Electro Industries/GaugeTech Shark 100 User manual

V.1.34
February 4, 2021

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Shark® 100/100T/100B/100BT/50/50B Meter Installation and Operation Manual
Version 1.34
Published by:
Electro Industries/GaugeTech
1800 Shames Drive
Westbury, NY 11590
Copyright Notice
All rights reserved. No part of this publication may be reproduced or transmitted in
any form or by any means, electronic or mechanical, including photocopying, record-
ing, or information storage or retrieval systems or any future forms of duplication, for
any purpose other than the purchaser's use, without the expressed written permission
of Electro Industries/GaugeTech.
© 2021 Electro Industries/GaugeTech
Nexus®, Shark®, CommunicatorPQA®, MeterManagerPQA®, EnergyPQA®, and
EnergyPQA.com®are registered trademarks of Electro Industries/GaugeTech. The dis-
tinctive shape, style, and overall appearances of all Shark® meters are trademarks of
Electro Industries/GaugeTech. EnergyReporterPQATM, HMIPQATM, and V-SwitchTM are
trademarks of Electro Industries/GaugeTech.
Windows® is a registered trademark of Microsoft Corporation in the United States
and/or other countries.
BACnet® is a registered trademark of ASHRAE.
Modbus® is a registered trademark of Schneider Electric, licensed to the Modus
Organization, Inc.

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Customer Service and Support
Customer support is available 8:00 am to 8:00 pm, Eastern Standard Time, Monday
through Friday. Please have the model, serial number and a detailed problem descrip-
tion available. If the problem concerns a particular reading, please have all meter
readings available. When returning any merchandise to EIG, a return materials
authorization number is required. For customer or technical assistance, repair or
calibration, phone [phone] or fax [phone].
Product Limited Warranty Certificate
1.Electro Industries/Gauge Tech ("Electro") warrants its metering products ("the
Product") against defects in material and workmanship, subject to the terms and con-
ditions stated herein. This limited warranty extends to and covers only the Customer,
as the purchaser of Electro's Product; the Customer represents and warrants to Elec-
tro that the Customer is subject to and bound by the limited warranty and disclaimer
of warranty contained herein.
2.PRODUCT LIMITED WARRANTY
Electro warrants that commencing from the Product's date of delivery (the date the
Product leaves Electro's manufacturing facility) and continuing immediately following
thereafter for a period of four (4) consecutive years, that the Product will be free from
defects in material and workmanship, and except for the foregoing, the Product is sold
AS IS with all faults. This warranty does not apply to defects resulting from unautho-
rized modification, misuse, or use of the Product for any use other than electrical
power monitoring, which is the intended and normal use of the Product. The Cus-
tomer's sole and exclusive remedy and the entire liability of Electro under this limited
warranty will be, at Electro's option, as follows: (i) the Product's repair; or (ii) ship-
ment of a replacement Product within the above stated warranty period. To exercise
this limited warranty, the Customer must give notice (See Section 5) to Electro's cus-
tomer-support department and give additional notice to Electro's customer-support
department by facsimile or by telephone for Electro's instructions for the Product's
return or repair. If the Product is repaired, Electro will ship the repaired Product to the
Customer. THE FOREGOING WARRANTIES ARE THE SOLE WARRANTIES, EXPRESS OR
IMPLIED, GIVEN BY ELECTRO IN CONNECTION WITH THE PRODUCT, AND ELECTRO
DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LMITED TO WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT
OF THIRD-PARTY RIGHTS AND WARRANTIES AGAINST LATENT DEFECTS. The Cus-

