the timer (1 to 24 hours). The timer indicator
will illuminate and the unit will stop after selected number of hours.
Used to adjust temperature in HEAT/COOL/SMART COOL modes and to set the duration of the TIMER.
The buttons are not used in FAN or DRY modes. Press both buttons together to change between
displaying the temperature in Celsius and Fahrenheit.
Press this button to enable the swing function. The louvres will slowly move from side to side. If
swing is pressed again the louvres will stop in their current position. Press and hold the SWING
button for 3 seconds to turn the indicator lights on or off.

10
REMOTE CONTROL
NOTE: The design of the remote may vary from the diagram, due to
continuous product improvement.
SMART INDICATOR LED
The air conditioner contains a Smart Indicator which changes colour to show from a distance what mode
the air conditioner is set to.
HEAT MODE
The indicator will display Red.
COOL MODE
The indicator will display Blue.
SMART COOL MODE
The indicator will display Blue.
FAN (AIR PURIFIER) MODE
The indicator will display Green.
DRY (DEHUMIDIFY) MODE
The indicator will display Orange.
POWER
Press to turn the unit on or off.
TEMP +
Press to increase the desired temperature.
TEMP -
Press to decrease the desired temperature.
MODE
Press to change between Cooling, Fan,
Dehumidifying and Auto Modes.
SPEED
Press to change between the fan speeds.
SLEEP
Press the sleep button to enter sleep mode.
Smart Indicator

11
MULTI PROTECTIVE FUNCTIONS
FROST PROTECTION
In COOL, DRY or SMART COOL modes, if the temperature of the exhaust is too low, the machine will
automatically stop operating until the temperature has risen.
OVERFLOW PROTECTION
When the water in the internal water tank exceeds the warning level, the machine will stop operating and sound
an alarm with the LCD display showing “E7”. To resume operation, empty the internal water tank. After the
water is emptied, the machine will automatically return to the original state.
AUTO-DEFROST
The machine has automatic defrosting function. If during operation the temperature of the internal coils drops
too low, the unit will enter auto defrost and the heating symbol will flash on the control panel.
AUTOMATIC THERMAL PROTECTION
To protect the service life of the machine, the machine has automatic thermal protection. If the temperature
within the unit is outside of the specified range, the compressor and the lower motor will stop operation. The
appliance will automatically return to normal operation after the temperature of the machine recovers.
COMPRESSOR PROTECTION
To prevent damage to the compressor there is a 3 minute delay start protection function.
EMPTYING THE INTERNAL WATER TANK
MANUAL DRAINAGE:
When the internal water tank is full the unit will stop working.
Shut off the unit and unplug. Try not to move the model abruptly as this may
cause the water in the internal tank to spill out.
Place a tray under the lower water plug or place the unit in a drainage area.
Unscrew the drain plug cap and remove the rubber stopper - water will drain
from the internal tank. Put the rubber stopper back and screw the drain plug
cap back into place.
CONTINUOUS DRAINAGE:
Unscrew the drain plug cap and remove the rubber stopper.
Connect a water pipe to the upper water outlet.
You can plumb this pipe into your current plumbing system, lead it outside and
use gravity fall or use a water pump.
NOTE: This model has a self-evaporative function, which reduces the need to empty the water tank. If the unit
is vented correctly most of the water is reused to cool the condenser coils and any excess is evaporated. Please
do not use continuous drainage if you intend to use the self-evaporating facility.

12
WIFI SMART CONTROL
BEFORE YOU START
•Ensure your router provides a standard 2.4ghz connection.
•If your router is dual band ensure that both networks have different network names (SSID). The
provider of your router / Internet service provider will be able to provide advice specific to your router.
•Place the air conditioner as close as possible to the router during setup.
•Once the app has been installed on your phone, turn off the data connection, and ensure your phone
is connected to your router via WIFI.
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below, or by searching for
the app in your chosen store.
Android IOS
CONNECTION METHODS AVAILABLE FOR SETUP
The air conditioner has two different setup modes, EZ (Quick Connection) and AP (Access Point). The quick
connection is a quick and simple way to set the unit up. The AP connection uses a direct local wifi connection
between your phone and the air conditioner to upload the network details.
Before starting the setup, with the air conditioner plugged in, but turned off, press and hold the SLEEP button
for 5 seconds (until you hear a bleep) to enter the WIFI connection mode.
Please ensure your device is in the correct WIFI connection mode for the connection type you are attempting,
the flashing of the WIFI light on your air conditioner will indicate this.
Connection Type
Frequency of Flashes
EZ (Quick Connection)
Flashes twice per second
AP (Access Point)
Flashes once per second
CHANGING BETWEEN CONNECTION TYPES
To change the unit between the two WIFI connection modes, hold the SLEEP button for 5 seconds.

13
REGISTER THE APP
1. Press on the Sign Up button
at the bottom of the screen.
2. Read the Privacy policy and
press the Agree Button.
3. Enter your email address or
phone number and press
continue to register.
4. A verification code will be
sent by the method selected
in step 3. Enter the code into
the app.
6. The app is now registered.
It will automatically log you
in following registration.
5. Type in the password you
would like to create. This
needs to be 6-20 characters,
with letters and numbers.