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tomer must notify Electro promptly, but in no event more than four (4) year after the
Product's date of delivery of any claimed breach of this warranty, or such claim shall
be time barred.
3.PRODUCT LIMITED WARRANTY RESTRICTIONS
THE LIMITED WARRANTY CONTAINED HEREIN WILL NOT BE GIVEN OR APPLY, AND
NO EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO WARRAN-
TIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE NON-INFRINGE-
MENT OF THIRD PARTY RIGHTS AND WARRANTIES AGAINST LATENT DEFECTS SHALL
BE DEEMED APPLICABLE, GIVEN OR PROVIDED BY ELECTRO WITH RESPECT TO OR
CONCERNING THE PRODUCT, IF: (a) the Product has been altered, except by Electro
or Electro's authorized representative; (b) the Product has not been installed, oper-
ated, repaired, or maintained in accordance with instructions supplied by Electro; (c)
the Product has been subjected to abnormal physical or electrical stress, abnormal
environmental conditions, misuse, negligence, or accident; (d) the Product is used in
ultrahazardous activities; or (e) the Customer failed to pay Electro the Product's pur-
chase price pursuant the Terms of Sale published by Electro at https://www.elec-
troind.com/pdf/docs/electro-terms-of-sale.pdf.
4.DISCLAIMER OF WARRANTY AND LIMITATIONS OF LIABILTY
EXCEPT AS EXPRESSLY GIVEN IN THIS LIMITED WARRANTY
SECTION, ALL EXPRESS OR IMPLIED CONDITIONS, REPRE-
SENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUR-
POSE, NON- INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, ACCU-
RACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING,
LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED IN THEIR ENTIRETY TO
THE FULL EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED
BY ELECTRO, AND ARE WAIVED BY THE CUSTOMER. TO THE EXTENT AN IMPLIED
WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO
THE EXPRESS WARRANTY PERIOD STATED HEREIN. THIS DISCLAIMER AND EXCLU-
SION SHALL APPLY EVEN IF THE EXPRESS LIMITIED WARRANTY SET FORTH ABOVE
FAILS OF ITS ESSENTIAL PURPOSE.
EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, ELECTRO HEREBY DISCLAIMS
AND CUSTOMER WAIVES ALL REPRESENTATIONS, CONDITIONS AND WARRANTIES

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(WHETHER EXPRESS, IMPLIED, OR STATUTORY), INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY OR CONDITION (A) OF MERCHANTABILITY, FITNESS FOR A PARTICU-
LAR PURPOSE, NONINFRINGEMENT, TITLE, SATISFACTORY QUALITY, QUIET ENJOY-
MENT, ACCURACY, OR SYSTEM INTEGRATION, OR (B) ARISING FROM ANY COURSE
OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN THE INDUSTRY. TO THE
EXTENT AN IMPLIED WARRANTY OR CONDITION CANNOT BE DISCLAIMED, SUCH
WARRANTY OR CONDITION IS LIMITED IN DURATION TO THE APPLICABLE EXPRESS
WARRANTY PERIOD. CUSTOMER SHALL NOT IN ANY EVENT BE ENTITLED TO, AND
ELECTRO SHALL NOT BE LIABLE FOR, INDIRECT, SPECIAL, INCIDENTAL, PUNITATIVE
OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING, BUT NOT LIMITED TO
AND WITHOUT LIMITATION, BUSINESS INTERRUPTION COSTS, REMOVAL OR REIN-
STALLATION COSTS, REPROCUREMENT COSTS, LOSS OF PROFIT OR REVENUE, LOSS
OF DATA, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEAD, INJURY TO
REPUTATION OR LOSS, EVEN IF ELECTRO HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
ELECTRO'S LIABILITY TO THE CUSTOMER, AND CUSTOMER'S RECOVERY FROM ELEC-
TRO FOR ANY CLAIM, INCLUDING BUT NOT LIMITATED TO A WARRANTY CLAIM,
SHALL NOT EXCEED CUSTOMER'S PURCHASE PRICE FOR THE PRODUCT PAID BY THE
CUSTOMER FOR THE PRODUCT, WHICH GAVE RISE TO SUCH CLAIM IRRESPECTIVE
OF THE NATURE OF THE CLAIM, WHETHER IN CONTRACT, TORT, WARRANTY OR OTH-
ERWISE. ELECTRO SHALL NOT BE LIABLE FOR, AND THE CUSTOMER SHALL INDEM-
NIFY, DEFEND AND HOLD ELECTRO HARMLESS FROM THE FOLLOWING: ANY CLAIMS
BASED ON ELECTRO'S COMPLIANCE WITH END USER'S OR CUSTOMER'S DESIGNS,
SPECIFICATIONS OR INSTRUCTIONS; MODIFICATION OF ANY PRODUCT BY A PARTY
OTHER THAN ELECTRO; MODIFICATION OF ANY SOFTWARE MADE BY A PARTY OTHER
THAN ELECTRO; THE USE OF THE PRODUCT OR SOFTWARE FOR ANY USE OTHER
THAN ELECTRICAL POWER MONITORING; AUTHORIZED OR UNAUTHORIZED USE OF
THE PRODUCT OR SOFTWARE; MISUSE OF THE PRODUCT OR SOFTWARE; THE SOFT-
WARE'S OR PRODUCT'S USE IN COMBINATION WITH OTHER EQUIPMENT, GOODS,
SOFTWARE OR PRODUCT. IF, FOR ANY REASON, THE FOREGOING LIMITATIONS ARE
FOUND BY AN ARBITRATION PANEL OR COURT OF COMPETENT JURISDICTION TO BE
INVALID OR INAPPLICABLE UNDER ANY APPLICABLE LAW, CUSTOMER AGREES THAT
ELECTRO'S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION OF
ANY KIND OR NATURE SHALL BE LIMITED TO CUSTOMER'S PURCHASE PRICE FOR
THE PRODUCT LICENSED BY THE CUSTOMER FROM ELECTRO, WHICH GAVE RISE TO

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SUCH CLAIM, WITHOUT REGARD TO ANY ACTUAL DAMAGES; INDIRECT, SPECIAL,
DIRECT OR CONSEQUENTIAL DAMAGES; PUNITIVE OR EXEMPLARY DAMAGES PRO-
VIDED FOR BY ANY SUCH APPLICABLE LAW.
5.NOTICES
All notices required or permitted under this limited warranty will be in writing and will
be deemed given one (1) day after deposit with a commercial express courier specify-
ing next day delivery (or two (2) days for international courier packages specifying 2-
day delivery), with written verification of receipt. All communications will be sent to
the address set forth below, and notices to Electro shall be further addressed to Attn:
Customer Support.
Electro Industries/Gauge Tech
1800 Shames Drive
Westbury, NY 11590
Attn: Customer Support
Use of Product for Protection
Our products are not to be used for primary over-current protection. Any protection
feature in our products is to be used for alarm or secondary protection only.
Statement of Calibration
Our instruments are inspected and tested in accordance with specifications published
by Electro Industries/GaugeTech. The accuracy and a calibration of our instruments
are traceable to the National Institute of Standards and Technology through
equipment that is calibrated at planned intervals by comparison to certified standards.
For optimal performance, EIG recommends that any meter, including those manufac-
tured by EIG, be verified for accuracy on a yearly interval using NIST traceable accu-
racy standards. In general, EIG metering devices should not require regular
adjustments to maintain published accuracy.
Disclaimer
The information presented in this publication has been carefully checked for reliabil-
ity; however, no responsibility is assumed for inaccuracies. The information contained
in this document is subject to change without notice.

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Safety Symbols
In this manual, this symbol indicates that the operator must refer to
an important WARNING or CAUTION in the operating instructions.
Please see Chapter 4 for important safety information regarding
installation and hookup of the meter.
Dans ce manuel, ce symbole indique que l’opérateur doit se référer à un important
AVERTISSEMENT ou une MISE EN GARDE dans les instructions opérationnelles.
Veuillez consulter le chapitre 4 pour des informations importantes relatives à l’instal-
lation et branchement du compteur.
The following safety symbols may be used on the meter itself:
Les symboles de sécurité suivante peuvent être utilisés sur le compteur même:
This symbol alerts you to the presence of high voltage, which can
cause dangerous electrical shock.
Ce symbole vous indique la présence d’une haute tension qui peut
provoquer une décharge électrique dangereuse.
This symbol indicates the field wiring terminal that must be connected
to earth ground before operating the meter, which protects against
electrical shock in case of a fault condition.
Ce symbole indique que la borne de pose des canalisations in-situ qui doit être
branchée dans la mise à terre avant de faire fonctionner le compteur qui est protégé
contre une décharge électrique ou un état défectueux.