14
CONNECTING USING EZ (QUICK CONNECTION) MODE
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing twice per
second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected
to the WIFI network. (We advise turning mobile data off during setup)
1. Open the app and press “+”
to add device
2. Select the type of device
as “Air Conditioner (WIFI)”
within the Large Home
Appliance tab.
3. Select your network, enter
your WIFI password and press
Next.
4. Ensure the WIFI light on
the air conditioner is
flashing twice per second
then press on the orange
button at the bottom of
the screen to confirm
5. This will then transfer the
settings to the air conditioner.
Wait for this to complete. If
this fails, retry. If still
unsuccessful please review
the troubleshooting section
for further help.

15
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing once
per second. If not follow the instructions for changing the WIFI connection mode. Also ensure your phone
is connected to the WIFI network. (We advise turning mobile data off during setup)
1. Open the app and press “+”
to add device
2. Select the type of device
as “Air Conditioner (WIFI)”
within the Large Home
Appliance tab.
3. Select your network, enter
your WIFI password and
press Next.
4. Ensure the WIFI light on the
air conditioner is slowly
flashing (once per three
seconds), then select AP
Mode in the top right corner
before pressing on the orange
button at the bottom of the
screen to confirm
5. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
then press on the orange
button at the bottom of the
screen to confirm
6. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
There is no password to
enter. Then return back to
the app to complete setup.
This will then transfer the settings to the air conditioner.
Once the connection process has completed, go back to the network settings on your phone to
ensure your phone has reconnected to your WIFI router.

16
CONTROLLING YOUR DEVICE THROUGH THE APP
THE HOME SCREEN
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or
to enter the device screen to make other changes.
Smart Scene: Allows you to
program intelligent behaviour
based on the internal and
external environment
Add Device: Add a device
to the app, and go through
the setup process.
Profile: Provides the
option for changing
settings, and adding
devices using a QR code
provided by a friend.
Your Device: Press
to enter the device
screen.
Voice Control: Use to give
verbal instructions to the
app.
Home: Return to this
screen when within
the Smart or profile
tabs.

17
DEVICE SCREEN
The device screen is the main control screen for the air conditioner, providing access to the controls to amend
the functions and settings
Due to continuous development of the app, the layout and available features may be subject to change.
Edit Name: Use to
change the name of
the air conditioner.
Desired Temperature UP
Button: Use to increase the
desired temperature.
Current Room
Temperature: Displays the
current room temperature
Back: Returns to the
Home Screen
Desired Temperature:
Shows what temperature
the unit is currently set
to
MODE:
Change the operating mode of
the air conditioner between
Cool, Smart Cool, Dry, Heat,
and Fan
SPEED:
Use to change the Fan
speed between F1(Low)
and F5 (High)
POWER:
Use to turn the air
conditioner on and off.
SETTINGS:
Use to add an off timer
while the unit is running,
or an on timer while the
unit is turned off
Desired Temperature
DOWN Button: Use to
increase the desired
temperature.

18
CREATING ROOMS
1. ON THE HOME SCREEN
Press on Home Management
2. Type in a name for your home,
3. Press on the location
button to select the
location of your home.
(See SETTING YOUR
LOCATION below)
4. New rooms can be
added by pressing the
ADD ANOTHER ROOM
option at the bottom.
(See ADD ANOTHER
ROOM below)
5. Untick any rooms that
are not required on
the app.
6. Press DONE in the top
right corner
SETTING YOUR LOCATION
ADD ANOTHER ROOM
Use your finger to
move the orange
HOME symbol.
When the symbol is
in the
approximate location
of your home, press
the confirm button
in the top right
corner.
Type in the name of the
room, and press Done in
the top right corner
button

19
SMART SCENES
Smart Scenes is a powerful tool providing the option to customise the operation of the air conditioner
based both on conditions within the room and outside influences. This gives the user the option of
specifying much more intelligent actions. These are split into two categories Scene and Automation.
SCENE
Scene allows for a one touch button to be added to the Home screen. The button can be used to change a
number of settings in one go, and can change all the settings within the unit. A number of scenes can
easily be setup, allowing the user to easily change between a number of preset configurations.
Below is an example of how to set up a scene:
1. Press on the Smart Scene
tab at the bottom of the
Home screen
3. Select the type of Scene to
create.
2. Press on the Plus in the top
right corner to add a smart
scene.
4. Select Tap To Run,
followed by the device
you want to control.
5. Choose the function, set the
value for the function, and
then press the back button in
the top right corner, to return
to the previous screen.
6. Once all the functions
required have been added,
press the Next button in the
top right corner to finalise and
save your new Scene
7. Once you have named your
scene, save it, and the button will
be available to activate the scene
with one touch within the app.

20
AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the Time, indoor
temperature, humidity of the room, weather conditions, and a range of other influences.
1. Press on the Smart Scene
tab at the bottom of the
Home screen
2. Press on the Plus in the top
right corner to add a smart
scene.
3. Select the type of automation
required, such as on schedule
for setting up a timed
operation.
5. Chose the function, set the value for the
function, and then press the back button in the
top right corner, to return to the previous
screen.
4. Select the condition when the automation should
start. A number of triggers can be combined.
6. Once all the functions required have been added, press the Save button to finalise and save your
automated action. The automation can be turned on and off as required.