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About Electro Industries/GaugeTech (EIG)
Founded in 1975 by engineer and inventor Dr. Samuel Kagan, Electro Industries/
GaugeTech changed the face of power monitoring forever with its first breakthrough
innovation: an affordable, easy-to-use AC power meter.
More than forty years since its founding, Electro Industries/GaugeTech, the leader in
power monitoring and control, continues to revolutionize the industry with the highest
quality, cutting edge power monitoring and control technology on the market today.
An ISO 9001certified company (certificate on the EIG website at https://elec-
troind.com/about-us/), EIG sets the industry standard for advanced power quality
and reporting, revenue metering and substation data acquisition and control. EIG
products can be found on site at mainly all of today's leading manufacturers, indus-
trial giants and utilities.
EIG products are primarily designed, manufactured, tested and calibrated at our facil-
ity in Westbury, New York.

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Table of Contents
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Table of Contents
Customer Service and Support iii
Product Warranty iii
Use of Product for Protection iv
Statement of Calibration iv
Disclaimer iv
About Electro Industries/GaugeTech (EIG) v
1: Three-Phase Power Measurement 1-1
1.1: Three-Phase System Configurations 1-1
1.1.1: Wye Connection 1-1
1.1.2: Delta Connection 1-4
1.1.3: Blondel’s Theorem and Three Phase Measurement 1-6
1.2: Power, Energy and Demand 1-8
1.3: Reactive Energy and Power Factor 1-12
1.4: Harmonic Distortion 1-14
1.5: Power Quality 1-17
2: Meter Overview and Specifications 2-1
2.1: Hardware Overview 2-1
2.1.1: Voltage and Current Inputs 2-4
2.1.2: Model Number plus Option Numbers 2-5
2.1.3: V-SwitchTM Key Technology 2-7
2.1.4: Measured Values 2-9
2.1.5: Utility Peak Demand 2-10

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2.2: Specifications 2-10
2.3: Compliance 2-16
2.4: Accuracy 2-17
3: Mechanical Installation 3-1
3.1: Introduction 3-1
3.2: ANSI Installation Steps 3-4
3.3: DIN Installation Steps 3-5
3.4: Shark® 100T Transducer Installation 3-6
4: Electrical Installation 4-1
4.1: Considerations When Installing Meters 4-1
4.2: CT Leads Terminated to Meter 4-4
4.3: CT Leads Pass Through (No Meter Termination) 4-5
4.4: Quick Connect Crimp-on Terminations 4-6
4.5: Voltage and Power Supply Connections 4-7
4.6: Ground Connections 4-7
4.7: Voltage Fuses 4-7
4.8: Electrical Connection Diagrams 4-8
4.9: Extended Surge Protection for Substation Instrumentation 4-21
5: Communication Installation 5-1
5.1: Shark® 100/50 Meter Serial Based Communication 5-1
5.1.1: IrDA Port (Com 1) 5-2
5.1.2: RS485/KYZ Output Com 2 (485P Option) 5-3
5.1.2.1: Using the Unicom 2500 5-7

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5.2: Configuring the Shark® 100 - INP10 Ethernet Connection 5-8
5.2.1: Setting up the Host PC to Communicate with the Shark® 100 -
INP10 meter 5-9
5.2.1.1: Configuring the Host PC's Ethernet Adapter through
Windows© 5-9
5.2.2: Setting up the Shark® 100 - INP10 Meter for Ethernet
Communication 5-11
5.2.2.1: Configuring the Shark® 100 - INP10 Meter's Ethernet
Connection on the Host Computer 5-12
5.2.2.2: Resetting the Ethernet Card (INP10) 5-14
5.3: Shark® 50B/100B Meter Ethernet Configuration 5-14
6: Using the Shark® 100/50 Meter 6-1
6.1: Programming the Shark® 100/100B/50/50B Meter Using the
Faceplate 6-1
6.1.1: Understanding Meter Face Elements 6-1
6.1.2: Understanding Meter Face Buttons 6-2
6.2: Using the Front Panel 6-3
6.2.1: Understanding Startup and Default Displays 6-3
6.2.2: Using the Main Menu 6-4
6.2.3: Using Reset Mode 6-5
6.2.4: Entering a Password 6-6
6.2.5: Using Configuration Mode 6-7
6.2.5.1: Configuring the Scroll Feature 6-9
6.2.5.2: Configuring CT Setting 6-10
6.2.5.3: Configuring PT Setting 6-11

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6.2.5.4: Configuring Connection Setting 6-13
6.2.5.5: Configuring Communication Port Setting 6-13
6.2.6: Using Operating Mode 6-15
6.3: Understanding the % of Load Bar 6-16
6.4: Performing Watt-Hour Accuracy Testing (Verification) 6-17
6.5: Programming the Transducer or Meter Using Software 6-19
6.5.1: Accessing the Transducer/Meter in Default Communication
Mode (RS485 Communication) 6-19
6.5.2: Connecting to the Transducer/Meter through
CommunicatorPQA® Software 6-20
6.5.3: Device Profile Settings 6-24
7: Using the Shark® 100B Meter 7-1
7.1: Introduction 7-1
7.1.1: About BACnet 7-1
7.2: Shark® 100B Meter’s BACnet Objects 7-2
7.3: Configuring the Shark® 100B Meter 7-5
7.4: Using the Shark® 100B Meter’s Web Interface 7-12
7.5: Using the Shark® 100B in a BACnet Application 7-18
8: Using the Shark® 50B Meter 8-1
8.1: Introduction 8-1
8.2: Shark® 50B Meter’s BACnet Objects 8-1
8.3: Configuring the Shark® 50B Meter 8-4
8.4: Using the Shark® 50B Meter’s Web Interface 8-11
8.5: Using the Shark® 50B in a BACnet Application 8-17

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A: Shark® 100/50 Meter Navigation Maps A-1
A.1: Introduction A-1
A.2: Navigation Maps (Sheets 1 to 4) A-1
B: Shark® 100 and 50 Meter Modbus Maps B-1
B.1: Introduction B-1
B.2: Modbus Register Map Sections B-1
B.3: Data Formats B-1
B.4: Floating Point Values B-2
B.5: Modbus Register Map B-3
C: Shark® 100 Meter DNP Map C-1
C.1: Introduction C-1
C.2: DNP Mapping (DNP-1 to DNP-2) C-1
D: DNP3 Protocol Assignments D-1
D.1: DNP Implementation D-1
D.2: Data Link Layer D-2
D.3: Transport Layer D-3
D.4: Application Layer D-3
D.4.1: Object and Variation D-4
D.4.1.1: Binary Output Status (Obj. 10, Var. 2) D-5
D.4.1.2: Control Relay Output Block (Obj. 12, Var. 1) D-6
D.4.1.3: 32-Bit Binary Counter Without Flag (Obj. 20, Var. 5) D-7
D.4.1.4: 16-Bit Analog Input Without Flag (Obj. 30, Var. 4) D-7
D.4.1.5: Class 0 Data (Obj. 60, Var. 1) D-13

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D.4.1.6: Internal Indications (Obj. 80, Var. 1) D-13
E: Using the USB to IrDA Adapter CAB6490 E-1
E.1: Introduction E-1
E.2: Installation Procedures E-1

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1: Three-Phase Power Measurement
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1: Three-Phase Power Measurement
This introduction to three-phase power and power measurement is intended to
provide only a brief overview of the subject. The professional meter engineer or meter
technician should refer to more advanced documents such as the EEI Handbook for
Electricity Metering and the application standards for more in-depth and technical
coverage of the subject.
1.1: Three-Phase System Configurations
Three-phase power is most commonly used in situations where large amounts of
power will be used because it is a more effective way to transmit the power and
because it provides a smoother delivery of power to the end load. There are two
commonly used connections for three-phase power, a wye connection or a delta
connection. Each connection has several different manifestations in actual use.
When attempting to determine the type of connection in use, it is a good practice to
follow the circuit back to the transformer that is serving the circuit. It is often not
possible to conclusively determine the correct circuit connection simply by counting
the wires in the service or checking voltages. Checking the transformer connection
will provide conclusive evidence of the circuit connection and the relationships
between the phase voltages and ground.
1.1.1: Wye Connection
The wye connection is so called because when you look at the phase relationships and
the winding relationships between the phases it looks like a Y. Figure 1.1 depicts the
winding relationships for a wye-connected service. In a wye service the neutral (or
center point of the wye) is typically grounded. This leads to common voltages of 208/
120 and 480/277 (where the first number represents the phase-to-phase voltage and
the second number represents the phase-to-ground voltage).

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1: Three-Phase Power Measurement
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Figure 1.1: Three-phase Wye Winding
The three voltages are separated by 120oelectrically. Under balanced load conditions
the currents are also separated by 120o. However, unbalanced loads and other
conditions can cause the currents to depart from the ideal 120oseparation. Three-
phase voltages and currents are usually represented with a phasor diagram. A phasor
diagram for the typical connected voltages and currents is shown in Figure 1.2.
Figure 1.2: Phasor Diagram Showing Three-phase Voltages and Currents
N
Phase 1
Phase 3
Phase 2
V
C
V
A
V
B
V
A
V
B
V
C
N
I
B
I
A
I
C

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1: Three-Phase Power Measurement
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The phasor diagram shows the 120oangular separation between the phase voltages.
The phase-to-phase voltage in a balanced three-phase wye system is 1.732 times the
phase-to-neutral voltage. The center point of the wye is tied together and is typically
grounded. Table 1.1 shows the common voltages used in the United States for wye-
connected systems.
Usually a wye-connected service will have four wires: three wires for the phases and
one for the neutral. The three-phase wires connect to the three phases (as shown in
Figure 1.1). The neutral wire is typically tied to the ground or center point of the wye.
In many industrial applications the facility will be fed with a four-wire wye service but
only three wires will be run to individual loads. The load is then often referred to as a
delta-connected load but the service to the facility is still a wye service; it contains
four wires if you trace the circuit back to its source (usually a transformer). In this
type of connection the phase to ground voltage will be the phase-to-ground voltage
indicated in Table 1, even though a neutral or ground wire is not physically present at
the load. The transformer is the best place to determine the circuit connection type
because this is a location where the voltage reference to ground can be conclusively
identified.
Phase to Ground Voltage Phase to Phase Voltage
120 volts 208 volts
277 volts 480 volts
2,400 volts 4,160 volts
7,200 volts 12,470 volts
7,620 volts 13,200 volts
Table 1: Common Phase Voltages on Wye Services

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1: Three-Phase Power Measurement
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1.1.2: Delta Connection
Delta-connected services may be fed with either three wires or four wires. In a three-
phase delta service the load windings are connected from phase-to-phase rather than
from phase-to-ground. Figure 1.3 shows the physical load connections for a delta
service.
Figure 1.3: Three-phase Delta Winding Relationship
In this example of a delta service, three wires will transmit the power to the load. In a
true delta service, the phase-to-ground voltage will usually not be balanced because
the ground is not at the center of the delta.
Figure 1.4 shows the phasor relationships between voltage and current on a three-
phase delta circuit.
In many delta services, one corner of the delta is grounded. This means the phase to
ground voltage will be zero for one phase and will be full phase-to-phase voltage for
the other two phases. This is done for protective purposes.
V
C
Phase 1
Phase 3
Phase 2
V
A
V
B